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Sony India Complaints & Reviews

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Last updated Feb 13, 2024
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Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 74

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D
Dinakar Babu Janga
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sony xperia xa1 ultra

Address:560066
Website:Worst experience

Hi,

I am writing this email with huge disappoitment after 1week o[censored]sage of sony xperia XA1 Ultra. I bought the phone for 28K on 02nd May 2018 and was very excited initially to capture some shots and record a video clip with my friends.I loved the cool display with bright colours and decent call quality.Everything was fine until i opened whatsapp to make a video call to my mother. She was able to hear my voice crstal clear...
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P
Prem19
from Gurgaon, Haryana
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installation service

Address:Faridabad, Haryana, 121004
Website:Customer Complaints

I purchase a sony lcd 40 inch tv on 06 may 2018.
A request is generate no.[protected] and assigned to sai electronic nit railway road faridabad
I call them for the installation and demo again and again but still no service engineer came for the installation and demo.
This show or reflect that very poor service from sony services center and their representative not bothered for customer....
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C
chin shah
from Nashik, Maharashtra
Feb 18, 2022
This thread was updated on Feb 18, 2022
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company people do not have motherboard

Address:400097

I bought sony kdl-42w900b on 3rd may 2015 from e-zone malad west mumbai (Now permanently closed)
Tv display now blank and i called to the sony customer care paid 1000 for the agent to visit after 8 days i got an update saying that the display motherboard for this product was stopped. Latest tv i purchased and in 3 yrs time parts are discontinued for premium product of 80, 000/- it feels like sony forces to buy costly product every...
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D
divyas1
from Bengaluru, Karnataka
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sony bravia 46hx925 panel issue

Address:560072

Hi
I have sony 46-hx925 display issue had started with horizontal lines. I complained to sony and service person visited and informed panel has to be changed we agreed later the company says that there is no panel available for this model and till now issue is not resolved when the parts are not available why do they sell that product to customers....
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Address:Hyderabad, Andhra Pradesh, 500028

I have purchased a ps4 and after few weeks of purchase it got some technical problem. I went to an authorized service center and they told that it is not reparable and it will be replaced. They promised a time frame of 1 week and maximum of 2. I have taken the ps4 for 34000 to give it to my kid in his holidays. It's been more than 6 weeks & i am still hearing a single answer from the authorized center as well as the call center "we don't...
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M
Mukesh Gow
from Kumbakonam, Tamil Nadu
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still repeating my phone issue

Address:Salem, Tamil Nadu, 637104

Dear sir, i bought one new xperia x dual cost as 25000. But that mobile has frequent issue. I am visited and submitted my mobile to sony authorized service centre, they are resolved only temporarily but my problem has not fixed permanently. So i sent somany mails to Sony but they are not responding my emails. My mobile cost is too high so i can't accept this issue. For your information am already complianted about this in consumer complaints...
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S
safycool
from Gurgaon, Haryana
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sony dj system

Address:Gurgaon, Haryana

Hi

I bought a sony dj system unit from ambience mall sony center and the same was promised to be delivered yesterday, i. E. 6th may 2018. However, the same has not been delivered yet. Upon calling them yesterday the staff was rude not helpful, disconnected the call and didnt reach even once to say the stock isnt available. Today, 7th may they still didnt reach back to me giving a confirmation. Upon calling several times they...
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S
surjya ghosh
from Kolkata, West Bengal
Jan 6, 2022
This thread was updated on Jan 6, 2022
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videos are not playing, black screen is appearing though all the content on site visible

Address:700033

Hello sir, mam
From 6th may 2018 onwards i am facing issue on sonyliv.com. As i am opening the videos it showing videos will start but after 9 secs only black screen no audio or video is playing. Ps i have updated and enabled flash player and cleared cookies from browser. This is happening for both live match and tv content. Also iam not able to log in via google or face book
Please help thanks and regards
Surjya s...
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B
Bharat Uddhav Chaudhari
from Durgapur, West Bengal
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picture quality very poor showing big vertical lines

Address:Ramanagara, Karnataka, 562159

Sub - tv picture quality going very very poor. Kindly guide me.
Dear sir,
I am bharat chaudhari, fr, achalu, ramanagaram 45th km banglore, i purchased tv sony led kdl32w600 sr. No 5384252. From above dealer sathya agencies sattur, on[protected], invoice no stu1-13/[protected]. So my 1 year warranty not valid now.
Sir, this tv quality picture going very poor vertical big line is showing since last 1 month. I have aitel...
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S
subrataaichsony
from Jammu, Jammu and Kashmir
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sony android 43" led tv

Address:New Delhi, Delhi, 110019

I bought sony led (Android) 43" tv (Model no. Kdl-43w800c) in september 2015 from authorised sony dealer in delhi. Suddenly, on 25th march 2018 (I. E. Only after 2.5 years), there was no display on the screen and only vertical lines were coming. My tv was out of warranty period.
The matter was immediately reported to sony service centre. After 2-3 days, the technician visited our house and after inspection, told that there is some...
+2 photos
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V
vickygaware
from Darwha, Maharashtra
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sony tv 42 inch not working

