I have taken 1 year subscription of sony liv app. During first 5 months, the app was working fine. However, in last one - two months time sony india has removed live streaming channels like aaj tak (News), sony pix-hd, one hindi movies channel etc. Without any intimation or approval of customer. I have paid full year subscription and its my genuine right to watch all those channels for which i have paid to sony india. The company's action of removing channels from sony liv app is arbitrary and against the customer rights. Either company may restore the all such removed channels or refund the customer his money paid at time of subscription.
2. The worse part is the pathetic customer support of the sony india. I have droped 3 emails at ids:[protected]@setindia.com and [protected]@setindia.com one month back but all remained unanswered.
Thanks,
Regards,
Vijay kumar
Sony India customer support has been notified about the posted complaint.
