Spectranet Complaints & Reviews

I have taken spectranet connection for internet at home located ate indirapuram (Ghaziabad) and my registered mobile no is [protected] and have made paid in advanvce money.

One month ago when my internet got disturbed i called them and they detected the adapter to be defective and replaced it with second hand adapater on which i objected but again they gave assurance that there would be no problem in future.

Since...

This is Ashok Singh, using the Spectranet internet for last 4 years. Was residing till 15 days back at D-301, Lakecastle, Hiranandani Gardens, Powai, Mumbai:400 076. Have temporarily shifted for 6 months in the same complex, 1302, Glencroft coop hsg sty, Hiranandani Gardens, Powai.

Have paid the six monthly subscription of 7952/- ie from April 2016 to September 2016. For the last 15 days have written around 12 mails to [protected]@spectranet.in,...

I live in pimple saudagar. Spectranet internet is not working from past 4 days. Called the customer care loads of times, no action has been taken. Very poor service.. I curse myself the day i decided to choose spectranet as internet provider.. Very pathetic service provider.. From past last day customer care people saying that technician will come, he has not came to our home yet.. I informed them to disconnect my connection an return my...

First thing : When I took spectranet connection, Heera the spectranet representative told me that internet will work within two hours of complaint.

I lodged the complaint to spectranet customer care 4 times and still Internet is not working and I am facing frequent disconnection. I contacted Heera and many customer care executives but still no luck.This is 5th time, I again lodged the compalint.

Many times, I...

There is signal problem in my home.I have called customer care.They promised me that it get resolved by 8 working hrs.But didn't get resolved by more than 7 days.When i used to call customer care, they use to made false commitment that i have escalated the problem and get resolved by tomorrow.But he never give me the details of technicians and any kind of confirmation.It is already 10 days and i am still facing the issue.Coincidentally i...

The broadband of spectranet breaks down in every 10/15 days, they are charging customers in advance that means we are paying them for no service days too and they do not send their service engineers for days. Repeated follow ups fall on deaf ears. The services are poor and services ar non existent and charging customers in advance means we are paying them without any services when net system break down. The employees of spectranet in indirapuram...

Hello Team,

I am customer of Spectranet and this complain regarding internet is not working since 28th April 2016 to till now.I have complaint so many times via mail and call, but didnt get resolve till now.They keeps on saying me some outage problem is going on and it will get resolved tomorrow and this things i am listening from spectranet since 4 days.

I am paying amount but not getting services properly....

My internet connection was down for last 1 month ( from 13th Mar'16).
Customer Account Number (CAN):
[protected]BANG-037959
Contact number : [protected]

Intially I tried to contact through the Chat support and raised my issue. No respone received.Since I was out of station I was not able to check the internet status. On 1st Apr'16, when I came back I understood that my internet connection is still down.I...

I filed a request with Spectranet for rewiring my connection within same society on 31st March. Request Number: SR[protected].
For this request they charged me Rs500 and deadline of 5 days was given.
Now after 10 days and repeated calls and emails to the Spectranet customer care, no one is willing to resolve the issue or refund the money. Every time I call a new deadline is given and this has been going on for last 2-3 days...

I tried to reach the customer care multiple times via phone as well as emails but no replies received from them. They never receive calls. The LAN cable that they have connected is not working since the past 15 days. There are multiple complaints registered but no one came to resolve. They sell old routers to us which we become aware later when it stops working within few months of service. These people are simply cheaters. Please inquire...

I have been waiting for 14 days for a connection change from one flat to another flat in the same building...
THey asked me to pay 1000 Rs for the same and i paid. Everyday the customer care is giving reasons saying today, tomorrow etc.. still no body has turned up for change my connection....

Hi,

It's been about 1 week we are continuously calling Spectra net Customer care but not getting any positive response.

We have raised Complaint regarding the issue going in our Locality (Ruby Park, Park street society, Wakad, Pune). From last 1 week your customer care executives are telling us that issue will be resolve in 8 working hours and technician will come, but no one came and it is still the same.br...

-05/03/2016
- Internet Connection not working
- When we tried to get in touch with spectranet support for home users using[protected], we were not able to get through after more than 100 attempts and waiting for 10-20 minutes in last 5 days. The support for home users is not available and there are no other means of getting any other kind of support. calling their support for home users PATHETIC is an understatement. On the...

I am a Spectranet home internet customer. I have recently (15 days ago) shifted to a new apartment(21st Feb). The new apartment is right below the earlier one.
For starters i have been calling their Customer care service daily for hours n hours and nobody picked for a week. When they finally did they raised a service request(29th Feb), and said it will take 5 working days.
It has been more than 7 working days now, and when...

We are not able to connect to Internet for the last 4 days. Called the customer care and raised a ticket bearing no. SR[protected] and assured that the issue will be resolved in 8 working hours. But till now the issue is not resolved. We contacted to customer care almost 10 times till now and they keep on saying that the Technicians will come and resolve asap. We lost trust on them and the service is very bad....

What the hell is this, from last 3 days internet is not waorking.. Called customer care lots of time, first they kept me oh hold more hour an hour,.. Again called from office only one thing they are saying, internet is not working in your zone, and moreover they don't even know that how much time they will take to fix it.
It's weekend now, come on gyss...

Lives in pimple saudagar, pune, maharashtra...

I live in pimple saudagar. Spectranet internet is not working from past 4 days. Called the customer care loads of times, every time it came busy. Very poor service.....

Hi,

Spectranet service is very pathetic. I live in Dwarkadeesh Residency in Pimple Saudagar, Pune . Maharastra. While taking connection they committed there won't be any service issue . It's been a month, I don't have proper connectivity .
I did spoke to there customer care twice last week, still no action taken . Even I spoke to Are Sales Manager of Pimple Saudagar, he is also a dumb.

Last ten days...

I asked Chandra for spectranet broad band connection to Coronnet building Lokhandwala township Kandivali east, he spoke to me regarding plans and
Told me to submit documents for connections, next day he had sent executive ajay to house to collect documents and money that is Rs. 3550, he gave me the receipt and went, later same day 07th October Chandra called me and told that there is no feasibility in that area, so engineer require...

Bad customer service, made complain from 10 days. they have taken monthly charges advance of three months.and providing no assistance to fix the problem.we have made call 50 times in these 10 days...