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Sony India Complaints & Reviews

www.sonyindia.co.in
1.5
Updated: Jul 8, 2026
Complaints 8030
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2255
Unresolved
5775
So far, so good. Sony India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sony India will keep up the work and continue to help more customers with their concerns even better 🤝
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Sony India reviews & complaints page 3

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V
vashisth.ashpreet
from Dehra Dun, Uttarakhand
Oct 13, 2018
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repair of sony kdl-42w900b

Address: Dehradun, Uttarakhand, 248001
Website: web.sony-asia.com/in/contact-us

Harassment by sony india (Service centre - hathibarkala, dehradun, uttrakhand, 248001).
Suddenly the led tv went out of order while running normally and on calling serv. Engineer on site, i was asked to pay rs. 250 (Approx) and further advised to carry this 43"led tv to the service center as it can not be checked here (At my home). After a few days i carried the tv to sony service center located at hathibarkala, dehradun and the service...
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D
dr rajiv paul
from Delhi, Delhi
Sep 12, 2018
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sony led 32 inch klv-32r482b display panel problem

Address: 110085

To
The MD/CEO
SONY INDIA
INDIA

I had purchased Sony Bravia 32" LED Model KLV-32R482B in Dec, 2015 and now within 3 years, sudden blurring of images on display with white/black/blue vertical line is developed since two days. I called sony customer care and lodged a complaint with ID 49923206. The engineer visited us and told that it is the Panel problem. According to him, the new panel will cost around 13700.br...
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25 other people found this review helpful
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V
Vkj73
from Mumbai, Maharashtra
Apr 20, 2018
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children doing wrong things being on national television

I am referring to the serial tarak mehta ka ooltah chashmah being played on sony sab tv.
The current track or story is showing the children in bad light. The children want to learn to drive a scooter. All of them have been shown as underage drivers and without a valid license or learner's license. They shave been shown to steal the keys from a known person for getting a duplicate key made for a scooter in their society. They have...
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A
Aradhaana
from Pune, Maharashtra
Feb 7, 2018
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subscription auto renewal cancellation

Website: Sonyliv

I had subscribed to sonyliv in november through my paytm account just for a month. Now, they have been debiting 49/- from my account since last 3 months without my permission. I have written mails to [protected]@setindia.com numerous times to no avail. They even falsely replied once that the subscription has been cancelled but the amount continues to be debited incessantly.
This is absolutely preposterous service. Please cancel...
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2 found this helpful
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P
Partha Priyabrata Prusty
from Ranaghat, West Bengal
Oct 3, 2017
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kdl-43w950d led tv panel issues

Address: Cuttack, Odisha, 753010

In last year, November 20
16, I bought the Sony Bravia 43W950D @ Rs.70k. I had selected this one for its triluminous display & extra sound bar at the bottom.But yesterday suddenly I got an issue.At starting time, a "red light started blinking 5 times" & it doesn't stop until you manually turn off the TV.So ultimately by the Sony technician, I got to know it's the fault of Panel Board.I mean a brand like Sony claiming the best in flagship...
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29 other people found this review helpful
29 found this helpful
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N
Naren Rathore
from Delhi, Delhi
Sep 15, 2017
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complaint against 1. mr. n. karthickeyan pillai, regional manager sony india (asia)

Address: 110028
Website: Www.sony.co.in

Subject: complaint against 1. Mr. N. Karthickeyan pillai, regional manager sony india (Asia) (Mob:1st number [protected], switched off, 2nd number [protected] active, 3rd number [protected] active), s/o narayanan r/o 10, sivakami line, packiam street, annuppanady, chinna, anuppanady, madurai, tamil nadu-625009

2. Ms. Rimi pal acting as his wife ms. Rakshita n w/o n. Karthicketan d/o thiru nirwane gowda as per marriage certificate...
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8 other people found this review helpful
8 found this helpful
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M
Manas Gupta Mousumi
from Kolkata, West Bengal
Jun 20, 2017
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TV 32" model no. KLV-32R412DINS 4114917

Address: Kolkata, West Bengal, 033

21.10.2016 I had purchase of Sony 32" LED TV, KLV-32R412DINS 4114917, with branded Sony against invoice no. 2924/1617/08172, copy attached from Khosla Lalbazar branch, last 5 days it was not working the TV due to main board is damaged as per your technical person's feed back and they told it will be replace the board. but I want to replace the TV as it is only 9 months and TV is not working.

