Sony India Complaints & Reviews

Sir,
I purchased my sony bravia 48w562d led tv in december-2016 from reliance digital panvel stores. And in just hardly after one year and one month it started display problem. Panel is full of white lines/patches. I tryed to contact with sony customer care but they said ur product is out of warranty and we cannot help for you. When i asked for paid service now even after 2 months of time period they keep on saying that the spare...

I was using xperia xa1 ultra and it fell and broke. I submitted the phone to my nearest sony authorized service center and they told me that 10-15 days would be required for the repair to get done. During these 15 days i called the service center a few times but there was no response and they did not provide me with any information regarding the repair process. On the 16th day, they called me to let me know about the expense required for...

Sir i have gave my mobile phone to to sony service centre which is located in sector 18, noida, on 3rd of april 2018, for repairing and they told me that in 5 to 7 days your mobile phone will be ok i said ok. But today is 13th of april 2018, but still they said every time awaited for part... Awaited for part.
And they will charge 4100 for changing display....

‪It’s a Pathetic experience from the Manufacturer of SONY LED TV.‬
‪We have purchased the SONY Bravia Television Model - KLV-40R352D IN5 bearing serial number 4526079 from Sales Corner, Manjalpur, Vadodara, Gujarat on Oct’17 and after 6 month past we started facing Issues. We complained for the same and they have replaced the Mother Board 2 Times stating that if this time trouble arise they will replace the TV set. Complaint...

Hello,
Sony company is becoming one of the fraud companies. It is making customers fool by saying some reasons like production stopped and parts not available. To sell their new products, sony service center indiranagar bangalore, they said to me tv's display panel is broken and its cost around 8000. After 10 days when i called they replied the common story part is not available and you buy a new tv, we will give 25% discount. So...

Dear sir,

Please find below my trail mail i have been purchased SONY tv 2 years back now i am facing problem.

I got reply from concern person from SONY customer support which is not satisfy me they have given reply like business motive they want to insist to buy their product. with the cost of Rs.23, 000/-

They have supplied me the defective product of SONY TV, now i am very much suffering.br...

Worst Customer Service provided by Sony
I bought Sony KDL-42W900B on 2015. On March month, TV display was out and I reached to the Customer Care and paid 1300 for the agent to visit. After 5 days I got an update saying that the Display for this product was stopped . How can Big company like Sony can stop the production of a spare products ? I bought for 86000 and now it’s a huge loss for me as I have to buy a brand new TV.....

Dear sony team,

As i intimated my mobile related concern on[protected] to run service infocare pvt ltd-hyderabad
For the same "run service infocare pvt ltd-hyderabad" check with my phone and ask two days of time to provide detail clarification on estimated service price on the same day.
Then i provided my brother contact number as a alternate contact number.
For the same he received one call on[protected]...

The technician brought the T.V after 10 days after repairing it and charged us 31 thousand but after the repair an evident black spot is visible on the screen and the technician is not ready to own it up to it. He admitted to have realised that flaw before bringing back the T.V but instead of telling us about it he brought it to our place after travelling for 2hours. And now when I am demanding an explanation, the only reaponse he has is...

I have purchased the above led TV on 30/08/2016. About 01/04/2018 the display of the T. V become multicolour. Then I have reset the system of the T. V. After that the display become OK. Then after I called Sony service center. One man came to my home. That time my T. V did not become multicolor. He told that if T. V again become multicolor then don't do anything and let T. V on until mechanic come. We have done the same thing and my T. V...

Sony,

Regret to start this complaint with harsh words but that is what your customer service team deserves - YOU ARE CHEATERS AND HARASSERS.

We have been trying to ru around (like fools) to get our new tv fixed - rather get refunded because now we do not want to have any relationship with Sony.

We bought a new Sony tv worth Rs. 75, 000 (and mind you its not a small amount for us)
thinking...

My sony handset of XA1 which I had perches from Belgaum karnataka state shop ( Sachin Communicatio) in the month of May2017, After that last 2-3 days I am facing problem with touch screen which is not operated properly of key pad touch this handset is having with under warranty period till 12th May-18. Sony is one of the best company for mobile sector in world but the kind of service and injustice with me is very sad.
So i have submitted...

I have purchased sony LCD for Rs 32000/- in 2012. Now it has undergone for repair and got reply that spare parts are not available.which is not prompt and sony such a big company why it is not maintaining even for 10 years. I have decided to file a suit against sony on it in consumer forum. I have a hope that will won the case.

Regards-
Sravan
[protected]...

I submitted a mobile around a week ago at janakpuri sony authorised service centre for repairing back of my mobile handset. They told me that they will give me a estimate within 2-3 working days but when the estimate came they gave me an estimate of ₹13000/- which included the display and back and some minor repairs but when i told them before only to change the back only they insisted to change the display which was of huge amount but...

Dear sir / madam
I purchased sony kdl-46cx520, it's warranty period is over and it is not the budget line product, last 10 days it has picture problem and i call serving job no.- j 80776779
Service says it will not repairable please take 25% offer and buy new tv.
My question to sony india ltd.

1) why will it not be repaired?

2) what is 25% offer when a big mall and local saler gives near...

Job id: j80530257

Service center was reluctant to take laptop as there were not having os. But sony customer care suggested to submit the laptop and they will provide the os.

After submitting the laptop on 28-feb-2018, the part was ordered on 12-march-2018. This issue is dragging from past one month. Yesterday i was told by service center that recovery disk is not available and laptop cannot be repaired.
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Dear sony

I bought my sony xperia xa1 eight months ago after two month the touch was not working i serviced my mobile in nearby authorised service center they give me assurance that the problem wont repeat again. But after some days again the touch issues came and i contacted my service person for rectification he serviced and get back after one month this problem repeats again and again 3 times my mobile was serviced now 4th...

Hello,

I am mehul chaudhari from gandhinagar, gujarat, india. My smart phone number is [protected].

I owned sony xperia xa 1 dual on 18th may 2017 for 18990/-rs. From that date to february 2018 this phone stopped working 3 times. I have given it to authorized service center in ahmadabad.in 9 month period service center has almost taken 3 months for repairing. And i am without phone during this period.
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Worst service by sony service center and call center ... there are not supported and argue... i give my phone at service center on 21st feb for sim slot replace but they not done till date (27th March)...
and still argue with me ... call center.. i said give call to senior but they didn't give... sony don't want to resolved my issue. worst company. don't buy sony mobiles... if any one dout in my chat so connect me i have proof agains...

I have bought a new xperia x mobile on april 26, 2017. It was very heated when i using camera.. And also am already give it the service center but still now the problem is not resolved... When i ask to the service center technician he told this mobile is failure model so can't resolve this problem like that... Now what can i do... The mobile cost is 25000.. So i can't ignore this mobile... Kindly tell this model is failure model? Really am...