Sony India Complaints & Reviews

Sir,

I purchased a 32' colour sony led tv kdl-32ex650 in sep, 2013. Now i am facing the problem of horizontal lines and distortion on the screen.
This is the 3rd time same problem happened in 4 yrs. Already replaced display panel two times.
Against customer care complaint no 44426498 an engineer came to inspect the tv. He told me that again the same display panel problem and which needs to be changed again....

I purchased a headset, but then it was not working because there was a problem in my phone headset jack. They said they are not going to take it back. They haven't even told earlier that there is no return policy. Just looting customers. Again they said they ll open the phone and identify the problem and let me know. They said come in 20 mins from 7:30pm. Neither they have told their shop timings. I went by 8 pm and the shop was closed and...

I had given my sony xperia at your authorised service center on 3rd october 2017 at andheri west. It took 1 month to get ready, and when i went to collect it, they had misplaced the sim card tray. Now it's one and a half months since they are searching for it.

I do not understand what is going on. Please investigate into this matter.

Job no. W[protected], model no. F5122 (In warranty)....

Recently i hav purchased sony hx400v model camera.

But after taking a picture., it is not good as expected and while zooming the picture the pixels are broken...

Please help me., like is there any option to return the camera (Bought in showroom) or i can buy a next model by returning this.

I am loving the sony products espicially quality but in this product i am totally upset.

Please...

I have purchase sony led 43 inch model no 43w800d dated 20/10/16 as your local dealer gupta vision shop no 1141/1 mani majra chandigarh. There some problem created in our led today. I contact in customer care they told that your led guarantee was expired and you will pay charged visit charges and if any part change then you will also paid. But on purchased time the dealer give the 2 years guarantee and 3 years warranty. And customer care...

Initially sony six announced ind vs sa 2018 series will be on sony six but now they changed the schedule to sony ten 1 this is ridiculous once u announced in sony six how can u change the schedule i[censored] don't have proper cricket channel then what is the use of buying broadcasting rights plse maintain a proper cricket channel i'm wasting my money bcz o[censored] i subscribed to sony six for only india vs sa series now u changed it to other channel...

Hi sony india,

Main subject i will buy a television ur local dealer rourkela, uditnagar branch about 2 months before, 2 days later in display in down show 1 line automatically, so i suddenly complained ur sony service their technician also visit for same & asked to me please wait ur television need to replacement due to its company manufacturing technical issue so kindly wait we change it with in working 7 days, still yet...

I was purchased a new xperia xa1 5 month before. Within 5 i visit sony customer service centre 2 times because my handset touch is not working. I took xa1 on emi. Change my handset or give me my money back. I already change my mobile within 5 month. When i purchased within 2 month touch is stop working. I can't believe sony used this type of 3rd class accessories. Please give me my back....

I was charged for the auto renewal of the monthly subscription charge of Rs 49 that has been charged to me from my Paytm wallet without my consent for Sony Liv monthly subscription. I have sent them an email about the same, have got only one response but does not mention why have they charged me and also not helped me with the refund. There should have been at least a consent or permission taken from a customer before taking money from them....

सेवा में,
श्री महाप्रबंधक महोदय/ तारीख -०७-१२-१७
श्री जनशिकायत निस्तारक अधिकारी
सोनी टेलीवेशन/मोबाइल्स / अन्य इलेक्ट्रानिक उपकरण निर्माण क.

विषय - घरेलू टेक्निकली...

Company denied to repair my home theater as i had purchased extra warranty period of two years from croma store located in chanddigarh and product was in extra warranty period...
And one thing more which i want bring notice that when i submited the home theater in sony service center, only one fault in it that was there was not working the usb port, they closedbtheir job sheet and handed over the product to me, when i was used the...

Dear sir
Your service is very poor. I bought a TV and call your worker to install and hesaid that he will come on 5:30pm and we were waiting for him. Wecall many times but there was no response. Last we call at 9:00pm he delays our many call and argues with us.many time answer l will reach halfandhour. Take immediate actionPardeep[protected]
Thanks...

Dear sir,
After 2nd time chnge my sony xperia xa1 this 3rd mobaile but this mobile also same issue. Mobaile one side is not working.
Keyboard is not working. I have purchase sony mobaile bcoz i have many work in mobaile but after expense 19000 service is totaly bed.

I confused because this service is totaly bed.

Now i request you refund my money.

Because you dont able to product...

We were watching TV today evening.suddenly voltage fluctuates and picture from screen disappears.we didn't understand what happens!we have brought this TV only a few months ago.so we can't afford a new TV right now. We didn't expect from such a famous TV maker company (Sony) that we have to call an engineer in such a short period of time after bought this TV.We belongs to a family, so we can't afford a new TV right now.so we request you to...

This service centre does not any standard for customer service... Front offices two girls have no manners.. To handle customer... They behave rudely with customers... Name told by her as ms sonia... And service centre does not have customer feedback system... Every time as a customer we have to take the follow up on status of our work... Even till now my work is not complete......

Dear sir
I have purchased sony led tv 3256d on 2.11.17 george enterprise sriperumbudur 602105. At the time of purchase they told me as a gift sony is offer the power bank on led tv but till date not providing the power bank am askinh about the same time sony not given the power bank so pls provide gift sony team
By
G. Karthikeyan
Email: [protected]@yahoo.com...

Dear team

I don’t recommend to anyone to buy sony products. Poor poor service from the company.

After so many reminders today one guy has visited, he said he will not give any demo because the home thetre has been installed by other person. And this guy has come from other service centre. Rahul has visited from sony service centre brs nagar ludhiana. I also talk with his senior that he said the demo will given...

Bought a led tv sony bravia klv - 32w672e on date of 18th oct 2017 and found manufacturing defect on tv which one confirmed by sony technician as well.

If the fault came with new box pack tv it must be replace but dealer and sony india both deny to replace and undergone 2 services and issue still not fixed even they have create new issue after service.

Now i can only see one option to file i complain in consumer...

Respected sirs
My sony xperia z was repaired and sent service thro balasubramaniam metals nanganallur om 21sep 2017 in job no w[protected]. I went serveral times to service center. On 20 th nov they told my cell was unable to repaired and we can give offer for any sony mobile in a discount price of 22 % to 25 %. And i prefered sony xzs black 64 gb. They told we sent mail for the price. Still i dint receive mail to pay the cash for...

Dear sir,

I have purchased sony led tv (Klv-32w672e) on 30th of september 2017 from yogesh electronics (Swargate pune), at the time of purchase they told me as a gift sony is offering a powerbank with the tv set, but till date the powerbank is not provided by yogesh electronice, am keep asking about the same but everytime they provide me answer like power bank is not in stock of sony (?) so they have not received it,
br...