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Sony India Complaints & Reviews

1.5
Updated: Nov 16, 2025
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Sony India reviews & complaints page 41

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A
Almaas kahn
from Hyderabad, Telangana
Dec 14, 2019
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Address: Dilawarpoor (MDL) sangvi village, Adilabad, Andhra Pradesh, 504106
Website: Sony customer care

I want a new piece. Not a display i will buy sony 32"
672f led on jan 06th there is no have 1 year also but the tv is problem. Because i want only new piece. Not a display okk
My no:[protected], [protected].

I bought a tv on jun 06 2019. But a few months the
Big company tv sony has a display problem. This
Is not a one time it's a two times. Technician says
They give me a new display but but i need not a
Display. I need new piece of tv understand. Please solve my problem immediately okkk
Sony India customer support has been notified about the posted complaint.
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    A
    Arpita Mittal
    from Mumbai, Maharashtra
    Dec 14, 2019
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    Address: 400104

    Customer service id 57483961 assigned to krish electronics-asc mumbai

    Complaint registered on 3rd dec 2019: 10 days have gone by and no action has been taken. When we buy a brand like sony, we do so because we want to be assured of quality and service. A tv which has cost me rs.102, 000\- is lying waste after 5 months and no one to attend to it?
    Sony India customer support has been notified about the posted complaint.
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      A
      Anirudh Jaswal
      from Noida, Uttar Pradesh
      Dec 13, 2019
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      Address: Ghaziabad, Uttar Pradesh, 201014

      I had purchased sony bravia led 4k tv (8 oct '19) which sony's marketing advt. Represented that the product is world class with only one of a kind triluninous 4k hdr life like crytal clear display and free from any defect. The new tv display had spots and dark patches like fungus which kept on growing and within 2 months of purchase were clearly visible on the display. The sony repair team didn't replace the faulty tv but said that they have cleaned it and if the same problem occurs again you can get it repaired again.
      The advertisement info of product shown to me while purchase was wrong/false & therefore i was induced to make the buy decision based on a wrong/false marketing representation which while exercising my best diligence and judgment could not be tested and verified.
      I request to replace the product as the only usp on which it was sold is faulty and the service resolution is not reliable and is subject to default again and again causing problem and inconvenience to the consumer.
      The tv is still with the service agency.
      Sony India customer support has been notified about the posted complaint.
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        M
        Mmnm
        from Mumbai, Maharashtra
        Dec 12, 2019
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        Crime patrol is being continuously telecasted on some television and it's being very irritating. People seeing such shows it increases their suspicion behavior. Children also get affected due to it. Scenes telecasted in crime patrol as bad bad children. It's telecasted in the afternoon continuously and at night too. Which is ridiculous. Please try and reduce the timing of this show or stop showing it in the afternoon.
        Sony India customer support has been notified about the posted complaint.
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          A
          Anurag Sugandhi
          from Sangli, Maharashtra
          Dec 11, 2019
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          Address: Thane, Maharashtra, 421202

          Sony liv videos are playing with buffer. It is happening on various isp too like hathway, local cable net, vodafone, idea, airtel; it is happening venin data save. I have shared sample problem videos too. This problem is not appearing on other apps like hotstar, netflix, youtube, amazon prime even i play with super hd videos. I own bandwith between 20 mbps to 100mbps. Sony liv is not rectifying problem but wasting my subscription by sending meaningless emails.
          Sony India customer support has been notified about the posted complaint.
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            R
            Ramesh Chander Chhatwal
            from Hyderabad, Telangana
            Dec 11, 2019
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            Address: 12-37/1, ALWAL, Hyderabad, Telangana, 500 010

            Dear sir,
            From last few days i am getting a message from bitliv informing me that in 69th episode of kbc 11 - 2019, i have won a cash prize.

