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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Chennai District
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600034

Sony India reviews & complaints page 66

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P
Priya Hariramakrishnan
from Attur, Tamil Nadu
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concerned about the integrity

We purchased a sony tv 22 inch from sheethal electronics pariyaram a subsidiary of whitemart, chalakudy, kerala. As usual we were expecting sony service repairs to come and install the tv. But the store owner with one of his friends came for installation. Feeling doubtful. We checked and found the product is a used one and warranty period was already over. We talked to the store owner and he agreed to take it back, upon we came back with...
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Barinder Kumar Goyal
from Hajipur, Punjab
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dus ka dum (deleting previous score & ranking

I am playing dus ka dum & indian idol on this app. My score and ranking upto its16th episode i. E. Upto 29/07/2018has not being displayed while playing on 4/08/2018, i have to play the game you are requested to look into the matter and restore my scoring and ranking &adding it in today's score.
Barinder kumar goyal
[protected]@yahoo.co.in
Dus ka dum is being telecast by sony entertainment network
Thanks...
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A
Abhi1981@
from Mumbai, Maharashtra
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bravia model: kdl-42w700b, serial no: 3374018 panel issue

I had purchased the model in the subject 3 years back and suddenly i am finding that thick black vertical line in the monitor.

When i approached they said that panel has been damaged and it would cost around rs 22000 for replacement and repairing charges which is around 40% of purchase cost.

This is pathetic to be paying such a huge amount and seems manufacturing defect. Like everyone i also trusted sony but...
+2 photos
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Address:201301

I purchased sony bravia led tv last year april (2017), and within 10 months it started giving red light blinking issues. Not getting powered on at all. I have called customer care many times but no positive feedback has been provided till yet.
People buy such big and expensive brands because of its quality and if this kind of quality and service has been provided then whats the need to go for such expensive brands....
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M
mrpatelmca2004
from Ahmedabad, Gujarat
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defective item provide

Address:Ahmedabad, Gujarat

Dear sir/mam,

My name is "mahendra patel" and middle class person. I have purchased the sony bravia tv (Klv43w772e) of 41000 rs from flipkart before 1 month and it is under the warranty period. I found manufacturing defective piece from sony corporation. So i have contact to flipkart first explain whole problem. They people are not given me proper answer and told me to contact sony service center then after i contact to sony...
+1 photos
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S
Siddappa HK
from Bengaluru, Karnataka
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product warranty issue.

Address:571401
Website:www Sony India

Am siddappa hk... Mobile number..[protected].. Mail.. [protected]@gmail.com... Sony led. Tv 40.. Inches.. Tv parchasing..19/10/2017... Unilite appliances kengeri upanagar nagarbhavi... Led tv 1 year warranty i will tell you... Sales manager mr nanda... Raise the complaint 30 block dots.. For tv screen... That reason is a complaint for 28/06/2018... Sony complete number...48830441. And job number...1635303.. T any response in you sony india......
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P
pradeepsh
from New Delhi, Delhi
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display flickering and blink the picture

Address:New Delhi, Delhi, 110051

I bought a led 40w800d full android smart tv on 26.10.2016, dealer said that company provide 2 year warranty and their a scheme which you extended the warranty for 2 year more. Behalf on that bajaj finance book a extended charge for us and align extended warranty fpr 26.10.2018. Right i made a complaint regarding the issue but service centre said that sir 1 year manufacturing warranty and 2 years for panel warranty and you have too pay visiting...
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A
Ashok8833
from Jasidih, Jharkhand
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poor product quality and poor service

Address:831012

Dear sir,
I have purchased an led tv 42w700b through corporate option of my esteemed company on 19th apr 15 at bhubneshwar on discounted price of rs 54500.00, at that time the market offer price was in 57-58k range, it was hanged on wall in may 16 in the house at jugsalai at jamshedpur jharkhand by sony representative and viewed occasionally pictures only by using pendrive or vcd, no set up box connections are taken due to our unavailability...
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E
enjeti
from Sathupalli, Telangana
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unable to log on as I am not a robot goes in never ending loop

Website:sonyliv.com

I am a premier member and unable to watch any of the premier shows as it is impossible to log on. Firstly the images in i am not a robot are of very poor quality and secondly it goes in a never ending loop and finally crashes with a message of computer or network issues and try again later. It never works... Even after hours... I made a mistake of purchasing a premier service. I use an ipad air...
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H
HariomGupta2018
from Delhi, Delhi
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motherboard issue in klv43w772e

Address:122001

Dear Team,

I purchased TV ( SONY 108.0 CM Full HD KLV43W&&@E) on date 11 Oct 2107 and in Just 9 Month its volume gone then its display also gone. In starting we were thinking that some issue in signal network but once operator verify that there is no issue in signal then make complain in Sony customer care on 29 July. Engineer visited on 30 and told that its Mother board gone. Today they inform me that they will replace its...
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G
Gayatri Juvekar
from Bengaluru, Karnataka
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tv started giving issues within warranty period, and poor customer service.

