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SPiDiGO Complaints & Reviews

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Last updated Nov 3, 2020
Complaints 874
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SPiDiGO Phone Numbers

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+91 98 9898 7394
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SPiDiGO Website

SPiDiGO Head Office Address

401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India
380054

SPiDiGO reviews & complaints page 19

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J
Jitesh Vegad
from Vada, Maharashtra
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poor complaint handling, poor customer service, false promises.

Address:380054

As mentioned on website, i sent the text “buy” to [protected] for new connection on 10th july 2017. Almost within few minutes a guy from bodakdev office called and asked me what type of connection i needed and said a person will be at my home by today evening to discuss about the
New connection.

Within the next 20 minutes, the person came and explained me about the
Plans; i chose 1mbps as i am the only one...
+1 photos
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N
nidhijeet26
from Mumbai, Maharashtra
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connectivity and speed

Address:380051

Am facing too much problems using my internet from[protected].

1. It takes too much time to get login after entering the username and password and many times it doesn't even accept the login.

2. Internet speed has become very slow due to which i am facing problems in downloading.

3. My account automatically gets logged out within an hour or so, and i have to login again and again..

I...
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B
Bagadia.amisha
from Dabhoi, Gujarat
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hopeless service

Address:Ahmedabad, Gujarat, 380007

I am surprised after so many negetive reviews on ur website still u don't want to improve.. Since 15 days my net is not working and ur customer care are not even bothered... When filing for complain for the third time they r lieing that engineer cane and did the need full... I am sick and tired o[censored] guys now.. One thing is for sure after 6 month i am going to throw ur broadband... Bsnl is much better then u guys... U have the most hopeless...
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J
Jeet Varma
from Ahmedabad, Gujarat
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net connectivity too bad

Address:380059

Hello, really its too bad service or your staff...
Bcz i was purchase one of your plan for year. But from
Beginning net working for only 3 days of week.. 🤣🤣🤣 we are working for 5days of week but we get holiday due to your net service really bad service.. If you not able to provide net and services then close the company and sleep @ home.. Bcz once i meet your one of service presntetiv they also talk rufly or not responding.....
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D
Dhruv Thakkar
from Ahmedabad, Gujarat
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no proper service

Address:Ahmedabad, Gujarat, 380015

My internet is not working from sunday evening. So i tried to contact on my isp number for registering complaint but it was not working. So i emailed them on monday and registered complaint on monday. After that i also have contacted their technical officer and other many times but they still haven't addressed my issue. They also have policy to address issue within 48 hrs but they failed to follow that deadline. This are not the first time...
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Address:380004
Website:www.spidigo.com

The major issue is after renewing the plan this time i m not getting a proper service and respond from your technical team as well as the engineer i have to complain on every alternate day that my net is not working still i don’t get the response from your team.

This is ridiculous that your engineer had replace my receiver without informing me and had combine my receiver with other connection how could your engineer...
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N
nileshjaindh
from Ahmedabad, Gujarat
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internet service not getting from last 6 days

Address:Ahmedabad, Gujarat
Website:www.spidigo.com

Hello,

I did complaint on last saturday date : 22nd july 2017.

No one came or resolve my complain or no solution is provided by anyone.

I have called 10 times on spidigo customer support number.

Number : [protected]

I have also visited spidigo office at pakwan cross road, ahmedabad.

They said complaint will be resolved by 24th july 2017.
br...
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K
Kapil Jha
from Ahmedabad, Gujarat
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poor quality of service and irresponsible customer support

Address:Ahmedabad, Gujarat, 382481
Website:Www.Spidigo.com

This complaint is directed to the promoter/ ceo of spidigo in india for taking note of the poor quality of service and responsiveness of spidigo network in ahmedabad.
I facing problem from last 6 days, i made at least 6 calls, but without resolving the problem my complaint was closed i reopened the complaint but, still no response. Upon complaining the cc staff always answers that he will forward the request to technician. But no...
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P
parinshah1981
from Chennai, Tamil Nadu
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Regularly disconnected internet connection

Address:Ahmedabad, Gujarat, 380054
Website:Spidigo

I have called up spidigo call centre on following dates
1. 8 july[protected]
2. 4 july[protected]
3. 27 june[protected]
4. 26 june[protected]
5. 24 june[protected]
6. 16 june[protected]
7. 06 june[protected]
8. 02 june[protected]
9. 01 june[protected]

In just 38 days 9 complaints and still today also my net connection is down.

