[Resolved] Sonyliv — illegal money deduction

Mehakjain57

from Gurgaon, Haryana

Address:	Mumbai City, Maharashtra
Website:	www.setindia.com

I had subscribed for sony liv premium membership on the app and paid for the same through paytm account. I subscribed for it only for that month and i didn't know that these people will also deduct money for the next month. I received a message yesterday stating that my membership would be renewed today. There was no link or anything. Now money has been deducted from my paytm account without my permission for this month also. Also, there is no information about how to unsubscribe to your premium membership. I have sent an email to the customer support of sonyliv to which i requested for my unsubscription but there is no response yet. An amount of 120 is deducted from my paytm account illegally.

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Dec 22, 2017

Complaint marked as Resolved

Money refunded back

Verified Support

Dec 01, 2017

Sony India Customer Care's response Dear Madam,

We regret any inconvenience faced. We request you to write at [protected]@setindia.com for assistance.

Thanks and Regards,
SonyLIV

Dec 03, 2017

Updated by Mehakjain57 I want my subscription to get deactivated and want my money back for this transaction. How many days more will it take ? I strongly recommend people to never ever download this app. Setindia company is cheating people unnecessarily. Fraud company!

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Comments

Taher Kalla

from Mumbai, Maharashtra

sonyliv is fraud, dedcuting money from our bank / wallet unwantedly, no option found on sonyliv' apps or on there website for unsubscription .

Nsdlpr's reply, Nov 21, 2019

Same here.

Mehakjain57

from Gurgaon, Haryana

No response yet

Shweta Nema

from Delhi, Delhi

I have mailed sonyliv twice but there is no response and I continue to pay for the subscription charges even when I don't want to pay for it.

pratip220691

from Kolkata, West Bengal

When i play any video in sonyliv.Com video is not playing and show me that "this video is restricted from playing in your current geographic region".i want to watch video in sonyliv.com. What can i do to play video? please inform me. Thank you.

Haris Sikandar

I Just want to know that Why Sony Liv Cannot Broadcast Pakistan vs Newzeland Live Matches before that Sonyliv broadcast all live event Matches of Pakistan and then Highk=lights and everything but now they even don't broadcast it why any reason ...we want to watch high quality live match but u don't why???

Anmol bbbb

Same problem with me . My cash rs224 got deducted from my bank account but premium account not activate. I want refund or activate my premium account . I also send complaint but not reply . I strongly reccommend to all people do not install this fraud app.
THANKS