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SPiDiGO Complaints & Reviews

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Updated: Nov 3, 2020
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SPiDiGO reviews & complaints page 34

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H
Het_Suthar
Apr 15, 2015
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Address: Ahmedabad, Gujarat

I own a 1Mbps unlimited plan, and facing slow connection speed problem since last 2-3 months, I don't even receive half the speed as per my plan. Tried calling the Customer Support number and even mailed them 3-4 times, but no reply from their side.
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These are some other speed test screenshots.
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Second day of complaint. No Assistance Received, not even a call back. And the condition remains the same.
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    K
    Kalpesh Bhatia
    from Bhopal, Madhya Pradesh
    Apr 15, 2015
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    Address: Ahmedabad, Gujarat

    KALPESH BHATIA A K ENTERPRISE 37 A MELADI ESTATE, NR. GOTA RAILWAY CROSSING, GOTA, AHMEDABAD 382481 M: [protected], [protected] TO, SPIDIGO AHMEDABAD OFFICE I have been complaining and calling since day before yesterday...But there is no response from your side I am going to complaint to your head office if i do not get the service MY COMPLAINT NO. IS :[protected] No one is listening or attaining the problem..There is no connection at all here .. Warm Regards, for A K ENTERPRISE Kalpesh Bhatia M: +91 [protected] Whats App: [protected]
    SPiDiGO customer support has been notified about the posted complaint.
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      V
      visionvipin
      from Ahmedabad, Gujarat
      Apr 15, 2015
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      hello everyone. my net log in id is sh mehta. last six day, net is shut down. we complaint, many time but no body come to make this right. what kind of this service is? just buy net connection and leave it, even it's not working or any problem. it doesn't matter to you.
      SPiDiGO customer support has been notified about the posted complaint.
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        S
        Shwetang20
        from Ahmedabad, Gujarat
        Apr 15, 2015
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        Address: Ahmedabad, Gujarat

        Hi, I Purchased (7 month _ 1 Mbps Unlimited Plan from SPiDiGO.) I registered complain in SPiDiGO customer care 3 times in a week. Whenever I complained they provide proper speed for few hours after that Speed is Rustically down and next day Internet is not working. And for this plan they take all money in advance. So, What can I do for this problem? Is this possible they provide me proper services? Because for this plan I paid around 6000 rupees and now its worthless. Please provide me Proper Solution Thanks, Devang Patel
        SPiDiGO customer support has been notified about the posted complaint.
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          R
          rdjh
          from Cuncolim, Goa
          Apr 14, 2015
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          Address: Ahmedabad, Gujarat

          my spidigo id is rajendra.25. i have complained about this problem with ticket no.[protected],[protected],[protected].Whlie complainig they always say that our technical team will get in touch with you shortly. Without solving the problem they had closed my complaint. Till date not a single technical person came to my house nor on phone.
          SPiDiGO customer support has been notified about the posted complaint.
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            D
            DhaiRya BrahmbHatt
            Apr 13, 2015
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            Address: Ahmedabad, Gujarat

            1. I'm not able to log in first of all and SPiDiGO home page ain't responding 2. SPiDiGO company ain't responding my calls (calling since 4 days) they never pick call 3. when i do log in (i have to login 3 to 4 times) then after all the net starts 4. then it logout's AUTOMATICALLY !!! 4. then can't even log in for sometime while i'm doing some important thing NET goes off
            SPiDiGO customer support has been notified about the posted complaint.
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              H
              Harshal Oza
              from Ahmedabad, Gujarat
              Apr 13, 2015
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              Address: Ahmedabad, Gujarat

              Whenever I Complaint regarding Internet connection they put me on halt of 15-20 minutes (500 Rs per month Extra I spent on calling Spidigo Customer care). Since last 2 months successive 4-5 days their connection is lost for a whole day or 2 days. I Repeatedly complaint their customer care but they solved it temporarily. I always argue for permanent solution always give me there is a repairing work is going on. I paid 15 months subscription and the problems occurs after 3 months of registration.
              SPiDiGO customer support has been notified about the posted complaint.
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                S
                sancheti09
                from Mumbai, Maharashtra
                Apr 8, 2015
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                Address: Ahmedabad, Gujarat

                Internet connection is not stable since last 15-20 days and company is not able to provide the appropriate solution for that. Their login page automatically logs out and sometimes when web page not able to load though we are login. And customer support is not giving call back as they said while registraing complain.
                SPiDiGO customer support has been notified about the posted complaint.
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                  D
                  ddmehta
                  Apr 6, 2015
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                  Address: Ahmedabad, Gujarat

