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Sony India Complaints & Reviews

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Last updated Mar 25, 2024
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Sony India reviews & complaints page 55

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D
Divya Bali
from Delhi, Delhi
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sony smart led tv: klv40w562d

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:SONY INDIA

We have purchased sony smart led tv: klv40w562d. 13 november 2016 from vijay sales noida. After completion of one year. There is a problem occur in the television that speakers not working when sony agent visit he checked the led there is an issue in the motherboard. So we asked him to change the motherboard. So we changed it in around 7500 included all charges. Again after completion of 7 month when we are trying to on the led there is power...
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V
vishwadeep8838
from Delhi, Delhi
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sony tv 1 month old

Address:New Delhi, Delhi, 110025

Dear sir/madam,
I purchased a sony led tv of 32 inches model no klv-32r202f in 5 november 2018. Its been only one month. Since i purchased the tv, suddenly there has been faults regarding the display of the tv. A black shadow appears on the full screen causing a huge inconvenience. I did registered my complaint but your executive has been no taken any kind of action. Now buying sony products seems like a very big mistake. I am highly...
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S
Sushanth R
from Mamallapuram, Tamil Nadu
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sony bravia 49 inch 4k 85f

Website:[email protected]

Dear sir/madam i'm sushanth from arani (Thiruvannamalai dt) i perchanced the tv on december 9 2018 and additionally i bought the home theater also the home theater was not working when we connect to the tv input but it working when we play in bluetooth or aux cable or usb. This problem was arised the day of when tv was bought i don't know whether it was a tv problem or home theater problem if we complain to the dealer shop they are saying...
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J
JoseJohnPodi
from Phillaur, Punjab
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sony led 48'' klv-48r562c

Address:Shimoga, Karnataka, 577205

Purchased on[protected]
Paid rs. 70900
Just two years...
Picture tube complaint…‼!
Not worth using…
Feel pity on the company...
With highest regard to esteemed company brand we bought the product... But the service and maintenance people say that guarantee and the warranty is up and nothing do with it...
A company with good reputation should look in to this kind of problem seriously and...
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S
Sunil Kher
from Morjim, Goa
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showing vertical lines on screen

Address:Nashik, Maharashtra, 422011

I purchased sony bravia kdl 42 व 700 b on 30 march 2014. It was sprigly used upto 2017. Then it was shut for about 9 months. Now when started it is showing verticle lines. Taken to service centre, it is informed panel to be changed estimating rs. 22000/-. It seems that sonny are providing defective products in market, when similar complaints are on google....
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V
vasusony
from Mumbai, Maharashtra
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problem reoccurs even the part is replaced by their service centre

I purchased sony xperia xa1 dual sim on oct/nov 2017. From may 2018 the touch screen was not responding properly. Due to busy schedule i went to their service centre (Thane, maharastra) roughly on aug/sept/oct 2018. Due to warrenty period they have freely replaced the touch screen part and returned the mobile set with in a week. Again the problem started. I came to know that the model itself has fault. Today (14th dec 2018) i visited their...
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S
Sarankumar Karnatakam
from Visakhapatnam, Andhra Pradesh
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led tv issue - klv40w56d

Hi,

I have written so many emails to sony care, but no response. The issue was in 2years motherboard need to be changed. I m not understand here with in two years these many issues means how poor quality sony has givving to customers and cheating like any thing. With in warranty one time. With our warranty one time. If that much poor quality if giving means who will buy the sony product. I raised compliant/ escalation also:51814164br...
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A
Anand Lal
from Gurgaon, Haryana
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ps4 fortnite wrong purchase

I have purchased 1000 v bucks for rs 832 and a starter kit of rs 415 through play station store today. But 3 bills of rupees 832, 2497 and 1247 are deducted from my bank account. I have received three bills from my bank account
I want to get my refund back. My actual purchase amount was 1247 but paid from my bank account three bills of total rs 4576.....
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Address:Thiruvananthapuram, Kerala

I am here to seek justice from Sony Company because one of your service centers cheated me two years ago.

My TV Model Number - KDL -32HX750

SERIAL NUMBER - 3041907
My TV have some display problems after 3 years from the date of purchase.
After displaying doubling image, my TV got replaced with new LCD panel by Madonna Service Center, Trivandrum, Kerala on 18/10/2016. I paid Rs. 16600/-(Rs. Sixteen...
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S
Sachin_85
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

xperia z5 premium has still not been repaired and issued

Address:Chennai, Tamil Nadu

I gave my mobile on nov 14 to chennai - tamb service station for repairing auido jack and few other minor glitches. The customer service mentioned that it would take around 2 weeks to get repaired but till now it has not come. The service centre agent has mentioned that there is no response from the main service center folks on the status of my issue. Till now, there is no update on the same and i am not having an equivalent spare mobile...
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M
MC HARISH
from Chennai, Tamil Nadu
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display problem in ledu

Address:Vellore, Tamil Nadu

Hello friends,

I brought sony bravia kdl32w700b in 2014, after running for 4 yrs now i am also getting the same problem like 6 blinks and system get off. When i went sony service the guy without checking the inner thing of the tv immediately said that i have to replace the display panel which would cost 16k.

