Sony India Complaints & Reviews

I purchased sony bravia 40 inches tv way back in 2014 but recently due to lightning strike my tv is not starting so complaint register - j91094437
But according to them they don't have spares of this model and they are offering replacement of tv with discount rate with is approximately same as market rate.

As a brand name we choose sony for reliable service but in my case i am not getting service and the scheme of replacement...

I have purchased Sony 4K TV in the year 2016, . Warranty is still June 2017. I have spent 83000 for this TV. This product is of no value for money and Sony is a brand but of no value. This TV I have purchased on EMI basis.

When I brought this issue to the Sony service engineer, he asked for replacement of panel, that costs 30070 rupees with GST.

When the companies are charging huge amount on a such products,...

The service engineer took away the warranty recipt without our notice and the full installation of the product was not done.
There was a problem regarding the universal remote of the television which was to be fixed but it was not done. And the engineer told us that he would come the next day for resolving the issue but he didn't came and neither responded to our calls.
He didn't explain us the entire features of the television...

I purchased Sony 3D LED KDL32HX750 on date 19.02.2013. This TV is showing the vertical lines and double images. When we complain of it to Sony customer care and after chargeable visit of service engineer they are asking a cost of 22000 for panel replacement. With a short span why should pay so much huge amount. This is really a shocking to us and the brand value of Sony is zero to us.
Sony should replace it on free of cost basis....

I am highly dissapointed by the non telecasting of copa america 2019 on ten sports which was scheduled to be on ten sports, one of the most anticipated football tournament and the last min backdrop by you channel
india's one of the most watched sports channel does this kind of a things does not fulfill the needs of your consumers
please do the required and needed to telecast the copa america 2019...

My kd 55x9000e is not switch on and approached Sony service centre on 24.05.2019 J90968425 and they said mother board problem. Therefore they ordered it on 26.05.2019. But we not yet received it and I paid Rs.8000 as advance. Today they said mother board is not available. My TV is one and half years old So kindly replace it with new one of the same kind.
Thanks...

I purchased the TV on 25th July 2014. Its suddenly stopped working. Audio and back lights are working but no audio. I called the customer care and registered the complaint on 5th May 2019. Service request ID is 53960005.

Engineer checked my TV and told me that the Main Board became faulty and it will cost around 42 thousand rupees. i got shocked, because, its an expensive TV and i believed its reliable one. But, Nothing is...

Mam/Sir,

Registered mobile number: [protected]

This is to inform you that i am using Sony Bravia LED.

From last 01 year i am facing problem auto on/off in LED.

I raise complaint regarding this, and the problem got resolved.

But after sometime again same problem occur, again i raised complaint and again problem got resolved..

But now again third time...

Sony TV/ I registered for Service on May 17 8 your company person Mr. Kannadasan visited and checked the TV on May 22nd. He told some board problem for not working of the TV. So the spare has to be ordered and will take 4 days time. Also he told I will receive a call from the company about the quotation. I paid Rs. 270 to him. After that I didn't receive any response from anyone. I called that person two times and no positive answer. Again...

We have purchased Sony TV model KLV-43W672G ON 8TH NIGHT but still now installation and demo has not done, I am not at ala satisfied by this kind of service, it's been 3 days, spending 47k and bringing TV to home to keep a side .I made a call to no [protected] given by salesboy where TV was purchased, he asked me to contact that person for installation I made call to that no she told that it will be installed by today, but it was not son u...

We purchase the above model sony TV on 05 Nov 18 in Sathya Agencies Pvt Ltd, Thiruvanmiyur. diplay glass was broken 20 days back. we contact customer care and informed they have attended - Executive contact number : [protected] & reference number : 54261441. executive informed us to replace the glass with amount of Rs.5700/- we asked warranty period also not completed. he said this is not covered in warranty. continously calling and asking...

Good Day Sir

We at Sarita Lok Darshan got Sony TV some 2 years back (KDL-48W600B )
@(G-615/616 wing) Sarita lok Darshan, Military Rd, Marol, Andheri East .It is commendable that we did not face any major problems with the TV on 28th of May 2019 the TV was not responding except the red light blinking for three times as so the complain was registered on 29th may 2019 at 1100hrs ( ID NO:[protected] .
Thereafter...

Our complaint no. Is 54322677 and 54364413
There is no response and this is very bad. Regarding our Sony Bravia, model number KD- 49X7500F, serial no. 8003671 and purchased on 18 the January 2019
Hi
We bought this LED TV model KD 49x7500f IN5 in month of Jan 2019. .within 4 months it has gone bad and technician is saying that LED panel has gone bad. He says they will repair it.

We are loyal customer...

I got call from M/S Shivani Sharma ([protected])on 08/06/19 morning for telephonic interview for Supervisor job. After conversation with her she asks you are selected and your 1st letter is ready but you have to pay the security deposit amount of 2500rupees, this amount will have to refund in your 1st month salery . I am pay the 2500 RS what she shared the Bank details, after payment I got the 1st letters and she called me and asked you got...

I purchased Sony soundbar (ht- ct 290) through Reliance Digital and it registered a request to Sony for its installation and demo. This service request was registered with ID 54426340 and SMS came to me on[protected] and it was assigned to Clarity Services, AJ-97; 9th Main Road, Annanagar, Chennai-600040. One service person named Kamalakannan (Mobile: [protected]) was given this task. When I contacted him he told me that he would be coming...

I hap a problem with my tv screen for which i registered a complaint do for repair with sony india. Technician came and just switched on the tv for a minute. Then directly he asked to replace picture tube which will cost 18000. Naturally, no one will pay for repairing a 32" tv. I denied and asked me to pay 230 as visiting charge. I told them i clearly mentioned the problem while registering the complaint and so this cost should have been...

Plz reach this out to every citizen of this country that sony app is looting our money. I have paid twice for 7 days trial pack to try and experience the sony liv shows but instead my money was deducted from my paytm account and no activation was there. I have all the required proofs of money being successfully transfered. Even if i file a case upon them they will lose my proofs are this solid. I paid 58 rupees which for them might be small...

Sir. I have purchased sony led model no.40r252f s[protected] vide bill no.1011 dated 18.01.2019 and installed after 2 and half month it has installed by company employee after 2-3 days this tv get fell down and brake from corner then i complaint to dealer navrang electronics he directed my complaint to sony area sales officer mr. Himanshu he replied that this type of complaint already face by company in this model because there is very narrow...

Sir i had bought sony bravia tv worth rs 42000.. But within 3 years its display was defective. Then i bought another tv of the model mentioned above in exchage of the former by your service centre fir rs17000 rupees. But now within 2 years its display also damaged as told by your engineers. Whatdo i do, sir?. I am extremly tensed and let down. Within a span of 5 years i have allready paid around rs59000. But both tvs are defective. The only...

Dear sir/madam
I had made a payment of rs 29 for seven days premium to sony liv app. It was meant to use sony liv for only seven days, but the unfortunate matter is that i got message that the premium is revised. I don't want to pay the same for further. The payment was taken by credit card.
Now you r requested to stop my premium payment of rs 29 for my convenience and comfort....