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Sony India Complaints & Reviews

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Last updated Feb 13, 2024
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Sony India reviews & complaints page 62

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S
SaravananMurugesan
from Madurai, Tamil Nadu
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dvd player blu ray

Address:635126

Dear sir,
1. I am residing at hosur, krishnagiri district and handed over my music system with an complain of dead no power bearing model no. Bdv - e2100 and mei/sl. No. 3366945 at service care, hosur on 14 aug 18 and they confirmed me that the mother board is to be replaced and i myself agreed for the same and paid an advance of rs. 4000/- on 24 aug 18 (Copy of the bill enclosed for ur ready reference please).

2. Further...
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S
Shamsu Velom
from Aluva, Kerala
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service issue ticket id: 18082900198

Address:Kozhikode, Kerala, 673032
Website:sonyindia.co.in

I had handed over my sony xperia e6883 at sony service centre kozhikode on 29th august 2018 with the complaint audio problem, handset not working (Ticket no: [protected] dated 29 august 2018; job no: w[protected]. After a week i was informed by service centre that the handset be replaced and it will take one week. After one week when i contacted they said to wait some more days. Then after a week i again contacted, at that time they said...
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Address:Guna, Madhya Pradesh, 473111

Sony bravia television model no: klv-43w772e bearing serial no: 3085345 purchased in 7th march 2018.

Scratch on display panel and product is under guarantee and they are not providing proper support.

Even they are not responding to the emails that i have been sending them.

Service engineer claimed it is our fault. But, how can we after investing so much money think about damaging it physically?...
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S
shashi_d2k
from Muzaffarpur, Bihar
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sony dav-tz145 5.1 dvd home theatre system

Address:East Singhbhum, Jharkhand, 831004

Dear sir/madam,

I have sony dav-tz145 5.1 dvd home theatre system

My complain number is 49700640, which i had done on 01.09.22018. There were two types of complains, the first one home theater's boffer was not working which was completed on 15.09.2018.

But the second complain is not yet recoverable. The second complain is that the player's hdmi port is not working, the local service centre is...
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A
Ankita Mewara Jain
from Udaipur, Rajasthan
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faulty product/television

Address:313001

Dear sir/mam,
This is to bring to your notice that i bought (Sony bravia klv-43w772eb s[protected] such a expensive television of your company with the help of loan for our new home on 13 june. We shifted to our new home after 2 months of purchase i. E. On 8 aug 2017 even we got our television delivered after some days of buying due to the shifting date and after that only the usage of television started. Now after 6.5 months that...
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A
Ankita Mewara Jain
from Udaipur, Rajasthan
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faulty product

Address:313001

Dear sir/mam,
This is to bring to your notice that i bought (Sony bravia klv-43w772eb s[protected] such a expensive television of your company with the help of loan for our new home on 13 june. We shifted to our new home after 2 months of purchase i. E. On 8 aug 2017 even we got our television delivered after some days of buying due to the shifting date and after that only the usage of television started. Now after 6.5 months that...
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R
Ranpise Shankar
from Mumbai, Maharashtra
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non installation on tv - w66f

Address:412211

1. I had purchased sony tv (Model no-klv50w662f, product 8d no[protected], serial no[protected] on 09 sep 2018 at lucky home, pune.

2. New tv installation has not yet been done. Please refer service request id no[protected] dt 10 sep 2018.

2. Installation assigned to new sai electronic pune, but not yet installed.
Request give necessary direction to the concerned for forthwith installation....
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R
Rajendarpooja
from Mumbai, Maharashtra
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complaint for tv replacement (sony)

Address:Mumbai City, Maharashtra, 400030

Dear Sir/Madam,

I purchased a 43" LED Sony Bravia TV X7002F on 12th August 2018 from xyz dealer. Within 7 days of purchase, screen of TV has started showing a black dot on the screen. I believe the TV was defective since the time I have purchased it. On observation, I immiediately raised complaint to customer care with complaint No. 49434932. I has asked them to replace the TV since it's a new TV. The service person from Sony's...
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L
lijomon devasia
from Coimbatore, Tamil Nadu
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led tv-parts unavailable

Address:Alappuzha, Kerala, 686534

I am from kerala which was hit by flood recently. I bought a sony tv manufactured in july 2012 (Kdl32 ex650). After the flood, i fought my tv giving blurred and double images. When i contacted sony service centre, they informed meto bring tv to aleppey since they are providing offers (30-40% discount) on all services and products due to the flood. With lot of difficulty, my father took the tv there and they said the panel of the tv has complaint...
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P
Pinky Bishav
from Manuguru, Telangana
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very urgent-sony bravia tv - display issue 48 inches

Address:500045

All of a sudden my tv got a display issue there was no physical damage at all

We buy expensive products to use it for long and pay emi's even though we are unable to pay at once and have quality products

If your quality is not as we expect which will turn bad in couple of days don't call it a brand &sell it for such high prices

