SPiDiGO Complaints & Reviews

I am a customer of Spidigo Broadband Services (Chandra Net Pvt. Ltd.) for more than a year now. since 17th Dec. 2015 there has been a problem with the router which is provided by the company and hence i am not able to access my inter service since then i lunched a complaint for the same on 17th Dec. 2015 at 1:38 pm since then i have been giving constant reminders to customer care center on almost every 2 days but still they are not ready...

- Paid advance for 13 months - very bad service - No connectivity as per plan - very frequent disconnect - no response on customer care...

Old customer facing difficulty in login almost daily twice or more. Calls waiting and no number is given to contact to higher officer. In my building 3 connection to others. No one has difficulty who r new. I upgraded as I was told old plan is closed. NOW I AM UNHAPPY CUSTOMER. REQUEST HAD GHER OFFICER TO CALL ME ON [protected]and talk personally i[censored] r really and genuinely solve my problems. I feel cheated by calling daily though I m doctor....

I have given cheque ( ICICI Bank – 779027 ) for Rs. 7000.00 against plan REV-POWER[protected]UL-15M on 01.12.2015 vide CAF No. A 554045 to sales executive Mr. Hemang Shukla ( [protected] ) after discussion with his manager Mr. Prashant ( [protected] ) cheque is cleared in Spidigo account already . They had promised to provide the connection within a week but ( after 22 days ) till date connection not provided also they are not picking my...

Prashant sapariya was the excutiv person who came from the spidigo on wednesday 16.12.2015, and approch alot to take his product, though we accepted and then he asked for payment. We told him that we will pay half of the amount and then we will pay other amount. He told it is not possible sir as per the company policy. We said okay and we gave him full payment. He gaurented and said i will install on saturday or sunday . On sunday i called...

Trouble Ticket No:[protected] UserID: rkpatel58 This is to inform you that my service was started three weeks ago and since then i am facing network problems now and then.An engineer named Mohit attended and Installed the connection with the defective router and promised me to change the router within a week.But the problem has not yet resolved and i even called the customer care thrice and they also not responding ppositively.I am all...

Hello Spidigo, Every day I am posting the complain and you say complain is resolved. Once I go back to home and check the for the same and still internet will not be working. Very very very bad service. The person who has come to house to collect the money also very un responded.. The company only looking for to take money and after that no quality of service. Every night connection losses. Thanks, Sanket....

I had installed and broadband at maninagar area of ahmedabad, since sales person(tejas r patel) had guaranteed about wifi model confugeration. i'm calling him since last 4 days he is nt picking us call. the connection which was installed was not working even with LAN wire. i had requested about new model to company bt i havent got any rply. i have mailed to support center and customercare center but i havent got any rply even from them. what...

I have renewed a plan of spidigo at the 3rd December 2015. But they have not activated the plan and set up for connection until now. There is so worst behavior by their agent with me. The agent do not receive the calls and the agent does not give proper services. They have not did any procedure for my connection until now. After payment the agent behaves rudely and not answering calls....

Hello Sir, I am Krutesh and i have purchased Internet from SPIDIGO / CHANDRA NET PVT LTD. At At Rs. 7999. From Last 3 month my internet not working stable and i have complained more then 30 - 35 times to ISP for this problem. but they people not able to solve problem. Then i have asked for refund but i have not got refund and while i am asking for refund status they people not replying me proper always saying we will update you but till...

I am having the internet connection of spidigo. the plan is of 1mbps speed which i rarely get. from the past couple of weeks internet is not working and when the call is made for complain on the number [protected] the call is always dropped or cancelled by them and everytime when the contact is made (u have to be fortunate enough after waiting in a long queue of calls, the calls are heavily charged)their technical person says that there is...

Around two months before i took connection from spidigo internet service. my internet is not working many times. so i complaint many times and they are not providing service. now i want refund from them, they told me that it is not possible. i gave payment of 15 months so i told him that please take a charge of 2 months and please give me remaining amount. they denied for refund. i attached here legal proof of connection with connection date...

We can't get Internet Speed. Too many times connection failed is there.in 6 months we can hardly use it due to connection failed. After so many times of complain the company person give single answer that we forward your complaint but still no solution....

My user id is kalpananivas. I want to stop my connection and want my remaining amount back because of their poor service. I sent so many mails and contacted their customer support. But no response have came from their side. They are fraudthey are not stopping my connection bcoz they dont want to refund the amount....

My internet connection of spidigo user id Ramesh Thakkar is not working since last 10 days
I have reported three time complain in customer care but result is nil
So I am tired from spidigo service so I request to close my internet connection
And refund balance amount at earliest

Rameshbhai Thakkar
[protected]...

I have been satisfied customer of spidigo since last two years, but since last month the service have deteriorated to worst ever that I may plan to close this connection. I have been subscribed for 2 MBPS unlimited plan and I am not getting even 0.40 MBPS speed. My another 2G connection is working better than this broadboard connection. Its pathetic to say. everytime I log complaint and technical team does something from their end which...

Spidigo is unable to resolve problem in 48 Hours as prescribed by their staff.
And there contact number is ever picked up while one is having patience they will give 100% to prove you wrong by just hanging upon you.
and if by mistake you've your sales person number he'll not pick up once after selling you the service.

Trouble Ticket :[protected]...

After every 3-4 days i have to call every day to spidigo about connections issues and the internet doesn't works and even if it works its speed is very slow than the provided plan, its only half of the speed provided than the plan so im tired now of compaining it....

With reference to above user ID, I have renewed plan with 1 MBPS speed but i hardly gets 0.2 to 0.3 MBPS. I have complained for same many times yet the problem is not resolved. I have been suffering from speed problem for last one month yet the problem is not solved. Please look into matter and resolve the problem asap....

Userid - spandansah We have taken broadband connection at south bopal for which we have paid an advance amount of 6000 approx for 6 months. But every single day the internet stops working and we have to contact customer care. Internet sometimes starts working for one day after complaint and then again stops. Just because they have already taken the amount in advance, now they really dont care about providing services. Spidigo has cheated...