Sony India Complaints & Reviews

I have purchased the product in 2017.
As soon as the warranty has finished, it started causing problems related to display..
I raised a complaint about display, a component named - mounted pwb e-t-con (43ht) has been replaced by sony service agent, costing a bill of 6, 000rs/-.
After 6 months again it caused an issue related to display & now sony service agent is advicing us to change the entire mother board, which...

Hi,

Name: rajesh kumar
Mobile no: [protected]
E-mail: [protected]@gmail.com

I brought sony bravia 55 inch (Kd-55x8000g) tv in reliance digital on sep 22 2019, the tv was delivered on sep 23 2019 and the delivery was good, the installation and demo guy called and said he will be there by noon and insisted us to buy a stabilizer which cost around 3650rs. As we had an old stabilizer we didn't want to...

My name is vishwas prabhu gaonkar
Registered mobile no. [protected]
I have purchased sony bravia television model no klv-32r202f, serial no : 8262342 from sony finstocks pvt. Ltd. On 7th september 2019... And we have already told them for the installation. Past several days we are begging sony company to do the installation and still they have not done it.

I called customer care for 3 times and also called up...

I am purchased a sony led tv (Sony led 32" klv-32r302e ledso77) on date-19/11/2017. With 2years warranty but in september 2019 then my led screen is not work. Then i will register complaint on sony service. Then sony repair service have been came. Then he will picked my led on date-14/09/2019. After picked then a call is coming from service centre then he told me to give rs 8500. But why i will pay? This in not any physical damaged.in my...

Dear,
Sir/mam,
I hava purchased an sony tv led, model no sony 43*7500e jd, from sonovision, an[protected]. Tirupathi, a. P. Tv was shown to local snony service centre but thre are not accepting it failure and saying it damaged but nothing like damage has taken place,
T. V. Purchase in[protected], with 2 years xetended warranty. Complaint, request id 56071332, from, m nagaraja, phone no [protected], [protected]...

I bought kdl55w800d on 26-may-2016, i was having full trust on sony brand.
Suddenly for last 3 days the tv display completely stopped.

Raised complaint # 56012571, the executive visited and says main board seems to be not working/ software update not possible, and might be problem with tcon board as well.

Main board cost — 10, 500 /-
Tcon board — 15, 000/-

On asking why this...

Hi team,

My name is sooraj. This message is in regards to the compliant that i have regarding my so called the best tv - bravia led tv. I have never seen such a pathetic tv like this. Purchase details: date of purchase: 23th august 2014. Purchased in the name of subramanian k v. Model no: bravia klv-32r482b cost: rs. 32900/-. As soon as the warranty period had over, the tv started showing display problems and after few days,...

I had bought the sony tv 3 years back...now suddenly it was not working and light is blinking and when i called up service centre they checked and slated that mother board is complaint and will cost around 24000 and i clearly think im cheated here...i spend 80000 thinking that sony is THE BEST tv brand or rather i would have gone for a cheaper brands like mi etc...now i hope i will get a reply from the company regarding this ...sont tv is...

Sir,
I have purchased a sony tv along with a sony bdv-e4100 home theatre (Black, 5.1 channel) a year ago. But the home theatre stop working a week ago and i complain it (Through dealar) to sony service,. And my request id is 55968477 and it is assigned to tech shop, 81 rajgarh main road, guwahati-781003, assam. I already had under gone a septoplasty surgery two days ago and was at bed rest. Yesterday one service engineer named mr....

Sir,

I have purchased a sony home theatre model e3200, the dealer had raise service request on saturday dated 14/09/2019, i got the call from the service centre on the same day. He said your system will install today but it will take lit bit time, i said no issue i am in the home only, but nobody has come and even not bothered to peak my calls also later phone got off.

Monday service centre called me and ask...

Dear sir namaste!

Myself anand singh baghdi pratap from hyderabad india has purchased sony 32" bravia led tv 32w670a on 6th august 2013 from adishwar electro world, somajiguda branch, hyderabad for rs.41, 300/- in finance. On 13th september 2019 i have found that picture is flickering on screen so i have log in complaint with complaint id:55948894. So on 14th sept 2019 sony technician with mobile number ([protected]) visited...

Hi, Team.

I have purchased Sony power bank and it was not working within the warranty date, however, submitted it to the customer support from Virar West, which was on Aug 7th 2019.
While the time I handed over my repaired power bank, I was said, that, I would get it replaced within 4-5 days, however, it didn't happen, since they said that, I would have to wait as the warehouse didn't have alternate product to get it...

श्रीमान,
मेरा मोबाइल नंबर [protected] है, जो कि आप के यहां इसी नंबर से टीवी रिजिस्टर हैं,
हमने सोनी का स्मार्ट टीवी इस भरोसे से खरीदा था कि सोनी टीवी की गुणवत्ता दुनिया के सर्वोत्तम...

Sony tv part registered complaint number j91671823. I bought sony smart tv kdl42w700b for 64000 rs in june 2014 and just after 5 years o[censored]se it has started developing lines. After calling service centre they said they have the part and made a job of 21000rs. Out pf which i paid 10000rs. Now they say part isnt available in india. I feel cheated by sony's poor customer service. Japanese ideals seem to not hold any respect for consumers in...

I have sony bravia led tv and sony is installed in it but since june its not working. When i open the app and plays something it plays only for two minutes and then it starts buffering that never ends. I am very exhausted with this. I have mailed more than 100 times to sonyliv and they have replied just 3-4 times, they asked me for some time but till yet it’s not solved. Four months is not a short period. The only option left with me is...

Hello,
Sub: part supply end and non repairable
Please treat this message as the highest priority.
I bought sony bravia klv-40r482b. Sr. No.3280838 in june 2015 for 50, 000 and honestly, we have hardly used the product for less than 2-3 hrs/day. Having contacted the customer service in29july2019 i was told by my nearest sony service centre (F1 info solutions & services pvt. Ltd.) that the mother board needs to be replaced...

I purchased the sony ht-s500rf from vijay sales. After few months found out that the wooden cabinet of the sub woofer is slightly opening. Sony service centre came back saying it is physical damage and will not be covered in warranty. This is either bad wood quality or manufacturing defect as i have used it very carefully. Hence requested sony to provide a solution or provide replacement. Its been almost one month now but still they have...

This is to state that there has been a misbehaviour with my wife in ur kolkata service centre.. One o[censored]r executive misbehaved & till date my problem has not been resolved... If there is any one who can resolve my problem then call me on [protected].. If not just let me know clearly then go to consumer court along with the fir copy which i will file against ur executive......

Purchased a sony led tv 55x9300d in jun 2017. Which was defective from the very first day. On the first day itself there was problem either with the remote, home theatre or tv itself.
Few of the service request ids of 2017 are 40508329, 47223794.
On october 16, 2018- sony service center was contacted for updating software. But there was no response from sony nor any service request was given.
26/8/[protected] no...

Purchased a sony led tv 55x9300d in jun 2017. Which was defective from the very first day. From the very first day there was problem either with the remote, home theatre or tv itself. Had to get the servicing done multiple times. And now a new problem occurs where the the display itself stops working. And the service agent charges rs18000 for it with no other alternative. None of this was informed before hand. And tv expenses are increasing...