Sony India Complaints & Reviews

I Registered a complain to Sony service center of Ranchi (M/s Fortune, Main Road, Pradhan Tower, Ranchi), Jharkhand on date - 28/06/2018.
They checked my DVD Player and told me that player has a problem of reading disk and low sound of FM and it will cost around Rs. 3500.
Yesterday they called me to give back the DVD system and told me that the surround system of the player will not work and to repair it, the motherboard have...

I live in ahmedabad, gujarat. I have a wall mount sony lcd tv with model number :- kdl-40ex600. Recently my tv stopped working and hence i called on sony support toll free number and asked for their authorized dealer. They gave me the address of a "customer support center" located at 558 zakariya pole, relief road, ahmedabad-01. They checked the tv and took our tv for repairs and gave us time of 2-3 days for reapirs. When we called after...

Bought a sony ear phone on 27/04/2018. The product is having one year warranty. After 2 months o[censored]se it started showing problems. I got it thrice to sony service center which is located in jayanagar bangalore but they were not ready to repair or replace it. I bought this product as it was having one year warranty. Now the customer service itself is bad. Never go for any sony products. The experience from their customer service is worse...

Hello
I Registered a complain to Sony center of Navsari, Gujarat dated on 3rd July, 2018.
The job sheet no is J81633415..
One Person came and examined tv and said that it is physical damage.
I Explained them that it is not physical damage because there is no crack from out side. I told them that it is thermal crack which is occurs due to Heating.
But they do not want to understand.
Please solve...

I bought my sony bravia klv32r482b on 16/07/2014, within one year of spending my hard earned money (Rs 32227) on the so called quality brand its foc panel got damaged. We have normal usage of tv and also had a branded stabilizer in place for any power variation, still within 1 year i had to call the service center to get my tv repiared. Although it took them few days to come down at my place and as per them "replace" the foc panel. Since...

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Dear sir/ madam

We have purchase one tv model kd-43x7002e from croma electronics rajouri garden in the month of january 2018 but on 23rd june -2018 a small white color dot appearing in the screen left side for which i registered a complaint at sony service centre the engineer visit my palace given me the report by saying its physical damage from our side and given the estimate of rs 20, 953/- for repair.

But...

Last week, the red color disappeared from my tv screen. I lodged a complaint on the toll free number and was assigned to one of their service centre, who deputed their inspector to my residence in kolkata. After inspection i was informed that thtve panel was defective and must be replaced at a cost of a little over rs 13000 which worked out to about 33% of the purchase price. Anyway seeing no alternative, i signed the consent form, and paid...

We have purchased led tv with model number klv-40w562d product no[protected]on[protected]. Which is within 2 yrs warrenty period. We already had made complaint regarding loss of display so it was taken to center for repair and was given back saying ic changed. But just after 2 days again same problem have occured so make an arrangement for the same and reply soon....

Sony bravia led model no. Kdl 48w600b, serial # 3260408, we bought it on sep 2014, it has suddenly started giving double image and horizontal line in the picture. Upon registering complaint, the technician has diagnosed panel replacement and has given an estimate of rs 28, 000!!!

I understand the warranty is over but to my utmost dissatisfaction it is hard to believe that a product from sony which cost me 90, 000 rs, would...

I made a service call for to sony svc centre on 3rd june18 for - sony bravia kdl46w700a. Engineer from krish electronics attended on 4th and took advance of rs.500/- to book for new poweroutput box. He came to replace the same after 6 days with a broken piece of poweroutput box, which i refused to get it fixed. Post that he got a new one 13th june18. Still the tv was not functioning properly and was going on & off with 2 red lights blinking....

Just realized (July 2, 2018) that i am not able to watch live matches even after getting a premium subscription. I am getting a 5 mins delays match which are for free users.
There is a link for live match but if i click on the link the link is not working, i am getting a blank screen. It has been second time is been happening the same issue with this app. I am totally frustrated with this.

Resolve my problem fast as...

I have 32" LED TV model- KLD-32W700B, At May I found ON/OFF Problem on it and the service engineer suggest to change some parts which is costing around 10000/-. I agreed with him & ordered the Parts. After some days service engineer installed it. I pay the full amount which was produced to me from them. then few days later the same problem was arises.I called them once again. Then they took my set to their office. After that from last 15...

We have purchased one SONY 55x7002E tv on 25th of may 2018 at reliance retail LTD, vizag. Same was fixed at in our home, yesterday we have cleaned the tv with smooth cloth by holding edges
we have not even handled wrongly. After the cleaning when we switch on the tv we found internal damage on the screen, we all wondered.As sony is good one in brand, we have gone for it but we never expect that this kind of damaged peaces are being...

I have a Sony LED TV in month of May I registered complain on toll free number of Sony India service center and in return I gat a call for any local service center we thought it from company and they took our TV for repair after a month making 100 of calls they return TV and charge 11000 RS but next day it's completely gone off not working so we call the same person he took TV again and assured me that he will return it in tow days meanwhile...

I have 32" led tv model - kld-32r422b, recently we found single strip on it and the service engineer suggest to change the led panel which is costing around 12500/-.in our apartment already 3 nos of sony bravia tv got the same!
My all the electronics are from sony, but thus we never can keep our faith on your product anymore! This is horrible. There was nothing happen with the tv at all, no hitting on screen or anything, but still...

I bought a sony led tv. From ranaght nadia
West bengal.. The name of the shop is khosla electronic.. The model number of the tv is 43w662f.. I bought the tv today.. Then i told them about the gift (Football).. They told that the ball is out of stock.. But seeing their behaviour i think i did not get the gift.. Now what can i do? It is a humble request to u.. They delivered the tv set tomorrow...

Hello
Set india

Over a month i have been trying to login to my primimum account but i m unable to proceed. My log in details given bellow.

Login email id : chetan. [protected]@gmail.com
Mobile no. [protected]

Everytime i m trying to login i m getting reply after putting otp "this email address is already exist"👈 but this the only email address i bought the subscription for 1 year.br...

I have given my laptop to change motherboard amounting 12000 /- in bareilly sony service center. They gave me 3 month warranty. My laptop stop working within 20 days. I again submitted it to them. They took 20 days and replaced motherboard again and handover to me and now its again stop working. My warranty period is about to expire and they are just doing nothing. I hardly doubt they replace my motherboard. I invested 12000 rupess for nothing....

Your service centre is full of people who doesn;t want to help. Sony centere india kolkata griahat is where i went. Twice. While feeling i am the the worthless customer who expected warranty to be respected. I got calls from mrinal chakraborty according to truecaller. He doesn;t want to help. He makes me wait 30 minutes to take a report and 30 minutes to give me my under warranty product although i am waiting 5 days to get my under warranty...