            I have never opened the link, i know that there were only 65 episodes in kbc 11 of 2019

            We don't you take some serious action with such suprious and dubious
            Message senders

            My mobile is[protected]

            Ramesh chander chhatwal
            Sony India customer support has been notified about the posted complaint.
            Low charging quality

            spurious messages on my mobile - Comment #3605990 - Image #0
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              M
              mmkhana
              from Pune, Maharashtra
              Dec 9, 2019
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              Address: Amanora park town, 411028

              I bought sony kdl-55w800d tv in 2018. We face issue with motherboard and which cost us 10000. The reason they have given is because of power fluctuation. We paid them and within 3 months tv is showing problem. I filed complaint to sony engineer visited from their side and now telling its t-con board. Which is going to cost 12000. Its never written that it is must to have stabiliser in tv etc. How can this happen when this brand?
              Sony India customer support has been notified about the posted complaint.
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                T
                Tabrez Abdul Lathief
                from Mumbai, Maharashtra
                Dec 7, 2019
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                Address: Kausalya nagar road, elamakkara, 48/699, Ernakulam, Kerala, 682026

                I ordered a combo of bluetooth, earbuds and a stereo headphone of jbl which was a very good offer to me... But i got stereo headphone of sony only, you send the wrong product, wasted my time now i have to send this pack to you in my expense...
                So you have to resend my order in a proper way with full itmes as u showed in your advertisement etc or if the product is finished you have to refund my cash...
                Sony India customer support has been notified about the posted complaint.
                Hi sir
                I have purchased a Sony 80g 55 inch tv from lotus indore Showroom
                And it’s second time tv has got complaints motherboard problem and motherboard is main parts of tv I requested to please replace my tv

                stereo headphone - Comment #3603080 - Image #0
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                  D
                  Dharmender kumar PPS
                  Dec 6, 2019
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                  Address: New Delhi, Delhi, 110031

                  I have made the complaint to sony customer care on 25.11.2019 and they assigned my service request to m/s immmortal innovation services pvt. Ltd., east krishna nagar, delhi. Technician of the authorized centre visited my residence on the same day and he told me that motherboard of my led is faulty and it needs replacement. He note down the complaint and took rs.1000/- as an advance and assured me that this motherboard will be replaced as early as possible.

                  After elapse of 12 days, on 05.12.2019, technician of the service centre came to our residence with some old motherboard (Not fully packed just to make fool to ourselves), and he tried to fix the motherboard in led, but all goes in vain. He told me that this motherboard is not compatible to this led. It will take some more time to start the led. It is regret to inform you that yesterday my family was eagerly waiting in the evening to repair their led to watch their favorite programs. They all are very fed up and annoyed when they got to know about incidence that their led will not start today itself. They are complaining me and saying that how many days company will take to solve this problem.

                  I request you that kindly do the needful at the earliest and give directions to the service centre to resolve the issue immediately.
                  Sony India customer support has been notified about the posted complaint.
                  Product is not working after the delivery of products itself I have tried a lot of times to resolve it but power is not coming to products.
                  Sub TV is known for light entertaining content and shows and my children watch the channel without elders observation . TV serial advertisment 'Behad' from Sony set is publishing on Sony sub TV which is having violent and disturbing content not suited for children.This is humble request to remove that advertisement from sub TV channel. Thanks
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                    S
                    satmo87
                    from Lala, Assam
                    Dec 4, 2019
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                    I have purchased on sony music system at a cost of 29999 from reliance digital bistupur, jamshedpur on 26-jan-2019. Same was got faulty with in 15 days of working, after so many follow up same is replaced by sony india. Again in the month of nov music system is again not working.

                    My concern is about the quality of products sold by sony india at such high price. This frequent issue reflects the quality of products sold by sony in india.
                    Its total waste of our hard earned money.

                    My only request is to replace the faulty product due to its inferior product quality.

