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SPiDiGO Complaints & Reviews

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Last updated Nov 3, 2020
Complaints 874
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134
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SPiDiGO Phone Numbers

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+91 98 9898 7394
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SPiDiGO Website

SPiDiGO Head Office Address

401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India
380054

SPiDiGO reviews & complaints page 16

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B
BurhanuddinL
from Bhopal, Madhya Pradesh
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wifi service

Address:380055
Website:www.spidigo.com

I had purchased my spidigo connection on 13th april 2018 and the person came for installation on 19th april 2018 whereas the commitment was for 48 working hours.
However, since installation the wifi is not working properly. I had purchased a plan of 12mbps and we hardly receive speed of 5 mbps. They have visited my place more than 10 times and everytime they come to fix it, they say it will be solved. It works fine for that particular...
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J
jyotiprakash singh
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mis selling and fraud selling

Address:382443

Dont trust on company like this spidigo

They are having their fraud selling team they always missell their product having pathetic service and internet connection.
They never reply. They are here for miselling as i was suffering from 2 month.

My user id is amarnathsinh my plan is 16mbps unlimited fibre plan but you have fitted bakwas tower walla plan in that i never get a speed above 4mbps that also max...
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S
shahbrijesh
from Pune, Maharashtra
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about new connection

Address:Ahmedabad, Gujarat, 380015

Hello, My name is Dishank Shah.

I have paid amount for new connection to Spidigo contact person and he told me within 5 days i got Broadband connection.

but now 10 working days left but no one give proper response to me.

i called many times to different person. contact person who take amount with me. it's superior but no one get proper answer.

and after 2 times not receiving call....
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M
marutienterprise
from Junagadh, Gujarat
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network connectivity problem on regular every 15 days

Address:380050
Website:[email protected]

My users name : hiteshsain

Dear sir,

It is for knowledge i am writing is sending mail to y regarding network connectivity issue to spidigo.

(1) every 15 days issue of connection high speed godasar-isanpur rd area.

(2) we have 20 off complain on customer care regarding same issue, we
Are having high speed connection where we are facing problem of
Connectivity...
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S
sknahata
from Ahmedabad, Gujarat
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internet not working from 7 days

Address:Ahmedabad, Gujarat, 380022

Dear sir, i m sanjeev nahata from ahmedabad.. Mobile no. Is [protected] my id is sanjeev83.. I am facing very bad experience with spidigo from last 5 days... There is no connection from last 4 days.. I have complain more than 4 time, but there is no solution from you.. My complaint no. Is[protected].
I could not do my very important work without internet.. I am facing big problem
This is my last warning
Solve this problem...
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V
vishal307
from Ahmedabad, Gujarat
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no internet access in spidigo

My experience with spidigo is it has worst service experience. I have make so many complaints in spidigo but the technical people is not solving the problem & the net goes in day about 4 to 5 times & sometimes the net doesn’t come & from 2 to 3 days the internet is not working properly & the complain is done & the problem is not solved but the complaint closed automatically without informing me. Worst service in spidigo. It says that they...
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Address:380050
Website:Spidigo

Sir,
Now I have renewed my connection before one month. But till I am not getting wifi and login.you can see about my complains from your complaints register.every day I have to complain 4 times. Please if you cannot provide me service, refund my entire money which I have given you...
Your technician visited my house so many times but could not solve my problem.please remove him and get knowledgable technicians...
At...
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A
amaar1956
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broadband 4mbps plan

Address:380015
Website:www.consumercomplaints.in

Res. Sir,

I am mahesh shah.

My id mahesh _777

I am spidigo customer for last seven years...

This complaint is about speed of my plan.

I should get a minimum of 512 kbps speed.

Instead i am getting 470 to 490 kbps.

I am losing 20 to 40 kbps data.

This amounts to 24hoursx60minx60sec = 86400x30 (Mean)

=25, 92,...
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A
Adit Raval
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no reply from customer service for my complaint

Address:Ahmedabad, Gujarat, 380013
Website:www.spidigo.com

Hello sir
Its been 24 hr and there is no reply for my complain my service was stopped on 9th april at 14:00 pm till now i have not received any information regarding my complaint they are still telling us that your complaint is under process but they haven't done anything they claim to provide 27/7 customer support but they dont and whenever i call them for no reason they hung up the phone

My last Session
br...
+2 photos
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J
Janki Chavda
from Ahmedabad, Gujarat
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absolutely no internet access

Address:Ahmedabad, Gujarat
Website:www.spidigo.com

I use spidigo broadband services. I have lodged a complaint since 4 days. Since 4 days spidigo is telling me the technician is on the way. When will he reach?
This happens all the time. And happens regularly like once in a month or two. They give a 48 hour deadline and never manage to solve the issue I'm that time. It always takes a week or more. All the work comes to a halt. Horrible horrible horrible service....
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S
sunil patel.86
from Ahmedabad, Gujarat
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for internet connectivity issue