It is highly request to you please...
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M
microinfo.cochin
from Ernakulam, Kerala
Jun 27, 2016
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Service charge for new tv installation by sony service engineer

Address: Ernakulam, Kerala, 682017

Dear sir

I have purchased a led 32 r 412d#42103 via invoice 652794 dated 25/06/2016 from bismi home appliances, international stadium, kaloor - 17.
The dealer said the company person will come on 26/06/2016 and install the tv we waited on monday mr. Niyas (Cell no.[protected]) came and installed the tv and asked rs.2500/- (Two thousand five hundred only) as service charges. And my sister gave the amount and when asked...
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S
sadeeshsahana
from Thanjavur, Tamil Nadu
Dec 2, 2015
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Problem in display

Address: 614201
Website: www.sony.co.in

From T.Vasantha(JOB NO.J5316081) W/O G.Thangaiyan 12 Vasantha mahal Nehru nagar west 1st street Ayyampettai -614201 Thanjavur, Tamil Nadu TO SONY INDIA CARE India Respected sir, I am very proud to say that I am one of the most prestigious customers of sony products for the past 20 years. I have the products of sony, like television, home theater, computer, cell phones etc., at my home. Only the sony products adorn...
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S
Sushila prasad
from Kolkata, West Bengal
Nov 13, 2015
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Installation of newly purchase sony panel - led tv make 19608000023606 model klv - 22p422c in5

Sir one tv panel-led was purchased on 8th nov'2015 from khosla electronics pvt ltd vide invoice no 2924/1516/05904 providing mobile no [protected] for nstallation. But phone lost on same day & information given to shop on same day requesting to change mobile no . New number [protected] was provided over the phone. After waiting the shop was contacted on 10th & they said that it will be installed on 11th positively . On 12th again...
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N
Naina Barooah
from Guwahati, Assam
Sep 10, 2015
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Lines on TV display

Address: Kamrup Metropolitan, Assam

I had purchased a TV (Sony Bravia) from Next store Guwahati (Model no.KLV-32CX350, serial no.[protected] in May 2012. I walked into the store looking for a television. The sales guys told me that this TV (the one I bought) was a very good TV and would function without any trouble for a minimum of 10 years. I am so disheartened to now know that it has worked for just over 3 years and the display is ruined. I hardly watch TV and hence it is not...
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Jitesh Sony
from Gurgaon, Haryana
Jun 26, 2015
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***Sony Bravia KLV 40R452A - 6 Times Red Light Blinking Issue***

Address: New Delhi, Delhi

This complaint is regarding the Sony Bravia KLV 40R452A we had purchased on September 13, 2013. On June 23, 2015, we faced an issue with the television automatically switching off while we were watching it. When tried to restart the set, we experienced an issue which is a known issue worldwide i.e. 6 times red LED blinking issue. The red LED blinks On and Off for 6 times and the TV is not operating properly. Before calling customer support,...
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4 other people found this review helpful
4 found this helpful
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S
shanu chobey
from Chennai, Tamil Nadu
Feb 14, 2015
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double display

Address: Chennai, Tamil Nadu

Hi I'm a customer of Sony ..bravia led which has issues for double display images and have already checked with Sony service person estimated charges for change of panel is 14 k ...hard ware issues are we resposible for it .. your product does not hold good even 2years and as soon as the warranty is over your product showed its quality ....
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S
Soumendra Dash
from Kolkata, West Bengal
Oct 9, 2014
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very bad service and sale of inferior quality TV by Sony India

