SPiDiGO Complaints & Reviews

I found Spidigo broadband net connectivity since 29th April. I registerd the complaint on website, through call, as well as via manager (namely Mr. Uday and Mr. Dipak). Now no response since that day. My user Id is dhaval.acharya. I dont know from where their engineers are coming from (may be from USA or Canada or somewhat from other planet). Anyone can help me?

Hi

Contact person : palak patel

I renewed my plan on 28th feb 2015 for 15 months. I was planning to disconnect connection and trying to go with network who give me access same plan at my both house, physical distance is 200meter of my both house. Palak approach me for renew my connection, i explain him that i want to go with network who can provide me same plan at both house. He replied that yes spidigo does this and i need to install bullet for this and that will cost me rs. 1000/- i agree and renewed plan for 15 months but now since 2 weeks i am asking palak to install bullet at my new home. He said me this facility is closed month ago and when i went to spidigo office they said this facility is never available in spidigo. Palak just cheated me and just shake of commission on renewal, lied at me. Now i want to disconnected my connection and get my payment back or else asking him to make this facility available for me. Else i want to break relation with spidigo which is 6 year old. I am using spidigo since 2010 april. This time i have been cheated by your sales agent (Palak) and not happy for that

Please resolved issue else i need to exelate issue issue to next level.

Thanks,

When i open the yahoomail or gmail or any mail services for that matter it gives this message: your connection is not private, attackers might be trying to steal your imformation. and it doesn't open the mail services. I am not able to send or receive any email since 2 days. Kindly look into the matter. Its urgent. I need to work from home and need to contact my office and my colleagues.

thanks and regards
Riddhish

To,
Spidigo team

(User id:- rujulbhatt)

I just bought new spidigo broadband connection 2mbps plan dated 8th april. Aftet one week usage suddenly my router not catching terrace device signal.

My broadband internet stop since last two days dated 16-17 april. I conplaint to my sales person (Shafiq) & installation person (Dipak). 1st call they answer & promise for solution by sat-or-sun.

After that they never come with solution & not even picking up my calls. I know spidigo is hole company who always known for cheaper 3rd grade service & make customer suffer lot. Also we know i am writting also doesn't matter or single affect to you.

Anyway pls cancelled my connection & refund my money rs 8300/- back othrwise i have only option to get help from consumer forum.

(Earlier also i face lots of problem in our co.Internet connection which user id is kowa. I made mistake by choosing you again.)

Regards,
Rujul m bhatt.

Attached picture fyr. Wan indicator not blinking.

Devang Patel [protected]
Bhavesh Mehta [protected]
Nitin Mittal [protected]
Vishal rankawat [protected]

Fraud Company Worst service ever I face in my life!!

Following people are so called contact Persons who are so called responsible liars, cheaters.
Dont take Spidigo connection

Hello,
My userId is "rahulranwa"
my internet is not working since last 20 days i complaint again that to spidigo customer service Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Event after resolving the problem internet is working only for one day perfectly and again i am facing same problem

User id: bapji
I am using your wifi. I am facing a horrible problem regarding speed. I had called to your costumer care department for many times but they are not able to solve my speed issue. Plz solve my problem as soon as possible.
I[censored] are not able to solve my speed issue then plz take your wifi. I don't want to use it.
I am fade up!
Thank you

I recommend people who seek new Internet broadband, not to opt for spidigo broadband since their poor service and their lack of problem solving skills.
I have to complain twice in each two days for No connection or very low speed. When contacting their customer care, we have to wait for a minimum of 5 minutes and after getting connected, their regular dialogue will be "technician will call you within 48 hours". They are asking for 2 days to call us, but will never call. It may be a small problem from their server, but they are simply lagging as if they are not interested to retain their existing customers.
Fed up of giving complaint every now and then with their service

I am using SPiDiGo internet service and my internet is not working since last 10 days.I had paid Rs. 7500=00 for whole 7 month to Spidigo.
I am complaining for last 7 days but still the same... very bad

I am calling in customer care every day and they are saying they will notedown the complain and it'll be resolve soon but as always like same no internet

Just show me the way what to do. My no. Is [protected]

your sales executive have committed us that i will not able to reduce rate but will surely provide you with extension of 15 days, today he is saying that he will not able to provide the extension now and now i got another call from the area head of ghatlodia (as said by him) offering that if i renew now then he will provide extension of 20 days more in new plan.

