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1.5
Updated: Nov 16, 2025
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Sony India reviews & complaints page 38

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R
[email protected]
May 19, 2020
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Address: Kurmannapalem, Visakhapatnam.

Hi,
I bought sony bravia kdl-43w800d led tv on august 2016. On march 2020 while watching tv all of sudden the tv turn off and starting blinking red light, i raised the complaint and now they are saying panel is gone we need to pay for the parts what the hell is this in 3.5 years the tv goes then what product is this, i need to pay 80k for 3.5 years to use tv is it? I will not leave this easily i will post everywhere this if i didn't get the tv repair for free of cost. We trust the brand and buy but see the result. Guys, please be careful before buying sony tv.
Sony India customer support has been notified about the posted complaint.
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    G
    Guneeta
    May 18, 2020
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    Address: A 804 , Ourania , gurgaon

    The tv does not all any additional apps to be added on the setup. I have tried all options. I do believe when the set up was done the same was not done correctly.

    I am unable to watch hot star on the tv. I was also told there is bluetooth option on this tv which is not visible anywhere.

    I need a tech support person to come and check and re set up.

    Tv model no - klv-43w672g
    Serial no - 8016376
    Within warranty period.
    Sony India customer support has been notified about the posted complaint.
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      R
      Rohan14
      May 16, 2020
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      Resolved

      Sonyliv without any intimation deducted 499/- from my paytm account as auto renewal of subscription

      When i complaint about the same they replied that we have sent you an intimation.

      I have only received a mail about expiry of intimation there is no where written in that mail that it will get auto renews if not cancelled.

      This is total fraud and cheating.

      Deducting money like this in an unauthorised way.
      +2 photos
      Aug 12, 2021
      Complaint marked as Resolved 
      Sony India customer support has been notified about the posted complaint.
      Verified Support
      May 23, 2020
      Sony India Customer Care's response       Hey Rohan!
      In order to assist you further, please email us the following details on [protected]@setindia.com.
      Registered Email id and Phone number
      Screenshot of your MY PURCHASES page (As attachment)
      Order ID
      Transaction ID
      Transaction date
      Payment mode
      Payment receipt copy (as an attachment)
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        M
        MamdiSantosh
        May 6, 2020
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        I don't want to subscribe for sony liv membership plan. And they are automatically renewing my subscription without informing me.
        Which is incorrect.
        I want my subscription to be cancel immediately. And also file a complain that there are no chance of cancelling subscription once it is renewed. They are making misuse of it. As we are not allowed to cancel our plan. Even on sony liv app or on there site.
        Sony India customer support has been notified about the posted complaint.
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          D
          Dr.Jaganmohan Madeti
          May 5, 2020
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          Address: Dr.JaganMohan, D.no: 3-160/1, gudalavari satram st, cheediga, kakinada 533006.

          Bought the tv on 9th of march, 2020, it is not working properly since the date of purchase. Tv is getting power on and off by itself repeatedly, ethernet is not getting connected properly, and sometimes the volume also not functioning. Very dissatisfied because of this. I want you to replace the tv with a new one as the tv seems to be defective. I request you to respond to my complaint as soon as possible.
          Thanq.
          Sony India customer support has been notified about the posted complaint.
          May 05, 2020
          Updated by Dr.Jaganmohan Madeti           I also attach the invoice nd warranty card for your perusal.
          thanq
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            A
            aadithya putiyan
            May 3, 2020
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            Resolved

            They are automatically taking money from my account of 29 ruppes weekly and i tried to unsubscribe it the app and still they were taking money from me and i also sent many emails i got no response by the time a lot of time passed and i lost a lot of money and today again i sent them email and they were giving absolutely vague instructions on how to unsubscribe and it does not work please do something about them i don't even have a job now because of corona and i need the money they take every week
            +2 photos
            Aug 10, 2021
            Complaint marked as Resolved 
            Sony India customer support has been notified about the posted complaint.
            Verified Support
            May 23, 2020
            Sony India Customer Care's response             Hey Aadithya!
            In order to assist you further, please email us the following details on [protected]@setindia.com.
            Registered Email id and Phone number
            Screenshot of your MY PURCHASES page (As attachment)
            Order ID
            Transaction ID
            Transaction date
            Payment mode
            Payment receipt copy (as an attachment)
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              Y
              Yash Vare
              Apr 30, 2020
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              Unable to download any app as play store in unavailable. How do we login to google account from my tv
              +1 videos
              Apr 30, 2020
              Updated by Yash Vare               Unable to see play store app, cannot download any further apps, unable to login to google account from tv
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                G
                gauravats
                Apr 27, 2020
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                Address: H.NO. 760 4th floor Sunlight colony 2 near mother dairy

                TV is not working red light blinking only tv is not being on only red light blink and then tv is off
                +1 photos
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                  H
                  Hemant Naithani
                  Apr 25, 2020
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                  I have a sony bravia bx32 model in which i am facing display issue on screen

                  Its gettibg blurr with flicker and back shaddowin i also chekd on tv picture in setting option and found the flicker issue.

                  Pl help me to to get it fixed with register sr. Its out of waernty product.

