Sony India Complaints & Reviews

Dear md sony india,
I am not sure that this message will solve my problem or not but i am writing it just as an additional step. I purchased a genuine sony headset wi-c300 which stopped working after 30 days. I went to nearest sony center (Star electronics, naraina) to get it exchanged and the sony center provided me with 3 damaged headphones one after other. I went there weeks after weeks and every time i got the same "i don't care"attitude...

Hi,

I wanted to bring it to your notice that, i had an issue with sony bluetooth earphone and submitted on 31december2018 to vigneshwar services (Job card number - j[protected] who are sony authorized service centre in bangalore. They initially said i will get a replacement product in weeks time (They would make me a call) as soon as they receive the stock, however, they didn't make any call to me even after two weeks, and when...

Sony dealer - sabharwal electronic and sales, having office at - 1j-6, k. L. Mehta public school, aryasamaj rd, new industrial twp 1, new industrial town, faridabad, haryana 121001

And mobile number - [protected]

Is not selling sony original tv's.

We are his customer. When we went to buy sony tv, they have recommended us to buy assembled tv of sony branding with all the smart tv features, at rs....

I have purchased led tv from sony india on 08.04.2017 vide bill no. Sct29. Within a period of 9 months there were faults observed with respect to led panel and complaint booked which was resolved by the sony customer care with 1 week and informed that the warranty is available for 2 year for panel hence, no amount was charged.
Now again the led panel has become faulty, the complaint in this regard is raised to sony authorities on 27.12.2018...

My Sony tv stop working after I switched on after returning from a holiday, despite keeping the power off. Even thought it has 15 days since I raised the complaint and called many many time for follow up, they promise a date and don’t keep. They change their stance every time . The service without even checking anything expect power declared the mother board is gone . Horrible expensive service . Very poorly managed for a world class company...

Sir i purchased sony led smart tv model name is klv-32w672f from sony retailer vasantam co.in nager coil kanniyakumari tamilnadu on 2/11/2018. On the screen of the tv is showing black black grains on the inside and the screen is not exactly accurate, it has only been 3 months and the problem has started from now on, so i request you to kindly resolve my problems as quickly as possible. Should go.
Thank you....

I have purchased sony bravia in nov 2016, dealer did not educate for extended warranty. After 2 years i am facing some screen issue and service engineer told me pl change your panel. It will be cost of rs. 20000. We are using your product from last 15 years, but this time it is internal problem in tv. If i will pay 20000 for panel then we will purchase a new tv. It is a question of product quality.
Your manufacturing team is using...

I was purchase tv 43x7002e on 30 mar 2018 vide inv no. [protected]. After some time show small size spot on screen.in month of october that size was increasing and half screen show black. I was complain to customer service sony authorised service he come to surveyed but he u are break this tv. Tv is under warranty and he say this tv was not covered under warranty. And also he forcly take without any repairs 236 rs conveye charge. br...

Dear team,

I'm writing this mail with a unsatisfied & very bad experience with sony service centre team of lajpat nagar delhi

The radio set was handedover to this service centre in month of nov-18 as the set was not working, which returned back stating that batteries are down and they have checked the set it is fine but when checked with new batteries set still doesn't work.

Radio set was again...

Sir i have purchased sony tv kd 43x7002e 22.10.17 as my wedding gift from my parents but since the date of purchase no other devices run on this tv i. E pen drive videos cant be played in this t. V. I want to see my wedding ceremony but yet haven't seen it. We have called the sony call centers also to resolve the issue but all in vein so kindly see into the matter and resolve the same at earliest....

This is to escalate the false diagnostics done by one of your Sony Care repair center from Mumbai with the name of Metal Tech dated 2nd October 2018 vide Job no: J82672164.

As per attached email you can see that the Technician came home and just saw the TV and said that the Display is gone and estimated 12000 rupee for replacement of display. The sony care called me and offered to give new TV in 14000 to 15000 rupee.
br...

Sir, i bought sony company's home theater system from amazon on 04.12.2018. That's fine for a month, but now it is inactive sub woofer on tv or video related to sound. The complaint is stopped by the sony company saying everything is fine, while the system is now on the warranty period. Please do me try to return the system's cost with fine. Other documents are being attached.-mahendra kumar kathi, kotma, district - anuppur 484334 (Mp)...

Sir, sony engineer senthil with [protected] is not come for installation as planned, even called multiple time but he cutting the call saying in hospital and emergency but he was with friends and celebrating and had lunch, etc

Felt cheated, i[censored] want i will share the recorded audio

Please assign me some engineer for installation for tv which bought from vasanth & co t nagar branch on last sunday 20 1 2019, 3 days...

Dear sir/mam,

Iam a long run customer of sony, i have been using your products happily since long until i bought a t. V. On 1-1-2014 football edition the model bravia - kdl-32w670a, i started facing split screen issue on 22-10-14 i. E. Within the warranty span since then even till today the problem remains un-solved
Please see the dates below that brings you in lights the terrible experience i had with sony
Complaint...

Dear sir,

I have purchased sony x7500f 43 inch on 12th january saturday from khosla electronics b t road. They did the installation on 13th january sunday. From sunday night 13th january i noticed a black spot inside the panel and i complaint on 14th january monday. After the complaint the technical person came from the authorized service center and saw the problem. After that they are telling me that they are going to clean...

I purchased sony walkman product name : sony nw-ws413 4 gb mp3 player beige on 22 aug 2017. The product came with one year warranty.in jan 2019 it stopped working hence i moved to service center for its repair. As it was off warranty they asked for charges and i got ready, either repair or replace on whatever applicable charges. Now they are refusing to repair or replace the product without any written reason. I called customer care they...

I want to know where I Can lodge complaints for my fault sony TV. The company is Fraud and the products being sold are low quality and they are just playing with the customers trust. here is my case : I bought this TV 2 years back thinking I am buying a recognized brand. There were TVs available for 60% lesser price I went for A world class brand. after 1.5 years I started feeling issues with the TV like sudden shut down and red beeps I called...

I need to replace my sony tv for that your service center head mr. Paresh patel from ahamdabad (Gujarat) told me to make a draft of rs.27272 and submit to sony service center. As soon as you submit the draft you will get the new tv which i have selected 32w672f as per the conversation with them, when i reached the service station they told me that selected model is not available and you have to cancel the draft.....

This product came with the warranty of 2 years and just after 2 months after warranty period completed, it got repaired.
Suddenly some lines came on tv when it was on. Now there are vertical and horizontal white lines all over the tv screen. Service center says that whole panel has to be changed. If reputed companies like sony have such kind of issues then how can customers believe sony. We had a belief that this brand will be good...

I had registered an compalint with sony regarding my home theatre. I got a reply from your side that a ciustomer care executive will contact me. Monday morning an arrogant chap contacted me saying that he cant come home., if i want it to be repaired i had to go to hos bloody office. Inspite of his cheap behaviour i wnt to his office he said he said after checking that ic has gone, no such spare is available if i want i have to wait for 14...