Sony India Complaints & Reviews

Hello sony team,

Greetings from one of painful customer!!
Categorically, i don’t know how shall i come out from my problem? As i described in various email communications.
All email communications are enclosed with this email for your immediate reference.
But, absolutely no proper supports, updates and services are being initiated and extended by sony india team.
A. Are you truly taking-care of...

Acco. To me sony is not a trusted brand because i buy a sony bravia tv which costs too much according to their specification before less than a month (28-oct-2018) but i dont know how televsion's display gets spoiled internally but there is no scratch on the screen nd the technician said" this is a physical damaged and warranty is not applicable. May be, it means sony is using very cheap quality products~ and as compared to sony other brand...

I brought sony 32 inch tv whose model is 32R422B in September 2014 with rs 30200.it works perfectly up to October 2018.there are horizontal parallel lines on screen .I gave a complaint to sony Customer service team. Sony techneions asked to change the panel or display whose cost is above rs 20000.Sony don't have technical persons.Sony technical person told only to change the panel or display. I never suggest to my friends neighbours to buy...

Dear team, i am your very old customer and i am having 2 models of television at my home, in which onemodel kdl40hx850 has complaint and the complaint no: 51218911, and it is not yet resolved, inspite of resolving the problem the showroom guys are asking us to buy a new one, how can we trust when we purchased a led of worth 80000/- and there is no replacement of part, then it is better to go new one but not the sony. We have enjoyed having...

I purchased sony xperia xz premium mobile phone on 11/10/2018. On 16/11/2018, i was opted by sony to upgrade my mobile phone from 8.0 version to 9.0 (Pie) version.
After upgrading 8.0 version to 9.0 (Pie) version, "4k hdr performance of my mobile phone totally vanished". On the same day of 16/11/2018, i lodged my complaint to customer care[protected], who advised me to visit sony service centre jalandhar.
On 17/11/2018,...

I am s srihar reddy an engineering student, recently i have joined as a sony staff floor associate as an internship for one month in hyderabad, india. Now its two weeks finished after completion of our job. But our salary is still not processed. While joining the internship they have said the salary will be processed within one week of complition of our job. But they did not processed the money till now. As i am an engineering student i have...

We purchased sony tv three years back which developed a problem of display shuts down automatically and retsart automatically. It was given to authorized service center at chinchwad pune. They demanded rs. 6136.
The tv developed another worst problem after repair as per attached photo and they demanding rs. 19000
What to do? We purchased sony due to it's brand only. Not expecting such experience. We feel cheated. Can some from...

Given sony tv of 42" in noida service centre, jaypee electronics, b 59, ground floor, sector 16, noida[protected]/06/07) they told 23000/ repair cost of panel. Rs 200/ charged, when person visited our house initially. Wanted rs 23000/ advance. After negotiations taken rs 10000/ advance for repairing tv. After one month, they said part not available. Nor returning our rs 10000/ advance after repeated requests, calls etc. They are totally...

I purchased five years back, giving good service till one month back.

Blue vertical lines come only during starting, after few minutes, shows normal and clear.
I had complained umpteen times - only once one service staff visited, could not find fault, collected visiting charges rs: 240. And left.
Since then i am complaining to toll free no[protected]. They promise some service technician will come and rectify,...

Hi my Sony Bravia 43 inch 3d Android TV which is 2 yrs old suddenly got a display complaint.I immediately called Sony and Sony mechanic told me that it's the complaint of tecom board and he said that he'll order it soon .But to my amusement I got a call from Sony service center saying it's not the problem of tecom board actual issue is with the LCD panel and it'll cost 26000 to order the panel and they also told me to give the advance amount...

I Have Purchased Sony Bravia KDL-43W800D 2 Years Back in jan 2016 Suddenly in the Morning When i Switch on the TV I have Brightness Flickering I Rushed to Service Center And after they have Kept Led Tv For One day. Next Day ther are Telling that Panel Should Be Replaced Which Costs Rs 20000 What is this Rubbish I Have Not Expected this From Sony a Trusted Brand So Many Complains That About that after Two Years Panel is Gone and Needs to be...

I purchased sony bravia 108 cm (43 inches) full hd smart led tv klv-43w772e (2017 model) and serial no.309877) on 2.10.2018 last month when the tv screen looked good, picture quality was also good. Now the tv screen is not clear from now on and currently the tv screen shows the blurring, brightness sharpness is also decreasing in the color of tv tv turns off when it runs, it takes time to turn on
The distributor i bought from the...

My name is sunil and i purchased new sony tv at rs 15000 on aug month. Due to some sound issue i registered one complaint in sony toll number on 9th nov. I had a very bad experience were sony asc spoke very rudely with me and her name is nisha from chember asc. I will not going to recommend anyone to buy sony products due to bad service. Really shame... My ticket number is 51245178. I have already posted negative blogs in fb.....

Purchased Sony dz 350 -5.1dvd home theater from Sathya agencies Udumalpet on 03.10.18. Service engineer told that he will come and fix the home theatre. They never turned back. There is no proper response from the service centre. No engineer has come to fix the speakers till now.our product is lying without usage for a month.kindly guide whether we have to pay for fixing speakers....

I purchased sony led tv from big bazar, trivandrum, kerala on 21/08/2016 worth rs. 34, 990/- six months back there was a complain erased and contacted the sony service centre at kesavadasapuram, trivandrum. An executive came and told that there is a problem with ic and have to replace the mother board. The service centre ordered a new mother board directly from the company (As they told) and inserted the new mother board in my tv and they...

First time purchase paid ₹85000.00
With reference to above product within period of 2 and half year tv has problem for two times. First it happened in feb 2018, picture tube gone and it was asked about ₹ 2500.00 expenditure. After long debate and discussion it was settled for ₹ 1534.00.

Now from last two weeks one more problem arise and it was told that mother board replacement and cost ₹ 15000.00. Complaint...

I purchased sony tv klv32r302e on 13.03.2018 through qrs, mg road, trivandrum, kerala . After 3 months i received a problem on tv board which reflected me to a repair with your authorised service after 20 days with a new board, again after 2 motnhs the same problem reflected in the tv board which made to a repair with your service after 25 days replaced with a new tv board, again the same problem appeared after 2 months which reflected in...

Sir, i was purchase sony tv model 32w56d (Internet) on 2016.
Presently tv picture display stop for one second & continues. I talk with customer care technician and explain him about defective product & he said we will send senior technician & solve your problem as earliest. Before that one technician from nishant enterprises borda margaon visited and within two or three minutes without touching the tv he said your display panel damaged...

Hi sony india,

I purchased sony bravia android (Kdl-43w800d, serial no[protected] around 2 yrs back and since the purchase there has been issues with the product. Display panel was replaced this year in jan and now again i am facing same issues with video. I have raised the complaint (No[protected], but how many times i will have to keep on doing this.
Last time it was issue with sony service center as well as there...

Sony ex520 40inch tv display panel has damaged for no reason. And it is costing 22000 to replace.
As i researched over internet it looks like it is manufacturing defect in this model.
Sony should provide these panel at discounted price for existing customers.
They just lost the brand value by selling failure model to customers and not taking care of them....