Show menu
Ask a Question FAQ Sign in
Sony India
Sony India Pvt Ltd
Customer satisfaction rating: 36%
Submit a Complaint
6045
COMPLAINTS

Sony India Customer Care

Sony India Pvt Ltd

TwitterFacebookLinkedInYoutube
Address
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India - 600034
Landmarks:Near Featherlight Showroom & Oxford Book Store

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
420
down
229

Phone:
Phone:
up
294
down
154

Customer satisfaction rating
36%
Complaints
6045
Pending
0
Resolved
2151
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Sony India related photos (1830)

Sony India Complaints & Reviews

Sort by:

 Prerna Bubna on Aug 29, 2020
Dear sir

This is to inform you that I am thoroughly being harassed by the Sony tv service. My Sony LCD tv was not working and I had submitted a request in neosa service centre. They had picked up my television on 07.08.2020. The Tv has no picture and they said it would be repaired in 10-12 days and along with I had paid an advance of Rs 3000. After repeated calls they promised to deliver since 19th but still it wasn’t delivered. Today on 29th after 2 calls they specified that I need to pay the balance amount that is Rs 3000 and then only the deliver will be possible. After paying the full amount they still did not deliver and is not picking up my calls.
This consumer harassment will not be allowed. I want action to be taken against my mental torture. I cannot keep calling for my own television.

Complaint Status


[Aug 29, 2020] Sony India customer support has been notified about the posted complaint.
Complaint comments  Add a comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code

    Sony India — Pathetic Service -OLED

     Legend Gamers on Aug 27, 2020
    I have Purchased KD-SSA8F OLED from Anil Radio House Nehru Nagar in 09.07.2019 . In my TV Internet is not connecting with...

     RajeevK60444632 on Aug 27, 2020
    Sony 2 tb external hard disk drive
    Model no. Hd-b2
    Colour blue
    Ordered and approved tuesday, 7th august 2018 by the flipkart
    Delivered saturday, 11th august 2018
    Order id - od[protected]
    This product is not work, so please replace or refund my money.


    sony 2tb wired external hard disk drive no works.
    sony 2tb wired external hard disk drive no works.

    Complaint Status


    [Aug 28, 2020] Sony India customer support has been notified about the posted complaint.
    Updated by RajeevK60444632 Aug 27, 2020
    Sony 2 TB External Hard Disk Drive
    Mobile No HD-B2
    Colour Blue
    This product is not work, so replace or, refund my money .

    Updated by RajeevK60444632 Aug 27, 2020
    Sony 2 TB External Hard Disk Drive
    Model No HD-B2
    Colour Blue
    This product is not work so I should replace or, refund my money .
    Complaint comments  Add a comment

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code

      Sony India — Tv

       bhojravi on Aug 25, 2020
      Hi sir i bought sony led tv before 5 years. I bought rupees 39000 rs and 4500 to 2 year warranty extend. My hope sony company...

      Sony India — Complaint regarding delay in TV repair

       Preeti Ahluwalia on Aug 25, 2020
      I had made a complaint with regards to my Sony Bravia HD LCD Tv KlV 32R422B IN5 on 13/8/2020 as it suddenly stopped working,...

      Sony India — TV display comes on then switches off automatically.

       Guddie on Aug 25, 2020
      I have a Sony Bravia TV 55' Model No KDL 55W950B.
      Serial No 3250614 Purchased in Pune from ezone in 2014 for more then...

      Sony India — Sony 32 inch KLV32R482B display problem

       Narendra Babu Grandhi on Aug 24, 2020
      I bought sony 32 inch full hd tv for Rs 36, 000 going by its brand 5 years back.
      Now I am facing display problem and...

       tanisha neema on Aug 23, 2020
      When the tv is turned on it shows only few colorful lines over it. I think there is some display issues. The clicks of the remote can be heard but nothing comes on the display. Additional issue when we change the channel the background of the previous channels remains there only.


      KDL Tv display error

      Complaint Status


      [Aug 23, 2020] Sony India customer support has been notified about the posted complaint.
      Complaint comments  Add a comment

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code

        Sony India — Data theft and immoral behaviour

         Sr Rae on Aug 22, 2020
        My browsing data in youtube has been hacked and tracked and stolen by lowly people employed in your lowly organization, such...

         mitulsoni007 on Aug 21, 2020
        Dear sir/ma'am,

        I went to repair my home theatre soundbar speaker at kunj society, vadodara. After checking we found one speaker having crackling sound when loud. They told me we will call after checking. Then i got call in afternoon that your 3 speakers have to replace. They give me 5064 rs estimate. I told her that out of 3 speakers my 2 speakers were alright. What is the reason for that? She told me that I will call back to you when technical will come. Then i go to take back the speakers. At that time i found 2 speakers not working. And they are arguing that 3rd speaker also stop working. I have questions about sony company and technicians. Quality of sony speakers are poor or technicians doesn't having knowledge to repair it. Why i should bear charges for improper skills of your technicians. I will pay for only one speaker. Kindly do the needful.

