Sony India Complaints & Reviews

Unfortunately we are receiving very little information regarding the replacement or service of the television.

while you have acknowledged this is a product failure and we have now reason to believe we are offered a new model as number o[censored]nits of this model
have undergone a similar product failure.
this is completely in contrast with what the company SONY stands for and even though the television is out of...

I have done payment but it is showing that i hvnt successfully paid and company will give refund soon.so till when I will receive my refund?

I have requested to cancel the subscription at the end of the period
and not to extend it further. However, you have auto debited My Card
and extended the subscription. I have not used it so far. Please arrange to refund
Paul Abraham

*complaint regarding #SONY MAX*----Everyday same movies come, wether series of bahubali or the series of KGF, why you show same movies again and again this is why Sony Max trp has fallen down . Whenever we go to Sony Max bahubali or KGF comes . Please bring other movies also. So disgusting, not expected from Sony. Seriously . Please remove bahubali and KGF from the channel . Wee want to see other movies also . Show other movies also, if you will not then I will not purchase the channel . Bad, worst, disgusting, super flop .

I am writing to express my deep dissatisfaction and concern regarding the three Sony TVs, model KLV43W773E, that I purchased from your company on 16/6/2018. It is extremely disheartening to note that, after a mere five years o[censored]sage, all three televisions have experienced the same critical issue. The Sony logo continuously blinks, and the TVs refuse to turn on, eventually resulting in a red light blinking six times.

While...

Please fix the timing of naruto at 9 pm again

Hallo Haripriya,
As we sent our second mail on 1st June 2023, regarding the delivery of the Tv on 27.05.2023 and we paid a service fee of Rs. 2, 571- and the same time we returned the TV to the Service Center and we explained the problems in the TV.
On 7th June 2023 again, I sent a mail to know the current Status of my TV.
We received your response mail on 10th June 2023
As per the response mail consist a statement...

I have canceled my subscription on the last day of expiry. But by the time the auto-debit of the subscription for the next six months has already taken place through my Citibank card. Please arrange to refund this amount of Rs699 as the cancellation of the subscription has already been confirmed by you

Mobile No [protected]

Referring to my request ID[protected] my TV was taken for repair since 1 week. I am trying to reach to the service engineer Mr. Ramkumar ([protected]) - but he has been avoiding my calls and absconding. He only sends SMS that he will call back - but he would never return my calls. I am struggling since last 2 days to reach to him to know status of my TV delivery which he promised today.

Is he really your service engineer, because he is spoiling reputation of Sony with his unprofessional approach. Can someone from Sony India responsibly revert on status of my TV and if I can get the TV delivered atleast tomorrow. This is urgent.

I purchased Sony Bravia KD 55X80J on 31 march 2022 and facing no power within 13 months. I raised complain ( interaction I'd[protected] and technician checked the tv, they are telling that power supply circuit board needs to be replaced and aftet that they will check if their is any other problems in motherboard etc. Cost of both circuit boards will be 20K approx.
I'm so much disappointed with Sony that they are manufacturing tv with low quality. if products are facing problems in a year what the use of investing in this costly brand.

Sony Bravia TV : i purchased 2 Sony TV with high price and both of the tv same issue the Display Issue.. Looks like Sony is not providing the good quality TV instead they are making the TV with less quality display also when i called customer care they always charge near the purchased TV.. they make us wait for more days also i told i want to escalate the issue to the next level they just asked my email said they will send an email right away but it's been 4 days still no email from them also they didn't even bother customers at all it's pathetic service and pathetic quality of sony tv

SONY PS4 SLIM Model CUH-1216B; Sr. No.[protected]
This gaming console had major manufactring/malfunctioning defect. SONY started replacing all defective/malfunctioning consoles with a condition that the original invoive was required ro be presented to the service centre.
The warranty of my consoles was expired and I did not preserve the original as I never expected that such problem will arise with Sony product.br...

SONY Electronics had manufactured the PS4 Slim 1TB Gaming consoles which had major manufacturing defect world wide due to which the HDMI Port was not working. This product had international warrantee. SONY started REPLACING these consoles with new consoles on production of Original proof of Purchase. As the warranty was expired and the original was not available I approached SONY Customer Service Centre in Trivandrum who refused to REPLACE the console and advised that the same CAN NOT be replaced or repaired.
SONY India advised me to purchase new product.
Under these circumstances I have incurred a loss of Rs 36, 000

Please bring back the Naruto anime we'll like to see the repeat telecast of Naruto anime s1 S2 S3 till fifteenth August

On 19th October 2022 I bought SONY 7M4 from SRI SRI Murthy Digitals, Durgaiah street, Vijayawada, ANdhra Pradesh. Ph. No.[protected], mobile:[protected] for Rs. 1, 98, 000.

Basically i am a hobbyist. After so long, a few days age I thought of making lectures using OBS Studio. When I researched about OBS using Sony A7M4, I came to know that it is very easy to connect my camera to the PC using the USB-C cable sold along with...

Our Rs.999.00 per year SONYLIV program shall end on 23.04.2023. With extreme surprise we have received an SMS from you on 21.04.2023 that the program shall be auto renewed and the payment of Rs.999.00 shall be auto debited from our Debit Card. This type o[censored]nfair trade practice still continue! Can we force you to pay against your consent! So, you are requested to refrain from this type of activities and discontinue our membership forthwith with intimation to us. Thanks.
Ashoke Kumar Chanda[protected] & Gouri Chanda

I had bought a headphone from flipkart in feb 2023, it jas stopped working in 2 months.

I wish to file a complaint against sony for selling low quality products.

Complaint no : 74444170
With ref to complaint no, i want to bring this notice in the social media, Sony Bravia spoiling his brand image because sony company dont want replace his remote even if product covered under warranty period .
Even if all keys in Remote are working except 2 /3 keys, Company told it is due to physical damage of product.

Dear sir

Sony complain Request number is 74432330. I have written a complaint twice on the help line, Sony's engineer came to my house and checked the TV, then I have to tell him which tcon board is the problem.tcon board price is 8000 around As it is not the board parts, customer care told me that you have to replace it with the panel of the TV, the cost of which is 22000 around which is the monopoly of the company.The company has cheated I bought this tiv in 2016 for Rs.65000 My TV is off since 5 months, Sony company is not ready to repair It There is no problem in the panel in my TV, Sony company is not taking my attention supplementary complaint .sony mail id is sonyindia.[protected]@sony.com

Sincerely

Divyesh patel
[protected]@yahoo.com
[protected]

Hello.
I have been facing some issues with my SONY LIV subscription.
I purchased a pack on VI app which included 1 year of SONY LIV premium on 27th Feb 2023. The pack was 698 rupees . The subscription only worked for one month till 27th March 2023 and now I am getting ads and telling me to upgrade. The receipt number is ONR23*************8 . I also have lodged through Whatsapp but no one responded . I don't know what's wrong with your customer support. Now I also complained through the app but didn't give me any option to choose an image as a receipt.

Please resolve this matter ASAP or refund my money back.