Sony India Complaints & Reviews

I have purchased sony home theater.
That is in warranty period but company is not replaced the system they are not attending the issue.
I need new system i need replacement.
Due to is not working properly.
They are saying we will repair only.
They should be able to replacement of the home theater asap.
Kindly help me in this issue.
10 the complainant but issue is not resolved yet...

Kdl32w600a 32 led tv i bought on 2015 after 2 year same common display problem which other costumer faces, vertical lines all over screen. Call sony technician told to replace led panel cost 12500. Same paid 4000 for order display at sony center mira road mumbai. After 4 month also no led available, no service center saying sony stop producing that model. Common what kind of excuse you are giving. 40k tv lying dead for more than one year....

Sir namaskar Mera Naam Sarita [censored]laprasad Yadav Humne Kohinoor Store GB Road Thane Maharashtra yahan se kharida aapke product mein Hame kuch effect mile Jockey purchase karne ke 7 days Ke Baad Humne complain race kiya tha Lekin Sony customer care yeah Kohinoor customer care kisi ke taraf se sakaratmak jawab Piya customer support nahi mila repairs ke baare mein sangyan le dhanyavad...

This is to inform you that i had already register my complaint regarding sony complaint no 51675848. Still my led tv in services center. They said to me we are unable to repair your tv. Because part is not available. When i was visited the service center they was give ensure you led will be work replace the motherboard and work properly they give me esteemed of rs. 5600/- but after 3 days they are call me and said that your tv. Not reparable...

I bought klv-49w672e sony led tv on 24 nov 2018. Today technician came for demo. Tv didn't start. He said that it's the problem of backlight and took a part for checking. We bought a sony tv because of trust we had on sony, but we had very bad and frustrating experience! This was not expected from sony! I tried contacting sony through mail but their website says 'live chat is currently offline'. So i had to write here....

My name is swadesh, i bought sony bravia led tv 43inch on 16th september 2018 and its been a year, 2 days back automatically machine stopped working and at the same moment i lodged a complaint to sony customer care but they replied me that warranty will not be covered as its out of warranty, however i was geeting same features in some other brand television in half of the price but i decide to pay high amount expecting it to be quality and...

I brought a new soundbar from flipkart, the one i received has a defect that its hdmi-arc is not working, i contacted the authorized service center madonna care, allen's cube, paradise rd, janatha junction, vyttila, ernakulam, kerala 682019 ph:[protected], they said they will replace the part subwoofer within 1 week. Its almost one month and they said sony haven't approved the replacement....

I had purchased mhc v21d from vijay sales, dwarka, new delhi on 12 oct 2018. I had bought this system for fm & blue tooth facilities.
The fm in the system does not catch any channels. I had lodged a complaint with vijay sales and one expert from ace electronics services, rajouri garden visited us. After inspection the logic he gave was that our house does not catch any fm channels. This is absolutely astounding that a small transistor...

I have been using my xz1 for about 8 months now i got a crack in display the screen is good but the lcd has broken. The service center said that phone cannot be repaired and there is no way other than selling the phone to them for lower than 60% of the market value i have been recommending sony phones but now i am not going to recommend sony. They cannot repair their phones and the products are too fragile. Now i paying a huge price to get...

Saketh vadamodula
Thu, nov 22, 10:41 am (6 days ago)
To sonyindia. Care

Hi,
Request id:51248819 is assigned to s. S. Technologies.
These people came took service charge 250 and said software needs to be updated gradually. They will come back with previosus version softwares.
They came back after 3-4 days.
Checked and said they are not able to update my tv is having problem.
I...

About 18 months back, as my 40 inch sony tv ex700 was not working the sony technician said that the power board had to be replaced as repair will not make the power board last. Sony replaced the power board for rs8000. About 4 weeks back the tv again stopped working. Sony technician javed from aaree info services comes and says power board has to be replaced again. I asked them why not repaired - he takes power board to taussef at aarvee...

Dear Sony,

I've had a very long and strong relationship with you... But now I'm afraid our relationship has come to a very strained and bleak future...

I started with your Walkman and most recently bought your noise cancelling headset... MX2. in between, I've had many, many of your products from Mobile devices to televisions...

I endorsed your brand with almost every electronics purchase. I currently...

Respected sony tv i have a complain about the score card shown on the sony six channel.
Every countty has iys own unique scorecard so why don't the channel displays the original scorecard.
These days india tour of australia in this the original scorecard of australia is not shown instead of this the channel is showing its score card. So it'sa hummble request plz show original scorecard of the respected country....

We have bought the tv in 2017 october. Trusting the brand. Exactly after one year, tv has display issues. Technician visited and told that display is under warranty for 2 years so, we have to pay for transportation charges which were around 2500/-. Now after the display replacement in sept 2018 again in nov 2018 we have the same issue.

Disgusting.
Every 2 months if we have the same issue, then what is the purpose of...

Ordered By: NEEL SAGAR
Order ID: 67341563
Receipt Date: 21 Nov 2018
Billed To: Debit Card
Pack: Premium 6 Months
Expires on: 20 May 2019

Date of Incident : 23 November 2018

Because of India tour to Australia, i recently visited your sonyliv.com. As it appeared to me that the site shows 5 minutes delayed telecast of the match, you have to register first and have to buy premium...

My tv has not been working from 15 days onwards, i already made a complaint to your service and i called you so many times however service did not responded. Clearly, this is not the way to deal with the customers, i hope this complaint going to work, we are facing a lot of obstacles due to absence of television, the problem is picture is not displaying and i need emergency sony authorised service...

Have bought a sony 55" oled tv on 27th oct'18, delivered on 28th oct'18 and installed on 30th oct'18.

Service request id[protected].

Post installation i have realized that the product that was delivered and
Installed was a damaged product. It worked for a day and the display screen
Stopped working.

Have raised a complaint with service request id[protected] on 4th nov'18,
...

Hi,
I have purchased sony led tv on 30 oct 2016. The display is cracked from inside. I have no idea how but we need your help on fixing this issue. Is it possible to get it repaired by replacing the display or please suggest us what are we supposed to do.
If the issue can be fixed through repair please let us know the estimated cost and service. We have paid 62, 990₹ and it’s really heavy if we have to bare replacement...

My daughter gifted me a sony dsc220/ncin5 in march 2016 purchased from vijay sales, prabhadevi, mumbai.
After using for 3-4 occasions, the flap that covers camera's charging point
Became loose and it remains in a hanging position now also.
I was in usa from july 2017 to june 2018 and the warranty period (April 2018) was over when i returned to india.
Can the manufacturing defect be rectified now by sony free of...

Battery backup problem.. Service centre yet not resolving my problem.. They are saying that you have to pay extra charge, my phone was in a warranty period.. Then i said service centre why should i give a extra charge then staff was said ok then give it hear i will call u tomorrow. After 1weeks i bring back my phone the problem was same. What should i do now?? Only 5 months old phone...