Spectranet Complaints & Reviews

I have opted spectranet in pimple saudagar and paid 3 months advance charges of rs about rs 2500 but internet is not working.after doing multiple follow ups with customer care i am not getting any response and daily these people are fooling me.i want to discontinue the service and repay my money back to me but that too they are not doing. This is pathetic service they are providing.please do snething so that i can get my money back....

I have register a request with Spectranet for shifting my Wi-Fi connection within my house. They had asked to make payment of Rs500 online which I have already done. Still there is no update from them. I called up them 3 times but each time their representative say "They Have ESCALATED it" but still there is no response. I have dropped in the e-mail to there care, support and appeal e-mail ID but there is no response. Seems Spectranet...

Hi, I opted for spectranet wifi connection on 8/2/2015. According to them they had to give the connection within three days. But because of reasons unknown, they haven't given the connections till today i.e. 18/02/2015. I am tired of calling the customer care people as they keep delaying it. Plus, they do not respond to the calls and have even kept my call on hold of 40mins(Customer care executive name: Abhishek, Number:[protected])....

4th Feb 2015 - I have received a message that service will be down till 8:00PM and after that there is no outage message. It means net should work after 8:00 PM . When I reached at flat net was not working and I was not able to complete my pending work. I thought it may work by next day. 5th Feb 2015 - On this day also net was not working. I was in a impression that there might be some problem with fiber cable. 6th Feb 2015 - Net was...

This is to highlight that Spectranet has placed my building name on their website & mentioned that services are available. When asked about the connection, they came within 24 hours & took a quarterly payment from me. After that they spent 3-4 days before coming to do the wiring & then spent another week before they stated that there was no Fiber connection in the building. Now they are not responding on calls or mails regarding...

As per spectranet to avail all plans you need to take the yearly or half yearly subscription. Otherwise you will get less speed and less download limit for the same plan. My problem is that when they take the yearly plan, they are not providing the proper bill. The bill displays the amount as Zero. Which is of no use as someone cannot produce it for reimbursement. Instead they can provide the bill amount as actual bill amount and balance...

I am really disappointed by taking Spectranet Services. Services of Spectranet are really very poor. Even the Customer Care is also not very good. They are not capable of resolving the queries of the customers. I told one of the executive MR Sachin Gupta and to transfer the call to one of his Senior Member/Floor Manager and he has refused to do so. I have logged a complaint ([protected] ) regarding the slow speed of internet. Technical...

When I say worst I mean it. Here is how it goes. I asked for a new connection and the spectranet guys said that they will make the connection in 2 days. I made an advance payment of 3 months. After 2 days when connection was not made. I called them up and they said it will done by evening 4 o clock. When I called at 5 then he said it will be done by 6. this way they dragged till 8 o clock. At 8 o clock they said it will be next day. next...

I have raised complaint at Spectranet as my connection is not working since 3rd Dec. But they have not done anything about it. Its 8th Dec today & neither the customer care support connect to their seniors nor they talk properly. THey say to connect to Engineer yourself if he is not contacting you for the problem. WHat kind of service is this ? I am paying the bill for Spectranet in advance every month & I expect better service...

Hello Sir/Madam, I herewith would like to complain regarding the Spectranet Internet provider. I had taken the plan with 8 GB plan and bill amount was 785/- per month. This continued for 4 months and then last month they changed the Plan from 8 GB to 16 GB usage and also the bill amount from 785 to 899 /- without any prior notification and confirmation from customer. I got to know that my last months bill ( nov'14) is 899/- after i rec'd...

Dear Sir/ Madam, Recently we are facing lot of difficulties because of frequent interruption of internet connection. It is happening almost two days. There is no proper response or rectification from the concerned office. Recent complaint number is giving here for your ready reference – [protected] We are losing our business as well as finance due to the frequent interruption of internet connection. Hence we request...

Hi, Even after repetitive follow up with customer care and appellate authority, I have not yet received my refund amount after even 4 months. I had Paid the 3 months advance rental on Jul 06, due to technical issue the installation could not be done, Thus requested for the refund amount. Now I am running from pillar to post to get my money back but still nothing has been done. Everytime a new ticket is created and am asked to wait for 45...

1. Bought a new spectranet broadband connection on 05-Oct-14. During installation was given only a wired router instead of a wireless router. They told will prove wifi router in a few days. Called/emailed them many times. First their replay was that they dont provide wifi router. After I sent a screenshot of pamplet, they told installation team will respond. But no one has responded so far. The marketing executive who sold still keeps telling...

We used to use broadband services of spectra net in pimple saudagar, pune. The monthly billing cycle is such that you have to pay the bill for your chosen plan in the beginning of the month before you can avail the services. In the month of august we paid our charges as usual on time . On Aug16, 2014 we faced some issue with the Internet connection & did raised a complain for the same at spectra net customer call. As they had a 48...

Hi, Spectranet service has anyways been very very slow and interrupted since the time I have installed it. They even charge a 100 rupee extra fee for late payment of bill, dispite of informing them to send somebody for cheque collection every month, we have been paying 100 rupees extra for late payment. In the last month, my bill cycle began on 21 September till 20 October. My usage limit is 16gb! However Ive been told that I...

Link will be down at least 4 times a week will be up after 6 hours and customer care is a big joke. when you call up customer support they say we are here to help u but the fact is spectranet is there to trouble us. its loosing its clients because of its fiber cut. spectanet all the best ...Please keep up the fire ......

My name is Jagadish BS. I have Spectranet Broadband connection for the last 1.5 + years and have paid 6 months advance rntal. Of late there have been frequent disruptions in the service. On Sep 2nd I had complained about the lack of Broadband service and till today (13th Sep) it is not resolved. On 8th Sep, I raised a disconnection request and I was told that there will NOT be any refund of the advance rental that I have paid. I...

I am a customer of vcom for over 1.1/2 yrs. I had been facing some issues on and off but they used to resolve it but from 3rd of Sep. 2014 i m facing issues which is not even attended by any engineer Whenever I used to call them at first they used to say that the engineer will visit. after calling 2, 3 times they have register my complain.and now they r not even picking up my call i have spoken with there senior person but there is no use....

My internet is not working since last 5 days. I have complaint this to Spectranet Customer care they have logged a complaint which was close after 4 days but the issue is not fixed. I have dropped a mail to Appelate authority (Rajat Arora) but no response. I have already paid for 3 moths in advance. They are not fixing issue, each time customer care gives same response that engineer is assigned to you. there must be some strict action...

We have recently availed Spectranet broadband services in our society in Pimple Saudagar. Many people from my society got the connection and most o[censored]s are now frustrated. The service is very unreliable and frequently goes down. Every time it goes down it takes at least 5-6 days for them to fix the issues. In the last 30 days we already had 2 such outages. Forget about the earlier ones. The current outage is also going on from last Tuesday....