Sony India Complaints & Reviews

I have purchased an led tv from hussein enterprises santkabirnagar on 11june 2019. For installation dealers mentioned i get call from sony and they would come for demo and installation. Called up customer care many times and they mentioned person would visit to my place anytime. Followed up many times with customer care placed request, raised complaint but still i am wondering who will come and install it.. I was very shameful to say that...

Dear team,

Kindly update me the status of my following complain.

53515121 complain no

My problem is since 10th april 2019 and till date it is not resolved and engineer says that only tv replacement was solution or no other solution.

This is the brand of sony tv.
This is the image of a top leading company in tv market.

Let me know that any solution for my tv.br...

Dear team,

Kindly update me the status of my following complain.

53515121 complain no

My problem is since 10th April 2019 and till date it is not resolved and engineer says that only TV replacement was solution or no other solution .

This is the brand of Sony tv.
This is the image of a top leading company in tv market.

Let me know that any solution for my...

Dear Concern

With Due Respect for your information that I have given my LED model no KLV40R352F IN5 to your service center (TECH SHOP, RAJGARH ROAD GUWAHATI, ASAAM, INDIA, 781007) on dated 8TH June 2019 for Repair the screen and also deposited the full amount of Rs 15089/-
I have never envisage such kind of deprived service from Brand like SONY.
Request you to please look in to the matter and expect prompt reply...

Factorysales. Biz/ — fake sony 32000mah power bank with free bluetooth from factorysales. Biz/ 11 reviews banglore, india mallikarjun hagaragi on nov 6, 2018 submit a complaint i recieved "sony 32000mah power bank with free bluetooth", when i open both products were not packed properly inside, when i kept bluetooth for charging, after 4 mins it was showing blue light and i started using it, then bt battery indicator started showing low...

Sir, i brought a new 32 inch sony bravia tv (Klv 32r202f) on 29 jun 19 at pakur. Same day i called on the toll free no. To book for demo and free installation. So far no one has turned up for installation. I didn't even received a call from the near by service engineer till date. My address is air force station-singarsi; dist - pakur, jharkhand-816107. Many times i called on the toll free no. And even raised a new request with no.54812630...

Sir, I have Purchase in 27.06.2019 dated on Sony Tv 43inch from MGB Showroom in Tiruppur Branch. This branch manager is asked me 48 hours is installed.
But in not Installation in till date(1.07.2019). I call MGB Manager number. But No response and no respect. I am not satisfied in the customer service in this showroom.
Thank you.

Purchaser Name. A.Ponnusamy
Mobile No.[protected].
Modle No.KLV43W672G:Sony:LEDbr...

I have purchased a sony bravia oled kd55 a8f tv from croma store in bangalore on 24th june 2019. I got the delivery of the tv from croma in properly packed without any damage to the box on 25th june within 30 minutes of delivery the sony installation and demo technician person name murthy came home and installed. He ran the software update and said the tv will restart after the update. Once the update is completed he gave me demo and left....

Sony smart tv...
What smart tv... Funny
Is there option to use or install apps on bravia tv...
One apps that provide entertainment for smart tv is vewd opera tv...

But this app was no longer available... Very funny...
And it's sony smart tv.
So kindly update it and resolve this problem by starting vewd service or other apps in place of vewd that makes it really a smart tv....

I bought this 43 inches klv series tv for 65 thousand in october 2017. Today 28 june 2019, i m facing the same problem. Tv shut down automatically while it was on. Now when i m trying to start it, red light blinks for 6 times. I searched on internet bout the issue. I came to know the issue. Did i pay 65 thousand rupees just to watch tv for 20 months? I mean i just saw the brand and good picture quality at the dealership and bought it. Utterly...

Dear Sir,

I have given complain 3 months back my contact number is [protected] and [protected] and the service request ID is 53532648 the service provider named Sree Laxmi Services, Balasore[protected] near me called me and asked for advance Rs6000/- after seeing the problem( as it was an android TV, it was showing booting all the time we switch on the TV) and we have transfered the service provider's account its almost 3...

I purchased this tv before 2.5 years. But, suddenly in tv some linings are created on screen. After that i complained in sony care and when engineer come to my home at that time he told that screen panel is out. This problem is also happened in my some friends also. I would like to say that sony is known for its quality therefore they take higher prices than others brands. If, this types are problems is goming in very short time then they...

Bravia model:klv-32bx300 lcd tv suffered a display problem. Customer service on arrival they told spares unavailable and to purchase new, couldn't help me. Refused to stand behind their product. Apparently business is so good for sony they don't care about their customers anymore. I am facing lot of incompatibility issues unlike samsung. Don't buy sony anymore. Both samsung and lg are better choices. Needless to say i will never buy another...

We had purchased 55' led tv from sony authorized dealer & panels had become defective within 6 months. Sony service centre @ chennai is claiming to pay money for repair though it is in warranty assigning some reasons without having any 3rd party investigation.
Pl advise sony team to obliged to warranty clauses properly without looking to shy away....

Dear sir/mam,

My sony tv (Model/srn:kd55xa200e/8003161) is not displaying picture & lining is coming.

Tv was shown to local sony service centre but there are not accepting it failure and saying it damaged. But nothing like damage has taken place.

You are requested to review the case and provide me necessary guarrantee/warranti support.

Tv was purchase in oct 2017 with 1 year extended...

On 1/6/2019 i recived my service request id[protected] for reparing my lcd polarised film, which was damaged after 7 years of purchase. And yet i didnt get any assistance from the service centre and still facing isuues. I tried to contact the service centre but no actions are taken till today. So i request you to kindly take some actions regarding this isuues and let me know if im reciving any further assistance in future. If not kindly let...

Hi

Even so many brands are available in television market in india i trust, love only sony brand. Even though it's costly than others the quality, vintage, performance, service made me to go only for sony. Unfortunately iam totally disappointed by seeing respected sony brand new color tv just 7 months old got in to trouble and it's mother board got defected. I don't understand how it's happens in new purchased one. Your authorized...

We have bought Sony w80D series android TV during 2016 it has cost 60000 INR with warranty of 2 years. After the warranty period started problem not showing eventhough power supply is on. Raised complaint to service centre they visited and had a look and told us the repair charge would be 27000 INR which is almost 50 percentage of the total cost.. This is the first issue we have got after buying the TV and costing us half of it amount already....

I have puchased sony tv of model no 43w672g on 12.06.2019 from great eastern trading company, kolkata.But from the very first day tv is giving intermittent sound problem .Sound goes away intermittently, but video is o.K .Installation engineer was also noticed this.After that one more service engineer was came to rectify the fault, but they failed to rectify the fault .In this position i want to replace the set, as there is look up time in...

Sir/ma'am I have a problem in my Sony led and I register a complat on Sony toll free number they refer my complat local Sony customer care center I call again and again but they not answering in right way or any positive. Only one time they send a man he just check the led and say I will come tomorrow with my tools but after that no one come. I have all call recording i[censored] want I send you ....