Sony India Complaints & Reviews

I have registered my complaint on 20th september 2019. My tv is in warranty period. My complaint no. Is 56105452. Technician replaced l. D. Board but it did not solve the problem, so he told panel was faulty & they will have to place order for new panel. After taking about 50 to 60 photos & 3 visits to my house, problem is still not resolved. After enquiring with your service people i was told there was some delay in ordering panel due to...

I have ordered for sony wireless headphones with boss wireless earbud but i have received the jbl defective headphone. I have not track the merchant and by searching the merchant i came to know that so many of the face the same issue.

Please take immediate action on the merchant.

I have returned the product. But i have paid for rs 1699

Fraud product and defective product delivery...

I have bought sony 43w800d bravi tv on 05/01/2017 from a retail shop. After 1 year tv dint switched on and red led was blinking and hence i made complaint to customer care and they sent service technician to resolve the issue and was charged 1000 rupees.

Now again am facing issue with the tv. This time am getting white screen alone and no further display. Service technician visited my place checked the tv and said a particular...

We had bought sony bravia klv-48r562c in march 2016. We were told that we will not face any problem for the coming 10yrs. But recently a week ago the tv screen goes totally black and also very suddenly. We filed the complaint to the customer care. Then we personally visit the sony showroom and after listening to our compliant they said that since the display is not working we will have to pay 30500 for the repairing of display. Since we paid...

Registered mobile no : [protected]
Name : Vishwas Vishwanath Prabhu Gaonkar
Location : Goa
I have purchased my sony bravia led tv from sagar finstock pvt. limited kolkata, and I have given requistion for the installation but it has passed 10 days already and still sony India did not do the installation. I'm very dissatisfied with the sony india. Even the customer care center is useless and unhelpful. You are really need...

I purchased sony android tv from giriyas, indiranagar, bangalore 560038 it was installed on 28.08.2019 it stopped working since 18.9.19, hardly tv worked for 20 days, on complaining the technician reported power supply board is not m mworking i am asking for replacement but till now i have not received any update regarding this issue from any one, the replacement is not taken place. Non response to customer is nothing but ignoring customer...

I have sony bravia smart tv, which developed some problem. We booked the complaint on 19th september 2019, with id 56040249 and the complaint was forwarded to nagpur service centre. We were told that the tv needed to be taken to the service centre. Your people took the tv on 27.09.2019, which is after more than week.
Since then, the tv is still not repaired. Our many calls to the people as well as service centre are not properly responded...

My tv is in warranty and the service center people have kept it for almost 1.5 months and i don't have any update about it. Even the customer care is not responding for this. Worst service i have ever seen. I must say never buy sony products. We have been calling customer care everyday but no response. Quality of tv that is of 60k is so bad that it's not an year and it's not working properly....

Pls see below trail of events
14th of september - complain raised
15th of september - technician visited to see and charge inr 236 rs
17th september - tv was picked up. I was committed that in 2 days, it will be repaired

There was constant back and forth and no closure on tentative charges and finally i had to visit authorized service center in gurgaon - where they asked me to pay full amount in as estimate...

Hi,
I am a premium subscriber to sony liv through my e-mail address: [protected]@gmail.com and on my registered mobile number:[protected], and i regularly use sonyliv to stream sports content. However i have been unable to sign in to my account for the past month. E-mails to [protected]@setindia.com and to [protected]@setindia.com have gone unanswered.

Oddly enough, there is no error message, but the interface...

I hereby wish to raise my concern regarding my Sony TV(KLV-43W772E) purchased on 3rd July 2018.
I bought this TV for 44, 999/- Even though price is higher compared to other I bought with a very positive belief towards SONY.
I purchased on 3rd of July 2018, Installation happened on September 2nd 2018.

Within a month o[censored]sage I found out few issues in TV & raised to SONY. For the money I paid I expect all the features...

Dear sir,
I purchased a sony bravia led tv of 55 inches in 15 august 2019 from reliance digital, crystal mall, khodiyar colony, jamnagar, gujrat and which was delivered to me after 14 days on 29 aug 19 after so many reminder. On 30 aug 19
Reliance digital send only one person to install such a big tv, he complete the installation and runaway without giving demo as i don’t have any cable connection. I asked him to check...

I bought a sony tv 43 inches in the year 2016 oct. From the day it is defective product. From the day i brought many times so many issues. First time when i had a issues some one from sony service center visited and said that panel is gone, since it was under warranty and they changed a new panel. Again there was some issues with in a year the service engineer visited home and said that again panel is gone and said which is cost around 24k....

I have a smart tv sony w66f 2018 model but it's not related to android platform. But i request you to provide services to convert the internal smart tv to android smart tv. Why it's not possible. Please let me know. I request know what u can atleast provide softwares to download from sony store or any with compatible to this above type of smart tv....

Dear sir/madame,
As there was a problem with my tv sony bravia the complain was made & the service person from gss quick garage india pvt ltd. Who are authorized person for sony arrived on 11.9.19.
The sony co informed me that some part needs to be changed & the cost would be approx rs.5100/- for which i had agreed. But till date umpteen no. Of calls are made, but nobody is interested in coming & resolving the issue.
If...

Sir i purchase sony led tv 32 inch in 2014 abhi tv chalte chalte band ho gaya 17 aug 19 ko maine customer care ko complain kiya after two days ps electronic nagpur se call aaya aap hamari shop mein led ko le aao hum aapke pass nahi aa sakte army mein hone ki vazah se main 10 sep ko ja paya unhone batya ki mother board new dalega 6000 rs mein aayga advance 3000 rs deposit kar do maine adavance payment 3000 bhi deposite kar diye unhone receipt...

I bought the sony bravia 32 inch led tv, model number KLV32R302E in september 2017 .I rarely use it Sometimes, it has never been run once in a long time .I am suddenly seeing red and green shade on its screen. It is difficult to understand why, even after such minimal use .I have another sony bravia 24 inch which has no problem again. Now I want to know how long your pannel warrany is, can I get any benefits? And is it possible to reform?...

In your app every 5min they are showing 2 min advertisements even when the content is not live. They are adhering the user to watch the advertisements without giving skip options. Repeating the advertisements every 5 min does not happen even on live tv. Request you take some necessary action against them. It shoul be treated as a harassment of individual...

Dear sir/madam,
my request id is:56169337 at your company.Model number : 40r48213set serial no: 3297110date of ew purchase : 22/12/2017date of bravia purchase: 23/12/2017dealer name : shree kuberji electronics
my tv is under repairing at service centre (tanay communication, (shashtri nagar, udhna darwaja branch). I communicate more times now two days ago they said that company has no parts regarding your product so we cant...

Sony tv model kdl - 47w 800a - location: visakhapatnam

We have 47" sony tv which is not receiving power. I have contacted customer care and registered service request on 17th september.

On 18th september, the representative from authorized service center visited and informed that the problem is with the circuit board and asked for two days time to get the spare board and test for power input and also display.br...