Sony India Complaints & Reviews

Unable to download any app as play store in unavailable. How do we login to google account from my tv

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Apr 30, 2020

Updated by Yash Vare Unable to see play store app, cannot download any further apps, unable to login to google account from tv

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Address: H.NO. 760 4th floor Sunlight colony 2 near mother dairy

TV is not working red light blinking only tv is not being on only red light blink and then tv is off

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I have a sony bravia bx32 model in which i am facing display issue on screen

Its gettibg blurr with flicker and back shaddowin i also chekd on tv picture in setting option and found the flicker issue.

Pl help me to to get it fixed with register sr. Its out of waernty product.

My details are:
Hemant naithani
H. No.18
Shri colony, school road
Meethapur, badarpur
New delhi 110044
[protected]
[protected]

Sony India customer support has been notified about the posted complaint.

Apr 25, 2020

Updated by Hemant Naithani there is correction in my contact details
its [protected]

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Address: D.no11-6-8/4,kailash nagar, kanihiroad gajuwaka visakhapatnam

Sony ht iv 300 power porcet push probleam issue so please solve

Apr 25, 2020

Updated by venkatesh pasupuleti Sony ht iv 300 home theater power porcet push probleam issue

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Address: Hrusikesh Nayak, HAL Township, Qtr No- C-190, Snabeda , Koraput, Odisha -763002 , Phon No - 7978455245

Colour distortion and double image at screen.

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Address: 14,srinivasa avenue,Thirumanam edu,621218 trichy district

My tv display not work only in blue colour.but other functions ok.

Apr 07, 2020

Updated by Asokan Balasundaram My sony arabia display not work.other functions ok

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Address: Gujarat, Anand

Dear team,

Recently, we are facing issue as below.

Tv suddenly got closed with a long sound and bottom of the light blinking as red and blue alternatively.

And we can not close tv with remote control, we have to off the tv switch from electricity point.

If we open again, same issue we are facing again and again.

Please check and do the needful on urgent basis.

Please contact on mob no. [protected] / [protected]

Sony India customer support has been notified about the posted complaint.

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Address: Madurai

Within 2 months i am getting display issue and display getting off and on automaticallyfo

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Address: Secunderabad, Telangana

Sales executive of sony gave me a demo and suggested to buy this product “kdl-42w900b” saying it is a smart tv with the access to apps and camera, then i bought it for 80, 000 rupees. But, they stopped providing support to apps on this model, now i cannot see 98% of the apps and the worst thing is that i cannot access to camera. Overall, it is a disaster from the reputed brand like sony. I wouldn’t recommend anyone to buy this company’ product.

Regards,
Venugopal
[protected]

Sony India customer support has been notified about the posted complaint.

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A

[email protected]

Apr 8, 2020

I have a new kd-43x7002f sony smart tv. I am unable to get hotstar app & google play store as well. Please guide me how to get both.

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I refer to amulya ad in crime patrol serial episode 157 which. Is around 46 minutes but this amulya ad is run more than 50 times which is very irritating. I agree that the channel has to get revenue but watching a same ad 50-60 time makes you mad. If you do a survey. You will get the. Same response. So please look into this. I am so fed up with the ad i have made up my mind not to use this product ever. You see what is the consequence of this repeat ad on your channel. Please look into this. An ad every 10 minutes is tolerable. I will send copy of this email to the company as well ali note this ad is eating up our data as well. Think seriously about this
Dk

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Address: Smart Care, Sony Service Centre, No 25, Adyar Bridge Road, Adyar, Chennai - 600020,, Chennai, Tamil Nadu, 600020

I recently purchased new sony oled tv kd55a8g on 7th jan 2020 through smart care adyar, chennai service centre. To my surprise, the tv has issues in the display panel and conveyed to the sony adyar service centre on 10th feb 2020. Please refer the attached images.
Since sony adyar service centre was not able to sort out the issue, this issue was immediately escalated to [protected]@ap. Sony.com through sony ‘s website. Until now this issue is open and sony india is least bothered about solving this issue. Until now only emails are exchanged without any solutions. Sony customer care claims that the display as seen in attached image is by design
The question is, does the sony oled tv has known issues? Customers like me is paying premium prices on sony oled tv only to make fool of ourselves?