I bought sony led tv 2 yrs ago, few days before it suddenly stopped displaying picture. One of the service person came and took tv motherboard with him for checking. Today he came with new motherboard saying that my old motherboard was faulty. After he installed the new motherboard he brought with him and went.. After 5 to 10 mins my tv display was blank again. I asked sony customer care and service centre about the problem and also the cost...
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V
V.RAMA MOHAN REDDY
from Hyderabad, Telangana
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sony bravia smart tv model : kol 42w700b

Address:Hyderabad, Andhra Pradesh
Website:[email protected]

Dear sir
I have purchased a sony tv model no : kol 42w700b on 03.10.2014 at hyderabad, india. We are happy about the performance of tv. But we are not many features of the tv as we are not
Aware of the same. We are able to watch only you tube, netflix only apart from the regular
Programs given by the cable operator tata sky.
I have approached the customer care number of sony [protected] on 01.05.2018 and soughtbr...
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T
Tom Abraham
from Kalpetta, Kerala
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complaint no.10200860; 8015119020

Address:Kottayam, Kerala, 686613

The display of a w772e led tv is found to be defective/of very poor quality on opening of the original pack which has been certified by the service engr who opened the original box pack. I found the product to be much below the expected quality which i have required at kuwait city as well as harrow, london. Kindly invoke the sony quality assurance!

Tom abraham,
[protected]...
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P
Pinks77
from Bengaluru, Karnataka
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customer service

Address:Karnal, Haryana, 132001

This is our second complaint. We had sent one e-mail earlier to (Sonyindia. [protected]@ap. Sony.com) from [protected]@gmail.com. I have a 43r80d android tv which is in non-working condition since april 22, 2018. I lodged my first complaint with phone customer service on the same day. There is some issue with the screen. Technician visited after 3 bus days and informed there is an issue with panel and needs to be replaced and would take 2-3 bus...
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G
Ganeshtkn
from Chennai, Tamil Nadu
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the complaint is about delay in attending to repair tv.

Address:600078

I lodgged a complaint for service of my led tv on 20.04.2018. Complaint no. Is s9c20040030. It was advised that service will be provided within 24 hours. After follow up with your assistance team at bangalore, one service engineer came on 24.04.2018. He had taken the speaker for repair, promising to come the next day. Till date, is. 30.04.2018, nobody came to either return the speaker or rectify the set despite persistent follow up.
br...
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T
Tushar Kudalkar
from Mumbai, Maharashtra
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sony bravia- display issue

Address:Thane, Maharashtra, 400615

I had purchased a 55 inch, Sony Bravia Anroid Model No KDL-55W800D on 13/5/2017, Suddenly yesterday 29/4/2018, i had problem in the display and the complete picture was blank, I had registered a complain for which I got a complaint no 47110134 and a technician visited, as per him the Display panel has to be changed and it will take 10 working days.

I am shocked as I have no words to express my frustration, I would never recommend...
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N
Npatel990
from Jalalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

x9300d

Address:Surat, Gujarat, 395001

Dear Sir/Madam,

My name is nirav patel I m mailing you in regards to the worst after sale customer service and satisfaction that I have received from Sony service centre in surat gujarat india. Last year on 13 June 2017 I unfortunately may I say bought a new sony x9300d 55 inch tv and come this year april 7th the display is damaged from within and is confirmed by Sony technician that it's a manufacturing fault yet I have to...
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M
Mohit Dogra
from Chandigarh, Chandigarh
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sony x a1 ultra phone

Address:Ludhiana, Punjab, 141001

I have purchased a phone sony x which have some problems and in its replacement i offered xa1 ultra by sony service center and now that brand new phone hardware needs the replacement after the use of 2 months. 3rd class product sold with poor and irritating customer satisfaction services. No one is ready to listen the problem. Customer satisfaction is not their cup of tea. Sony is just money minded. I have asked to refund my money on pro...
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P
poovathum
from Thiruvananthapuram, Kerala
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damaged dual flash drive

Address:Kozhikode, Kerala, 91
Website:sonyindia

Sir, i have purchased the dual flash drive from 3g digital world at kozhikode on21/02/2018 of rs.1000/-. After two months, at the first time o[censored]se flash drive didnt worked so far.
This company's product is absolutely cheating the peoples without any
Avrage customer, particularly the service centre and shop is irresponsibly closed their eyes after sale the product.
We far away from calicut city and very expensive to...
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A
aksamity
from New Delhi, Delhi
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sony 65" tv 4k is waste of money

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.sony.co.in/electronics/tv/t/televisions

Hi,

I spent a few Lacs of Rupees to buy a 65" Sony 4K TV from Model KD65X9000B on 11th February 2015 (TV Serial Number 3251303).
On 11 April 2018 This TV died while we were watching a program on it. A complaint was lodged with Sony Customer care vide complaint number 46805720 on 13 April 2018. A person called T. Nani (Ph:[protected] turned up on the same day from an Authorized Dealer at 12:24 Noon. He said that Mother...
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