Sony India Complaints & Reviews

My near by sony service centre is not giving back my lcd and advance inspite of giving the the proof they were not allowing me to talk to manager and when i said i will complain about your service centre the manager said smiling sir main number dedun karlo complaint so i want to complaint further and talk to management team because such service centres are spoiling sony brand name if i don't get any help i will be going to consumer court...

Hi,
I own SONY LED TV
Model No : KDL32NX650.
It has a complaint of screen flickering.I gave a complaint in sony.They told Its board has gone.They ae not manufacturing the particular spare part.so they will replace with new tv for 14589Rs.we got mail reply from sony authorized service centre.This happened in february.after that I had a medical emergency situation and couldnt go there with the DD for 14589Rs. Now in May...

Hi,

I am writing this email with huge disappoitment after 1week o[censored]sage of sony xperia XA1 Ultra. I bought the phone for 28K on 02nd May 2018 and was very excited initially to capture some shots and record a video clip with my friends.I loved the cool display with bright colours and decent call quality.Everything was fine until i opened whatsapp to make a video call to my mother. She was able to hear my voice crstal clear...

I purchase a sony lcd 40 inch tv on 06 may 2018.
A request is generate no.[protected] and assigned to sai electronic nit railway road faridabad
I call them for the installation and demo again and again but still no service engineer came for the installation and demo.
This show or reflect that very poor service from sony services center and their representative not bothered for customer....

I bought sony kdl-42w900b on 3rd may 2015 from e-zone malad west mumbai (Now permanently closed)
Tv display now blank and i called to the sony customer care paid 1000 for the agent to visit after 8 days i got an update saying that the display motherboard for this product was stopped. Latest tv i purchased and in 3 yrs time parts are discontinued for premium product of 80, 000/- it feels like sony forces to buy costly product every...

Hi
I have sony 46-hx925 display issue had started with horizontal lines. I complained to sony and service person visited and informed panel has to be changed we agreed later the company says that there is no panel available for this model and till now issue is not resolved when the parts are not available why do they sell that product to customers....

I have purchased a ps4 and after few weeks of purchase it got some technical problem. I went to an authorized service center and they told that it is not reparable and it will be replaced. They promised a time frame of 1 week and maximum of 2. I have taken the ps4 for 34000 to give it to my kid in his holidays. It's been more than 6 weeks & i am still hearing a single answer from the authorized center as well as the call center "we don't...

Dear sir, i bought one new xperia x dual cost as 25000. But that mobile has frequent issue. I am visited and submitted my mobile to sony authorized service centre, they are resolved only temporarily but my problem has not fixed permanently. So i sent somany mails to Sony but they are not responding my emails. My mobile cost is too high so i can't accept this issue. For your information am already complianted about this in consumer complaints...

Hi

I bought a sony dj system unit from ambience mall sony center and the same was promised to be delivered yesterday, i. E. 6th may 2018. However, the same has not been delivered yet. Upon calling them yesterday the staff was rude not helpful, disconnected the call and didnt reach even once to say the stock isnt available. Today, 7th may they still didnt reach back to me giving a confirmation. Upon calling several times they...

Hello sir, mam
From 6th may 2018 onwards i am facing issue on sonyliv.com. As i am opening the videos it showing videos will start but after 9 secs only black screen no audio or video is playing. Ps i have updated and enabled flash player and cleared cookies from browser. This is happening for both live match and tv content. Also iam not able to log in via google or face book
Please help thanks and regards
Surjya s...

Sub - tv picture quality going very very poor. Kindly guide me.
Dear sir,
I am bharat chaudhari, fr, achalu, ramanagaram 45th km banglore, i purchased tv sony led kdl32w600 sr. No 5384252. From above dealer sathya agencies sattur, on[protected], invoice no stu1-13/[protected]. So my 1 year warranty not valid now.
Sir, this tv quality picture going very poor vertical big line is showing since last 1 month. I have aitel...

I bought sony led (Android) 43" tv (Model no. Kdl-43w800c) in september 2015 from authorised sony dealer in delhi. Suddenly, on 25th march 2018 (I. E. Only after 2.5 years), there was no display on the screen and only vertical lines were coming. My tv was out of warranty period.
The matter was immediately reported to sony service centre. After 2-3 days, the technician visited our house and after inspection, told that there is some...

I bought sony led tv 2 yrs ago, few days before it suddenly stopped displaying picture. One of the service person came and took tv motherboard with him for checking. Today he came with new motherboard saying that my old motherboard was faulty. After he installed the new motherboard he brought with him and went.. After 5 to 10 mins my tv display was blank again. I asked sony customer care and service centre about the problem and also the cost...

Dear sir
I have purchased a sony tv model no : kol 42w700b on 03.10.2014 at hyderabad, india. We are happy about the performance of tv. But we are not many features of the tv as we are not
Aware of the same. We are able to watch only you tube, netflix only apart from the regular
Programs given by the cable operator tata sky.
I have approached the customer care number of sony [protected] on 01.05.2018 and soughtbr...

The display of a w772e led tv is found to be defective/of very poor quality on opening of the original pack which has been certified by the service engr who opened the original box pack. I found the product to be much below the expected quality which i have required at kuwait city as well as harrow, london. Kindly invoke the sony quality assurance!

Tom abraham,
[protected]...

This is our second complaint. We had sent one e-mail earlier to (Sonyindia. [protected]@ap. Sony.com) from [protected]@gmail.com. I have a 43r80d android tv which is in non-working condition since april 22, 2018. I lodged my first complaint with phone customer service on the same day. There is some issue with the screen. Technician visited after 3 bus days and informed there is an issue with panel and needs to be replaced and would take 2-3 bus...

I lodgged a complaint for service of my led tv on 20.04.2018. Complaint no. Is s9c20040030. It was advised that service will be provided within 24 hours. After follow up with your assistance team at bangalore, one service engineer came on 24.04.2018. He had taken the speaker for repair, promising to come the next day. Till date, is. 30.04.2018, nobody came to either return the speaker or rectify the set despite persistent follow up.
br...

I had purchased a 55 inch, Sony Bravia Anroid Model No KDL-55W800D on 13/5/2017, Suddenly yesterday 29/4/2018, i had problem in the display and the complete picture was blank, I had registered a complain for which I got a complaint no 47110134 and a technician visited, as per him the Display panel has to be changed and it will take 10 working days.

I am shocked as I have no words to express my frustration, I would never recommend...

Dear Sir/Madam,

My name is nirav patel I m mailing you in regards to the worst after sale customer service and satisfaction that I have received from Sony service centre in surat gujarat india. Last year on 13 June 2017 I unfortunately may I say bought a new sony x9300d 55 inch tv and come this year april 7th the display is damaged from within and is confirmed by Sony technician that it's a manufacturing fault yet I have to...

I have purchased a phone sony x which have some problems and in its replacement i offered xa1 ultra by sony service center and now that brand new phone hardware needs the replacement after the use of 2 months. 3rd class product sold with poor and irritating customer satisfaction services. No one is ready to listen the problem. Customer satisfaction is not their cup of tea. Sony is just money minded. I have asked to refund my money on pro...