Whether any such extention scheme is going on or whether sales executives are giving false commitment just to get renewal or new connection?

I have also made compliant 100 times in respect of last three months for net down complaints i.e about 45 days net was not working.

I have subscribed for the internet services and have full payment i advance. the services are off on majority of the days and when working are working with regular and repeated interruption.The management of the co never bothers and every complaint takes more than 48 hours to attend and service stands resumed only for few hours.our requests for the refund have never been answered and we are at the mercy of the co. We have incurred expenses on the complaints which are more the charges paid for the services besides the professional losses incurred by us and the mental agony.

I using Spidigo Broadband Internet Service since last 8 month. I have yearly plan of 2 MBPS speed. I pay 8500 for this plan. But I'm not satisfied with spidigo because this service provider's persons are not eligible and not honestly. Service is very very very poor. So all friend please please please do not purchase spidigo service.

I using Spidigo Broadband Internet Service since last 8 month. I have yearly plan of 2 MBPS speed. I pay 8500 for this plan. But I'm not satisfied with spidigo because this service provider's persons are not eligible and not honestly. Service is very very very poor. So all friend please please please do not purchase spidigo service.

Hi, myself Axay

I am customer of Spidigo broadband service, my customer id is "rupaljaviya". my broadband internet server is stopped sincetoday morning and trying to report complaint at[protected] but I couldnt able to reach tihs line also I dont have any other number or any way for connect to customer care

I am losing my money becuase of this delay in my internet connection as am software developer and so neeed it 24x7 I approched broadband but till not am in status where I dont have an idea when my problem will get resolve.

Please help and feel free to contact me on [protected] and resolve my issue ASAP or else will have to visit s.g.road main office

I took a 7 month plan of 500gb 4mbps and it gives speed of 2g. And I tried call the team of Spidigo then I get only answers like technical team will call you and I don't receive any call and my complaint gets closed without resolve. From 10 days I tried call them more then 40 times. Nobody answers properly. Worst of the worst service ever.

I have purchased 12 month plan with full advance payment in last october. Since January I didn't even crossed 5GB of data due to lot of technical problems that takes lot of time to get resolved. And after some time of resolution again some problem arises. Customer support totally non supportive.

Hello

I just renewed my spidigo broadband service in last month and since then the net has remained close around 22 days in a month. I complained and visited office several times but then no response. When i demanded my money back they have written an application from me but there is no revert back since 1 week. Please help me.

Spidigo is liar. Worst Internet service. And complaint they closes without solution. I am going for legal on this because I had enough to suffer.

Poorest service ever received.
Not even listening to the complain.
So are we consumer dumb no this is the last attempt to get my refund or else consumer forum approach is only the way.

I am not satisfying with Spidigo current service due to - delay in responding; frequently Service outage issue in my area; low bandwidth; no proper support from call center.

During one year service my service request details are here below...
#[protected] on dt 6th Aug, 2015 ( i had sent multiple emails for this ticket to day loss issue, but didn't get back any reply from Spidigo)
#[protected] dt 10/24/2015
#[protected] dt 10/25/2015
#[protected] dt 10/31/2015
#[protected] dt 11/01/2016
#[protected] dt 26/02/2016

My current plan will be expire on date 22/05/2016 ; I had request to Spidigo to stop auto renew my account #H21428; as I am going to cancel my subscription with their company. But they were not respoding to my email.

My above request is more than 45 days.

I hope you will be help.

Regadrs,