                    Model no mhc v41d
                    Product 8d no. 13374181
                    Serial no. 1013705
                    Sony India customer support has been notified about the posted complaint.
                    Dec 05, 2019
                    Updated by satmo87
                    Worst service by sony india, Not even got a response.
                    Hi,
                    That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
                    i can be contact on [protected].
                    Bad service issue on my sony RV22 music system, also bad behavior in sony service centre person, just damage and broken my 13000 rs RV22 deck. Also company not response for this issue last 1 year, my music system till in service centre from last year. Plz friends don't buy any Sony products, too much service issues I handled.
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                      I
                      Imfsr35856
                      from Noida, Uttar Pradesh
                      Dec 3, 2019
                      Resolved
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                      Resolved

                      Address: H.no emx 20 Indus town phase 2 RATANPUR HOSHANGABAD ROAD BHOPAL, Bhopal, Madhya Pradesh, 462016
                      Website: had subscribed for sony liv premium membership on the app and paid for the same through paytm accoun

                      I had subscribed for sony liv premium membership on the app and paid for the same through paytm account. I subscribed for it only for that month and i didn't know that these people will also deduct money for the next month. I received a message yesterday stating that my membership would be renewed today. There was no link or anything. Now money has been deducted from my paytm account without my permission for this month also. Also, there is no information about how to unsubscribe to your premium membership. I have sent an email to the customer support of sonyliv to which i requested for my unsubscription but there is no response yet. An amount of 29 is deducted from my paytm account illegally.
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Sony India customer support has been notified about the posted complaint.
                      Dec 03, 2019
                      Updated by Imfsr35856
                      had subscribed for sony liv premium membership on the app and paid for the same through paytm account. I subscribed for it only for that month and i didn't know that these people will also deduct money for the next month. I received a message yesterday stating that my membership would be renewed today. There was no link or anything. Now money has been deducted from my paytm account without my permission for this month also. Also, there is no information about how to unsubscribe to your premium membership. I have sent an email to the customer support of sonyliv to which i requested for my unsubscription but there is no response yet. An amount of 29 which is deducted from my paytm account illegally.

                      Verified Support
                      Dec 05, 2019
                      Sony India Customer Care's response
                      Hi! We apologies for the inconvenience caused to you.
                      In order to cancel your subscription for auto-renewal, visit www.sonyliv.com or download the latest version of SonyLIV app (Android or iOS) and follow the steps shared below:
                      - Sign in with your registered Email ID/ Mobile Number
                      - Go to ‘My Purchases ‘
                      - Click on Cancel
                      Note: Just in case despite following the above steps, you are still unable to cancel the subscription. Please note, you will receive an SMS 3 days prior notifying you if you wish to cancel/renew the subscription. You can also refer to that SMS to cancel/renew your subscription.
                      Kindly write back to [protected]@setindia.com with your registered email ID/mobile no for further assistance if need be.

                      Regards,
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                        B
                        bhupendersky2012
                        from Delhi, Delhi
                        Nov 30, 2019
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                        Address: House no 200 Block 18 Trilok Puri, 110091
                        Website: social

                        Dear team,
                        This is to inform you that after so many times complaint my problem are still not resolve. Again my family facing same problem led screen fluctuate automatically. Yesterday its again and my family members worry and they are not switch on the led it cloud be short circuit. If my family members face any misshaping. Sony will be the responsible. Because of i also update the your team members. They also replaced a parts without inform me or without my approval.
                        Thanks and regards
                        Bhupender singh
                        [protected]
                        Sony India customer support has been notified about the posted complaint.
                        Dec 02, 2019
                        Updated by bhupendersky2012
                        My problem is not resolve still
                        Dec 03, 2019
                        Updated by bhupendersky2012
                        Still I have not receive positive response from Sony TV
                        Dec 03, 2019
                        Updated by bhupendersky2012
                        *Sony LED*
                        Sir, please Stop the Sony liv app which is active, I want to deactivate the service Sony liv app. As soon as possible because tomorrow it will activate again.

                        klv-24p413d - Comment #3601068 - Image #0
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                          R
                          rathnakumar1990
                          from Chennai, Tamil Nadu
                          Nov 29, 2019
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                          Address: Chennai, Tamil Nadu, 600078

                          I am writing my dissatisfaction w. R. T request id # 57282040 and job card number # j92384428.