Address: Kolkata, West Bengal

We purchased new Sony Television Set ( 46 inch LED 3D HX series) from one of the Sony Distributors/dealers(eZone Mani Square, Kolkata) with a huge price tag of around INR 1.5 lac. We exceeded our budget and went ahead with Sony Set because of the high brand recognition and my great affinity towards "Sony".We sincerely believed that we purchased a big asset which will not malfunction and create any problem for us in future. We were extremely...
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D
debakshim
from Mumbai, Maharashtra
Oct 7, 2014
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Service Center Fraud

Address: Bangalore, Karnataka

Recently bought a Sony Xperia M mobile from an authorised seller. The USB port was faulty and required replacement. It has been 2 days short of a month and nothing has been done. I have requested them for a replacement of handset and also made an official complaint to Sony India and they have not gotten back to me. The service center also refuses to take calls....
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M
mdredkar
from Mumbai, Maharashtra
Sep 19, 2014
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Faulty SONY Bravia

Address: Mumbai City, Maharashtra

From: [protected]@hotmail.com To: kenichiro.[protected]@ap.sony.com; kazuo.[protected]@jp.sony.com CC: sunil.[protected]@ap.sony.com; allwyn.[protected]@ap.sony.com; swati.[protected]@timesgroup.com; hemant.[protected]@ap.sony.com Subject: RE: 'SonyIndia=[protected]'Service of Sony BRAVIA Model: KDL-46CX520 IN5 bearing serial no : 2421427. Date: Fri, 19 Sep 2014 06:51:41 +0000 Dear Mr. Kazuo.Hirai : SONY HEAD JAPAN Dear Mr. Kenchiro : SONY INDIA MD Dear Mr....
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M
Mathruchaya
from Chennai, Tamil Nadu
Aug 18, 2014
Resolved
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Wrinkles/Bubbles in LCD TV

Address: Chennai, Tamil Nadu

Sir, I have purchased Sony Bravia 32 " LCD on 14.8.2010 from Sony Centre Chandra Vision vide Bill No, 2951 dated 14.8.2010. Model KLV-32BX300IN%(32"LCDTV). Now multiple wrinkles develop across the Screen. Also from yesterday onwards a bubble like smoky eruption developed across the screen and it is spreading rapidly and picture is having white back ground. Though TV is four years old which was purchased at a cost of Rs.32, 000/- and...
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G
Gulshan Singh
from Gurgaon, Haryana
Dec 2, 2013
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service centre fraud attempt

Address: New Delhi, Delhi

i submitted my sony xperia j at a service centre in delhi on 26th november.it was in good condition, only its mic wasnt working.they submitted my phone under warranty.3 days later wen i contact them they show me my phone with a cracked screen.they broke it n said it was like this wen u submitted it.are they kidding me? how can they break my phn n then put it on me then? after my shouting on them they agreed to repair it.so plz tell me guys...
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A
Amanda1965
Apr 11, 2013
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Stop horror show in daytime

Please stop horror show during day time. It is so disturbing for kids.please stop showing add for serial like Anamika....plz plz this is so hard to explain but whole community here are keep complaining about those.

Arrange some health show, kids show and horror show should be only on night time.

Thanks
Amanda
USA...
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P
prabhucbijapure
from Gidam, Chhattisgarh
May 22, 2012
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Frequent failure of the set.

Address: Raipur, Chhattisgarh

I had purchased Music system, make Sony model number HCD-GNZ 888D .Somewhere in 2009, initially it worked well after warranty period it started giving problem, as we stay in remote location i sent it for repair to the Sony service center Raipur i was charged around Rs 1700.Again after few days the system started giving problem such as cassette player not operating and automatically system going on standby mode and suddenly one morning power...
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