Sony India Complaints & Reviews

Just 3 yrs before purchased this tv with cost of rs 37000. Now picture tube has failed. This is main component of tv.
Then what is the standard of sony named product?

As a lower middle class like me, how it is possible to pay again rs. 12, 154 / with in 3 yrs.. Already emi is going for personal loan taken for purchasing this tv.
How such lower middle class people would help sony with this kind of issue.
br...

Hi,
I bought one 43 inches led tv, sony bravia model: kd 43 x7002e on 19.5.2018 from the outlet of reliance trend's, at badamtala more on g. T. Road, burdwan, west bengal, pin code:713101. Installed on 22.5.2018 with a normal set top box. The picture quality was awesome. But in the first week of august 2018 suddenly the tv started to turn off and on frequently automatically. We informed this to sony service centre through reliance...

Hope you are doing great!!
I am krishna vamsi. I have bought sony xperia xa1 on september 2017. I like sony xperia models it is good. The display touch is not working properly. I have given my mobile to run services pvt ltd hyderabad. The service team has changed the display 2 times. The same issue was occurred 2 times. After changing with in 20 days the issue was again raised. The service team was not repaired properly. I said couple...

2017 may me sony xperia xa1 series 19500 me liya aur lene ke 1mahine ke andar usme touch problem shuru ho gaya.

May 2018. Tak 3-4 bar care centre par jama kiya aur bar - bar same problem bhi bataya aur unhone bhi ye mana ki sir is set me problem a rahi hai jin - jin customer ne ye set liya hai so to maine kaha abhi under warranty hai to company me mail kar mera set replace karwa dijiye. Lekin unhone ye karne se mana kar diya...

Sony bravia kd 43x75e 4k android tv which is in warranty and around 6 months please listen the story in last six months

First : displaying white spots on screen and it incresed daily they agreed and replace new tv

Second :dust ingress in panel some whited patches were coming on screen and i made complaint of this to service centre they came and change new panel on the same time and same day

There...

As i have purchased a t. V from dealer and he said installation will be done by an engineer on the very next day, location of my place has been confirmed by someone from sony service centre at 11.00 a. M, till then i have contacted them so many times and lastly the service head said the engineer will be reaching you by 7:00 p. M
And now the engineer is calling and saying we ll do it on monday.
I am very unhappy with the service...

I ordered sony alpha 73 full frame camera and also made an advance payment of 15, 000/- rupees as the product of not available at that time. Firstly the product took 12 days to come and now they are denying to deliver the product against the cheque from a nationalised bank. They are saying to deliver the product after encashing the cheque which generally takes 2-3 days and naming as their policy. Secondly, when i tried to talk to the staff...

Sony has been known for its quality products but its after sale services are too poor. I dont it if its a problem existing only in ranchi or the whole india. 2 years ago i faced too many problems with their phones and due to their poor service had to buy samsung. Beside that my current problem is with my sony home theater system. Few weeks ago its sub woofer was damaged. I called the service center and requested for a technician who was suppose...

As i purchased sony product on 20th auugust, as per dealer told with in 48 hours sony company will provide service to install the tv and demo. Till now 96 hours completed there is no customer called and nothing response. I request sony to improve their service i think this very bad service in india.
At least try to provide ur service with in 24 asap..

We are believed sony is very good brand but service wise very bad...

I Wadke Atul residing at Thane Maharashtra purchased sony bravia model no.KDL43W800D Serial no. 8538791 on 08th October 2016 and within almost 23 months, we are facing some technical issue in the tv because of which the display panel is not proper. The complaint number is — J82049302. The tv is not at all functioning. Spending almost half the amount of the purchasing price of the tv for repairing it within 2 years is unacceptable. The technical...

Dear concerned,

I t anna reddy chinnappanna halli marathalli, bangalore.
I am the fan of sony tv product from past 20 years and hence, i updated with new latest android tv model kdl w800d from your (Adiswara) show room, bangalore. Suggested to my friends also to buy the same. But latest technology given me bad experience.

I bought tv on 10 jul 2016. All relevant documents are attached.

The...

Hi,
We purchased sony bravia kdl43w800d model on 13th november 2016 and within almost 18 months, we are facing some technical issue in the tv because of which the display is not proper. The complaint number is — 49231390. The tv is not at all functioning. The service person from sony tv who checked our tv has told the amount to repair the tv is 22000.
Spending almost half the amount of the purchasing price of the tv for...

We purchased sony bravia hx 45 smart tv before 7year that time you tube was came after update software online its automatically removed. Now that told your tv is old so it's will not work. That's means you have to purchase every year new tv and old one will scrap. So there is no meaning to purchase sony tv. Because that cheat us. Beware of dogs and sony....

I had purchased at tv model sony led klv40r452a in 2014. Now i am facing the problem it is not working, i had called the sony service center for same and the technician has found that the motherboard is damaged which is not repairable. Also he has told that new motherboard wont be available as this model production is been discontinued.

I need your advice for the same, because investing such a huge amount getting the product...

I raised a request for installation of sony home theater iv 300 on 18 aug 2018 with request i'd 49383937. Still technician/engineer not attended this call. I am disappointed for the delay.. Actually they told within 48 hours it will comlete. Please do the needful as soon as possible. They are assigned to rayalaseema enterprises with phone no[protected], this phone number not working at anytime. I am not expecting from sony like this. I...

Sir,

I have purchased sony head set model - mdrzx310apbce on 16.8.2017 through flipcart and delivered the item on 18.8.2017. the item was not working for the last one month . on 15.8.2017, i noticed that the warranty is geting expired and immediatily i informed to sony site through online that the item is not working. alternatily i reported to flipcart to register my complaint. due natural calamety at kerala, eranakulam and...

I have sony bravia 43w800d model and i have already replaced the panel under warranty after 1 year now on the second year again the another problem arise of panel this time two vertical lines appeared in the screen so i think that sony company gives promise to the customer at the time of purchase that you have to replace panel every year and when you bore throw it......

I have purchased a 42"smart tv (Model no. Kdl-42w700b model, sr no. 3288981) from auth. Shop. Till date, mostly we are buying sony products. For office furniture/tv, brand approval was given for sony product in the recent past.

Above tv (42") was used only for approx. 500 hrs.in last 3-4 yrs. On 16th augus̤t 2018, display problem occurred & checked by sony auth person. During inspection, it has been observed that tv is made...

Hi,

I am ishika i gave my laptop for repairing on 14 oct 2017. Job no - j73254773. I gave half payment also. They told that my laptop can not repaired because one part of laptop is not manufacturing so asked bill. I gave bill on 17 january. Again on 17 april, again they told that they missed it so, i sent again on 12 june. Since that time i am asking for altrernative solution but they are not giving solution. Whenever i call...

I had bought a sony klv-32r302e in5 tv in the month of july 2018.

The tv suddenly went dead on 2nd aug 2018, i logged a call on 3rd aug 2018. My complaint number being[protected].
A technician was sent out on same day for inspection.
He informed that the panel was dead and the tv has to be taken to the service center. Alternatively he had put a sticker on the tv and the tv was taken on 4th aug 2018 by an individual...