Sony India Complaints & Reviews

Reference job # j92358427 dated[protected]
I am loyal customer of sony products and unfortunately my experience with service for the product mentioned has been extremely poor.
I sent the tv for repair and the agent has told me that part is not available and asked me to buy another model by paying rs.40 thousand more and on top buy the warranty and have also paid rs 7000 for the part which was supposed to be replaced.
If...

Dear sir,
I brought sony tv klv-32r422b in year september 2014. The monitor for same stopped working (Blinking) in nov 2019. Just after 5 year of normal usage. I checked with service center, they told company stopped producing this model and it's components. I am really disappointed by sony which has huge brand value and producing faulty products. And they stop manufacturing so they don't have to support even 5 year old products....

We have bought the sony led tv model # kdl-43w800f led in the month of 2nd july 2018. It's just been around 1 years and 6 months, last week when we switch on the tv, the picture is not coming properly. We consulted the local sony service center and they told us that the picture tube is damaged and we need to replace with new one. We bought the tv at price 54.6k+ and within just 1.6 years, the picture tube is damaged and they said it costs...

I brought sony tv 43w800d in year feb 2017. The motherboard for same stopped working in aug 2019. Just after 1.5 year of normal usage. I checked with service center, they told company stopped producing this model and it's components. I am really disappointed by sony which has huge brand value and producing faulty products. And they stop manufacturing so they don't have to support even 2 year old products. As a user how can i trust the brand....

I have subscribed to the premium subscription of sony liv, and it is an auto renewal subscription, there is no way to cancel the subscription as the site does not respond to the request of cancellation. The site freezes as soon as the button for cancellation of auto renewal is pressed. They have my credit card details and are charging money arbitrarily from me. I do not wish to subscribe further to this service but their is no way to stop...

I subscribed for a one week premium subscription with sony liv. It expires on 16th dec, 2019. I want to cancel it. But when i cancel it, i am not getting any confirmation that it got cancelled. Also whenever i go back and check in the app, i can still see the subscription not cancelled. I want my sucscription to be cancelled. I do not want any money to be deducted. The account is linked to [protected]@gmail.com...

This is regarding the sony tv service request id 56971753 which i placed on 1st nov 2019. I am having sony tv model: kdl-46w700a (Serial number: 4308977) for which suddenly screen started flickering. So for the same i had immediately seek for the help of sony service center and place a service request.

The technician who visited my place without touching the tv started saying that your screen is panel is gone faulty. I asked...

I want a new piece. Not a display i will buy sony 32"
672f led on jan 06th there is no have 1 year also but the tv is problem. Because i want only new piece. Not a display okk
My no:[protected], [protected].

I bought a tv on jun 06 2019. But a few months the
Big company tv sony has a display problem. This
Is not a one time it's a two times. Technician says
They give me a new display but but...

Customer service id 57483961 assigned to krish electronics-asc mumbai

Complaint registered on 3rd dec 2019: 10 days have gone by and no action has been taken. When we buy a brand like sony, we do so because we want to be assured of quality and service. A tv which has cost me rs.102, 000\- is lying waste after 5 months and no one to attend to it?...

I had purchased sony bravia led 4k tv (8 oct '19) which sony's marketing advt. Represented that the product is world class with only one of a kind triluninous 4k hdr life like crytal clear display and free from any defect. The new tv display had spots and dark patches like fungus which kept on growing and within 2 months of purchase were clearly visible on the display. The sony repair team didn't replace the faulty tv but said that they have...

Crime patrol is being continuously telecasted on some television and it's being very irritating. People seeing such shows it increases their suspicion behavior. Children also get affected due to it. Scenes telecasted in crime patrol as bad bad children. It's telecasted in the afternoon continuously and at night too. Which is ridiculous. Please try and reduce the timing of this show or stop showing it in the afternoon....

Sony liv videos are playing with buffer. It is happening on various isp too like hathway, local cable net, vodafone, idea, airtel; it is happening venin data save. I have shared sample problem videos too. This problem is not appearing on other apps like hotstar, netflix, youtube, amazon prime even i play with super hd videos. I own bandwith between 20 mbps to 100mbps. Sony liv is not rectifying problem but wasting my subscription by sending...

Dear sir,
From last few days i am getting a message from bitliv informing me that in 69th episode of kbc 11 - 2019, i have won a cash prize.

I have never opened the link, i know that there were only 65 episodes in kbc 11 of 2019

We don't you take some serious action with such suprious and dubious
Message senders

My mobile is[protected]

Ramesh chander chhatwal...

I bought sony kdl-55w800d tv in 2018. We face issue with motherboard and which cost us 10000. The reason they have given is because of power fluctuation. We paid them and within 3 months tv is showing problem. I filed complaint to sony engineer visited from their side and now telling its t-con board. Which is going to cost 12000. Its never written that it is must to have stabiliser in tv etc. How can this happen when this brand?...

I ordered a combo of bluetooth, earbuds and a stereo headphone of jbl which was a very good offer to me... But i got stereo headphone of sony only, you send the wrong product, wasted my time now i have to send this pack to you in my expense...
So you have to resend my order in a proper way with full itmes as u showed in your advertisement etc or if the product is finished you have to refund my cash......

I have made the complaint to sony customer care on 25.11.2019 and they assigned my service request to m/s immmortal innovation services pvt. Ltd., east krishna nagar, delhi. Technician of the authorized centre visited my residence on the same day and he told me that motherboard of my led is faulty and it needs replacement. He note down the complaint and took rs.1000/- as an advance and assured me that this motherboard will be replaced as...

I have purchased on sony music system at a cost of 29999 from reliance digital bistupur, jamshedpur on 26-jan-2019. Same was got faulty with in 15 days of working, after so many follow up same is replaced by sony india. Again in the month of nov music system is again not working.

My concern is about the quality of products sold by sony india at such high price. This frequent issue reflects the quality of products sold by sony...

I had subscribed for sony liv premium membership on the app and paid for the same through paytm account. I subscribed for it only for that month and i didn't know that these people will also deduct money for the next month. I received a message yesterday stating that my membership would be renewed today. There was no link or anything. Now money has been deducted from my paytm account without my permission for this month also. Also, there...

Dear team,
This is to inform you that after so many times complaint my problem are still not resolve. Again my family facing same problem led screen fluctuate automatically. Yesterday its again and my family members worry and they are not switch on the led it cloud be short circuit. If my family members face any misshaping. Sony will be the responsible. Because of i also update the your team members. They also replaced a parts without...

I am writing my dissatisfaction w. R. T request id # 57282040 and job card number # j92384428.

I purchased sony tv (Model - kd-49x7500f) from vasanth & co on 12/01/2019. With in 9 months of purchasing we found a initial scratch in led panel and after 20 days we found 1 more scratch in led panel, during first scratch i didn't complaint but during second scratch i raised my complaint. The scratch is not deep. This is not a...