                          I purchased sony tv (Model - kd-49x7500f) from vasanth & co on 12/01/2019. With in 9 months of purchasing we found a initial scratch in led panel and after 20 days we found 1 more scratch in led panel, during first scratch i didn't complaint but during second scratch i raised my complaint. The scratch is not deep. This is not a physical damage and the scratch happens automatically in the led panel (It seems to be tv panel in expanding and causing this scratch).
                          Tv didn't fall down (It is wall mounted),

                          We dont have any children in my home to hit the tv. I have gone through most of the complaints from other sony tv users about the same issue. They are also complaining the same and this is a manufacturing defect which sony needs to accept and they cannot blame it as physical damage.

                          My tv is under warranty, i would like to escalate this issue as i din't have any update from service center. I cannot pay for this as this is a manufacturing defect.

                          Instead of buying sony tv which is costly and having manufacturing defect like this with in a year, i can highly recommend users to go for other brands which does not cost you more. Sony quality is gone now a days and they are using cheap products and selling high in the market.
                          Sony India customer support has been notified about the posted complaint.
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                            Akash228
                            from Mumbai, Maharashtra
                            Nov 29, 2019
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                            Address: Village-Mohammadpur jharsa, Post office-Narsingh pur, Tehsil-Kadipur, 122004

                            I have order sony earpods and headphone of mrp 1650 and i received wrong order.in that box there was a local jbl headphone with wire of mrp 749 and you took 1650 for that jbl headphone
                            I want my money back or give me the my right order or other wise will file a case against you for cheating. And earlier also i have complained about it but nothing has happened. I am warning you last time
                            +1 photos
                            Sony India customer support has been notified about the posted complaint.
                            Need tv servicing
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                              J
                              james antony durairaj
                              from Mumbai, Maharashtra
                              Nov 28, 2019
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                              Address: 7a,vekkaliyaman nagar, 2nd cross street, woraiyur, 620003

                              I wish to complain about sony tv model no: kd-55x9500e\b (O&lcdtv) that i purchased on 17/01/18.

                              Within the six month period tv not working. Your service engineers come and check he told “tv mother board was not working” and he changed new board under warranty. That time is asking this costly tv why come this problem…he said some time come like this problem but now ok…. No problem sir in future not come this issue…we changed new board….

                              But am so much worrying because am buying higher end module sony tv why come this problem…. Ok that time solve this problem….

                              Now after one year same problem coming….

                              Am totally upset…

                              Am spend hug value of money in this tv purchased. But repeated problem am facing …

                              I thing this module was frailer one…. Now tv was not working ….

                              I look forward to hearing from you as soon as possible to resolve this problem…

                              I don’t want any temporally solution …. I want permanent solution …..

                              I can’t bear money every year in mother board ….
                              Sony India customer support has been notified about the posted complaint.
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                                Very strict person uncomfortable rules of indians not at all satisfied with the reports submitted
                                Hello,
                                You were redirected to this page, because your complaint is short, not informative and does not provide a complete picture of your problem. To make sure your complaint is as complete as possible, please carefully fill all the requested fields below, by following the instructions in the information boxes next to the fields....
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                                Sameer Chikhale
                                from Mumbai, Maharashtra
                                Nov 26, 2019
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                                Address: Navi Mumbai, Raigad, Maharashtra, 410208

                                Dear sir/madam,

                                We have ordered for sony wireless behind-neck in ear headphone with bose wireless earbuds × 1 and we have received jbl head set. Received wrong item which is of no use to us. And which is already used and sent to us which is of no use.

                                The product is received form m/s. Krishna traders, g-17/17, sector-15, rohini ground floor, delhi-110089.

                                Please see the complaint is logged and my amount is refunded.