The...
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Address:Ahmedabad, Gujarat, 382445
Website:www.spidigo.com

My Spidigo Broadband was dead from last 3 Days and i have registered my complain but No any response from Technician :
Virendra [[protected]] and Salman [[protected]]
i have 20-25times calls to the technician in single days but no any response from their.
My Spidigo ID: dishatjain
Contact No: [protected]

My Spidigo Broadband was dead from last 3 Days, i had been many calls in Spidigo Customer Care...
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Address:Ahmedabad, Gujarat, 380050
Website:All

My user id is ajpadhya at pavitranagar ahmedabad. Often and often my wifi is not working. Why so?
Please correct it and it should be for 24 hours for which i had paid in advance.
Please change your cable wire or any thing but provide me 24 hours. Otherwise i have to proceed legally and you have to pay me loss.
Again lastly i humbly request you to provide me 24 hours wifi by any way or pay back my subscription
Yours...
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Address:380050
Website:All

Please provide me continuous wifi without breakdowns. Otherwise i have to do some legal process.
I have to write to you because i am continually not getting wifi. From so long i had not complain like this. But now i loose my patience.
Do whatever you have to do provide continuous wifi connectivity. Chang your fibre wire or do needful
Yours faithfully
Ambeprasad padhya...
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P
Prakash Prabhakar
from Veraval, Gujarat
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Not providing services and refused to refund

Address:382424
Website:www.spidigo.com

I purchased spidigo broadband plan 4 Mbps unlimited for 18 months for Rs. 12, 500.
I gave them 12, 500 rs check on 25-may-2017. As they promise they were going to install broadband connection on Saturday 27-may-2017.
But they didn't.
After calling 15 to 16 times they finally they came on 28-may-2017 at 4pm and done half installation.
Since we installed the broadband connection we complains about low speed and...
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P
Pranav14
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Broadband speed

Address:Ahmedabad, Gujarat, 380051

I want to write here regarding my broadband connection of SPiDiGO, which I am using from last three months. My name is Pranav Shukla and I have been facing problems about internet speed after one month of connecting to this network.

One of the worst internet network I have used till now. On that time false promises were given to me that you will get 6+3 months connection with unlimited downloading with 4 Mbps speed...many...
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M
mahavir24
from Ahmedabad, Gujarat
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Totally fraud company

Address:Ahmedabad, Gujarat, 380015
Website:[email protected]

Purchased spidigo router online on 27th Feb. Which is not delivered to me even after a week. They ask for advance check and after few days they disconnect my connection whithout any reason. No proper response from any of its support and complaint center. Nobody is responding to any complaint.

Totaly feaud company...

I suggest do not try this internet service at all......
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M
mahavir24
from Ahmedabad, Gujarat
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Want to return spidigo router and I want my money back

Address:Ahmedabad, Gujarat, 380006
Website:[email protected]

I have purchased spidigo router online as on date: 21, april 2017. Even after 6 days i have not received router and there is no response from any person.

No one is answering my call. Now i dont want spidigo router. I want my money back as soon as possible.

I have complained to so many person as well as customer support but no one can resolve this issue

My user_id is: gitamakwana

I...
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J
jitendra7
from Pune, Maharashtra
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Poor Internet and services provided by Spidigo

Address:Ahmedabad, Gujarat, 380051
Website:www.spidigo.com

Hi Team,

My name is Jitendra and I am another frustrated customer of Spidigo with user id "jitendrashukla" Bakeri city, Vejalpur area of Ahmedabad. I opted for their 3 months plan and due to such a bad connectivity and poor service I decided to discontinue the plan after my term ended, But somehow the retention manager of this area named 'Niral Shah' convinced me to provide me an exceptional services going forward. He promised...
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K
Khavdiya Upendra
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Internet problems

Address:380050
Website:spidigo.com

Dear Sir,

i have taken Internet 18 months plan from 31 Jan 2017 from Spidigo but from same day only few day i get internet properly other every day i have to complain for start internet and i am wasting every day 4-5 min telephone charge for complain and due to it i have to west my half hour time. as i am working with company located at Hyderabad so i have to live touch in my company with internet.if they can cannot provide...
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G
Girish141086
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Net connection

Address:Ahmedabad, Gujarat, 91
Website:[email protected]

Spidigo comany me sabse badi problem hai mis commitment koi jimmedari nahi hai har bar net problem hoti hai to c. C wale 48 hours time dete hai. Aaj ki baat hai meri ek id hai manisha. Suthar k naam jo bopal me meri ek super market hai jiska billing online hai but net itna kharab hai ki hamesa issue hota hai call karne pe aaj k din reena parmar naam ki bandi ne call discanect kar diya. Spidigo k kafi sare aise senior hai jinko call karo to...
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V
vijay2nos
from Ahmedabad, Gujarat
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Poor/no internet connectivity

Address:Ahmedabad, Gujarat, 380015
Website:www.spidigo.com

My self Vijay b. Desai
spidigo user id: vijaydesai
i registered complain with following no.[complain no.[protected], complain no.[protected], complain no.[protected]] in last 10 day.but i didn't get proper solution of my connectivity problem..
every time i registered complain for poor or very low speed or no internet connectivity..and with in 24 hrs. a phone call from spidigo come for check my connection and close the complain..br...
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