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SPiDiGO Complaints & Reviews

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Last updated Nov 3, 2020
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+91 98 9898 7394
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SPiDiGO Head Office Address

401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India
380054

SPiDiGO reviews & complaints page 28

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Address:382418
Website:www.spidigo.com

My name is umesh baria. My spidigo user id is umeshbaria I am suffering from this issue from 7 October to today almost 25 days. In starting they all were givin.Now height of this issue is that I am calling in customer care 3 to 4 time in a day, but they are saying that we are not here to resolve your problems we are here for register your complaint s only. Than technical team are not coming at your home than that's not our issue. Than please...
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ramvilas pasari
from Mumbai, Maharashtra
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Broadband & internet services

Address:Ahmedabad, Gujarat, 380054
Website:spidigo

User Name ramvilaspasari Account No. H41345 Dear My net is not working from[protected] & started on[protected] in the morning, again stooped at 4 PM on[protected]. I am every day calling to customercare and getting reply that they forwarded mail to technical team & engineer will visit but today up to 11 PM nobody is visited . Till today at the end of day my net is not working. Today on[protected] net not started & no body till...
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PrasadKulabkar
from Bhopal, Madhya Pradesh
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Network not working & Login change required

Address:Ahmedabad, Gujarat, 380058
Website:Spidigo

I had registered an issue on 23rd october 2015 that i wanted to change the configuration of the sign login in a different laptop which was for house use which they did not do at all, I decided to change my Laptop. Today 30th October 2015 they have not addressed the above issue. Today morning the network is not working so at 7.45am i spoke to Vijay and at 9.45am i Spoke to Parinda through their customer complain number provided and they as...
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Address:382418
Website:www.spidigo.com

I am facing too much problems using my internet from 20-25 days. Internet speed has become a very slow. My user id is umeshbaria. I have complained more than 3 times in last 15 days. Spidigo helpdesk has closed my complaint without solving slow internet speed and login page load problem in this month. This is ridicules. Even no phone call is made after registering complaint. If this is the service they provide, I think we should complaint...
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shahravina
from Rajkot, Gujarat
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No improvement in services

Address:380013
Website:www.spidigo.com

I am using spidigo broadband service since April 2015, when I applied for connection, they promised me the speed of 1mbps but they failed to provide the way they promised. Now and then my internet service stops working, no one reply properly in customer care department and neither send their technicians. Currently also my internet is not working since last 4 days, since 24th Oct I am very much fed. 2 months back also I faced the same issue,...
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ramvilas pasari
from Mumbai, Maharashtra
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Net not working & complaint not attending for long time.

Address:380054
Website:spidigo

Sir I have taken the broadband connection from Spidigo . My complaint are as below— 1---After many reminder they came to installed the connection. 2--- Mr Adit Patel –Sales Executive – of Spidigo told me that they will install the anatine at our building top to get the batter net work. 3---At the time of installation their staff refused to install the anatine saying that these are not in these Revolution Home Plus package & Draw...
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bhavinpatel09
from Delhi, Delhi
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Making Fool by committing 48 hours Solution

Address:Ahmedabad, Gujarat, 382443
Website:www.spidigo.com

I have registered a complaint on 21st Oct 2015 at 8:57 p.m. with Trouble Ticket No.[protected] and it says. "Our technical Team will get in touch with you shortly."

This ticket was close by them without any solution on 22nd Oct 2015 at 4:00 p.m.

I again raised a complaint on 22nd Oct 2015 at 4:02 p.m.

They are keep saying that the problem will be solved within 48 hours.

Right...
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Kalpesh A. Chavda
from Delhi, Delhi
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Refund not received

Address:Ahmedabad, Gujarat, 382480
Website:www.spidigo.com

I had spidigo connection in new ranip area and i applied for transfer spidigo connection. Spidigo person came and took 500 rs as transfer fee. and after 4-5 days another spidigo person came for set up connection. But he said my society is not coming under spdidigo tower range, so connection is not possible and call to customer care. I called in customer care and customer executive told that connection is not possible and i would get...
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vjankit
from Ahmedabad, Gujarat
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No wifi speed

Address:380009
Website:spidigo.in

Hello, i am using spidigo wifi from last 9-10 months, almost everyday i am not getting speed, every 3rd day they said our server is down so i cannot use wifi, more than 20 complaints registered to spidigo, everytime they says we will send engineer but no service from spidigo. what should we do now, they already took the payment now not giving the service user id : Anilhilwala area : naranpura, ahmedabad...
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shahhitesh1972
from Ahmedabad, Gujarat
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Not getting internet after paid money to

Address:Ahmedabad, Gujarat, 380059
Website:www.spidigo.com

I have taken SPIDIGO broadband service as i have outsourcing work from USA.