Address:560100

I bought the sony bravia klv 40w562d 40 inch smart full hd led with 1 year warranty on 17thmay 2017.
26 april 2018, this tv started flickering and suddenly display was not working, only audio was playing. Once restart the tv it was working fine, this issue continuing, so i raised the request on 28th april 2018.

The sony authorized technician (Mr. Ram) visited our place on 2nd may 2018. When he switched on the tv, it’s...
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A
advaitingole
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display issues

Address:400066

I have bought sony 32" led tv, model code - klv32w512d, chasis no. 4047836 in june 2016. The tv is having some display problem since few days. It automatically goes into demo mode (Loop) and flashes options like w51d, x - reality pro, you tube, wife certified, built in woofer, photo sharing plus. X protection pro and finally gets stuck with x-reality pro option asking for yes or no and splits the display in two half with half in custom -...
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L
Last device nagori
from Vadodara, Gujarat
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sony arabia klv 40r562c led

Address:Vadodara, Gujarat

Model no. kLV 40R5626

I kastu Devi nagori, request you to pay attention to my severe problem I buy TV from sales corner vadodara .

But during short period many problem arises sometimes the whole screen display is black. We have complain on your call center no. also .

We bought this costly product so no future investment arrives. But in short duration only the Display Is OFF. It appears fully blank...
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S
Sumit Makkar
from Delhi, Delhi
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kd55a8f sony oled tv

Address:New Delhi, Delhi, 110034

I have unfortunately purchased sony product though good one but unable to comprehend/ understand company policies to not hand over all the attachments in this case wall bracket to the customer. I understand from your company representative policies do not allow for the same. If this is the way sony works i would like to switch over to other companies who do not have such policies.

The company should not have policies like...
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S
swapnanildutta
from Kolkata, West Bengal
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klv-49w772

Address:Hooghly, West Bengal, 712136
Website:www.sony.net/SonyInfo/Support

My product has some some issues with the pixel board and we had notified it to to the service center but they aren't taking any heed to repair our tv. We are fed up with this regular rejection and we want our product to be repaired soon and at least send a person to check the issue. This it just being irresponsible on the part of the customer care....
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H
Hina Tyagi
from Noida, Uttar Pradesh
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video clip forwarding issue

Mei jab bhiii sony liv app pr koiii bhiii seriel dekhti hu mere smart sony bravia tv mei to video apne aap hi forward hone lagti hai aur koiii bhiii program dekh nhii paati plz jaldii se jaldiii iss problem ko solve kijiye
I am a big fan of crime patrol and i cannaot watchh any episode i have done alll setting of my smart tv but not succeed plz help plz fix it...
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R
rintudibrugarh
from Digboi, Assam
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sony 43 inch led tv sony 8628653 model kdl 43w800d

Address:Dibrugarh, Assam, 786001

Respected sir,
This is to inform you that i had purchased a sony tv model no kdl 43w800d from m/s umang dibrugarh on 29.06.2018, after 2 to 3 months the tv stopped working and i complaint about this to the service center and they had send their service engineer mr manoj and he came and saw that the curcuit is not working so they changed the whole curcuit nd it again started working.
But again today on 28 07 2018 the tv stopped...
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D
DanTDM Thedimondminecrat
from Noida, Uttar Pradesh
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sony playstation

Address:110092

I accidently logged out of my ps4 account. I have forgot my password and date of birth of my psn account. I want your help to change my password. I can give some information you need to help me. I need to sign because i have a lot of data online on the account which i need to be accessible. You can ask me about some information that mat help you to help me....
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A
Amit_kumarsingh123
from Agra, Uttar Pradesh
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led tv model name - klv-40w562d manufacturing defect please solve my problem

Address:Agra, Uttar Pradesh, 282005

Dear sir,

Please solve my problem

I have purchased led tv model name klv-40w562d on dated 01/06/2018 from your dealer m/s kumar enterprises, madia katra, agra. After 2 days led problem start and i called your customer care no. And the technician check the problem and he said replace for penal of led or said that this model is not available in company this time please replace other model and give about rs. 7000/-...
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V
vilasfoman
from Mumbai, Maharashtra
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sony smart led klv32w562d

Address:Mumbai City, Maharashtra, 400052

I had brought sony smart led tv klv32w562d on27/07/2016 which had warranty of one year, know it exact 2 year from of purchase my tv is not working properly i had complaint to yr service center, engineer came to my place and said that yr led panel is faulty and need a replacement which may cost about rs. 17000 which half the cost of my purchase. I had purchase sony tv as it is reputed company and good performance but know i m totally disappointed...
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