Sony India Complaints & Reviews

I did not get final answere from board management in this concern yet.
I put my request with him to resolve my concern asap.

I don't want defected product mean while it is in working condition as per your trail mail but i have doubt that product will not entertain for long durtion account of this.
I have seen my led at service cenctre it was dirty screen has not clean and handle without care.
After asking,...

Dear team

I had owned a sony bravia r48b series after 4 years the back led is not working and hence had raise for customer service representative had attended the same but now he is denying to return the same. Issue is firstly had told them i will make service payment thru credit card and multiple times they had told yes we are accepting all types of payment but now denying to give cash payment around 9k i m very much surprised...

Hi team,

I have purchased sony home theater.
That is in warranty period but company is not replaced the system they are not attending the issue.

I need new system i need replacement.
Due to is not working properly.
They are saying we will repair only.

They should be able to replacement of the home theater asap.
Kindly help me in this issue....

On 25th Oct, I registered for service request ( no[protected] . On very next day I received call from service provider regarding reconfirmation. Till 29th I did not received any service. Again on 30th Oct called customer care for such issue and again they provided me new SR (no[protected], saying they could not reach me on last SR, which is totally irrelevant.
Now again I had to wait for next 48 hrs., which can again be in fake. br...

My tv is not working since 17 october. My service request id is 50691149. One person came from mundra to repair my tv. He checked and told me that there is some problem in it. He talked to ahmdabad office and told me that within 2 or 3 days tv will be repaired. But till today no action has been taken. Three times i have talk to the customer care also but no positive response from there side....

I purchased sony 43 inch 3d android tv 1 and half years back and now panel got damaged immediately without any reason. And sony is charging rs 24000 for that panel to get replaced. I thought that sony is the best brand available even though price is higher than the other brands. But u guys proved it wrong. I don't know why these cheap quality products are being delivered to customers like us who believed in sonys quality. Extremely disappointed...

Sir,
I purchased the TV ( Model No. KLV - 43W662F & S. No. 3006889) last three month before and now TV screen is not clear.
I log complaint and No. is 50765978 and techanician visited the complaint.
He told the this is not covered under warranty and repair charge will be 20000/- after discount.

Sir I purchased the TV on monthly installment and the repair charge is not affordable by me.
Pl helpbr...

My Xperia Z3 compact model D 5833; IMEI No: [protected] was given to authorised Sony service Centre @ Madonna Care Centre, Allen’s Cube, Paradise Road, Janatha Jn., Vyttila-682019, Cochin, Kerala Phone:[protected] on 10/07/2018 (Job. No.W[protected] dt. 10/07/2018 ) due to battery bulging and broken display. I paid Rs.12, 098/- vide NEFT to Run Services Infocare Pvt. Ltd. (on 21/07/2018) as per directions from above service centre....

Why CID gone offair with no sense .CID is best show in history .It is longest running show completed 21 years . Sony is famous because of CID .why sony you are treating badly with CID .CID had completed 21years, no other show had reached mark as CID . You dont no how to respect longest running shows . CId had limka and many awards .dont end CID . You loosing a best show, world record show, longest running show, fans .people waching sony because...

My service request Id 50401144 dt 5/10/2018 this docket was made because our 32 inch bravio sony tv was defective which was purchased on 11/2013.your service engineer attended on 09/10/2018 after a long delay they have said that the display pannel is damaged we have paid the service engineer Rs300/-. They have said that further other executive will contact and they will inform us the further couse of action. But till date no personnal has...

I have purchased sony 40hx850 which is a 3d tv. We have used it very less. Even after that display panel got complaint.
When i visited service center, they simply said that panels are out of stock and this model is stopped. And they started offering me 25% over new tv.
Why would i buy sony product again.
I want my tv to be replaced with new tv....

Dear sir,
This is to inform you that i rakesh kumar mishra today i received my percel through ecomexpress (MP/INH/NRG), dated 18.10.2018 waybill no[[protected]], invoice no-DHRB13108469, GST No-07AAGCT2432A1ZV, found the product NOT working condition So i wants to return the product so kindly collect the product and get back my amount.

Regards,
Rakesh kumar mishra...

I’m writing this letter with great disappointment and to bring to your attention a few things. On 20th august 2017 i purchased 40" sony led (40w672e) from bismi appliances, calicut. After 7 months i started noticing a complaint on the display screen.

I logged in my complaint request[protected] with customer service center expert zone, (Pt usha rd, kozhikode, kerala 673032, ph:[protected] on 22nd june 2018. Technicians...

Mysel[censored]day d. Nayak handed over my digital video camera (Model no. Hdr-cx150e/bc e37) to core tech service sony authorised service centre, g-14 deepa plaza ground floor, m g road, karnataka, mangalore 575003 on[protected] for a minor repair. It was functioning properly. There was no problem to use it. Only the date and time were not saving. Then after about one month it was told that while repairing zoom button is broken. According to me...

I gave my handy cam for repair in sony authorised service centre, g-14 deepa plaza ground floor, m g road, karnataka, mangalore 575003 on[protected] for a minor repair. It was functioning properly. There was no problem to use it. Only the date and time were not saving. Then after about one month it was told that while repairing zoom button is broken. According to me it has happened due to carelessness of the technician who handled my camera....

Name - h. Senthil kumar
Imie no - [protected]

Date of purchase - 21/8/2017

First job sheet date - 19/sep/2017
Job sheet no - b1w[protected]

Second job sheet date - 11/oct/2017
Job sheet no - w[protected]

Third job sheet date - 13/oct/2017
Job sheet no - b1w[protected]

Fourth job sheet date - job sheet missed
Job sheet no -...

In my Sony Bra via lcd tv there is some problem in it i.e at the time of starting it will closed and after some second it will open this may continuous repeat

i contact to ur Delaer IN Hoshangabd i.e Mahesh TV center Itwara Bazar Hoshangabad .they will give number of local service provider at the place o[censored]r service center

local service provider said ur mother board is not working properly . at take 6000/-...

I had bought 1 led tv model no kdl 50w950d in oct 2016. I am having issue with netflix & youtube since three months. The local dealer has also checked but could not solve the problem. That my netflix & youtube gets hang there is some error. Please revert back to me as soon as possible. The speed of my internet is 50mbps. So there is no problem in connectivity. Please solve my problem.

Pavinder kumar bansal
[protected]...

Within 14 months of purchase the black lines started appearing and now the screen is full of lines. I thought i made the best choice to buy sony bravia led tv, but this is the biggest mistake made by me. I wont recommend anyone to buy sony tv even in the worst case. No guarantee at all. Sony has a name in the market which they will definitely lose because of this poor quality tv products. Mine is a 48 inch tv and to change the panel, they...

Again i got a call from sony care just a minute ago..
who told me that
"kuch nahi ho sakta..
agar apko bat karni hai to jp electrocis se karo.."

hum site visit karwayene to wahi bat kahega..jo bata chuke hai..

wais site visit mai nahi karwaunga..."

what a attitude of your customer service
management.
kindly arrange a call from higer management and arrrange a...