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Sony India
Sony India Pvt Ltd
Customer satisfaction rating: 29%
7581
COMPLAINTS
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Sony India Customer Care

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Address
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India - 600034
Landmarks:Near Featherlight Showroom & Oxford Book Store

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
442
down
233

Phone:
Phone:
up
306
down
158

Customer satisfaction rating
29%
Complaints
7581
Pending
0
Resolved
2173
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So far so good - The company responded to our notifications and is working on resolving complaints.

Sony India related photos (2128)

Sony India Complaints & Reviews

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Our tv model is 32 inches, 32 Ex some model, TV switch on for 6 second and switch off, I have registered the complaint, they alloted some service centre, they came and took service charge and told we won't get spares from the company, four months complete d still no response, we took for the brand, shame poor services, if I won't get solutions next let me put all the details regarding complaint and how you have followed

Complaint Status


[Nov 09, 2020] Sony India customer support has been notified about the posted complaint.

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    I bought Sony LED 551NCH KD-55ABF, HSN/SAC:85287219 along with Sony HT-S700RF Audio system and just crossed 0ne year, I do not have any extended warranty scheme as well. Last week there was a horizontal blue and red lines started coming during switch on and during working. It was communicated and service engineer visited and done software reboot. But the problem still persists. It was communicated as well.

    Complaint Status


    [Nov 08, 2020] Sony India customer support has been notified about the posted complaint.

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      K
      Nov 7, 2020
      We have subscribed sonyliv on 27 oct.2020. but amount deducted without my permission Rs.699/-four day after one SMS received...
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      N
      Nov 6, 2020
      Hi,
      I was very happy to purchase the Sony MHC-V71D system, however to my disappointment the system stopped working...
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      Hi,

      Our Sony TV was not working since October 24 th 2020. A repair man from Expert zone (a sony authorized service center) came on oct 27 and said that the LED has to be replaced and charged my parents INR 2000 claiming to bring new parts for the TV
      So far no repair works was done
      We tried to call the service center itself and they said that he coil is to be replaced
      We are very disappointed with this service

      Complaint Status


      [Nov 04, 2020] Sony India customer support has been notified about the posted complaint.

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        A
        Nov 2, 2020
        My complain number is 63637124 i have registered this complain on 23rd October for my sony party speaker model number: MHC V 72D it was working fine just want a nut bolt to fix it Mr Gurcharan Singh from Naraina service center visited he was rude and without doing any thing asked me to pay 6000 when we asked him the reason he said if you want this to get repair do let me know else i am leaving and then he left and i dont know what he did because once he left i turned on my speaker there was no power and i called him atleast 20 times but he never responded then i called service center Sony Authorized Service Center Star Electronics from where he came they said they will get back to me but no response received and then i called sony on their no to complain and they said they will escalate this which is still pending because of that technician my speaker is not even turning on now.

        Complaint Status


        [Nov 02, 2020] Sony India customer support has been notified about the posted complaint.

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          G
          Nov 1, 2020
          I purchased sony bravia tv last Saturday but no one come for installation even after repeated calls from me. Even customer...
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          A
          Nov 1, 2020
          I buying sony tv Model No- kdl 6603w 43 cm on 21/10/2020 online purchased through Amazon.

          Complaint Status


          [Nov 01, 2020] Sony India customer support has been notified about the posted complaint.

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            P
            Nov 1, 2020
            Powai, Maharashtra
            We have taken the premium on 24 August 2020 (6 month pack) to which it'll expire on 20 Feb 2021 but we're unable to watch live channels. What is the issue
            Live channels are not playing

            Complaint Status


            [Nov 01, 2020] Sony India customer support has been notified about the posted complaint.

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              P
              Oct 31, 2020
              Hi, I am nikhil kargutkar
              I am purchased new earphone @15.07.2020 since I used the sony earphone for a few days but...
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              டிவி படம் தெரியவில்லை

              Complaint Status


              [Oct 31, 2020] Sony India customer support has been notified about the posted complaint.

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                M
                Oct 30, 2020
                TV is not showing power supply and not getting on. I would like to request for checking & repairing the same as soon as possible.
                Pl contact and confirm for repair.

                ThankYou

                Mangat Gandhi
                [protected]

                Complaint Status


                [Oct 30, 2020] Sony India customer support has been notified about the posted complaint.

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                  M
                  Oct 31, 2020
                  Oct 30, 2020
                  Hello sir,
                  I am call and raise complaint to sony tv customer care they took complaint (Dear Customer Your Service...
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                  D
                  Oct 30, 2020
                  mumbai, Maharashtra
                  I had Purchased Sony OLED TV KD -65A8G SERIAL NUMBER 8002294 on March 01, 2020 from Snehanjali Electronics And Trading PVT...
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                  G
                  Oct 29, 2020
                  We have purchased a Sony BRAVIA LED in the year of 2017. We have faced several problems during its warranty period and even...
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                  J
                  Oct 29, 2020
                  Sony TV KD-49X8200E TV I purchased in sep 2018 reported Display issue in Sep 2020, just in 2 years. I choose Sony Product...
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                  R
                  Oct 28, 2020
                  I have purchased one SONY OLED TV 55A9G on 07/10/2020 from Reliance Retail Limited, Reliance Digital, Silchar. With this purchase...
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                  N
                  Nov 1, 2020
                  Oct 27, 2020
                  Hello
                  I bought sony 8000h 55inch in 81000₹
                  On 10th October but on 23th october ive noticed black spots on...
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                  K
                  Nov 4, 2020
                  Oct 24, 2020
                  I have purchased a Sony bravia 49 inch led tv in 2017. Few days back (on 19.10.2020) suddenly my Tv display got half blurredbr...
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                  P
                  Oct 22, 2020
                  Sir/Mam
                  I had recently purchased a Sony LEd TV model no, KD-43*8000H from the Dealer MEHTAB MOTORS AND TRADING COMPANY...
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