Sony India Complaints & Reviews

Dear sir,
Before a few days one auto updation of the software appeared on my tv screen (I have videocon d2h connection). After two days in a fine afternoon while my tv was on, suddenly it was shut down. While switching on every time the sony symbol once comes on the screen then it is off and the red light is blinking for six times repeatedly.
I had lodged a complain through my dealer and one service engineer came yester evening...

I have bought this led tv on 2014 february in chennai, i am very much love with sony product. I have sony vaio laptop, sony home theater, sony mp3 player, i have another 32 inch tv. So when ever i am going buy any electronics first bran comes to my mind is sony. I have spend 1 lakes 10 thousand rupess for this 47 inch led and 3d tv. It is really working fine, suddenly we have noticed some display issue. I have reported this issue with service...

I am very sad and angry about the product that i have receive today

In the offer it was mentioned sony wireless behind neck ear headphone and bose ear buds
I have received some stupid headphones

If you'll have mentioned a particular the same to be given to the customer

Reference number : 27jul134
Order id: 7070513
Order date : 20.07.2019

I have mentioned...

I have lodged a complaint no 79266399 on 18th may 2019. Since then 3 technicians visited and each one promised to resolve the issue in 8-10 days. It is now 76 days and i don't even get a status update? Having paid 1.5 l for this tv two years ago with lots of promises from vijay sales and sony, i am extremely disappointed. Can someone look into this urgently.?...

Hi,

Since last 2 days my said led tv is not working. We have been trying the toll free number but since yesterday after dialing on [protected] as soon as we slect ivr number 3 the call ends with no response. Today we tried whole day again with no connection finally selected ivr 1 to find some help but again in vain. Spoke to tanveer floor senior executive how has committed a call back from concern team within 24 hrs on [protected].br...

When i purchased this smart tv kdl46w950a three yrs back, i was able to access lot many apps from sen. Surprisingly, recently sony india has removed all the apps except three of them. Upon calling customer care, i was suggested to use laptop to access those channels/apps and connect it with tv. Sony shamelessly forgot they sold a smart tv. Why would a customer pay hefty price (80k) for a smart tv, when he could have purchased a simple led...

Hello everyone,

I’m using sony w800d 43inch 3d tv from last 3years. Last year i faced a issues on the display exactly after 1year of my usage of tv my display had problem of red light blicking. And i raised a complaint again exactly after changing the display today without any damage or issues all of sudden while watching tv it turned off and started showing same red led light and not turning on. What is happening with this...

Repair job no: j91304656, dated : 12/07/19; complaint no: 54972766

My bravia tv's (Klv-40w672e) s. No[protected] led got faulty, it was not under warranty so i gave it for repair on 12 july 2019 at the sony authorised service centre in dehradun along with an advance payment for led panel replacement, it has almost been 2 weeks but there is no information about my tv's repair work. The helpline numbers do not work. N after spending...

Dear relationship manager

We purchase sony television (Model number kd-43x8500c) from vijay sales at vasai road. We purchased the television set on 30th april 2016 (Bill attached) and were given to understand that the set has a warranty period of one year from the date of purchase. We trust the brand and this is the third television set that we have purchased. As we are cautious about electronic equipment, we went for the scheme...

This product has been sold under tag smart tv..and recently they have removed app store from their software... So i am unable to get my favourite hotstar, jio tv and like apps on my tv and on complaining also sony has not provided these apps in any update...in todays world if tv dont have these apps can u call it as smart tv? Its just a ### box..and sony has treated consumer like fool for such a ### box for cost more than Rs. 60k ......

Sony model klv-32ex330, lcd tv sr no 3389618
Intermittent red flashing 6 times, no response to remote/local commands.
On hard reset (Power off / on) we get continuous red and response on remote and local commands but tv turns off very soon with flashing red as before.
Our location
Mukkuzhy house, kuttikol po, nh 66, taliparamba, kannur 670562
Phone[protected]R), [protected] (M)
Email: fernandez....

Sir,
My sony 42" flat tv, model number: klv-40ru82b, and serial number: 3294201 purchased on 5/9/2014 is out of working from 26.6..2019 onwards. The fact has intimated to sony authorised service under d. Number : 26/306-d1 parachalil building vengalloor p o thodupuzha. The technician sri anoop has came at house on 3.7.2019 and found that the mother board ic 9001 has burned. Then he taken the mother board for detailed checking. He...

As mentioned by all in the comments same issue is seen even in my sony bravia kdlex520 32inch tv bought in 2012 there are veritical lines appearing on the screen from 2016 and as per the service center info display needs to be changed and it costs around 22000. Now even the warranty is also expired, much disappointment with sony products, sony needs to look in to this matter as a particular model is having issue why can they check for quality...

I purchased a sony power bank and samsung bluetooth headset in 949 rupees.
I got fake products.
Power bank is not 32000 mah.
Its suddenly discharge.
Bluetooth headset is bad quantity.
Headset is not samsung.
You are cheat me.
I want my money 949 rupees.
I hate your products.
Please give my money.
I am waiting for my money.
I give your products.
.....

Chor Company, chor customer care, [protected]. No instalation even after 10 Days when I request for installation and demo. They had just Sms me service centre name and contact number. When I call that no they said if emergency you can install your self. We pay it. We install it. But who will guide us how to use it. Service centre number staf[censored]se bad words in call. A new customer even after purchasing new TV is of no use. Then how come old...

I had a 43 inch sony and the panel was damaged. Technician visited my home and suggested for a replacement offer. As the technician mentioned that is not possible to replace the panel (Sony hx75) i agreed for the replacement offer. I paid the difference amount of 55900 on june 25. It was told that it will take f10 working days for the new tv (Sony x8000g). It is now 14the day and i am not getting any updates from sony.

Having...

I have requested for my sony led installation in sony authorized service through +91 [protected]. Today i start calling them from 10 am and they were saying our man will reached to you today around 1 pm and then i took leave from my office. After 1 pm i called them and they were still saying our man will reached to you soon. After that i called them 4 to 5 time and all the time they told lie. At the end around 5:15 pm they told me our man...

I was procured led sony klv-40r352f sep-2018, from croma store. From 3july-2019 we are facing problem of display of tv. It has been four day but till now we have not got solution,.

Sony complaint no-bof040719fs00104 pending

I think the details mentioned here is sufficient to understand the issue

Please look into matter and do the needful...

Sir
I rk mishra would like to state that i have purchased sony bravia 32 led tv in late 2015 with a strong belief in the brand sony though the costing was on upper side compared to others at that time but it is really disheartening to say that my belief in your brand has got a severe setback. Engineer visited from your center stated that its display has gone unserviceable and cannot be repaired the only option suggested by him is...

On date19 feb -2019 i purchase sony mdr-xb50bs model in 5000 rupees.in left speaker produced noise sound but i ignore. After one-month later earphone cover i. E. Silicon cover wear and tear i use another month. After two-month later volume up and down button was broken as i attach image.

I am going to your authorise service centre and submit my ear pic. They tack 3 months to conclude and resolve my problem. On date 7.0.2019...