Sony India Complaints & Reviews

Hi,
I bought sony bravia 43w800d tv 2 years before while watching tv all of sudden the tv turn off and starting blinking red light, i raised the complaint and now they are saying panel is gone we need to pay for the parts what the hell is this in 2years the tv goes then what product is this, i need to pay 80k for 2years to use tv is it? I will not leave this easily i will post everywhere this if i didn't get the tv repair for free...

I bough the sony liv 1 year premium subscription on 15-june-2018.
Worked fine for a day. Could watch the world cup.
Now it says my premium subscription has expired.

Money has be taken from the account and they have also send me an acknowledgement email.

No response to emails send to [protected]@setindia.com

Is there any phone number i could ring?...

I have purchased premium subscription of sony liv on 19/6/18 to watch world cup matches live on my laptop. However, i am unable to sign in from my account. The website freezes after clicking on sign in.
I even tried sign out from app before trying on browser and tried various browsers as well. I mailed customer care but they aren't addressing my issue....

Hi sir my is deepak jain. I owner of laptop shopee. I submit problematic 63 pes sony srs xb 10. On[protected] dec to till end of march company give 49 pes.. And march to still june i going sony orbit serves center at warli bt still company not give 1 pes from replacement from 14 panding pes i really disappointed there serves. When i going they give only 1 repaly (When your product come i will call u) last 3 month not come servis center? I...

PLEASE DO NOT BUY SONY 4K ANDROID LED TV, See the picture what I have got within 90 days o[censored]sing the TV.

I bought a brand new SONY LED TV for around 1 lack, after using it just for 90 days I started to see some kind of plastic pieces inside the TV.

When a service person comes to take a look into it, he just said this is not at all a problem and he can just open the TV and wipe it for me.

Now...

I gave my sony xperia z3+ for battery replacement and related issue to sony service centre. After 25 days they repaired my mobile but when i tested its bluetooth after repairing at the service centre itself it was not working. Now they are not able to repair my bluetooth.
They are chargong me rupees 2000 for resolving battery issue. Should i not be compenciated spoiling my devices bluetooth by the company....

I have been using this application sonyliv app last year. After my use i wanted to opt-out therefore, requested for un-subscribing from this app. I tried to unsubscribing from app. But i was not able to access that category on app. Therefore, i wrote to the customer care, but there has been no use, as it has been sending me forwarded massages for steps to unsubscribe from app. Which is of no use.

Along with that, there has...

I have paid money for the 3 months of subscription for Sony Liv TV. Money is deducted from my account but still didn't got any subscription.

Here are the details of the email that I received:-

Your transaction with www.sonyliv.com was successful

Transaction ID:[protected]
Merchant Website: www.sonyliv.com
Amount Paid: 149.00
Order Date:[protected]:30:08
Customer...

Hi sir,

I have subscribed for sonyliv for 6 months today morning and my subscription id is 54208385. On completion i have cancelled my auto-renew option from my purchases section.

Now i could notice that all the 2018 wc games are getting streamed at the delay of approx 6 mins, instead of live streaming whereas it's displaying that my premium pack is valid till 14 dec, 2018. Can you please look into this and...

I paid for rs 149 premium membership pack for 3 month online through the sonyliv portal. The money got deducted. But my premium membership has not yet been added into my account. The frustrating part is i have sent four mails to the [protected]@setindia.com which was mentioned in their portal. But i have got no response. This is really very poor service by such a big entertainment channel portal....

I had purchased a sony xperia z1 on[protected].
Orignal price on box - rs. 17990/-
After discounts i purchased it for 17498/- from amazon.

After 7 month o[censored]sage on[protected] display oh phone cracked,
Phone was functional and working, apart from a crack on display no issues reported till i submitted to service center.

On[protected] i was given a estimate repair cost of 18526/-
Which...

Yesterday i registered with sony liv app. I also subscribed to the super sports six months plan paying online. The online payment site sent me an email saying the transaction was successful. When i checked the app hoping i will be getting the service i subscribed for and watching the match live, to my disappointment the app is still asking me to subscribe to the same plan and pay for it which i already did. Sony liv app is not providing me...

I was trying to subscribe 'rs. 199/- for 6months" plan in sonyliv on 14/06/18. Sonyliv service id is 9996197. Wallet transaction id [protected]. Payment has been done but subscription was not successful. I have sent repeated email to [protected]@setindia.com but got no reply/action. I have tried to contact the customer care through phone but in vain. Please resolve the issue as early as possible....

I have very much repute about sony brand, so i bought sony led/klv-32w562d in5 on 28/07/2016, it has x-protection which prevents from lightning, as well have stabilizer to control power fluctuation, the problem is that when i turn on the tv red led blinks 5 times and gets display off, i took it to sony authorised service center they said that board has to changed due to power issue that board gets damaged like this. My complaint is that,...

I have complaint regarding poor service of your franchise tekno plaza, barrackpore. I lodge a complaint on 1st week of may 2018 but technician meet on 08/05/2018. Further no any information received from your end and then i made a call to techno plaza barrackpore-[protected] after 2 week and they replied me 'we are unable to repair your tv but we offered you to deposit draft for rs.21507.00 against a 32' new tv and send your old one to our...

Dear sir/madam,

My self mithilesh kumar i have sony tv and suddenly tv display was not working so on 12th of june 2108 i have raised compliant by calling to your customer care service centre no[protected] and on same day i got complaint id no 00901506.. So next day that is 13th of june 2018 at 11am i got a call from your service people bearing mobile no +91-[protected] stating that he will be coming by half an hour so i...

I just subscribed as a premium member of sonyliv. I watched fifa world cup first match with lot of disturbance. Im using samsung galaxy s8 plus mobile with 4g data speed but video quality from sonyliv app is very bad and lot of times connection has been lost and feeling bad that i subscribed as a premium member. Hotstar app is very good compare to sonyliv. Moreover i didn't see any highlight videos of post match. Let me know what is the procedure...

We went to this service centre in sanjauli, shimla for the sony laptop and sony phone compatibility issue as it was not detecting the phone in laptop. 290rs were charged and phone was formatted and data is not retrievable from the card itself now. 250rs were charged for changing the window and it did not happen. If the sony service center itself says we are not able to do it where else we should go. No bills were given, i asked for the fault...

Dated: 15.06.2018

Purchased sony led tv w772e on 21.04.2018 from reliance digital, kottayam, kerala. A defective piece delivered at home. On request to replace with a new unit, the old one was taken to sony service centre under the pretext of replacing with a new one. But the same unit repaired and delivered to me still defective. This was cheating from the part of sony. I had a number of correspondence since then and till...

I have submit my device xperia z3 compact device for replacement of touch. Its been more than a moth yet they say till now that parts are not available could'nt replace till now.
It has been submitted on 15/05/18 with job sheet number w[protected]

At aditya infosolutions b11 tilak marg dalibagh ganna sansthan lucknow 226001
Uttar pradesh

I personally visited the repair center multiple time then...