Sony India Complaints & Reviews

I am writing to express my deep dissatisfaction and concern regarding the three Sony TVs, model KLV43W773E, that I purchased from your company on 16/6/2018. It is extremely disheartening to note that, after a mere five years o[censored]sage, all three televisions have experienced the same critical issue. The Sony logo continuously blinks, and the TVs refuse to turn on, eventually resulting in a red light blinking six times.

While...

Please fix the timing of naruto at 9 pm again...

Hallo Haripriya,
As we sent our second mail on 1st June 2023, regarding the delivery of the Tv on 27.05.2023 and we paid a service fee of Rs. 2, 571- and the same time we returned the TV to the Service Center and we explained the problems in the TV.
On 7th June 2023 again, I sent a mail to know the current Status of my TV.
We received your response mail on 10th June 2023
As per the response mail consist a statement...

I have canceled my subscription on the last day of expiry. But by the time the auto-debit of the subscription for the next six months has already taken place through my Citibank card. Please arrange to refund this amount of Rs699 as the cancellation of the subscription has already been confirmed by you

Mobile No [protected]...

Referring to my request ID[protected] my TV was taken for repair since 1 week. I am trying to reach to the service engineer Mr. Ramkumar ([protected]) - but he has been avoiding my calls and absconding. He only sends SMS that he will call back - but he would never return my calls. I am struggling since last 2 days to reach to him to know status of my TV delivery which he promised today.

Is he really your service engineer, because...

I purchased Sony Bravia KD 55X80J on 31 march 2022 and facing no power within 13 months. I raised complain ( interaction I'd[protected] and technician checked the tv, they are telling that power supply circuit board needs to be replaced and aftet that they will check if their is any other problems in motherboard etc. Cost of both circuit boards will be 20K approx.
I'm so much disappointed with Sony that they are manufacturing tv with...

Sony Bravia TV : i purchased 2 Sony TV with high price and both of the tv same issue the Display Issue.. Looks like Sony is not providing the good quality TV instead they are making the TV with less quality display also when i called customer care they always charge near the purchased TV.. they make us wait for more days also i told i want to escalate the issue to the next level they just asked my email said they will send an email right...

SONY PS4 SLIM Model CUH-1216B; Sr. No.[protected]
This gaming console had major manufactring/malfunctioning defect. SONY started replacing all defective/malfunctioning consoles with a condition that the original invoive was required ro be presented to the service centre.
The warranty of my consoles was expired and I did not preserve the original as I never expected that such problem will arise with Sony product.br...

SONY Electronics had manufactured the PS4 Slim 1TB Gaming consoles which had major manufacturing defect world wide due to which the HDMI Port was not working. This product had international warrantee. SONY started REPLACING these consoles with new consoles on production of Original proof of Purchase. As the warranty was expired and the original was not available I approached SONY Customer Service Centre in Trivandrum who refused to REPLACE...

Please bring back the Naruto anime we'll like to see the repeat telecast of Naruto anime s1 S2 S3 till fifteenth August...

On 19th October 2022 I bought SONY 7M4 from SRI SRI Murthy Digitals, Durgaiah street, Vijayawada, ANdhra Pradesh. Ph. No.[protected], mobile:[protected] for Rs. 1, 98, 000.

Basically i am a hobbyist. After so long, a few days age I thought of making lectures using OBS Studio. When I researched about OBS using Sony A7M4, I came to know that it is very easy to connect my camera to the PC using the USB-C cable sold along with...

Our Rs.999.00 per year SONYLIV program shall end on 23.04.2023. With extreme surprise we have received an SMS from you on 21.04.2023 that the program shall be auto renewed and the payment of Rs.999.00 shall be auto debited from our Debit Card. This type o[censored]nfair trade practice still continue! Can we force you to pay against your consent! So, you are requested to refrain from this type of activities and discontinue our membership forthwith...

I had bought a headphone from flipkart in feb 2023, it jas stopped working in 2 months.

I wish to file a complaint against sony for selling low quality products....

Complaint no : 74444170
With ref to complaint no, i want to bring this notice in the social media, Sony Bravia spoiling his brand image because sony company dont want replace his remote even if product covered under warranty period .
Even if all keys in Remote are working except 2 /3 keys, Company told it is due to physical damage of product....

Dear sir

Sony complain Request number is 74432330. I have written a complaint twice on the help line, Sony's engineer came to my house and checked the TV, then I have to tell him which tcon board is the problem.tcon board price is 8000 around As it is not the board parts, customer care told me that you have to replace it with the panel of the TV, the cost of which is 22000 around which is the monopoly of the company.The company...

Hello.
I have been facing some issues with my SONY LIV subscription.
I purchased a pack on VI app which included 1 year of SONY LIV premium on 27th Feb 2023. The pack was 698 rupees . The subscription only worked for one month till 27th March 2023 and now I am getting ads and telling me to upgrade. The receipt number is ONR23*************8 . I also have lodged through Whatsapp but no one responded . I don't know what's wrong...

I purchased Sony bra via 55x9000H TV On 24 JAN 2021 and facing dark spot on so many places within two and half year on my tv screen and raised complaint in sony customer care(JB0366416) and sony engineer checked the tv and they telling TV out of warranty and to replace display of tv which cost 44000.

i am so much dis pointed with Sony that they manufacturing tv with low quality and they not doing proper RND also and service...

Hi,

We bought Rs 40000/- Sony Television ( model KD-43X7002G) July-2020 and it was broken Feb 2023. Sony Television service team specified that Rs.20000/- has to be spend to repair the product.

It was literally a shock to us that the television was maintained with good care and there is no reason why this has happened within 3 years of purchase. If something that happened because of our carelessness we can...

Hi, I am Paid Customer SonyLIV.com . I have a free account in SonyLIV with the mobile no- [protected] . But my Premium account holds another number [protected](which is inactive now). So I have request them to either to merge these accounts or to delete my free account so that I can update my no [protected] to my Premium Account. I have request them almost 3 years before, Again last month since the no [protected] is not active. But till date...

I have bought SONY BRAVIA 3D TV Model No: KDL42W900B for 98, 000/-. Its display panel is now damaged and i am asking SONY for replacing the 3D display panel with new one. Now they say that display panel is not available anymore and the i will have to buy a new TV ONLY. Buying such a costly TV knowing its display panel is not available means are they doing it on purpose? I really want this TV to be repaired. This is the only last hope where...