Spectranet Complaints & Reviews

Sir
We have got spectranet zero bill pack against prepeyment for 6 month.Now they have raised a wrong bill of 390 rs against a said topup which we didnot made and for nonpayment of same they withdrawn connection from last few days.wen I called their customers care and talked with ravinder and aman they both denied to even lodge a complain fo this. There is no confirmation email or msg was send to check da authentication of top up so...

I got my Spectranet broadband connection on 21st may but since than i have used it for just 4 to 5 days rest all the time i faced problem of frequent disconnection. I registered my complaint but no response or representative was sent by Spectranet service team . After assurance of good broadband speed by one of there representative, i took a 3 months plan but now i am feeling like i have been cheated . I am giving you the complaint id...

Sales rep named Sujit came to my home for providing spectranet connection and promised to provide a connection within 3 days, where even i five days i did not receive any communication nor internet connection. All employees are giving each others number and no one is helping out, as i had all money for the quarter. Morover lady on customer care says they do not have a process to log a complaint against their employees who make a fraud commitments....

Last Year I have shifted my Internet provider from Airtel to Spectranet. In Feb 2014 I have recieved a call from there team that if I pay 6 month in advance I will get some extra benefits and there agent started calling me everyday to go for 6 month advance plan. I have paid 7232 and opted there 6 months advance plan as the person is chasing me like anything. Last month I have moved my house and informed all my service providers including...

I wish to bring to all your notice that spectranet broadband internet connection is not working since 10 days at my place in elysium, wakad. Starting from 8th-May, I have been calling customer care every day and everytime i get to hear that tomorrow it will be repaired. I have heard various reasons for disconnectivity ie. firewall issue, fibre cut issue, power issue and latest was that the port is disabled at the box outside by flat. I just...

I was using Spectranet Broadband for a Year and cancelled the connection as the coverage was not available in my area. They said ill receive the refund in form of check in 45 days it almost 6 months and still i haven't received any single call from them. If i mail/Call the customer care number they ll just say its process and will not provide the proper details. Details of Complaint: Complaint Number :[protected] Refund Amount :749 Refund...

Dear Sir

I am staying in Kunal Icon Society & i am using Spectra net Internet for last 6 month. From last Friday I am suffering of Internet non -availability. For that i have raised complaints to customer cars of Spectra net two times. Till date (today is 5th day) no body has turned to resolve the issue. This issue is for all spectra net user in my building. This is not a first case. This is happened @ 3-4 times till date...

Hi, I am from Pune (Pimple Saudagar). I have been a spectranet broadband customer for 3 months now. The internet service is highly un-reliable. There are frequent breakdowns and whenever there is a breakdown of service, the customer support is not reachable. ([protected]). This has happened to me multiple times. Every now and then, the internet is not working and when I try to call them I get an automated message "We are always...

Hi, I had a Spectranet Broadband connection at my home which I got disconnected in July, 2012. I had taken an annual package which was to end in Dec, 2012. After disconnection I was told that a prorated refund amount will be given back to you. But even after 15 months no amount has been refunded yet. I have exchanged many mails with the company and they gave me some excuse for the delay. Now they have stopped responding for last 3 months...

i had apply Internet connection to this service provider.. i had pay 3 month tariff plan 0f Rs.1800.. The service provider says if you can pay rs.1800 i will give one WiFi modem and free installation.. i am waiting more than 1 month but i didn't yet receive WiFi modem.. And the connection is too slow i give complaint to my service provider( Chennai, Choolaimedu).. But i didn't get response to this person..

!!!PLEASE...

After follow-up more than a week, spectranet (Fox Services) person name Kishore Singh - [protected] and Bijit Jha – [protected] come to my house on 20th March, 2013. For collecting the registration charges – 1235 Rs And confirm this that our document and other details are all in order within 2 – 3 days internet services will be started.
After waiting more than a week: - I call the customer care number and find a very shocking answer...

Hi.
This is Ankit from Hyderabad. I have taken spectranet Wify home broadband solution in august by paying advance rental of 6 months(around 3500). But some where in November they have disconnected the connection saying they are closing up they entire business from Hyderabad. Going forward they said they will collect the device and plan for my refund. But its been 21/2 months and I have been calling these people and every time hear...

The Spectranet Ltd

This is with reference to complaint to you about the irresponsible service, negligence and consumer dissatisfaction activities of your officials towards our queries and complaints .

I have been a loyal customer of Spectranet for now many years and ever since I have started with your services I have been struggling to have a consistent Internet connection for my computers .

I...

i have face many problems because of your irregular or not proper customer service in Badlapur(w) , thane , 421503. . i have yours six months plan of 256 kbps . but its not regular. at the time of downloading the speed is not get more than 25kbps. at night also. the service provided by our local net(yours) is very bad as compare to any other local net service. and twice or thrice in a week your connection was not available. i am requesting...

i am using spectranet broadband services through VCOM Broadband in Kalyan, Thane
My internet is not working from last week...means login page is not estamating...
customer cares are not answering calls......

We had called up Spectranet for their Internet Services on the 19th April 2012. Person named Manjunath (Customer Service Specialist & Territory Manager - Retail Sales) - came the very next day early morning for the collection of money. He told us that first 1 week we will give you a trial account and then we shall provide you with your own log in id and password. We paid him a sum of Rs. 2000/- and told him that we will pay him balance...

Hi Sir,

My Spectranet User Id is-->[protected].

I applied for Spectranet Broadband on 15th July,2011(Order Id-->4607).
It was activated on 30th July,2011.Their representative convinced me to recharge for 3 months by paying 1500 rupees and by doing this I will get 10 days more of surfing.
On the very first day i.e. on 30th July,2011 just 4 hours after the installation the internet stopped working...

*************************BEWARE WITH SPECTRANET*************************

Now since last 1 years Spectranet ownership has been transfered to new company. Spectranet service are going down every day,

From last one month lots of problems coming in their web servers. Recently by a virus attack all global.asa file deleted. an instead of accepting it and restoring files form backup they are saying that Global.asa...

Dear Sir/Madam,

I am using Spectranet Broadband internet service since past 5-6 months. Since the day it was installed, I am always having issues with it. I am not getting proper speed and the speed is fluctuating every time. I have complained each time but to no vain.

I have proof that shows how many times i have complained them and nothing has been done yet.

Please help me out with this.
br...

Spectranet Internet has the worst possible Broadband Internet service and Customer care facility in Bangalore !

They have pre paid scheme (30/60/90 days) and once you pay the money and start using the Internet you will find that it only works for 4 days in a week. Rest of the time they claim that the Fiber Cable has been cut underground due to which Internet is not working.

So this is their offer. You have...