SPiDiGO Complaints & Reviews

Hi I m Shravan. my id is ssyadav From last 15days my internet is not working.
It takes too much time to get login after entering the username and password and many times it doesn't even accept the login. I am registered my complaint but they are not solving my complaint.

Frequent stoppage of services and even after submitting a complain, very poor and delayed action for improvement. A big mistake by me, Is to chosen...

Hi, the situation is out of control, and i am taking last resort to sharing this issue with consumer court.
We have upfront paid for spidigo service for using their internet services. Since then not a single day passed when we have not dialed their number and wrote an email for bad service. One thing i can understand network issue, but after every second day, their service has stopped working. My total email communication with them...

In this area where we reside, the only service provider is Spidigo who claim to provide the best internet facility. Their services are proving to be a headache for us. I have been forced to take their services because no other service provider is good in this area. However, they are taking heavy undue advantage of the same and are cheating and deceiving customers by provoding neither internet speed not availability.
On 19/3/2017, I...

Hi i am hiren suthar. I have asked for spidigo plan and the amont was paid online on 16/01/2017 of rs 4525/for 9 months 1mbps/ unlimited plan but still i have not yet got the connection due to feasibility issue, that was a valid reason given to me. At the same time (16th jan'17) mr yogesh prajapati & mr uday patel committed that the amount will be refunded within 2 days of time but the amount is not yet refunded by the company as its already...

Date of Incident : 22/01/2017

Client No. : I have user id - chetanuppal

Description of the Incident:
Spidigo has taken 9000 rs from me for connection of 19 months. But Not working network.in a week 6 days internet not works from a week...every time i need to call customer care and technician comes but not doing solution...

Desirable Solution of complaint:
permanent solution of my...

I have never seen such a worst service provider ever. I am web developer so working from home. I need internet everyday specially on weekends. I registered complaints to these people so many times but every weekend i need to register complaint of internet not working!!! Ridiculous, shameless people they are that they bear all abuses even and take it so lightly. I am more than frustrated with their plan and waiting to get it over. it was 15...

I have been using Spidigo Internet Services since almost last 2 years (starting from 30th April 2015). My problems started just after 10 days of shifting to Spidigo. They were providing very very bad service. There were always internet connection problems. Some days there would be no internet for 4 to 5 hours. This would happen 3 to 4 times every week. This problem continued for next 7 months but in December 2015, just before my renewal,...

Hey,

They are giving worst service... I was calling to customer care from last 1 weeks for renew my connection... Every time they said that problem solve today but no one can come last 1 week and collected my cheque that's bcoz of your power service im faciing this problem and my net was disconnected

It's normal... I mean wtf... Seriously man...

Mr, khan (Engineer) is fake and lazy can u plz...

Mr. Uday Patel of speedigo assured me to provide internet connection within a day. took payment for the router also on Dec 13, 2016 . when the person came for installation he said that i have not purchased the router. then he called up Mr. Uday and said that i have forgotten and will install it on Dec 19, 2016. after that on Dec 19, 2016 Mr. Uday informed me that the router is out of stck and will be available in the evening. in the evening...

Having a worst experience of spidigo. Have complained more than 50 times through phone, mail and even personal visit at office but no response and customer service is as worst as i ever see...

Below is mail sent to director of company but even no reply from him as well (Like team spidigo) :

I am having a spidigo connection at my home at ahmedabad since last 6 months. We have taken a plan for 12 months where additional...

In a week, 4 to 6 times shutdown network. Regularly complain, but no more change the service.

Previously, there was only one provider to net but now I have an another option so can you please confirm if you are not providing good service so I can change my provider. I have no time to complain alternate day, instead of, I change my provider. This was a last time I complaint against this fraud company else I need to take strike...

Hello,

I purchase spidigo internet service and took 2MBPS internet plan, but day by day, internet speed is going to be slow and now a days it is too much slow. It is only 30-35 KBPS.

I already complained many times to provider, but I am not getting valuable result and due to that reason, now I am applying here so I can get my actual worth of monetary value which I paid.

Thanks.

Regards,...

The company is incapable of making commitment to its word for services and support. It's patrons are insincere and have very casual attitude. Single issue is not resolved even after multiple complaints and calls even after 15 days whereas they claim to resolve the issues within 48 hours. They even don't give any refund if the customer is not satisfied and willing to leave.

Customer ID: shubhamsarthi
complaint ticket...

Unpromising/Hopeless Broadband service provider I ever encountered :

The worst thing I ever encountered is their Executive Mr. Pritesh Shah. I haven't seen such a irresponsible person. The way when I was suppose to to get the broadband, he use to get in touch every time and even came to my office to collect money. But when time to do setup, he almost fooled me for more than 1 weeks.

He rarely picked up my phone...

I have a Spidigo Internet services at my home. So many times their service is not working properly OR it is completely shut down. Since last month that frequency of problem increasing every time we have to suffer. Last ten days I was advised to bad rest and work from home but, due to inefficiency of internet connectivity, I was not able to perform my duty on time and have to paid penalty. Whenever we register the complain they generally told...

We are facing disconnection issues in atleast 6 to 7 days in a month and more than 15 days in a month are for the issues of speed, i personally visited atleast 4 to 5 times to the office nobody has taken care of even nobody was there to meet the customer after paying 1200 per month what are we getting...?????????? nonsense, pathetic, ruthless and truly bogus services

the customer is highly neglected by spidigo, i have asked...

In our area, possibly in Rushika Apartments, Kiran Park, near AMC Garden, Vrundavan Joggers Park, there is one unknown internet connection open. We are not able to make out but whenever we happen to pass through that area, the internet gets activated. There a crowd assembles and use unauthorisedly unknown interconnect connection.
Kindly make some thorough inquiries and do the needful.

Thanks and Regards.
Viru...

I am getting network connectivity from last two day and they are saying our technical person will come come come?

I asked to them when he come?

Every caller saying with in 48 hrs but there was nobody come for this.

Already 40 hrs pass on and saying he will come between 10 to 6 pm today.

Very funny they are not providing service on sunday???

First of they are taking...

I have bought a fixed plan from spidigo 500GB For Rs 8500.00 4 Mbps plan . My userid is : smpatel.68

From day 1, I am facing problems with service, I am being billed with excess usage, ie even if I use 10 MB, I am billed for 30 MB, that is 30 MB is deducted from my account, I have sent them several mails, but there has been no response . The telephonic compliants regarding the usage issues are not taken, we have to visit their...

I have been complaining to spidigo customer care for more than a week now.
I have complained through both emails and calls. The customer care doesnt answer sometimes and says that i will recieve a call back but I have not recieved any support for more than a week. My internet is not connecting.
I demand immediate resolution for the problem.
Email:- clash.[protected]@gmail.com...