                                Thanks and regards,
                                Sameer
                                +1 videos
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                                  N
                                  nubaidangel
                                  from Mumbai, Maharashtra
                                  Nov 25, 2019
                                  Resolved
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                                  Address: Lakhnipur Maheshpatti Ujiyarpur Samastipur, Near Pakka Kuaan., Samastipur, Bihar, 848101

                                  Dear sir,
                                  Mera name:- rajesh kumar hai, maine october ki 26 taarikh ko maine ht-rt3 home theatre purchase ki hai..
                                  Aur mere home theatre ka woofer 8th november se kaam karna band kar diya maine 16th november ko complaint karwayee hai aur aaj 26th november ko mere yahaan service engineer visit kiya hai aur jab usne woofer open kiya to speaker ke joint ke paas se wire chhuta hua tha.
                                  To kehne lagaa ye chuhaa damage kiya hai ye warranty me kaam nahi hoga..
                                  Jabki sir, maine khud hi achchhe se dekha hai jo wire chhuta hua hai wahaan par ka solding damage hai aur uske just side me hi plastic hai jo bilkul sahi hai.
                                  Aur us jagah ko dekhne se saaf pataa chalta hai ki solding jalaa hua hai.
                                  Lekin, service centre kaam karne ko taiyar nahi hai aur keh rahi hai paise lagenge tab repair hoga..
                                  Kindly mujhe service dilwaye aur mere product ka warranty avail karwaye..
                                  Name:- rajesh kumar
                                  Mobile:-[protected].
                                  Brand:-sony
                                  Model:-ht-rt3
                                  +6 photos
                                  Nov 25, 2019
                                  Complaint marked as Resolved 
                                  I Will Repair It Myself
                                  Sony India customer support has been notified about the posted complaint.
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                                    S
                                    Shivansh Saraswat
                                    from Agra, Uttar Pradesh
                                    Nov 24, 2019
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                                    Address: Jurs country, 249410

                                    The movie mentioned above has vulgar content and didn't had any 'a' rated warning on it. You guys only want to increase your stupid trp, without even caring about your customers. I wanna suggest you that you should make a contract with adult porn sites as most of the people watch these videos. You don't even care about families watching these movies and how awkward members feel...😠😠😠😠
                                    Sony India customer support has been notified about the posted complaint.
                                    Nov 24, 2019
                                    Updated by Shivansh Saraswat
                                    Sunday, 24 November
                                    At First It Is Not A Issue Of Sony India.
                                    Even You Can Watch This Movie On Hotstar Also..
                                    Sensor Board Shouldn't Have to permit this type of movies.
                                    Also، You Are Guilty for this۔
                                    I Have Also Watched This Movie۔۔
                                    If you think it information is wrong in the movie you should have to Complaint on sensor Board not to sony۔
                                    Sony is selling only products not selling internet contents۔
                                    You should have to aware about the movies۔۔
                                    It is common sense that chhichhore means not a simple movie to watch with family۔۔
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                                      H
                                      hibron hibron
                                      from Chennai, Tamil Nadu
                                      Nov 23, 2019
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                                      Address: 26 west chittrai street near meenakshi temple, Madurai, Tamil Nadu, 625001

                                      Good evening, this is to inform u that i bought sony dvd last year under warranty. I regret that while using such a good brand went through with loading defect during warranty period in the mean time i went to city electronics, under sony authorisation centre madurai. During inspection they informed me that its lens needs to changed, they did so and they did not cost me anything. Now after using three months again it happened with same loading defect, then again it was checked by an engineer, it became normal in function, but now they called me that i need to pay around 2800. Now i request u to kindly look into the matter and give them instructions that not to be rude with customers, which they have done to me. Plz sort out the matter without big issues and be relevant in future.
                                      Sony India customer support has been notified about the posted complaint.
                                      Sonyliv app and website shows adds of condoms and sex in between family programs.
                                      It is not good to show such adds in between FAMILY programs of condoms and sex.

                                      Please say them to stop showing this adds.
                                      Main power light is stable on the led as usual. Led is not starting with remote. i think there is problem with the remote.no display is shown from yesterday.kindly do the needful to resolve our problem
                                      sehajpratap singh's reply, Nov 18, 2019
                                      contact no is 7009090218
                                      If you really support to #meToo movement, please revert your decision which were taken in past. (Indian idol)
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