                  My details are:
                  Hemant naithani
                  H. No.18
                  Shri colony, school road
                  Meethapur, badarpur
                  New delhi 110044
                  [protected]
                  [protected]
                  Sony India customer support has been notified about the posted complaint.
                  Apr 25, 2020
                  Updated by Hemant Naithani                   there is correction in my contact details
                  its [protected]
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                    V
                    venkatesh pasupuleti
                    Apr 25, 2020
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                    Address: D.no11-6-8/4,kailash nagar, kanihiroad gajuwaka visakhapatnam

                    Sony ht iv 300 power porcet push probleam issue so please solve
                    Apr 25, 2020
                    Updated by venkatesh pasupuleti                     Sony ht iv 300 home theater power porcet push probleam issue
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                      H
                      Hrusikesh Nayak
                      Apr 8, 2020
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                      Address: Hrusikesh Nayak, HAL Township, Qtr No- C-190, Snabeda , Koraput, Odisha -763002 , Phon No - 7978455245

                      Colour distortion and double image at screen.
                      +1 photos
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                        A
                        Asokan Balasundaram
                        Apr 7, 2020
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                        Address: 14,srinivasa avenue,Thirumanam edu,621218 trichy district

                        My tv display not work only in blue colour.but other functions ok.
                        Apr 07, 2020
                        Updated by Asokan Balasundaram                         My sony arabia display not work.other functions ok
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                          K
                          Kintul Bhatt C02884
                          Apr 6, 2020
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                          Address: Gujarat, Anand

                          Dear team,

                          Recently, we are facing issue as below.

                          Tv suddenly got closed with a long sound and bottom of the light blinking as red and blue alternatively.

                          And we can not close tv with remote control, we have to off the tv switch from electricity point.

                          If we open again, same issue we are facing again and again.

                          Please check and do the needful on urgent basis.

                          Please contact on mob no. [protected] / [protected]
                          Sony India customer support has been notified about the posted complaint.
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                            K
                            KL 3
                            Apr 5, 2020
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                            Address: Madurai

                            Within 2 months i am getting display issue and display getting off and on automaticallyfo
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                              V
                              Venugopal4702
                              from Hyderabad, Telangana
                              Apr 3, 2020
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                              Address: Secunderabad, Telangana

                              Sales executive of sony gave me a demo and suggested to buy this product “kdl-42w900b” saying it is a smart tv with the access to apps and camera, then i bought it for 80, 000 rupees. But, they stopped providing support to apps on this model, now i cannot see 98% of the apps and the worst thing is that i cannot access to camera. Overall, it is a disaster from the reputed brand like sony. I wouldn’t recommend anyone to buy this company’ product.

                              Regards,
                              Venugopal
                              [protected]
                              Sony India customer support has been notified about the posted complaint.
                              View replies
                              I have a new kd-43x7002f sony smart tv. I am unable to get hotstar app & google play store as well. Please guide me how to get both.
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                                D
                                dinarjun@hotmail. com
                                Mar 31, 2020
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                                I refer to amulya ad in crime patrol serial episode 157 which. Is around 46 minutes but this amulya ad is run more than 50 times which is very irritating. I agree that the channel has to get revenue but watching a same ad 50-60 time makes you mad. If you do a survey. You will get the. Same response. So please look into this. I am so fed up with the ad i have made up my mind not to use this product ever. You see what is the consequence of this repeat ad on your channel. Please look into this. An ad every 10 minutes is tolerable. I will send copy of this email to the company as well ali note this ad is eating up our data as well. Think seriously about this
                                Dk
                                Sony India customer support has been notified about the posted complaint.
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                                  B
                                  Balasubramanian
                                  from Chennai, Tamil Nadu
                                  Mar 27, 2020
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                                  Address: Smart Care, Sony Service Centre, No 25, Adyar Bridge Road, Adyar, Chennai - 600020,, Chennai, Tamil Nadu, 600020

                                  I recently purchased new sony oled tv kd55a8g on 7th jan 2020 through smart care adyar, chennai service centre. To my surprise, the tv has issues in the display panel and conveyed to the sony adyar service centre on 10th feb 2020. Please refer the attached images.
                                  Since sony adyar service centre was not able to sort out the issue, this issue was immediately escalated to [protected]@ap. Sony.com through sony ‘s website. Until now this issue is open and sony india is least bothered about solving this issue. Until now only emails are exchanged without any solutions. Sony customer care claims that the display as seen in attached image is by design
                                  The question is, does the sony oled tv has known issues? Customers like me is paying premium prices on sony oled tv only to make fool of ourselves?
                                  +4 photos
                                  Sony India customer support has been notified about the posted complaint.
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                                    R
                                    Rajesh7978180
                                    Mar 26, 2020
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                                    Address: B/ 180 Block 24 ANANTA VIHAR PO Dera, Angul, Odisha, 759103

                                    Warm greetings.Sir, actually picture is not visible on my screen only voice is audible from DTH there .My model no. Is X8000G(2019) 43 inch Android and have used for 8.5 months only.

                                    Sir, I am sure that I have received a defective or 2nd quality product from Sony India because I had received this model against my previous model X7500F 43 inch regarding panel defective issue which I had purchased on 7th feb 2019.And it is been only 8.5 months.Sir I didn't expect investing a huge sum 65k against this type of defective product from brands like Sony . Sir I need proper resolution.Please Help me.
                                    +1 photos
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                                      G
                                      Gobind Chawla
                                      Mar 26, 2020
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                                      The show Aladdin and Vighnaharta Ganesh episodes of 25 March 2020 have not come yet on Sony LIV app and on the website today is 26 March then also the episodes of 25 March have. Not yet come
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                                        S
                                        Shiv Shagun
                                        Mar 25, 2020
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                                        Address: Khambharkhera, Lakhimpur Kheri, Uttar Pradesh, 261506

                                        When we starts tv so only fraction of time SONY display showing and screen go blank back light partially flash. This type of problem I have been faced earlier but after some time TV normally started
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