Claimed

SPiDiGO Complaints & Reviews

1
Last updated Nov 3, 2020
Complaints 874
Resolved
134
Unresolved
740
Quick Links
Statistics
Share
Contacts

File a complaint to SPiDiGO

Having problems with SPiDiGO?

File a complaint and get it resolved by SPiDiGO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
SPiDiGO
Customer Service Contacts

SPiDiGO Phone Numbers

Phone
+91 98 9898 7394
230
266

SPiDiGO Website

SPiDiGO Head Office Address

401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India
380054

SPiDiGO reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kiran Kumar Chavda
from Vansada, Gujarat
Report
Copy

broadband service not established since 22 jan.

Address:Ahmedabad, Gujarat, 380013

Dear Sir, I am very sorry to say that your ahmedabad custoner care person neither picked the call nor giving any reply (if pickedup).
My User ID is kiran.chavda and this is second time in this month your service was not eastablished for more than 72 hrs, this time after 22 jan service has been not established. We have tried to call customer care number but no answer . We have also lodged a complaint throough email but not replied....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamna Tripathi
from Jamnagar, Gujarat
Report
Copy

I am complaint about internet service of spidigo

Address:Ahmedabad, Gujarat
Website:Spidigo internet

I am from ahmedabad bopal area. Since last 1 week my internet service is barriered. I have complaint to costomer care and your responsible person also. They don't receive my call in once so i repeat calling again n again. Than all are making false promises. So i am not interested to use your services like this, please refund my amount also. Please tell me who is responsible person in spidigo. I am contacting with mr. Devang patel he always...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Neetu Paryani
from Mumbai, Maharashtra
Report
Copy

big disappointment!!!!

Address:Ahmedabad, Gujarat, 380051
Website:www.spidigo.com

Hi, My name Neetu and I want to address our week broadband connection.
I am living with my brother at -38, Pushpak Bungalow, B/H Swagat Plaza-2, Ambli-Bhopal-380051 we are tired to call customer care number and our Wi-fi connection not working more than 20days. which really shameful for the company. Kindly, do the need full for this issue. I am fed up this issue now.
For more inquiry, you can call on my mobile as well which...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
Kalpeshthakkar1975
from Ahmedabad, Gujarat
Report
Copy

internet connection subscription is not working for 20 days

Address:380054

My net subscription is not working since 1st of january 2019. I have made complaint on phone many times but the complaint is not resolved. I have made at least 50 calls. I have written many mails to them but no response.
I have made the payment for 18 months subscription in advance. & now spidigo peaople are not responding at all.
Spidgo customer care number is -[protected]. This number is busy always
If possible i want...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harshil H.K.P Patel
from Pune, Maharashtra
Report
Copy

network affected

Address:Ahmedabad, Gujarat, 382418

What is happening with you since a week the internet is not working you told you are solving in one day but from 13th the net is not work if mine problem will not be solved i diin get any call back seriously you will see your router in dustbin this is mine final warn to you, and none of your customer support is working if you are not advice to give service then throw it your network and give me my payment back oherwise you will see my another...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
stormsnacker
from Vadodara, Gujarat
Report
Copy

what the * is going on with you guys

Address:Ahmedabad, Gujarat, 382424
Website:www.spidigo.com

Internet has been down since the last 4 days here in chandkheda. Your customer care number keeps disconnecting me and whenever i call your technician, it says he's busy. What a * up service. This is not the first time this issue is happening. Frequent disconnections, slow internet and no response from your support team. Absolute bs! The moment i paid rs 5500 for a full year, your service has gone haywire. I am changing my isp (Unfortunately...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjeev Pancholi
from Ahmedabad, Gujarat
Report
Copy

internet not working since last 5 days

My internet connection not working, i complaint next day they talk to me and said someone will call from spidigo. No call received to resolved issue, even not for any updates from spidigo. Then try to call customer care number is busy busy all the time. Mean they have more complaints due to bad service, that for sure :-).

Then i send an emails no response, three complaints from email also. Still issue not resolved. I don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohan_3399
Report
Copy

scam

I got a phone call from spidigo company saying that my spidigo connection is getting ready for broadband fibre cable connection. The guy came in and take the money from me. said you will be upgraded from p2p to fibre cable connection. It has been six months since then no one has come with any solution for it. when i call them to issue me refund but that never happened. and since last more than 15 days, my internet connection has been down....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gadhiashishp
from Ahmedabad, Gujarat
Report
Copy

poor service as always (stay away)

Address:Ahmedabad, Gujarat, 380061

I have been facing internet disconnection issue since last 3 days. I tried to contact them via email, phone, and every possible way.

The funny part is, they disconnect your call after putting on ivr for few mins. Its been 3 days and still there is not a single response from these guys.

