Sony India Complaints & Reviews

I took my sony tv to 'sony authorized service centre calicut' (Phone[protected] on 02/03/2019. Job no. J90412731. They said since the spare part is not readily available with them they have to get and they return the tv repaid within a maximum period of 10 days. They told me the total changes including all will be rs. 5, 350.00 and forced me to remit 3, 000.00 in advance which i did. (This is the first time for me some service centre force...

I am purchase sony bravia 40inches led purchaseing in sunday 10/3/2019 just four dates ago. I am telling your show room then thiruvalluvar branch i am purchase the thiruvalluvar branch i am tell your show room it's not respond very worst off service. My tv problem is display crack up and down in left side in sticker side telling the seller in mrs thandapani is not respond. Yesterday tell the seller i am call 6o clock sir not call the seller....

I had purchased a sony android tv (Model x8500f, 49") on 09 feb, 2019. A counterfeit product was delivered without quality check.

During the installation of the tv on 09-02-19, it was noticed that the hdmi2 port was not functioning. It displayed a message 'no signal'. Also it does not support my sony home theater system (Model e3100), apple tv and fire tv. The demo guy (Technician) informed me that the hdmi2 port would work...

I am using sony xperia xz1 mobile, my mobile give to service center in sony adyar for display and touch and panel almost of 11016 rs, but still not delivery my mobile every time in delivery one new problem create last time pressure sensor not working, i spent money for only water proof ip 68 but still not done in service center my job sheet no w[protected],...

I bought a l. E. D. Of sony (28inch) 2 year ago. It show some defected. After that i go to sony care for repairing. I pay
5600re for this defect he gave me 3 month guarantee. Under 1 month it show again some defect i go to sony care but it again told me to pay 8000re for that defect. Please solve my problem and take this matter carefully
Thanks a lot
My name - mukesh khandelwal
Email - [protected]@gmail.com...

Dear sir
We are running Sony service center in akola Maharashtra which is shree gajanan services...our payment is pending from Oct 2018...we ask asi of Nagpur branch abhijeet navghire and bsi pradip chopra they said management hold our payment and our agreement is still on march but they open new service center unofficially.we are unable to do company's rtgs cause our payment pending ..they clearly cheat us ...yesterday was our odit...

Hello sir maam
I purchased the above, in 2009 from casa madhav panjim. It was repaired in 2016 by self at mumbai. Since it's a sony product, i didn't want to throw it so i tried calling sony company in feb 19. The company willingly said it can be repaired so i told them to go ahead, it was repaired for rs. 3000/when i received the item it played for 10 minutes, i called up sony call center and send email, with lots of personal request....

My complaint registered under J90399884 is not attended. Very worst service. From 10 days i am unable to watch TV. Even ulternate arrangement not made. No proper responce from the service provider. in this city No Sony products are not prefered by the customers due to poor service.   Replace all...

Please take this in your consideration. This is about sony tv hd airing. The audio comes much later than the visuals. This spoils the mood for watching your channel. Please fix this problem on sony tv hd. This problem has persisted since a long time and no resolve has been done by you. Waiting for the fixation in anticipation since i have paid a significant amount to view this channel of yours....

This to bring to your firm attention that a damaged sony android tv (Model x8500f, 49") on 09 feb, 2019 was delivered without quality check.

During the installation of the tv on 09-02-19, it was noticed that the hdmi2 port was not functioning. It displayed a message 'no signal'. Also it does not support my sony home theater system (Model e3100), apple tv and fire tv. The demo guy (Technician) informed me that the hdmi2 port...

Dear sir or madam!
My name is shimon kanar, i live in ecuador but purchased my sony receiver model str-dh590 from amazon.com.
Whatever i have tried i did not succeed to get my subwoofer to sound. I have tried all the setups of speakers but for vain. I know that this sony model need amplified subwoofer speaker.
Is there anything that i can do or maybe turn to a professional help of sony service station.
Order no....

Sorry to say but I am really disappointed with your poor after sales service and communication. I have visited service centre with the issue of cracking sound in loudspeaker ref. workorder no. W[protected] dated 23 Nov 2018. Unfortunately the day after service centre handed over the handset I found the same issue with the loudspeaker and again I had to visit the service centre for the same issue. This is really very annoying to visit the...

I had subscribed for sony liv subscription of Rs 49 but even after unsubscribing the same I am continously being charged Rs 49. In December'19 I was charged Rs 99 as subcription charges. So basically I am being charged Rs 49 & also Rs 99 even though I dont have any Sonyliv subcription.

I had mailed Sony India customer care many times but still there is no solution on this.

Never subscribe to sonyliv...

The manager
Sony
—
Dear sir,

This is to bring to your attention that i had purchased a sony android tv (Model x8500f, 49") on 09 feb, 2019.

Its very disappointing to inform that i have received a product with factory damage. Recently it came to my attention that the hdmi2 port always displays pop up message 'no signal'.
Immediately i registered service request (Id[protected]. One...

We had purchased sony home theater model - ht-iv300/m bearing serial no. 3380387 on 28th october 2018 from croma, malad. After a few days of normal performance, the amplifier developed some issue, which influenced the bass to a considerable level. We then placed a complaint with sony consumer care on the 17th of december, 2018, after which their engineer came and insisted on replacing the woofer. They sent a new woofer, but the problem persisted,...

Helo team sony ap / jp / rest of sony*

Here locally sony in chennai is taken wrong directions, the subsequent chain of emails has enough proof for the same & we are waiting to know the next level of action with proper consent across sony as appropriately as possible & close the issue with some lessons learned & action points to fulfill the gaps as needed..

Let's make sure we are on the same page o[censored]nderstanding...

Hello,
Manogaran here i bought a 49inch tv in the month of oct 2017 and after 3 months my tv display was flickering and i contacted the service centre and they refused to replace the display as the tv is in warranty they are supposed to replace it but they didn't do that and after a long conversation they accepted for the replacement. After a week i have extended my warranty for another 2 years. So i have warranty till 2020. Now i'm...

All of a sudden my tv got a display issue there was no physical damage at all

We buy expensive products to use it for long and pay emi's even though we are unable to pay at once and have quality products

If your quality is not as we expect which will turn bad in couple of days don't call it a brand &sell it for such high prices

We call for support which is totally denied and top of which you...

I purchased on sony 4k oled tv 65 " on 8.10.2018
At bajaj electronics dwaraka nagar visakhapatnam
But problem start few days coming my tv shown
Optimise the display by running panel calibration tv will turn off automatically after 30 seconds to start calibration, and turn on again automatically after about 10 minutes.

K sanjeeva rao
D. No.49-53-9/5
Flat no.40 4th floor
Balayya sastri...

On 24/12/2017 we bought sony led tv klv40r352e from sathya agencies ramanthapuram - 623501tamilnadu for rs38700.
From 20th nov 2018 onwards in that tv the display not working. We complaint to the respective agency regarding this defect and they taken the compaint. Service request id is 51552322. One week after a service person came city electronics madurai and checked the tv and told to us there is some water particles inside the...