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Address: B/ 180 Block 24 ANANTA VIHAR PO Dera, Angul, Odisha, 759103

Warm greetings.Sir, actually picture is not visible on my screen only voice is audible from DTH there .My model no. Is X8000G(2019) 43 inch Android and have used for 8.5 months only.

Sir, I am sure that I have received a defective or 2nd quality product from Sony India because I had received this model against my previous model X7500F 43 inch regarding panel defective issue which I had purchased on 7th feb 2019.And it is been only 8.5 months.Sir I didn't expect investing a huge sum 65k against this type of defective product from brands like Sony . Sir I need proper resolution.Please Help me.

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The show Aladdin and Vighnaharta Ganesh episodes of 25 March 2020 have not come yet on Sony LIV app and on the website today is 26 March then also the episodes of 25 March have. Not yet come

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Address: Khambharkhera, Lakhimpur Kheri, Uttar Pradesh, 261506

When we starts tv so only fraction of time SONY display showing and screen go blank back light partially flash. This type of problem I have been faced earlier but after some time TV normally started

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Address: Yale 5A IVY LEAGUE, Kakkanad, Ernakulam, Kerala, 682030

The replacement of the faulty mother board of tv with an old and used motherboard is unfair. The mother board was obviously not delivered under sealed condition.

The payment will be made for rs 6876/- for the invoice raised dt 18.03.2020 within 24 hrs. However, please confirm whether i am being charged rs 6000/- (Excluding service charge) for old and used motherboard?

However, it is painful to see a customer being provided such an unprofessional and unethical service by "m/s madonna care centre, sony authorised service centre". Subsequently, expecting a remedial measure from your end timely facts were provided on the same date, supported with pertaining photographs and documents.

Please note that by providing a second hand item, product performance and life is further jeopardized. This is unacceptable. Hence will be making payment under protest, for the thus highlighted reason.

However, still awaiting a appropriate redressal from your end for my grievance thus raised, on an immediate basis.

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Address: Pune

It is regarding my complaint no.. 59570003 related to sony tv... Klv48w562d.. Within four years, tv started malfunctioning and found vertical lines on screen which resulted very poor picture quality.. When i registered my complaint, service engineer visited at my home and told me to replace tv panel costing 24 k.. But he couldn't explain the cause of problem as condition of tv was very good and found no damage... It was very shocking to me that sony product could not run for 4 years.. I purchased sony product on premium cost due to quality and reliability factors.. But it failed on all the expectations.. Even, i could not get satisfactory response from customer care.. They mentioned we can't do anything as warranty period is over and electronic item may damage any time..
It really damaged sony brand image which i was carrying in my mind.. How i can recommend sony tv to any of my friends or colleagues or relatives?
I need sony senior management attention to resolve customer issue and retain sony loyal customer..

Sony India customer support has been notified about the posted complaint.

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H

Harsh .R patil

May 23, 2021

My Sony Bravia R42B gets turn off and on automatically frequently

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Address: Bafhira nagar marwe road, Mumbai City, Maharashtra, 400095

HI, My name is Vijay and I have 65 inch sony television which 2 days ago suddenly switched off so I went to google and got the contact no of Alex who owns sai sony tv service center in Kandivali west Rainbow Chambers. He sent his technician to my place 2 hours later and and took my tv and in evening Alex said “Your TVs motherboard and all system is burnt to get it repaired he told charges will be ₹ 75, 000 and I was shocked I told him...

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Address: 7/568,G.N.Garden, Tiruppur-2, 641602

Hi, this is antony from tiruppur tamilnadu. I bought 42" sony led tv, ants are going through inside of screen and dust deposits in screen, 4 months back i gave it to kg electronics tirupur, again i gave it for same issue, last time i paid 1050 rupees for service charge, this time also asking 1050 rupees for service charge, already i bought lg, samsung never i met this issue, only your product only i meet this issue 2'nd time, pls consider to cancel the service charge.
Thanks ®ards
Antony. A [protected]

Sony India customer support has been notified about the posted complaint.

Mar 11, 2020

Updated by Antony Samy.A Hi, This is Antony here, Every 3 months I can't spend 1050 rupees for screen cleaning, you have to give your product with safety, that's why we buy your product.