Another worst thing is, they have provided a section to register a complaint in their site. But, when you do via it, these peoples...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Brijesh Chaudhary
from Beypore, Kerala
Report
Copy

my internet is not working

Address:380058

I have complained more than 3 times by email but till know i don't have any response from the company
And also the call center number is not contactable. It's always showing busy tone.

I need a quick response from the company on this issue.
My user id - brajesh20
From last 1 &1/2 month from renewal it’s not working properly, sometimes it’s showing connection lost and sometimes session time out.
Earlier...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:380013

I am using fiber connection with 50mbps. Broadband is not working since last 4 days and no action is taken from company. No one is replying on customer care number. My work is pending from 4 days.in addition to that, the cable quality of broadband connection is very poor. It is getting damaged more and more every single day. This is the worst service provided by any company. People are loosing faith in spidigo. Do anything you have to and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deekshapriyani
from Vyara, Gujarat
Report
Copy

internet not working since 14.01.2018

Address:Ahmedabad, Gujarat, 380058

Internet not working since yesterday. Worst service ever.
I tried to call on the customer complaint number given on spidigo website, but no response on the same.
They have also mentioned my wrong email id in my login details, so that i can’t receive update emails. They have changed customer support number without informing us.
Worst service ever....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rushi02
from Vadodara, Gujarat
Report
Copy

customer care service and net issue everyday

Guys don’t ever buy this broadband service. It is a fraud company. They don’t provide good service at all. I tried to call their customer care more than a 50 times but they didn’t respond and also since last 6 month they don’t give a proper internet. I am just at my limit. They don’t cooperate well and also their customer service is #. They should change the name spidigo to slowgo. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
active Boy
from Surat, Gujarat
Report
Copy

I'm complaining about new connection

Address:Ahmedabad, Gujarat, 382405

Your company's executive called me and told me to pay ₹2500 then within 2 days I should get connection. Then i paid 200 and it's been more than week no one is calling me back. No e-mail nothing hearing from your company. So am i going to loose ₹2500 without no reason?? I need to know if spidigo doing scam with people.
Give me refund if you can't provide internet service...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
abid.momin
from Ahmedabad, Gujarat
Report
Copy

internet broadband services out of order

Address:380055
Website:www.spidigo.com

Since last more than two years i am customer of spidigo and time and again their intenet services are out of order. Customer care persons not receiving call and neither complain is register nor resolving.net speed issues are always persist. If you have 50mbs plan they provide only 5 mbs speed and spidigo is literally cheating with the customer under many false reasons. Since last two days my intenet services is out of order and more than...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dosasambar
from Surat, Gujarat
Report
Copy

internet not working since last week

Address:Ahmedabad, Gujarat, 380054
Website:www.spidigo.com

Have been using spidigo internet services since last 4 months and every 2-3 days i face the problem of internet connectivity. They don't answer the phone when i call to customer care and now it's the height of every limits. I want my money back as they are not resolving my issues. Don't ever buy spidigo internet services they are totally fraud company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chetansagathiya
from Ahmedabad, Gujarat
Report
Copy

no internet service

Address:380006

Earlier it was easy to file complaint and get solution through phone but since you changed your cutomer care no. From[protected] to [protected] its practically impossible to contact customer care. Since last 3 days my net not working properly and since yesterday its stop working. Only message it show is deatination host unreachable. I try to contact customer care many times but only recorded mesaage played and false mesaage that we will...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman Chanpura
from Ahmedabad, Gujarat
Report
Copy

internet speed and connectivity issue

Address:Ahmedabad, Gujarat, 380054

I am facing connectivity issue since last one month. When i called customer care of spidigo they didn't even listen about complain and hung up the call. Since last one month internet is continuously fluctuating and speed is too slow to surf anything. I faced the same issue in month of july and at that time i also registered complain in consumer forum but i also do not receive any solution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yashvi Shah
from Rajkot, Gujarat
Report
Copy

i'm complaining as my wifi again stopped working

Address:Ahmedabad, Gujarat, 380013
Website:Spidigo.com

Since the last one month my wifi has continuously been going on and off. It is a reason for which i have had to stop working for few days! And there is not way i can contact spidigo. I must have called on 10 different no. S but there’s no way i can even let them know that my wifi is not working! I am really starting to look for other networks. Very bad service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal307
from Ahmedabad, Gujarat
Report
Copy

regarding internet issues

Address:Ahmedabad, Gujarat
Website:www.spidigo.com

Internet is not good of spidigo and it has been issues since 10 months and from few days they are not picking up the phone and internet is not working properly and one time they have pick the phone but doesn’t solve the internet issue whereas the employees are saying that they have noted a complain but no message has come to my phone of registering the complain....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy