Sony India Complaints & Reviews

Hello,
Below is the detail of my problem.
Sony is cheating with me and their customer care centre is not reachable over phone. Sony has not replaced my led panel and offering me just 25% discount on mrp of new sony tv which is not acceptable.
Please help me in sorting out this issue and get proper justice, below is the detail mail chain

Hello,

I was suppose to get the decision from your...

Hello sir/mam,
My name : dhiresh mourya
From bhopal mp

Purchased a "sony xperia r1"... But on 19 august i see my mobile touch not working... & we have insurance of [oriental] also..

When we reach sony service center on "22 august"... They said i will see and told, get your mobile on 23 aug... But on 23 august after reaching service center they said... I m not able to repair your mobile (Very rude...

I have purchased a sony uhd led tv modelkd65x7500f on[protected] which was installed on[protected]. Purchase was made from vijay sales thane. After a few days i noticed a very tiny white spot on the screen of tv. Immediately i brought to he notice of vendor who in turn asked me to launch a complaint with sony india. Which i did on[protected] vide request id no 50059733. After two days a mechanic visited our home. He was not interested in...

We are Sony customers from past 15 years, from the last one year I bought TV and Sound system Wich cost (84K and 39k) but the TV Wich I bought got frequently repairs, and now they are saying the display panel should get change which cost around 30k, it's really very disappointing that we are facing same prblm repeatedly and we are vexed with the service from Sony service center, Anantapur, Andhra Pradesh Pin.515001.
Thank you in advance...

Self purchased home theater model bdv - n7200w two years back and was working very fine.
Ten days before, on connecting with internet, system asked to upgrade with new version.
After upgrading with firmware update m21. R.0180, the rear surround speakers have stopped working.

Even after visiting of sony service representative and paid for his vising charges the problem is not resolved.

There may...

I bought a sony xperia xa1 from singapore about 3 months back now the phone battery got dead it's speaker is not working... Then i bought a new battery without warranty as the sony service centre authority told me they can't do anything about that if the phone is brought from outside the country and they told they can't do anything about this issue and i got a worst service from their concerned authorities... Now the battery life is about...

Recently I have installed windows7 32bit in my VAIO laptop. After installing BV the operating system wireless network is not working. The wireless switch is also not working. I have installed wireless driver from Sony website but the wireless led is not blinking and I am unable to use the wireless service. Could you please help me?
PULIN
[protected]
Assam...

I have submitted my xperia z3 at lucknow service centre on 29.08.2018. Now its been almost 1 month i till date the status of my handset is work in progress. My only complaint was regarding the battery of my handset.
As everyone know that the sony after sales service is the worst in the industry but never expected this.
My jobsheet number is:w[protected]
Mob:[protected]...

Purchased sony led tv (Kdl-42w900b) on 10th september 2014. On 21st sept 2018, there was no display in the tv with red light blinking. Based on my complaint (Service request id[protected], sony technician came on 24th sept 2018 and confirmed that either mother board or panel has to be replaced. For this, they need to take the tv to service centre and it will take approximately a weeks' time. As per the technician, the estimated cost shall...

I bought a sony bravia kdl-46w700a led tv in 2014 worth rs 85000. Since the last year 2016, i got an issue in the display panel. The sony authorized service centre said need to replace the display panel and it is costing around 32000.

It is very shocking news. We don't want to compromise with the product quality that's why we are selecting a brand like sony....

Hello

My name is monish, i bought sony experia xa1 on the month of october 2017,
I got lot's of display issue from the phone so on the month of december i went to sony services center near rajajinagar bangalore,
They told will intimate you when it came back from services it takes 10 days to come,
After 6 days they call and told your phone has came you can come and collect,
After i collect the...

Shopclues.com complaint status update [id: 2077291]

Complaint to shop clues customer care person contact me over phone & email
They demand me send your axis bank statement from august 2018 to till date same can be provided in that they not found any amount credited on 1st of sept, 2018 after that they answering me successfully process is done by there payment gateway there are not hearing my query that payment is not...

Since my sony audio system was malfunctioning, i went to your balaji services, akota, vadodara and showed it to them. They accepted the same and told me that they would text me the repair charges after checking the system. On 12th morning, at 10.34 am, i got a message stating the amount for repair. Then they called me and asked me to send them an ok message if i was ok with the amount. I sent the same.
Then the same day, around 1.31...

On 11 aug 2018 my sony kdl43 800 w tv serial no.8576761 (It became unservisable (Just after crossing warrenty period, such an inferior product it was) got inspected by sony technician from barrackpore technoplaza. The technician took 250 rupees from me as his charge. Then suggested to take the set to service centre. I took the set to service centre at barrackpore same day and handed over. On 27 august sony service centre called me on mobile...

Sir,
Tv model: kd 43x 7002 f (Sony bravia[protected]
Sl. No: 3010320
Date of purchase: 27/08/2018
Tax invoice no: gst/c18/1922.
Television stopped working after 20 days o[censored]se.
No executive is taking our complaint seriously. (Complaint no:[protected].
Executive has even checked for damages on the tv and found no dent marks or cracks on tv.

Its a defect piece that has been issued...

I purchased sony led model 32r402a no.5464919, but fault is mother board before two month i contact shop, area engineer and caustomer care lucknow but not respond by above them there was no available parts neither new tv while i submitted dd of rs 5567/-on dated 07/09/2018 but not receive new tv model 32422f
My address
Nawaid khan
Mahmand jalal nagar
Shahjahanpur
Mo [protected], [protected]
Email -...

Very bad experience by purchasing sony bravia tv. Product gone bad in fourteen months from the purchase. Good part is that problem started just when the warranty was over. Previously the sony was synonymous for good quality but seems the quality of product is very poor. There is no point in shelling extra amount on sony products when they are not having quality products. It would have been better if i had invested same amount in two other...

Sir i am tired of your this worst phone ever sony xperia xa1 from the day i have purchased it till today in every 2months i have given it into your service station in and after that also problem is not solve this mobile phone is worst product of your and i am tired of it reply my complaint as soon as possible
My problem is there is always a usb connection in notifications bar so every time i have toh select charging in that for charging...

I, dr. Virendra noola had purchased sony bravia tv 40 inchs on 11th of august, hardly one month before my tv screen display has lost. Company person visited and checked as ultered same thing i need as early as possible my tv to be replaced because bying such well known brand and disappointed that we are arable to watch tv since last week it's a mental and financial harassment with me do some thing as soon as possible model numberw67e...

I have lodged the complaint on 14/09/2018 vide no. Id[protected] and on the same day service personal from sony authorised centre, garia station road, kolkata-84 visited my residence and after checking the tv set he note the observation that vertical line panel problem and offered an estimate for rs 10500/-. Today on 18/09/2028 at about 4pm someone called me over phone vide no [protected] and introduced him as representative from sony service...