Since last few days i am not getting network (Always getting MSG that unidentified network, no internet access) and not able to submit my work to client . so i lost the project and money too.

I have registered complaint and called many times they jst said we will look in to it in 48 hours. After 48 hours without resolving issue they they...
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A
anshumalee
from Tharad, Gujarat
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No Internet service since 2 weeks

Idiotic service.. No Internet since 2 weeks. We complained. But they always say the same... They will resolve.. But dont resolve.. We tell cm and just see the problem.. But those stupids dont even see... No 1 MUST TAKE SPIDIGO... Liars they r... WORST SERVICE....
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J
jgohil
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Too much poor service

Address:382480

UserId- jayeshgohil (1 mbps plan- 7 months) Address- B-10, Dhanlaxmi Society, Near Balolnagar Cross Road, Ranip, Ahmedabad My friend's Userid-hiren45 (512 kbps plan 1 year) Address- A-11, Dhanlaxmi Society, Near Balolnagar Cross Road, Ranip, Ahmedabad I am using spidigo net since last 2.5 years, and i reffered 2 of my friends to use spidigo. they had bought spidigo but we all are disappointed with the worst speed and worst service....
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Jasmine Mone
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No response since a week

Address:380015
Website:10.10.0.1/24online/webpages/client.jsp

Our net services is working very slow since a month.. and for a week it didnt work at all.. Only the spidigo login page may open.. later it takes too long to load a single page and later it comes the connection to the server is lost. We have called customer care every single day.. all they say is name of some technician Prajapati is going to come.. But there is no trace of this person.. he has not evn contacted us for once.. And they assure...
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YAsh AdDictor PAtel
from Mumbai, Maharashtra
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Broadband internet connection

Address:Ahmedabad, Gujarat, 380015
Website:spidigo

Manager, new connection : yash S chaudhary cheque : BOB 000029 amount : 8100 date : 6-10-15 please stop the deposit of my cheque in your account. if you deposit my amount because i refuse your service in first experience. your persons guarantee me within 48 hours connection will be available . so now i am not interested for internet service in your company. please refund my money immediately. due to your bad experience i had a lost...
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Rishir
from Mumbai, Maharashtra
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Customer service

Address:Ahmedabad, Gujarat, 380006

International is not working since 29th sept'15. They have closed my complain twice without even solving it. I called multiple time to customer care service & didn't get satisfied answer. They always say that technician is on the way, soon they will visit. I mean I don't get it. Technician must be from other planet coz its almost 8 days & counting. Guy from customer care told me that technician will call you but now I'm sure that they are...
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neelzzzz
from Mumbai, Maharashtra
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Internet services

Address:Ahmedabad, Gujarat

Our Wifi is not working since 22 nd september. I complained on 2nd october and they said it will be solved in 48 hours. today its the 7th day and no one has come yet. everyday i remind them 10 times and get a reply that the technician is on way. when the rent was due they didnt waste a minute to collect the cheque. and if payment is delayed by a day they immediately cut the connection. Will they refund the amount for number of days the...
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sushi50
from Mumbai, Maharashtra
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No service after payment

Address:Ahmedabad, Gujarat
Website:www.spidigo.com

I have bought the spidigo broadband connection on 24 September 2015 in ahmedabad. The guy visited my place and talked with me sweetly and collected the amount. I m tracking with the spidigo to start the services. But they are not concerned to bother. Nobody visits to check. Whether the internet is working. I have complain many time. But they are not scared. They take this issue lightly and never turn up. Pl help to get my refund from spidigo...
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brm6367
from Ahmedabad, Gujarat
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Not keeping SLA T&C

Address:Ahmedabad, Gujarat
Website:www.spidigo.com

The services gets interrupted frequently and take more than 48 hours. Always to get resolved. This is breech to the contract and want the ISP to fully refund with penalties for harassment to me and my work physically and mentally to me at the earliest....
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pradip varma
from Mumbai, Maharashtra
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Internet not working and company doesn't solve our problems last five days

Address:Ahmedabad, Gujarat

Internet not working company promised we solved our problem within a 48 hours but today is 5th day nobody solve our problem company engineer even didn't give services they just make fake mail or update to they done them work but they lied noboddy solve our problem there engeer and care give us rudely answers we need money back nothing else....
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pradip varma
from Mumbai, Maharashtra
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Internet not working last five days company didn't solve this

Address:Ahmedabad, Gujarat

Our Internet is not working last 5 days spidigo costumer care executives sometime cut our call amd give us fake service promises they just suddenly said us our engineer came there at office and noboddy was there but they lied nobuddy comes the and even noboddy call us to came for solve our problems solve our problem or refund our full payment...
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