Submit a Complaint
Claimed

Sony India Complaints & Reviews

www.sonyindia.co.in
1.5
Updated: Feb 24, 2026
Complaints 8028
Resolved
2254
Unresolved
5774
So far, so good. Sony India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sony India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Sony India

Sony India reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sachingupta22cs
May 20, 2020
Report
Copy

My tv is not working after android update, i guess there was a fault update provided by sony. After update i am facing vertical lines on tv sony bravia.

Model name : kdl-43w800d
Product 8d no. : 18745501
Serial no: 8574737

This is a costly product and it's not working just after 3.5 years.

After spending 60, 000/- rupees customers are not fools to damage the equipment and spend another 30, 000 for display panel.

Please help me to get it fixed. Its out of warranty product.
Sony India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    [email protected]
    May 19, 2020
    Report
    Copy

    Address: Kurmannapalem, Visakhapatnam.

    Hi,
    I bought sony bravia kdl-43w800d led tv on august 2016. On march 2020 while watching tv all of sudden the tv turn off and starting blinking red light, i raised the complaint and now they are saying panel is gone we need to pay for the parts what the hell is this in 3.5 years the tv goes then what product is this, i need to pay 80k for 3.5 years to use tv is it? I will not leave this easily i will post everywhere this if i didn't get the tv repair for free of cost. We trust the brand and buy but see the result. Guys, please be careful before buying sony tv.
    Sony India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Guneeta
      May 18, 2020
      Report
      Copy

      Address: A 804 , Ourania , gurgaon

      The tv does not all any additional apps to be added on the setup. I have tried all options. I do believe when the set up was done the same was not done correctly.

      I am unable to watch hot star on the tv. I was also told there is bluetooth option on this tv which is not visible anywhere.

      I need a tech support person to come and check and re set up.

      Tv model no - klv-43w672g
      Serial no - 8016376
      Within warranty period.
      Sony India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rohan14
        May 16, 2020
        Resolved
        Report
        Copy
        Resolved

        Sonyliv without any intimation deducted 499/- from my paytm account as auto renewal of subscription

        When i complaint about the same they replied that we have sent you an intimation.

        I have only received a mail about expiry of intimation there is no where written in that mail that it will get auto renews if not cancelled.

        This is total fraud and cheating.

        Deducting money like this in an unauthorised way.
        Aug 12, 2021
        Complaint marked as Resolved 
        Sony India customer support has been notified about the posted complaint.
        Verified Support
        May 23, 2020
        Sony India Customer Care's response         Hey Rohan!
        In order to assist you further, please email us the following details on [protected]@setindia.com.
        Registered Email id and Phone number
        Screenshot of your MY PURCHASES page (As attachment)
        Order ID
        Transaction ID
        Transaction date
        Payment mode
        Payment receipt copy (as an attachment)
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          MamdiSantosh
          May 6, 2020
          Report
          Copy

          I don't want to subscribe for sony liv membership plan. And they are automatically renewing my subscription without informing me.
          Which is incorrect.
          I want my subscription to be cancel immediately. And also file a complain that there are no chance of cancelling subscription once it is renewed. They are making misuse of it. As we are not allowed to cancel our plan. Even on sony liv app or on there site.
          Sony India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dr.Jaganmohan Madeti
            May 5, 2020
            Report
            Copy

            Address: Dr.JaganMohan, D.no: 3-160/1, gudalavari satram st, cheediga, kakinada 533006.

