Sony India Complaints & Reviews

I bought a TV in 2018 for more than a lakh and now the TV is not working and have been told multiple times multiple issues and then finally was told panel issue and they don't have replacement panel available for the same. So they offered me another TV for discounted price of 70k in exchange of my TV. But exchange offered TV is available elsewhere at almost the same price. I have tried to reach Sony in so many possible ways but they don't...

I Accidentally Purchased A Game On My Ps5 Which I Already Used To Own Called Gta V So Now I Have 2 Same Games And I Want A Refund For One...

Hello Sony TV Company,

I am writing to you to express my dissatisfaction with the way my brightness issue has been handled. I bought a new TV from your company a few months ago and since then, I have been facing problems with the brightness of the screen. I have made multiple complaints and requested for resolution numerous times but the problem still persists.

It is extremely frustrating to have spent so much...

10 minutes once TV automatically restart problem...

Dear sir,
I purchase Sony Bravia LED TV from vitthaldas devchand Shop at Wani dist: Yavatmal( M.S). On 17/10/22. I found one corner is too loose so after touch it make sound.
So please take necessary action at my matter.
Pls send well qualified and experienced engineer to resolve my problem.

Thanks
Santosh Yadav
[protected]...

Our tv stopped working last week. I called Jaypee electronics authorised dealer Vaishali. they told us that they would file a complain to sony and get our tv repaired and today they sent there electrician with the part which was damaged and told us that the part was issued from sony. The box in which the part came in was opened and the serial number on the part was different from the serial number on the box. They said that the box was opened...

I've purchased last 04.11.2021 the product of Sony wireless headphone (waterproof) model:
WI-SP510 serial no:[protected] year warranty).
But, that product buttons rubber are bloated and buttons peeling after 8 months. So I'm contacted to Sony Authorised Service Centre (CITY ELECTRONICS PVT.LTD, Dindigul, Tamilnadu).
But they are say's, warranty not affect for this kind of problems and warranty affects inside parts and...

I paid 1.55 lac & purchased SONY OLED TV from Reliance Electronic Shop, Rajarajeshwari nagar, Bengaluru. Same day i noticed there is a defect in the screen and reported to Reliance & Sony Call Centre. Afterwards sent Technician twice to home but decision is still pending. I have lost my time for all these communications, it is creating mental agony & disturbing my peace. I strongly demand replacement of the unit with defect free or refund...

I bought an OLED TV 2 years ago, within a year it had defective pixels, due to covid-19 i couldnt get any help, i tried reaching them in everyway, now it has gotten worse, because TV is out of warranty i am being charged even though they said there will be additional warranty on panel....

Hello Sony India this is my complaint No. 71943578 my tv panel is broken by mistake after complaining your engineer visited on Monday and informed that we have to replace it by new tv panel by giving 27k,

He took the visiting charges and left saying he will rrevert by evening and Confirm if the panel is available to change if the panel is not in production or stock he will send us an offer for a new tv

Since...

Your defective set KD-49X7002E IN5 will be collected by Sony India for an environment friendly disposal, as a part of this exchange offer. The new product comes with 1-year standard warranty on complete product which is also extendable to two more years by paying additional amount. We would also like to inform you that the exchange offer given to you is a service solution. Special promotional offers are not included in this exchange offer....

Request id: 71606796 and 71814015
I am Purchase TV on 02/09/2022, the next of the TV installation every day I am facing an issue with TV.
Issue 1.TV will automatically restart (in a day 5-6 times).
2. Sometimes i am not getting sound(after switch off and on the TV then only i will get sound).
1st time i raise comlpaint, they(Sony service center) said the issue with setup box and they closed ticket but this issue...

Issue with mic. And buttons of sony wi c310...

Dear Sir,

We purchased the best TV in the market SONY BRAVIA 55 INCH. we were absolutely delighted it worked very well. Cost was huge around 75, 000 INR.

After two years of running there has come dark patches at bottom. service engineer will have to change the display unit for 30, 000 INR. We are devasted we cannot afford as we bought before on loan and we wanted to run our lifetime as we bought SONY. We never...

Hi Sony Team,

It was a pathetic experience after repairing my Tv display pannel by paying more than 25K however from the 1st day itself display was dull and low sharpness, brightness etc. Same was intimated to service engineer after the repair itself, but they didnt accept.
Next raised a complain again by calling sony customer care service engineer visited after repeated followup, he updated the software and told nothing...

Complain against SONY INDIA and their Authorised Sevice center( N.R.I Electronics, 94, GT Road, Choudhary More, Ghazibad (U.P) -201001
Sevice center -CONTACT NO[protected] & 4296677) & whatsup recieved through mobile number- [protected]

Customer contact number-[protected]

Issue TV taken for repair vide Service request ID 70400754 ON 28.06.2022 is still not repaired and not returned after lapse of three...

Sir/Madam

I, Rohit Gujral, purchased 55 in Sony Bravia Smart TV model no. KD- 55X7002G sr no. 8023423 on 04-07-20. I updated the Sony app recently and started facing black line issue on my screen. The width of the line is increasing with each passing day. The service person said that the screen is damaged and told me a Rs.30, 000 expenditure.

My complaint is that, if, within two years of purchase a branded TV...

Please play the serials in a timely manner. You are giving time for the crime Petrol starting at 11:00 pm. Please start on time after 11:15 pm otherwise I will be forced to leave this channel. Thank you....

It have been more than 8 hours but the installation is not yet done I m very upset with the installation...

Request ID 71236519

Problem - In my TV remote, 1 button (OK/Select) was not working so I raised the complain

Solution - Shubham Nivekar, as he gave his name, visited us when I was not at home. He took sanitizer and cleaned it. Now not a single button is working. I get multiple calls to buy new remote. This looks like a SCHEME by the SONY service center.

Warranty - I got 3 versions from SONYbr...