Sony India Complaints & Reviews

I had purchased sony led television; model kd-43x7500e, sr no3002510 in nov 2017 from reliance digital, r-city mumbai.

We all know that sony is a reputed brand name in electronics market. We buy sony products because sony is the name of trust and it promises best quality & service.
My family has always trusted sony for its high quality products and customer satisfaction oriented approach.

Astonishingly...

I bought a sony 50 tv on 26.10.2019 and complained on 31.10.2019 that the service engineer has not arrived to instal the tv set. I am sorry to inform that nobody has turned up on the issue till date.

I once again request you to take up the matter and to resolve the issue immediately. Failing which, i shall be forced to take up the matter to the consumers redressal forum, which you please note.

K. Murugesanbr...

I bought sony mdr 650 bt less than a year ago.
Thanks to its delicate hinges, they got broke within 6 months o[censored]sage.

I reached sony service center s. B. Electronics thane-400607 and they say that this specific model can not be repaired by sony as per sony india. It was really shocking to know that you provide after sale support specific to product. Is this what we get in return of brand loyalty. I have been using sony...

I have bought sony led android 43" tv [model kd 43x7500f] 4k on 11.11.2019 from bharat electronics & appliances [bea], coimbatore. I choose this product because of the sony is the best brand compared to other tv brands in world wide. But with in 11 months the tv is got repaired on 26.09.2019. I am really shocked about the quality of a product from sony. I made a complaint about the repair using sony toll free number for complaint registering....

I bought a sony led 50 inch 672g television set from venus electronics, 73, bye-pass road, madurai on 26.10.2019. I have been informed by the dealer that service engineer from sony will contact me within 2 working days to instal the tv set. I have been informed that my service request id 56861215 is assigned to city electronics pvt ltd., madurai. As no one contacted me, i have tried to contact them several times through their nos.[protected],...

I have purchased sony led. The issue has come in vertical line has occur. Now my family creating an issue that why i have purchased such a product. I would request you that i have purchased such a costly product with this thought & faith that i am buying the best company product in the world. I would request you to please replace the led so that i should not having any regret to buy sony products in my life. Hope you will understand the feeling...

I was shock to see the cockroach wandering on my tv screen.
I can’t imagine how did it went inside the television as i am having the all new sony bravia.
This show the horible built quality of sony.
I am horibly upset on sony and i want the explanation about the isue imediately.
Customer do not expect this kind of service from the company after such huge amount for tv...

I complained 3 days back my tv is not working and was assigned complaint number 56760068. No one called me for 2 days. I tried the number several times of technocare solutions pvt ltd but no one answers or picks up the phone.

Finally i got a call yesterday that the technican will visit but they did not give me a time when he will come. They said he will call me which has not been done yesterday. Your charges are high 200 for...

I submit my complaint that i had purchased said tv, now not displaying video, but only getting audio. Sony technician visited on my complaint and informed that the problem is with the panel, and the company will not supply i spare parts for the model.
If such being the case, what is the reliability on the company to purchase by investing on costliest from so called high branded company.
Please treat this seriously and resolve...

I had purchased sony bravia tv 40 inch from ep electronic paradise pvt ltd., 13 vaishali, pitampura, new delhi-110034 on 01.10.2017.

The tv has developed snag and it is not working for the last 10-15 days. Dealer is not responding and it seems that the piece may be duplicate/ fake. I request to kindly verify the the piece.

In case it is found to be duplicate, a legal action against the dealer will be initiated....

As of June 26th Sony has disabled the Vewd App store from all its so-called smart TVs. That being the only source of getting any apps on the TV, the tv has just become a normal TV.
I speak for every affected customer in saying we paid a premium for this premium brand hoping for the best QoS and they blatantly come out saying the app store will not be available going forward.
So basically, we are left with no other options but...

I bought sony tv model # 43w772e 2 yrs ago (Purchased on 25/09/2017), and it stopped working on 15th oct 2019.
When i called customer care, they allotted the care center on the same day but after multiple calls, they sent the technician on 18th oct 2019.
He said that is a display problem that needs to change the display and the total cost around rs.23000 including all charges and taxes.
My tv cost is 58k and within 2...

I bought SONY 4K TV model # July 22, 2019 in UK London, few months ago, and it stopped working on 25th September 2019. when i called customer care, after repeated chase not so convincing engineer showed up at my place saying, seems Main Board has a problem, but I call to engineer I sent mail Sony head office but no reply in head office in service engineer sir wait head office reply in I solved your problem sir but warranty period in one yearbr...

I purchased a Sony TV KD-43X7002G last week and have taken Sony liv premium subscription but none of the live channels work on the tv as well as none of the Hollywood movies work too . I did complain to Sony liv about it .5 days have passed and they have stopped replying to me through emails too . The Sony tvcustomer care also mentioned that this is entirely Sony liv problem and they cannot do anything ....

I bought sony 4k tv model # july 22, 2019 in uk london, few months ago, and it stopped working on 25th september 2019. When i called customer care, after repeated chase not so convincing engineer showed up at my place saying, seems main board has a problem, but i call to engineer i sent mail sony head office but no reply in head office in service engineer sir wait head office reply in i solved your problem sir but warranty period in one year...

I bought SONY 4K TV model # KD-55X8200E 2 yrs ago, and it stopped working on 10th Oct. when i called customer care, after repeated chase not so convincing engineer showed up at my place saying, seems DISPLAY has a problem, but let me try something else. He asked me to pay money upfront to put in replacement order for part and even service center and customer care said that i have to pay in advance. and this is their policy. This is a way...

I have bought a sony led tv 55 inches on oct 2016 from great eastern limited for rs. 110000. The said tv panel got damaged and i lodged a complain 0n 26th july 2019. The person camethe company's authorised service centre named neosa service center and the person visited said us that the panel is not working it should be replaced and around rs.40000 will be required to replace the panel and u will get 1 year warranty for the new pannel. As...

I bought this tv in october, 2014 at 69000/-, but suddenly it started problem of getting off and on erratically and finally stopping with led blinking 8 times. Although the tv is less than 5 years old, sony service centre in delhi informed after inspection that the main board need be replaced and its cost is 42000/-. Later they responded to my email saying the main board is not available and instead offered me to exchange the tv at 42000/-...

Dear sir,
I have purchased sony bravia tv (Model no. Kd-43x7500e, serial no.3008549) from a. K. Ghandi, near yashwant stadium, nagpur in my/june 2018.
Since on dated 27/09/19 my tv is automatically not working, display is not seen while switch on the tv. I have made complaint to sony service centre, nagpur through dealer (A. K. Ghandi). With in 3 days of complaint service technician has visited & asked me may be it is a case...

I have registered my complaint on 27th september 2019. My complaint no. Is 56184521. Technician replaced power suppy but it did not solve the problem, so he told that he have tonordee fpr new power supply, they will have to place order for new power supply. After taking 15 days & 3 visits to my house, problem is still not resolved. And if you are ordering for new power supply then it means that for first time you have send the used power...