            Bought the tv on 9th of march, 2020, it is not working properly since the date of purchase. Tv is getting power on and off by itself repeatedly, ethernet is not getting connected properly, and sometimes the volume also not functioning. Very dissatisfied because of this. I want you to replace the tv with a new one as the tv seems to be defective. I request you to respond to my complaint as soon as possible.
            Thanq.
            Sony India customer support has been notified about the posted complaint.
            May 05, 2020
            Updated by Dr.Jaganmohan Madeti             I also attach the invoice nd warranty card for your perusal.
            thanq
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aadithya putiyan
              May 3, 2020
              Resolved
              Report
              Copy
              Resolved

              They are automatically taking money from my account of 29 ruppes weekly and i tried to unsubscribe it the app and still they were taking money from me and i also sent many emails i got no response by the time a lot of time passed and i lost a lot of money and today again i sent them email and they were giving absolutely vague instructions on how to unsubscribe and it does not work please do something about them i don't even have a job now because of corona and i need the money they take every week
              Aug 10, 2021
              Complaint marked as Resolved 
              Sony India customer support has been notified about the posted complaint.
              Verified Support
              May 23, 2020
              Sony India Customer Care's response               Hey Aadithya!
              In order to assist you further, please email us the following details on [protected]@setindia.com.
              Registered Email id and Phone number
              Screenshot of your MY PURCHASES page (As attachment)
              Order ID
              Transaction ID
              Transaction date
              Payment mode
              Payment receipt copy (as an attachment)
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                Yash Vare
                Apr 30, 2020
                Report
                Copy

                Unable to download any app as play store in unavailable. How do we login to google account from my tv
                +1 videos
                Apr 30, 2020
                Updated by Yash Vare                 Unable to see play store app, cannot download any further apps, unable to login to google account from tv
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  gauravats
                  Apr 27, 2020
                  Report
                  Copy

                  Address: H.NO. 760 4th floor Sunlight colony 2 near mother dairy

                  TV is not working red light blinking only tv is not being on only red light blink and then tv is off
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hemant Naithani
                    Apr 25, 2020
                    Report
                    Copy

                    I have a sony bravia bx32 model in which i am facing display issue on screen

                    Its gettibg blurr with flicker and back shaddowin i also chekd on tv picture in setting option and found the flicker issue.

                    Pl help me to to get it fixed with register sr. Its out of waernty product.

                    My details are:
                    Hemant naithani
                    H. No.18
                    Shri colony, school road
                    Meethapur, badarpur
                    New delhi 110044
                    [protected]
                    [protected]
                    Sony India customer support has been notified about the posted complaint.
                    Apr 25, 2020
                    Updated by Hemant Naithani                     there is correction in my contact details
                    its [protected]
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      venkatesh pasupuleti
                      Apr 25, 2020
                      Report
                      Copy

                      Address: D.no11-6-8/4,kailash nagar, kanihiroad gajuwaka visakhapatnam

                      Sony ht iv 300 power porcet push probleam issue so please solve
                      Apr 25, 2020
                      Updated by venkatesh pasupuleti                       Sony ht iv 300 home theater power porcet push probleam issue
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hrusikesh Nayak
                        Apr 8, 2020
                        Report
                        Copy

                        Address: Hrusikesh Nayak, HAL Township, Qtr No- C-190, Snabeda , Koraput, Odisha -763002 , Phon No - 7978455245

                        Colour distortion and double image at screen.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Asokan Balasundaram
                          Apr 7, 2020
                          Report
                          Copy

                          Address: 14,srinivasa avenue,Thirumanam edu,621218 trichy district

                          My tv display not work only in blue colour.but other functions ok.
                          Apr 07, 2020
                          Updated by Asokan Balasundaram                           My sony arabia display not work.other functions ok
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kintul Bhatt C02884
                            Apr 6, 2020
                            Report
                            Copy

                            Address: Gujarat, Anand

                            Dear team,

                            Recently, we are facing issue as below.

                            Tv suddenly got closed with a long sound and bottom of the light blinking as red and blue alternatively.

                            And we can not close tv with remote control, we have to off the tv switch from electricity point.

                            If we open again, same issue we are facing again and again.

                            Please check and do the needful on urgent basis.