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G

gowthamksc

from Hyderabad, Telangana

Mar 20, 2020

Made payment for sony liv tv subscription for a month. Amount got deducted from bank, but account not got activated.

dust deposits inside of screen - Comment #3665668 - Image #0

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R

[email protected]

Feb 15, 2023

I brought Sony X85J Google tv on offer in Reliance digital on the occassion of deepavali, nov2021 with 2 yrs warranty. I am facing dusting problem inside the whole panel screen. . I gave complaint to customer care and the persons asking 2000 rs as service charge. they are telling this is because of ants. my tv unit is antibug protected and no way to enter any ants. Always we purchase items on its quality but I can't see any quality in now a days products. This is only selling gimics.
This is not only my problem when I searched on Google, so many are facing same problem and zero solution. Then what's the use of spending big amount on useless item.
These kind of problems arising in every 4k and Google models, why not Sony company taking any action towards its bad models, after paying huge amount on trust of company product, it's their duty to solve the problem.
Even when the product is under warrenty why these service persons asking amount?
This means Sony is only a brand name but products and services are not good.

dust deposits inside of screen - Comment #4088792 - Image #0

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An amount of rupees 499 has been deducted from my paytm account illegally by setindia company.. i applied voucher for subscribing the 12 month subscription and this fraud company has just deducted 499 rupees from my account without even consulting me. I even tried to contact paytm for this query but not even a single response is Coming to me which worthy. I want my money back...! I want my money back and i want my subscription to be canceled or other wise i have to go to the consumer court for this issue...!

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May 27, 2020

Complaint marked as Resolved

Sony India customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

Sony India Customer Care's response Hey Ansur!
In order to assist you further, please Email us the following details on [protected]@setindia.com.
Registered Email id and Phone number
Screenshot of your MY PURCHASES page (As attachment)
Order ID
Transaction ID
Transaction date
Payment mode
Payment receipt copy (as an attachment)

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I have subscribed sony liv on 22nd feb. Reason to subscribe was to watch sony tv live. But the same didn't workout. I was unable to play sony tv live and wrote the same to customer support team on 24th feb. Initially they have given answer which comes on the top of google search. Well, i tried it and wrote them back as the issue was not resolved. Then they asked me that they forwarded the details to technical team and i will hear from them soon.
I didn't hear back anything till next two days and i wrote them again. They responded that they have already forwarded the issue and i will hear from them. I never heard from them and now i kept asking but no one responds. I have asked them to refund my money if you can't provide service but they are mum now and i am really feeling cheated. Please help me if you can. Thanks.

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M

makarchoudhary1

Mar 3, 2020

My tv model 46W950A starts with few seconds correctly then sudden off and red blinking four times.sony service centre refused to repair and said me that parts of this tv has not supplied by comp.
Now this tv (cost of purchase amount about one lakh rupees) is kabara(useless) due to sony india company.

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A

Amty09

Mar 3, 2020

Bought a Sony tv from vijay sales and tv is giving continuous problems, contacted Sony service centre 3 times and they have replaced so many parts but no result, I’m tired now of calling up and hope they resolve this at the earliest
The tv keeps going on and off on its own
And buttons keep jumping when pressed

Sony India Complaints & Reviews

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Sony India reviews & complaints page 38

cannot see play store app

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sony bravia tv sony uhd led kd55x8500f

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display issue on my sony bravia lcd tv

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sony ht iv300 home theater

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sony lcd tv 32 inch , model no - bx35

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sony arabia .model w70b,display not working

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sony bravia - serial no. - kdl - 42w900b

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product failure

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smart tv kdl-42w900b apps support failure

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same ad appearing more. than 60 times in one episode of 46 minutes in some cases and i repeat every 10 seconds

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is sony india cheating its customer on oled tv model kd55a8g?

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x8000g 43 inch android led/ no picture after using 8 months only

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show aladdin and vighnaharta ganesh

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display not showing only back light flash

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service job no: j00397337 : concern raised regarding providing used motherboard as replacement

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sony tv

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cheating the customer

dust deposits inside of screen

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sonyliv-illegal deduction of 499 rupees

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sony liv subscription

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