Sony India Complaints & Reviews

I bought this led tv in august 2017 (My mistake) from vijay sales in janakpuri. Not even a year, the motherboard got faulty in the month of march 2018.

Repaired!

Now again after a year it has gotten faulty and i’m being asked to pay 6000 for repairs. Why???

Is the product so weak that i have to get it repaired every year!!!

Upon saying i’m going to buy a new led by a better...

I am order the product wireless behind neck in ear headphone with bose wireless earbuds is not coming product
plz return to product plz fine out the product
reference id 23aug267
order id 7342086
tracking id [protected]
order date : 08/23/2019
invoice value rs 1749
plz spportst and return fine out the attachment
photos & videos i send check it
vijay...

I had purchased a sony lcd color tv klv 32bx300 (Serial no : 2452511) on 14 february 2011 from sony center 4a, elgin road, kolkata-700020 vide invoice number-7833 dt[protected]. I regret to inform you that the screen of the tv is completely defased with patches. Hence the picture quality is very bad. Tv is now in bad shape and cannot be used anymore. How can tv which is used only for 4-5 years have problems?
I strongly believe this...

I have buyed the sony tv 43x7500f product on 13/06/2019 from reliance digital (Order no [protected]) but it stopped working on 08/08/2019. The sony service center executive came and took the tv to service center on 12/08/2019 but no response after wards to rectify the product. If after spending so much amount to buy a good brand tv and getting no reply from service center about return date, its better to go with cheap models.

I...

Picture flickering issue occurred on 16 Aug while watching movie & accordingly I called customer care number ([protected]) & tried to trouble
shoot the issue as per guidance given by your executive. He told me to do software up gradation for said issue but after completion of same issue not
resolved so I raised complaint & complaint number is 55482006.

After lots of follow up & call to customer care number on...

I purchase sony ht-s500rf soundbar but in this product middle sound is so poor means speech sound is not powerful i am so sad after purchase this product. Please give me solution. I want company give me option for replacement this product. Please do some needful. After read my complaint company exactly know my problems and company, s expert please sent me latest option for new technology soundbar like this 5.1 home cinema....

I am in possession of sony led tv model no sony bravia model klvklv-43w772e and accordingly registered a complaint about servicing the same day.
The complaint was given dated 12th aug 2019. It was assured by the service centre that complaint shall, be attended in few days.

On 15th aug 2019 i called to service center for the status and they told me technician will attend the call by friday. Technician not visited that...

Dear Sir/Mam

I am an old customer of Sony Product but unfortunately, my present experience not good the way we are getting the treatment from your recognized Service Centre, Modern AKM Electronics pvt. ltd. Sec-34A, Chandigarh. I have paid the Amount in advance for New Remote but not sure whether i will be able to get it and when

Reg
Ravinder...

Wrong products
I received a wired sony headphones instead of a wireless sony behind neck ear headphone with bose wireless earbuds.
Item is missing and wrong item received.
Contacted ecommexpress, who said they are just third party supporting calls and shipment is done by pickrr technologies. I verified with tracing id and found the item was delivered by pickrr services...

I have purchased sony bravia kdl-43w800c 108cm (43) on jan 2016 which by spending 60, 210 rs by paying 12 months emi, which worked only for 2.5 years properly and screen started flickering, lines in the footer display issue.

When i called up sony service center for help technician came verified and said that panel needs to be changed which costs around 27k,

When customer is spending so much of his hard earned...

Hi team,
I have purchased a sony w80f android tv,
Now i am facing restarting issues since july 2019
A technician name srinivas had visited my place to check the tv but he could find the issue.
But the restarting issue was not resolved.
So a second technician named irfan from sri murti enterprises has visited to my place,,
He checked the tv, rectified the issue, which is being mentioned by him that...

I received my Sony TV 43X7002f in such a bad condition that it was very loosly packed had dust all on the inside even the tv had dust on it, packing material was dirty too, didn't receive any battery cells in the box and TV had scratches on the screen they were big and visible, it felt like they sent me a used TV. really unsatisfied with sony as even their customer care executive and supervisors dont feel like they want to help us, they talk...

Sony must telecast la liga live in india[protected] season if it wants to be the no. 1 sports channel broadcaster in india.

Star sports is continuing with its barclays premier league telecast live in india[protected] season

Sony must not lag behind otherwise most of sports enthusiastics like us will not go for sony sports packs

Sony must telecast la liga live india[protected] season immediately...

I have purchased 32” sony bravia led tv model no klv -32r 482b through ama electronics from karaikal on 2014. Last week i found in the tv there is a multiple small line are seeing during switching on the tv and that will be automatically cleared with in 5minuts. I have made a complained raised on 05/08/2019. Without seeing the tv your authorised service person told that tv display issue and the cost around rs12000/. After giving the pressure...

I had bought sony bravia model no kdl-43w800d in5 on 15th june 2017. Tv was not working, when i complained to the service centre, they told that the mother board is gone. The cost of the motherboard is rs 10000/-. My complaint no :[protected]. Having spent huge sum to buy the television. It is not even two years and they want us to bear the cost of the mother board.

Very unhappy with the response of the customer care and it...

One of the worst product is sony tv,
Sony tv supports/pairs only with proprietarybluetooth devices and not any devices.
Sony is living in dream world, due to name which is captured in past years its surviving.. All other branded tv's has unified bluetooth pairing compatabililty but whereas sony tv still lives in proprietary world.
Soon sony would diminish with this kind of ownership if they continue with this type of...

Yesterday i have tried for 1 yr subscription. I have paid the amount through net banking on sonyliv website. But subscription is not reflecting in my account. But money was debited from my account. No customer supports, no live chat. Just ridiculous. I have sent mail also to their customer support team with attached payment confirmation mail. Till now no reply. 24 hrs over. They are least bother about their customers. Very poor services....

I have paid a total of ₹29 to sony liv for one week on august 4 2019 through paytm... I have also received a confirmation mail through gmail which i've paid earlier i have also attatched a screenshot of the confirmation through gmail which is also bearing transaction id... But i t is again asking me to pay... I am unable to enjoy those services as it is valid for only one week...
Please consider it... As soon as possible......

To
Sony india conumers grievences cell
Sub : non working of sony home theatre

Dear sir
We have purchased sony home theatre along with sony t v of 46” on 18 february 2011 from your authorized dealer sony world, akota, baroda.
So far the performance of t v is excellent.
Since last three years or so the problem has started with home theatre.
It indicates push power error all the time.br...

I am in possession of sony led tv model no :- sony bravia klv-32r482b which fails to boot since 20 july 2019 and accordingly registered a complaint about servicing the same day. The complaint was given service id no:[protected] dated 20 july 2019. It was assured by the service centre that complaint shall, be attended on monday i. E 22 july 2019.
On 22 july 2019 at around 2: 00 pm, there was a call from one technician that he was at...