I bought a new ps4 pro on the 28th of may, 2020. I logged-in to my console using my 3 years old psn account.
After 5-6 hours, i received an email from sony saying that "this email confirms that your sony entertainment network sign-in id (Email address) has been changed successfully. If you did not change your sign-in id, please contact customer support at the following address: https://www.playstation.com/support"
I visited the page, and there was an option to call the support. I called them, and ivr said "we are working with limited staff so contact us over live chat"
I contacted them over chat, and they asked me to contact them over email. I sent them an email. It's been 24 hours and no response yet.
At the same time, i tweeted their twitter handle https://twitter.com/askplaystation multiple times, but they will respond back to everybody but me.
Worst experience ever!
Mar 2, 2022
Complaint marked as Resolved Sony India customer support has been notified about the posted complaint.
