Sony India Complaints & Reviews

Sir, i have purchased the dual flash drive from 3g digital world at kozhikode on21/02/2018 of rs.1000/-. After two months, at the first time o[censored]se flash drive didnt worked so far.
This company's product is absolutely cheating the peoples without any
Avrage customer, particularly the service centre and shop is irresponsibly closed their eyes after sale the product.
We far away from calicut city and very expensive to...

Hi,

I spent a few Lacs of Rupees to buy a 65" Sony 4K TV from Model KD65X9000B on 11th February 2015 (TV Serial Number 3251303).
On 11 April 2018 This TV died while we were watching a program on it. A complaint was lodged with Sony Customer care vide complaint number 46805720 on 13 April 2018. A person called T. Nani (Ph:[protected] turned up on the same day from an Authorized Dealer at 12:24 Noon. He said that Mother...

I am having above mention LED TV and purchased on 13/2/16, from Croma, Baroda . After purchase withen six months there was problem with LED and replaced by company now it has some other problem it's not working, hence we have complained to local service centre but thay have not given any responce in two day of time. Now I would like say that after having TV from such a big company and getting such responce /service and material is not good...

Sir,
I have booked a complaint for repair of my 32" sony bravia lcd tv purchased nearly 7 years back with their thrissur service center (Phone[protected] on 28/03/2018. Thy didn't give me any complaint registration number. But, they informed that one technician will attend the complaint intermediately. On[protected] afternoon, one technician (Mobile no:[protected], called me and informed that he is in that locality and will be...

Dear Concern,

I have brought a led on dec 2016 but after one year three months my screen is going blank. Than i m very much thankful to SONY they have replaced my screen but after one month i m facing same problem . Now tell me one thing how many times i have to change my screen due to same problem. I think i have done a very big big big mistake of my life that i have purchased a sony product.
Now please dont change...

Hi,

I logged complaint of my sony 32 inch led tv (Model - klv32ex330), which is now out of warranty. Complaint was for flickering display screen, with local sony tv repair center 'j p electronics, plot no. 331, sector 4, vaishali, ghaziabad - 201010, up, india'. Complaint serial no. Was 3293370, was attended on 17th april 2018 and was closed stating that led display screen panel is faulty and needs to be replaced, tentative...

Sir/madam,

My tv is not even completed 2 years and already has a mother board problem for which your service center has given us a quotation of 5900rs. For the replacement and it is taking close to 5 days for it. Wanted to know the reason behind this problem as the tv is relatively new and now only such a problem. Can you please clarify how this can happen so soon?? As we purchased sony as it has a very good product life......

Respected Team,

We have purchased Led KDL43W800D 3D TV, i have given the TV for exchange due to not availability of panel of the same, but here at vapi sony service center we found very worst service provider which i have ever seen.. And Mr.Sailesh is giving only commitment no proper answer provide by him. His way of langauge and his attitude is also the reason for worst service. Even i have speak to cc but they are also giving...

Today is almost a month and 2 days yet now i have not received any response from any one from k g electronics nor from any other officials to whom i have talked with. I have sent the previous email on march 31.

From the day 1 when i have visited the k g electronics the response which i get from mr. Vibin is ridiculous. He is telling himself as a technical specialist, but he doesn't have any knowledge about the product and he...

I purchased a 40' colour sony led tv kdl-ex520 in feb 2012. This was my first sony product purchased and as i had heard a lot about sony product quality i blindly bought the product. Now i am facing the vertical lines and distortion on the screen, when approached the customer care (Complaint no[protected], they asked to do the factory settings which i did but the problem still exists. Then an engineer came to inspect the tv. He told me that...

Aforesaid model led tv purchased on[protected] has become out of order whereas after lodging complaint with the dealer in the morning the complaint was addressed on[protected] an after much persuasion & found that main mother board is defective which will be available after 7 days; immediate & faster service is solicited. Reputation of sony is at stake & not customer friendly. Warranty coverage is not the only solution rather, product should...

Hi,

I purchased a brand new sony 43 inch x7002e from sri a. N & sons sony center in chennai. I faced a problem where there many black particles inside the plasma within a month of my purchase. So i raised an complaint and service request on 01-apr-2018 (Vide id:[protected]Request id:[protected]. This was assigned to service center and a representative visited us and said that there are dust particles formed inside the plasma...

Hi team
I have purchase sony led 32 inch at metro on 19.04.18 and next day person came for installation from sony. I asked for flexible wall fixing but he said no sir company will give only table stand if you want flexible it is changeable of rs 1650/-. My service request id 46943033 is assigned from benchmark infotech.

Kindly check and revert this was not acceptable from sony....

I had sony tv (Kdl 46w700a) bought in 2013 sep. Now tv is not working showing multiple images

I have raised a complaint[protected]. Service engineer checked and found tft (Thin film transistor) damaged. Need to be replaced
Customer service team suggesting the part was not available and they are forcing us to buy a new tv where they give some percentage of discount itseems.

Within 4.5 yrs will the part...

I am referring to the serial tarak mehta ka ooltah chashmah being played on sony sab tv.
The current track or story is showing the children in bad light. The children want to learn to drive a scooter. All of them have been shown as underage drivers and without a valid license or learner's license. They shave been shown to steal the keys from a known person for getting a duplicate key made for a scooter in their society. They have...

I took an annual subscription on march 10 2018 but no access to content despite several mails. I paid for a monthly subscription at 99 rs on march 22 to test. Since then i have cancelled but get messages that it will auto renew; so they will illegally debit 99 rs every month. And i don’t know yet what happened to my annual subscription! Appalled!!!...

Sir,

I purchased a led tv of 55"from m/s b. L. Computer bareilly vide bill no 167 dated 13.04.2017, which was sealed pack. On[protected] i make an online request for its installation. Service engineer of digital informatics pvt ltd bareilly came and open sealed pack box and installed on the wall. When he plugged and start the led tv he says it is damaged.

Service engineer contact with his higher authorities...

Dear. Sir
I have inform you that i will purchase my sony bravia tv on your authorised dealer on year 2010. Now my problem is when we open my tv watching it then suddenly volume is disconnected & then connected this way we have not watching properly.
One more thing you resolve my problem on phone call or arrange technition by company please inform me.

So kindly request you to please resolve my problem as soon as...

What's the problem in uploading all the episodes of kuch toh log kahenge?? There are very few episodes in the app. Please upload each and every episode of kuch toh log kahenge as soon as possible. I was looking for many episodes since a long time but i didn't find them in the app, it was very disappointing so please consider the request and upload all the episodes of the show kuch toh log kahenge....

On date 11/08/2017 i bought a sony product, sony xperia xa dual from neeru enterprises gf-4, p-5, ocean plaza, sector 18, noida-201301
[protected]@gmail.com.

Following are the imei's no.

Imei-1 :[protected]
Imei-2 :[protected]

My phone got a slight software prolem after using 4 months. The problem was when i end up with call. It functionality on touch screen got...