I think this kdl models do have this kind of problems, and sony should attend all this repair service...
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B
Balu Lal
from Idukki, Kerala
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sony lcd tv -worst experience

Address:Ernakulam, Kerala, 682306
Website:web.sony-asia.com/in/contact-us

Dear Sir,
I have purchased Sony LCD TV bravia Model no : KLV32R422B in 2015.now i am facing problem in video.i called Authorized service station in kochi named Madonna Electronics and their service engineer mr.Gigin has visited my home and, after checking the complaint of the TV, he advised to replace the display screen saying its display screen is disorderd and it will take approx Rs.12000.
Being a customer I would like to...
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J
Jitendra68
from Indore, Madhya Pradesh
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shipped damaged tv

Address:Indore, Madhya Pradesh, 452010
Website:sony india

Future Retail Limited, Malhar Mall, Indore delivered us a Faulty Sony TV(model no. KD-55X7002E UHD) dated 18/12/2017, Since Delivery no service engineer/technician was provided by the dealer for installation .later on when packing was being open by us on 8/11/2018 and TV is on as plug and play it was been displayed fantastic 4k picture with clear Audio on YouTUbe and also Airtel TV. Later on picture was disappeared on 28/11/2018 we called...
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T
T.Biswas
from Chennai, Tamil Nadu
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tv issue

Address:Kolkata, West Bengal, 700156
Website:www.sony.com

I am having very bad experience till date as the problem is not resolved. My father purchased one 48 inches tv four years ago, recently we faced a problem where we are not able to switch on our tv from 20th november 2018. On the very next day we launched the call log in sony customer care number. From sony customer care raised the ticket & tekno plaza (Sony authorized service centre-saltlake kolkata, job no-j[protected].11.2018, previous...
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S
Suganyamp
from Coimbatore, Tamil Nadu
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tv display issue

Address:Coimbatore, Tamil Nadu, 641015

Hi, our sony led tv has display issues since 24 hours, the first half of the screen has colour issues and second half of screen is working properly. Tried options — picture — reset options and tried restarting the tc and removing and fitting back the main tv cord but no luck. Attaching the tc screen shot as well. Need a quick fix on this issue..., awaiting your response...
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S
shj1972
from Chennai, Tamil Nadu
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sony bravia lcd .klv-32r402a (32)

Address:382415

I have purchased sony bravia lcd model no. Klv-32r402a (32”) in 2013 but now a day it has a power on problem. I have taken it to sony service centre at ctm, ahmadabad. Service engineer found that its mother board is out of order and it will take 5-7 days to replace it with new one, but after 2-3 days they refused to repair it as they said that the parts is not available in the company.
Now tell me what should i do? I have purchase...
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A
from Bengaluru, Karnataka
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double images and lines

Address:Mysore, Karnataka, 570011

Sony bravia led model no. Kdl 48w600b, serial # 3260408, we bought it on august 2014, it has suddenly started giving double image and horizontal line in the picture. Upon registering complaint, the technician has diagnosed panel replacement and has given an estimate of rs 28, 000!!!

I understand the warranty is over but to my utmost dissatisfaction it is hard to believe that a product from sony which cost me 90, 000 rs, would...
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R
Rajarshi Biswas
from Bengaluru, Karnataka
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tv without proper power surge protection

Address:560076

Our bravia 55 x82e stopped working in oct, within a week after its warranty expired! Requested a doorstep service. Technician from abhivrudhi tech arrived on 23 oct. He informed us that the motherboard was damaged, and needed to be replaced. This was probably caused by power surges. He quoted me roughly 10k for this.

We had a vacation after that. Now that we are back, we need to get it fixed.

My issue with sony...
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Address:110085

Purchase Date of TV : 01 Aug 2014
Date of Incident : 24 Nov 2017
No Action has been taken yet (From 24 Nov 2017 to 06 Dec 2018 )

I bought Sony LED model-KDL 42W700B in 01 AUGUST 2014 from Snapdeal Website. After using 3 years (average watching time is 10 hours a week), vertical lines started coming on the screen, when i registered complain, engineer visited to inspect the TV (in Nov Last year 2017). He told me...
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K
klnagrani
from KALYAN, Maharashtra
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damaged home theatre

Address:Thane, Maharashtra, 421301
Website:[email protected]

I have purchased sony home theater.
That is in warranty period but company is not replaced the system they are not attending the issue.
I need new system i need replacement.
Due to is not working properly.
They are saying we will repair only.
They should be able to replacement of the home theater asap.
Kindly help me in this issue.
10 the complainant but issue is not resolved yet...
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