We call for support which is totally denied and top of which you...
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S
Sharma priya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff misbehaving and using abusing language (pinki khan) dehradun

Address:Dehradun, Uttarakhand
Website:Sony india limited

Dear team,

I'm visit dehradun clock tower store for purchase led one of the the staff (Pinki khan) attend me and demo the led and she said what is your month salary are you purchase or windows shopper i'm saying i want 49" led purchase on urgent basis she said pese hai tumhre pas lene ko bas ghus aaye yaha store main bas dekhne ko fate halt main.
I'm come in store on t-shirts and capery so she juge me...
br...
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G
gkm1986
from Lucknow, Uttar Pradesh
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hts iv 300

Address:Lucknow, Uttar Pradesh, 226001

I have purchased sony hts iv300 2 days ago. After the installation after one days the av receiver starts hanging. When i contact the dealer they give me the sony complaint no. [protected], when i call this no. They said that engineer will come in evening and will see the problem, but no engineer came and i tried this no. More than 10 times but that lady did not pickup my phone. When again i contact that lady through dealer her behaviour was...
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B
BhimsenT
from Mumbai, Maharashtra
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sony bravia klv-32r482b 32 inches led tv display panel issue

Sony bravia klv-32r482b 32
Inches led tv, purchased in 2014 showing issue in display. It looks like display panel issue. Same issue i have seen on other sony led products at my friends n relatives home. It looks like a big blunder from sony company, as i see a lot more similar complaints. Sony should provide true efforts in fixing this or else their image will be tarnished....
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D
dr rajiv paul
from Delhi, Delhi
Jun 8, 2021
This thread was updated on Jun 8, 2021
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sony led 32 inch klv-32r482b display panel problem

Address:110085

To
The MD/CEO
SONY INDIA
INDIA

I had purchased Sony Bravia 32" LED Model KLV-32R482B in Dec, 2015 and now within 3 years, sudden blurring of images on display with white/black/blue vertical line is developed since two days. I called sony customer care and lodged a complaint with ID 49923206. The engineer visited us and told that it is the Panel problem. According to him, the new panel will cost around 13700.br...
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P
Pradip Thakur
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led tv 43 inches

Address:411035

I bought a 43 inches sony brand led tv. From day 1 it started giving issues with remote control, i had complaint about it and my tv remote control was replaced 3 times. But still the issue remains and there is no resolution provided by sony after so many complaints. Last week also i had interaction with customer care but nothing happened so far. I wrote many emails as well but still issue is not resolved and now no body is attending to me....
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B
baggaamit
from Ludhiana, Punjab
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mhc-gzx33d(system hang issue)

Address:Amritsar, Punjab, 143001

Dear Concern,
I am user of sony product and satisfied cust. but recently i have faced problem in my Sony HiFi music system, as per Visit By Sony Engg. at My Location(A-390 ranjit avenue Amritsar) and tell me that some software issue in my system and i have to submit my system in Sony care same was observed by Customer care during FTR, So I went To Sony Centre situated at National Shopping Complex in Amritsar(Punjab) and submitted...
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S
sahalms
from Bengaluru, Karnataka
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flood affected home theatre system

Address:Ernakulam, Kerala, 683101

Dear team,
I'm really sorry to inform you that my home theatre system which was affected by flood was given to the service centre for repairing as per ur advertisement that all flood affected items will be serviced at 50%discount. It is very disappointing that they didn't even check the item which was given for servicing and they were calling me for promoting ur new item by exchanging the same. They didn't even check the item and...
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S
shashikantmishra
from Mumbai, Maharashtra
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led smart tv - under warranty - parts not being replaced despite follow up

Address:Alwar, Rajasthan, 301001

Sony 55 fhd 3d smart led 55w800d:
Reliance retail limited, alwar - bill no.[protected]/01.10.17
Delivery note no. [protected]
Delivery address: 204 wonder height, malviya nagar, alwar rajasthan.301001.

Issue: sudden display out. Reported to sony customer care on 29th and engineer mr. Mukesh sharma ([protected]) from alwar attended the call with assurance that faulty part is to be replaced within three...
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G
Gowtam Muvva
from Hyderabad, Telangana
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sony led 32 inch klv32r482b display panel issue

Address:507302

I have purchased sony led 32 inch klv32r482b 36 months before. Now i am facing display problem. Sony engineer visited my home and saying that its panel issue. For the visiting charges, i have paid to him rs of 300.
After few days, i visited sony service center, they told its panel issue and replacement cost will be rs 12000.
As i have seen in many forums, especially this model (Klv32r482b) has manufactured defective problem...
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D
DeeVeeG
from Mumbai, Maharashtra
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pathetic response from authorised sony service centre.

I deepak venugopal residing in mumbai, mulund west, have been using sony products for a very long time but not anymore after the pathetic response from authorised sony service centres - pan mumbai.

My tv was not working for the past three days and i was trying to locate on the internet an authorised service centre. This pathetic response is what was in store.

1. The nearest service centre - mangalmurti enterprises,...
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