Sony India Complaints & Reviews

I have order sony earpods and headphone of mrp 1650 and i received wrong order.in that box there was a local jbl headphone with wire of mrp 749 and you took 1650 for that jbl headphone
I want my money back or give me the my right order or other wise will file a case against you for cheating. And earlier also i have complained about it but nothing has happened. I am warning you last time...

I wish to complain about sony tv model no: kd-55x9500e\b (O&lcdtv) that i purchased on 17/01/18.

Within the six month period tv not working. Your service engineers come and check he told “tv mother board was not working” and he changed new board under warranty. That time is asking this costly tv why come this problem…he said some time come like this problem but now ok…. No problem sir in future not come this issue…we...

Very strict person uncomfortable rules of indians not at all satisfied with the reports submitted
Hello,
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Dear sir/madam,

We have ordered for sony wireless behind-neck in ear headphone with bose wireless earbuds × 1 and we have received jbl head set. Received wrong item which is of no use to us. And which is already used and sent to us which is of no use.

The product is received form m/s. Krishna traders, g-17/17, sector-15, rohini ground floor, delhi-110089.

Please see the complaint is logged and...

Dear sir,
Mera name:- rajesh kumar hai, maine october ki 26 taarikh ko maine ht-rt3 home theatre purchase ki hai..
Aur mere home theatre ka woofer 8th november se kaam karna band kar diya maine 16th november ko complaint karwayee hai aur aaj 26th november ko mere yahaan service engineer visit kiya hai aur jab usne woofer open kiya to speaker ke joint ke paas se wire chhuta hua tha.
To kehne lagaa ye chuhaa damage kiya...

The movie mentioned above has vulgar content and didn't had any 'a' rated warning on it. You guys only want to increase your stupid trp, without even caring about your customers. I wanna suggest you that you should make a contract with adult porn sites as most of the people watch these videos. You don't even care about families watching these movies and how awkward members feel...😠😠😠😠...

Good evening, this is to inform u that i bought sony dvd last year under warranty. I regret that while using such a good brand went through with loading defect during warranty period in the mean time i went to city electronics, under sony authorisation centre madurai. During inspection they informed me that its lens needs to changed, they did so and they did not cost me anything. Now after using three months again it happened with same loading...

I hv purchased one sony tv from elektrokraft jamshedpur on 06112019 and it was installed on the same date but while watching tv in the late evening we observed that it needs to be lowered and slightly shifted towards left a reinstallation request was made in the customer care who said that it will be done free of cost till 1 month from the date of purchase request id 57103587 but the service technician told that i hv to pay for it and he...

I have purchased sony tv model kd 55x7002g on 06112019 and it was installed on the same day however when we sat down in the late evening watching the tv program we thought that the height needs to be lowered and the tv needs to be shifted towards the left spoke to sony customer care and raised a reinstallation request on[protected] and was told by the customer care that it will be done free of cost within one month of purchase as per...

I sent my Xperia xz Premium for repair under warranty to service centre on 12.10.2019, bearing order no. W[protected]. Now it's well over one month but nobody is telling me how much time it may take. I wrote mails to their support email and their ceo but got no reply from them in 4 days. Their Facebook page is also silent. Please guide me what to do.
Another serious complaint, Sony customer care executive Mr. Raghav today went on...

Purchased noy less than 5 yrrs. Service engineer says parts not available for display. Company stopped manufacturing. Hence tv cannot be brought to condition. He suggest us to buy a new one. Very sorry to hear that how sony can stop manufacturing parts for tvs still in market. Such creditable brand whom we have been relying from generations is making us upset of choosing this brand any more....

Sir..

I have cheated by headphonearea.com. As i ordered the. Sony bluetooth ear phone along with the bose headphones.. But when i received the parcel through the xpressbees courier.. I found only jbl head phones.. This is so ridiculous service by you... I want to return the parcel.. Kindly refund the amount. As soon as possible.. Revert back.. Or else i have to file a cheating case against your company. So please either deliver...

Sir i ordered sony headphone and earbuds but i received jbl local headphone with wire. I payed 1650 rs and mrp on that jbl headphone is 749 rs. My request is kindly refund my money or give me right order which i have ordered

Please sir don't force me to take strict action against it. This is first time happened with me. So my again kind request to you is please refund my money...

I have register complaint on dated 5th nov'19
That complaint attended on 9th nov'19, service engineer taken rs. 1000 advance for defective parts
Still problem unattended got response from repair center that part not available in stock.
My request please ask your repair center to keep such a common parts in their stock so customer not suffer...

Sir/medam i have given above mentioned product to sanika enterprises, vijayapura 586101 for service on 24-10-19. They have sent the product for replacement. Yesterday i visisted the service center then i came to know that the product has arrived. But no service center person called me regarding arrival of product. Sir i request you this is not proper way to communicate with the customer. Kindly suggest them to improve their service formalities....

I have purchase sony led tv model no. 43d752d in 20.02.2017. At that time 2 years warranty include in the led +2 year warranty sold writing in the led covet at the time the dealer not advice me. On 02.11.2019 the led tv not working. On complain the sony service. The sony service send his people to find out the problem. The sony service people see the led tv & he report the sony service "led tv panel is damage & estimate price" rs. 21, 864/-....

I purchased sony w800d 55 inch led tv in june 2017 for a price of 1, 10, 000 from lotus electronics in bhopal. It had been just over 2 year when i had my first issue in oct 2019 where i was not able to start the tv, it seemed to be stuck on the boot. On contacting sony support, they told that the only option is a motherboard change - which costed me 13, 000 in total. I got it changed by the authorized sony service center. Just after 1 month...

I am a student of photography and it was my dream to purchase the Sony A7iii. And I realised my dream by saving up money and finally buying it on 6th November 2019. So it has been three days since bought it. However there’s a black dot on the sensor which I can see through the EVF and it’s clearly apparent on the LCD screen as well. I am afraid I got a bad piece. Can you please help me? I purchase it from SVR DIGITAL which is in koti,...

We have purchased sony led bravia vide model no. Klv 32 r 482b in jan'15 and registered a complaint of blur screen and blinking red / green light on 2nd nov vide complaint no. 56999888 which has been attended by sony customer care on 5th nov'19 after lot of follow up. After inspection technician told us that there is a problem in panel which needs to be replaced and will get a call from service center regarding cost of replacement of panel....

We bought sony bravia 55inch tv 5 yrs back. When we were in a market for tv, we had multiple brands in mind mainly sony, samsung and lg. We finally went with sony by trusting the brand but regretting the decision now. Sony used to be reliable brand a decade ago but not anymore. I used to see lot of sony products around in the past but i hardly see them now and there is a reason for that. I wish i should have done some research before buying....