Sony India Complaints & Reviews

Purchased a 43" 950D, your ISD(Rathin - hometown) suggested me that after completing 1year 15days I can extend the warranty.
But as I reached the customer care they informed that it could be done only if the product has not crossed 1year after billing.
Please make sure that your ISD knows the exact thing before communicating to the customers.

Instead of repeated reminders my service center at main road Ranchi jharkhand is unable to solve the issue. I have already visited 2 to 3 times but there is no positive response from your side

Worst Customer service .. such a big company having lethargic Customer service..

My numbers is [protected].. for detail call me

I tried to reach out to Sony Liv multiple times on twitter but no response from them. Football matches wont stream on the tv and all other series/programs will work normally.

Hello yesterday i have recharge 199 on sony liv here have axis bank debit card 100% cash back but no give cashback an refund is not give

You are changed the roll of sharda devi
This is not good
Old sharda is amezing
We only like that actress in the roll of shara devi
New one is not perfect fit in that roll
You have to changed that and took old sharda devi back
That old one is perfect in that roll

माननिये महोदय
सोनी टीवी,

कृपया आप सभी गलत इतिहास न दिखाए सिकंदर कभी भी पोरस के राज्ये मैं गया हिन् नहीं उसके राजयविषेक मैं ये गलत इतिहास हैं जिससे जानकारी गलत ना दे .. किर्प्या हमारे इतिहास क साथ छेड़ छाड़ न करे. बरना हमें क़ानूनी करवाई करनी पड़ेगी.

Display Issue with my Sony Bravia KDL-42W700B INC[protected].

I am suffering with the display issue since last 7 months when my TV was just 2.2 year old.

I have logged multiple cases with sony and was informed that i may need to change the entire mother board which cost me 8576/- (PFA invoice and CASH/CHEQUE receipt for the same) which was shocking for me, but i have to do that as there was no other option left.

And now after 7 moths of service when the issue started again I have to go back to the vendor named Krish Electronics to check for this issue.

Details :-

1. Called logged to Krish Electronics :- 2.09 PM 27th June 18 (Was assured that engineer will visit us on 28/6/18 evening)
2. Followed up on 28th June 18 4.34 PM again i was assured that engineer Mahesh will visit us.
3. Engineer didn't turned up on 28th June 18
4. Called Krish Electronics :- 12.22 PM 29th June 18 (Was assured that engineer will visit us on 29/6/18 evening)
5. Called Krish Electronics :- 5.46 PM 29th June 18 (Engineer is in Kandivali West he will come at our place by 7 PM )
6. Called Krish Electronics :- 6.54 PM 29th June 18 (Engineer is stuck and he will come at our place by 8 PM)
7. Engineer called me at 7.02 PM and stated that he will come by 8.30 PM.
8. At 8.45 I called the engineer and he said he is near by my place he will come in 15 min ie 9.00 PM 29th June 18
9. Engineer finally landed at 9 PM and with 1 min he said that display is not working you need to change the display which will cost me approx 19, 000 /- Rs.
10. I demanded the customer satisfaction report sheet from him which he said that there is no such thing with sony service.

This is quite frustrating, i have bought one of the expensive brand in the market which cost me more when i compare with other products and i get such a pathetic service.

I am using sony products for more than 20 years i have not experience such thing in my entire 19 years.

And more over unfortunately i have one more product for Sony Bravia which was recently (mostly 3 months ago) repaired which was having same display issue.(You can get the details in your DB for this)

I am unhappy to say that I have lost trust in Sony completely which such quantity of product and services.

I gave my earphones to service center on this june 11 . they said we exchange the product with in 1 week..and its getting late . i want my product..fastly
and job no:J81415150

KLV-40W672E
Wifi isnt working, internent not connecting even after showing the networks
Wifi direct and screen mirroring not working