        Job no. J00998032
        Date. 10.08.2020
        Service center- kunj society, alkapuri, vadodara.

        Regards,

        Mitul soni.

        [protected]

        Complaint Status


        [Aug 21, 2020] Sony India customer support has been notified about the posted complaint.
        Updated by mitulsoni007 Aug 25, 2020
        It has been 15 days, there is no response from sony india customer care.. on 11th aug i had registered complaint through sony customer care.
        Complaint comments  Add a comment

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code

          Sony India — Installation delayed by more than 6 days [Resolved]

           Tarunreddy0604 on Aug 21, 2020
          We have purchased Sony X75H 55 inches brand new TV from bajaj electronics paradise circle on 15th August 2020. We have been...

          Sony India — Panel damage

           Apex1985 on Aug 21, 2020
          We bought a  sony led (Klv-40r252g) in the month of feb 2020, on 17th august like normally we switched on out tv and found...

           Ashika Kundnani on Aug 20, 2020
          Youtube is not working its been buffering and there is a single green laser light seeming on our TV...connection problem is occuring

          Complaint Status


          [Aug 20, 2020] Sony India customer support has been notified about the posted complaint.
          Complaint comments  Add a comment

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code

            Sony India — KDL-55W800D IN5 display issue

             Rahils on Aug 20, 2020
            On 30 Sep2016 i have purchased KDL-55W800D IN5 and DAV-DZ350/CE12.Which cost me around 1, 29, 0000.00
            AT 13 March2019,...

             Aruna Prakasarao on Aug 19, 2020
            We have registered a complain regarding our TV not functioning ie Audio is comming and no Video,
            vide reference Job Reservation No[protected].
            Based on that we have paid for the replacement of the panel and the company has repalced the panel and rectified, but the problem started again and still the very same problem
            ie the red starting button is blinking 5times and stops and again starts blinking in phased manner. when we approached the local Sony authorised service Centre at Adyar they asked us to complain through toll free number.
            Please do the needful as the panel we have replace is under warranty.

            Complaint Status


            [Aug 19, 2020] Sony India customer support has been notified about the posted complaint.
            Complaint comments  Add a comment

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code

              [Resolved]

               sandychd on Aug 18, 2020
              I have paid for SonyLIV subscription but it’s still showing package is expired on the app page fro premium shows


              Paid for subscription but its not working
              Complaint marked as Resolved Aug 20, 2020
              I got the refund from amazon

              Complaint Status


              [Aug 18, 2020] Sony India customer support has been notified about the posted complaint.
              Hey, this is certainly not the experience we wanted you to have. In order to investigate this further we request you to please share your registered email ID/phone number and please send us an email on [protected]@setindia.com and we will get back to you at the earliest.
              Complaint comments  Add a comment

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code

                Sony India — Headphone/complaining about sony service centre

                 Soumendu Roy on Aug 17, 2020
                I am given a headphone model number MDR-X1B450AP to the service center in the date of 24. 06.2020 that headphone is not audible...

                Sony India — tv volume fixed

                 Varun katragadda on Aug 16, 2020
                My sony bravia tv volume is fixed to maximum 100 and i’m not able to adjust it, its asking me to long press the volume button...

                Sony India — about installation & tv stand not been given yet

                 samuel 2828 on Aug 15, 2020
                Hi sir,
                We have purchase a brand new sony 32r202f (Hd) led tv on 23, sept, 2018. Sales person mr. Kasheef fazullah....

                 Hamza alam on Aug 15, 2020
                The service is not provided to us for wall mount the smart tv. I am very disappointed with the service. I will not buy any product of your company in the future if my problem is not resolved. The shopkeeper told me that the wall mount of the samrt tv (Sony bravia w67f) will be done within 2 days of the purchase. I purchased the tv on 12th august 2020 and now its 15th august 2020 the technician is not responding our calls. Pathetic service.

                Complaint Status


                [Aug 15, 2020] Sony India customer support has been notified about the posted complaint.
                Complaint comments  Add a comment

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code

                  Featured Complaints