Address:Ahmedabad, Gujarat, 382443
Website:Spidigo

Dea sir

I am an new user for spidigo internet. Your officer is came hear they told me u goet best speed and high conectivity to hear. There are not done one month completed tonit purchased i has to ragister 4 to 5 complain for net conectivity isue. Now u told me what i do. First time i got that and i face these type of bad responce to your side plz sotout that nd provide sercive a good.
Thanx
Sunil r patelbr...
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V
vcm
from Vadodara, Gujarat
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very bad services and lies

Address:Ahmedabad, Gujarat, 380058
Website:WWW.SPIDIGO.COM

Since more then two to three months there is constant drop of services in bopal amantran bungalows area
Every time you complaint they will not register the complaint saying the server is down and we cannot register
Out of twenty five times they may have hardly registered it twice
Saying switch is tripping our engineers are working on it
Even as on 19th march whole of the day their services were completely down...
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B
bharatp279
from Mumbai, Maharashtra
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about deposit

Address:Ahmedabad, Gujarat, 382443
Website:[email protected]

My spidigo plan is expired on 24th January and device was taken on 29th January.so i asked technician about return my 500rs deposit and he told me that the deposit would be delivered to my address within 20days.but i still don't get the deposit.
So i called customer care .Cust executive asked to mail at spidigo customer support.i send mail on 24 th February but spidigo not response at all.They keep on fooling around by giving fake...
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R
Rushiraj04
from Ahmedabad, Gujarat
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false commitments

Address:Ahmedabad, Gujarat, 380051
Website:Spidigo.com

I got my plan activated in january for a year and they promised to give me a constant speed of 4mbps. After a month my internet started getting slow and slow. I complained about it, they sent an engineer who does nothing besides checking the speed of the net and says that he'll be emailing the staff about it. Now after mid feb, my internet stops working at night and sometimes even in the day. No one's responding to the complaints done. They...
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P
pallav shah
from Ahmedabad, Gujarat
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not refunding the amount

Address:Ahmedabad, Gujarat, 380006
Website:www.spidigo.com

We are using the spidigo net connection from last 3-4 years. As per regular we pay rs.6500/- for 18 month plan on 03/03/2017 for the net connection but in october some dispute have in my building with spidigo members. So spidigo members had cut my connection in between the plan and promise me to refund my amount which are for remaining months...
But when we ask for the refund the amount they said to come over there office we reached...
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P
Planet Service
from Noida, Uttar Pradesh
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refund our 9 months money and 500 rs for location transfer

Address:Ahmedabad, Gujarat, 079
Website:spidigo.com

Regarding to above subject we are your existing customer of id - iapl at vastral.

I would like to inform that already we have spidigo connection at our old vastral workshop of ishwar autolink pvt ltd, but we are transferring our location so please transfer our connection at new location address as given below :

Ishwar autolink pvt ltd
Planet suzuki
Shop no-3, g/f,
Om arcade
Nr girivar...
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M
Monil shah1
from Bardoli, Gujarat
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refund awaited

Address:Ahmedabad, Gujarat, 380007

I had paid rs 8200 to a person named bhanu on 19th january 2018 for 8mbps plan. Its 6th feb still connection is not done and they are telling for refund but they are not taking any guarantee for the same. Contacted the same thing to executive-niral shah, rajendra patel.
On 6th feb niral told that the check will be received by you on 7th feb with 100% surety.
He also told that if you are not receiving the cheque you can come...
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G
Gujju Bazar
from Ahmedabad, Gujarat
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internet connectivity is too bad

Address:Ahmedabad, Gujarat
Website:www.spidigo.com

I have taken this connection in last month paid to rs 5000 for 6 mbps speed but most of time internet speed connection not available and when available speed is too slow... I want my money back but reply of company is too worst i have never seen this of company in market...

Worst connection do not subscribe for this net... If you do you will keep calling spidigo company for complaint indirectly u will be servant of spidigo...
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Address:Ahmedabad, Gujarat, 382470

Refund is awaited after failed installation and spidigo staffs are not picking the calls. Behaves and answer rudely. Pathetic company with pathetic cust support and moral values. Call center persons are really dumb and illiterate. Support emails are never replied!! Wow.. Happened with me first time. This company is totally fraud. Never go for internet of spidigo...
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H
HimanshuS11
from Mumbai, Maharashtra
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not received refund

Address:380024

This is himanshu soni. I have applied for new broadband connection to spidigo on 4th january, 2018 and paid rs. 6200 online from spidigo website.
On 5th january, 2018 technical team visited my house and denied to install connection as connection not feasible in my area. But jigneshkumar, sales executive told me on 4th january that connection available here.
So they processed my refund on 5th january and told me that i will...
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