Sony India Complaints & Reviews

I got my television serviced by sai sony service centre. They claimed them as one of the authorized service centres. They gave a one year warranty for the motherboard led which they added into our tv during the servicing. My warranty period started from 3/3/2019 and today is 13/04/2019 and my tv has been switched off from the past 3 days as it isn't working anymore. I tried calling them messaging them and contacting them in every way possible,...

I received call from shivani sharma from sony limited company on 29 march. She said my resume is shortlisted online for the post store incharg. She said u will have to pay 2500 security amt. I paid. Next day again she said 4000 for a/c opening security amt then i paid. Similarly day to day she deposited by me 6000 for courier gst, 4000 for passport, 9000 for 7 days training. These all amount was refundable so i paid. But i didn't received...

Sony india is selling old/refurbished lcd panels to customers as new and charging for new lcd panels thus cheating customers. The lcd panels are repaired by one company r logic services based at bangalore. The lcd panels are sold in boxes which do not carry mrp, date of manufacture/import, address of manufacturer/importer, customer helpline number which is in violation of provisions of legal metrology act 2009 and rules 2011. Sony india managing...

I have paid for tv repairing, my tv was having a sound problem. The person came from sai sony service center for repairing, after repairing it's having the same issue continuously, but they are not responding. And the engineer put my call on divert and when i am calling the office they also disconnecting my call. Very cheap service and the engineers are also very poor. Sai service centre just eat my money...

Lcd is having a blur patch in the left corner which is increasing day by day. The lcd was bought on 28 feb 2011.
1. When contacted sony support online, request id 53356808 was assigned on 26 march 2019 to s. V. Enterprises in saharanpur.

2. After 1 week of follow-up the dealer said that sony company has replied that although this was a generic problem with this sony series (Bravia bx300 32) but now nothing can be done:br...

I have an sony led 7002f with screen mirroring feature but it not working with my oneplus 6t mobile phone and it has problem too with laptop connectivity. I have complained several times to the dealer and costumer care too but there are no action is be taken by them. Its a last warning by me otherwise i will gonna file a case to the consumer court....

I have a xperia x mobile.. After fees days of warranty, it downloaded update file was asking me to install.. As soon as i installed it, the cam stopped working. So took to service center at adyar. Paid 3.5k as service charge for fixing the fault.. After a month it pushed another update which i didn't install for a while. Few days later it restarts itself and when i took the mobile to service center they said, there is a problem with the mother...

Sir,
Due to your bad service you made me a worst loss about 10k
I am a freelance vfx artist and my sony xz1 is in service center about 6 day
But atlast they said that your device is not cover warranty!!!
Who give my money sir,
Your bad service made me a big loss
Now this time iam not recommended your service and product.
I came here and give my product to expert zone sony service center,...

Pathetic service. We were informed that mother board is not available and replace the tv with new one. But then again after my follow up we got a call we were told we got a new mother board but when we saw the mother board. It was repaired and it was bad and full of junk. It was old tjat too from another tv model... Pathetic service... By sony tv.
The service center of mumbai was not good.. The staff was very harsh and bad.
The...

I was in impression that Sony TV is best. Thus i purchased Sony LED TV Model KDL-55W800D in July 2017. Before 15 days picture on screen disappears. I contacted shop from where i purchased TV. He given me contact numbar of technician. Technician came & checked TV. After 7 days he told he left job of sony. Then I registered complaint on toll free no [protected] on 27th March. As on that no technician visited site.Since 15 days my TV set is...

I have purchased a Sony led 48 inches TV on 23rd August 2016 and about 15 days ago from now it just stopped working. It was working and some time the screen just became black, sounds were coming but the picture was not available.I called Mr.Rana the Sony technician he saw the TV and said the mother board is defective today he arranged a motherboard form dhanbad service centre and then he fitted the motherboard but the picture did not come...

Lodge a complaint regarding above mentioned subject on 13th march2019 with sony toll free number. And then repeated follow-uevery day with customer care.. But till today not attended and resolved my problem. After calling service centre only get a response that we will look into the matter. But no technician visited my home and detected the problem. Disappointed with cool response....

Hi,
I'm naved khan, i'm from udaipur rajasthan, i bought sony tv "klv-32w672f" on "7 july 2018" from sony showroom, it's been 8 month & everything working fine at the time but suddenly one day my tv got fallen down from the floor & it got damaged then i went to the genius sony authorized service center, service technicans says everything is working fine only ur pannel & pannel border got damaged & we r going to replace ur pannel in...

We have subscribed to the premium version of sony liv app but since last two weeks the set hd channel live is not working properly on the app. Other live channels are not causing any problem but the problem still persists with the set hd channel. The live streaming stops and keeps on buffering every single minute. When the video resumes from buffering, it starts from where it stopped and hence, there is no live streaming possible with this....

Hello,

I have been experiencing an on going issue since the time i have signed up for the premium membership.

There is a connectivity issues while watching live tv channels and says "something is wrong. We're working on it. Please try again in sometime."

Even after the update, the premium version on the app on my samsung smart tv is showing as locked, my premium membership is not showing and the...

Request for initial installation and demo of home theater was placed on 16 mar 19. Customer care rep assured completion of the same by 16 mar 19. Task was assigned to m/s ss technologies visakhapatnam and the dealer also committed installation and demo on 16 mar 19 or by 17 mar 19. However, dealer had switched off the phone and is not responding. Subsequently called customer care rep on 17 mar 19. But they even refrained from lodging a complaint...

Hi sir/madam,

I called to sony service center for repairing our tv (Bravia sony tv) and they came to our home to repair but they told we will take some spare parts (Two boards in the tv) and will get back with corrected parts and fix it after repaired the parts. They took away the parts even after six months also there is no response from sony service center. Even i called them 100 times there is no response but i have asked...

I have bought bravia 2 panels in december 2015 keeping high faith in brand but one of that 43" panel started giving problem from early days of purchase, i had took their 2 year extended warranty also which has expired in december 2018 and on 27th feb 2019 my tv panel (3 year & 2 month) got faulty and sony is not considering it for free replacement and asking 24.5k for replacement, i am requestibg them since first day to approve free replacement...

The technician charged me rs.600 for installtion of my new tv (While purchasing it from bajaj electronics i was told that it will be installed for free)... And nowhe also installed it slant and now he is not ready to come
+[protected]
This is the number of the technician
I called sony customer care several times but it is least bothered and not ready to take any action...

We have purchased sony bravia model no kdl-42w900b on 17th december, 2014.

Due to unknown reason our display panel got damaged.

We contacted to sony customer care from where, engineer from s. B. Electronics (Authorised dealer) visited our place, and confirm about damaged of display panel. He gave us estimated expense for replacement of display panel and on basis of which we placed our order with sb electronics...