                            Please contact on mob no. [protected] / [protected]
                            Sony India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              KL 3
                              Apr 5, 2020
                              Report
                              Copy

                              Address: Madurai

                              Within 2 months i am getting display issue and display getting off and on automaticallyfo
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Venugopal4702
                                from Hyderabad, Telangana
                                Apr 3, 2020
                                Report
                                Copy

                                Address: Secunderabad, Telangana

                                Sales executive of sony gave me a demo and suggested to buy this product “kdl-42w900b” saying it is a smart tv with the access to apps and camera, then i bought it for 80, 000 rupees. But, they stopped providing support to apps on this model, now i cannot see 98% of the apps and the worst thing is that i cannot access to camera. Overall, it is a disaster from the reputed brand like sony. I wouldn’t recommend anyone to buy this company’ product.

                                Regards,
                                Venugopal
                                [protected]
                                Sony India customer support has been notified about the posted complaint.
                                View replies
                                I have a new kd-43x7002f sony smart tv. I am unable to get hotstar app & google play store as well. Please guide me how to get both.
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dinarjun@hotmail. com
                                  Mar 31, 2020
                                  Report
                                  Copy

                                  I refer to amulya ad in crime patrol serial episode 157 which. Is around 46 minutes but this amulya ad is run more than 50 times which is very irritating. I agree that the channel has to get revenue but watching a same ad 50-60 time makes you mad. If you do a survey. You will get the. Same response. So please look into this. I am so fed up with the ad i have made up my mind not to use this product ever. You see what is the consequence of this repeat ad on your channel. Please look into this. An ad every 10 minutes is tolerable. I will send copy of this email to the company as well ali note this ad is eating up our data as well. Think seriously about this
                                  Dk
                                  Sony India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Balasubramanian
                                    from Chennai, Tamil Nadu
                                    Mar 27, 2020
                                    Report
                                    Copy

                                    Address: Smart Care, Sony Service Centre, No 25, Adyar Bridge Road, Adyar, Chennai - 600020,, Chennai, Tamil Nadu, 600020

                                    I recently purchased new sony oled tv kd55a8g on 7th jan 2020 through smart care adyar, chennai service centre. To my surprise, the tv has issues in the display panel and conveyed to the sony adyar service centre on 10th feb 2020. Please refer the attached images.
                                    Since sony adyar service centre was not able to sort out the issue, this issue was immediately escalated to [protected]@ap. Sony.com through sony ‘s website. Until now this issue is open and sony india is least bothered about solving this issue. Until now only emails are exchanged without any solutions. Sony customer care claims that the display as seen in attached image is by design
                                    The question is, does the sony oled tv has known issues? Customers like me is paying premium prices on sony oled tv only to make fool of ourselves?
                                    Sony India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rajesh7978180
                                      Mar 26, 2020
                                      Report
                                      Copy

                                      Address: B/ 180 Block 24 ANANTA VIHAR PO Dera, Angul, Odisha, 759103

                                      Warm greetings.Sir, actually picture is not visible on my screen only voice is audible from DTH there .My model no. Is X8000G(2019) 43 inch Android and have used for 8.5 months only.

                                      Sir, I am sure that I have received a defective or 2nd quality product from Sony India because I had received this model against my previous model X7500F 43 inch regarding panel defective issue which I had purchased on 7th feb 2019.And it is been only 8.5 months.Sir I didn't expect investing a huge sum 65k against this type of defective product from brands like Sony . Sir I need proper resolution.Please Help me.
                                      Sony India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        Gobind Chawla
                                        Mar 26, 2020
                                        Report
                                        Copy

                                        The show Aladdin and Vighnaharta Ganesh episodes of 25 March 2020 have not come yet on Sony LIV app and on the website today is 26 March then also the episodes of 25 March have. Not yet come
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Screen Guards India
                                          2.9
                                          (266)
                                          Nokia India
                                          2.6
                                          (7902)
                                          Total Mobile Solutions
                                          1
                                          (5)