                  Hello sir, में दीपेन मेहता spidigo का पिछले 3 साल से coustomer हु, मेने पिछले ३ दीन से complain की है, Complain no[protected] user name dipen.mehta, कोई आपका engineer complain solve करने नहीं आता, Net चालु बंध होता है, पिछले ३ दीन में रोज़ ५ से ६ call करता हु पर आपकी तरफ़ से यही कहा जाता है mr mansuri आ जायेंगे, तो आप लोग अरछी सविँस पहेले देते थे ऐसा कीजीये मेरी COMPLAIN का sort out कीजिये़. Kindly Regards, Dipen Mehta [protected]
                  SPiDiGO customer support has been notified about the posted complaint.
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                    K
                    Kandarpp
                    from Ahmedabad, Gujarat
                    Apr 6, 2015
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                    Address: Ahmedabad, Gujarat

                    UserID: kandarp14 The internet connection has not been working since 7 days. A complaint was filed on 30/03/2015. There is no action on it yet and no message. Each time I call to follow up, they inform it will be resolved by today, but with no result. I even have not received a single response from their side with the status of the ticket. I don't know if they are willing to solve the issue.
                    SPiDiGO customer support has been notified about the posted complaint.
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                      L
                      libra_nirali
                      from Bengaluru, Karnataka
                      Apr 1, 2015
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                      Address: Ahmedabad, Gujarat

                      The internet connection has not been working since 4 days. A complaint was filed on 30/03. There is no action on it yet and no message. Each time I call to follow up, The call center guys are like voice machines "A technician has just left and will be coming soon". I dont know if they are calling a special technician from US!
                      SPiDiGO customer support has been notified about the posted complaint.
                      Apr 01, 2015
                      Updated by libra_nirali                       User is is bharatshah07
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                        R
                        rahul.gajjar22
                        Mar 29, 2015
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                        Address: Ahmedabad, Gujarat

                        Dear Respected Sir I Have Spidigo Broadband Connection I am using to 2 Month .But The problem Is that The net Does Not Going to Well So Many Problems Like 1)Login Page Problem 2)Speed Problem 3)The Plan Is upto 2 mbps But Does not Get Perfect Speed 4)I Give so many complaints But Does not solve it properly 5)The engineeres Does Not do Work Properly So Sir I request To you plz give Me permanant Solution regarding Spidigo Net Connection My User ID is -dcgajjar And My Account Number Is -
                        SPiDiGO customer support has been notified about the posted complaint.
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                          M
                          maharshi patel
                          Mar 25, 2015
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                          Address: Ahmedabad, Gujarat

                          There has been only one month since the net has been installed to my premises and there is a very bad output of it. in the span of 1 month i have only been able to use it max 10 days. it is too slow in comparison to its speed of 1mbps. and the rest days it is always shown as 'limited network'...plz cooperate and make this problem solve...i was never expecting this such problem from such a big brad SPIDIGO... Also there is no such good responce from your customer care number...they always go on giving fake promises...so plzzzzz get this done as soon as possible. i am a student and am bound to use the net daily, which is not possible in this circumstances...
                          SPiDiGO customer support has been notified about the posted complaint.
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                          There has been only one month since the net has been installed to my premises and there is a very bad output of it. in the span of 1 month i have only been able to use it max 10 days. it is too slow in comparison to its speed of 1mbps. and the rest days it is always shown as 'limited network'...plz cooperate and make this problem solve...i was never expecting this such problem from such a big brand SPIDIGO...
                          Also there is no such good responce from your customer care number...they always go on giving fake promises...so plzzzzz get this done as soon as possible. i am a student and am bound to use the net daily, which is not possible in this circumstances...
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                          INTERNET NOT WORKING

                          Hello Please note that my Internet connection is not working properly please contact me and sent technician at my place paresh parjapati mobile [protected]
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                          worst internet service

                          Spidigo provide very very poor internet service.I recommend to everyone please do not purchase ever spidigo internet. They have no care about customer.
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                          very low net service

                          pls. solve the complaint as soon as possible
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                            S
                            Sohil Shekhaliya
                            from Mumbai, Maharashtra
                            Mar 21, 2015
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                            Address: Ahmedabad, Gujarat

                            I have requested for new connection to Mr. Sakib - Speedigo Executive( [protected] ) 0n 12.02.2015. He has collected cheque from me but not made installation. I have requested for refund of my money on 25.02.2015. Till date I have not received refund of my money. I have written so many mails but they are not responding at all. Please help me to get refund of my money.
                            SPiDiGO customer support has been notified about the posted complaint.
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                              D
                              dimpesh
                              from Mumbai, Maharashtra
                              Mar 21, 2015
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                              Address: Ahmedabad, Gujarat

                              I had connection from last 2 month. In this 2 month i had complained atleast every week about connction problem. every time their man come without laptop. i had never got proper connection in 2 month. This is one of the wrost internet connection provider company in the world. Thry should shut their company. Otherwise people will shut this company.
                              SPiDiGO customer support has been notified about the posted complaint.
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                                D
                                Deepakp101
                                Mar 17, 2015
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                                Address: Ahmedabad, Gujarat

                                Sir, My Internet speed is too slow. I have complain about it but no action have been taken yet.I have a 1 Mbps unlimited Internet plan and speed I must get is 256-512 kbps...I am fad up of slow speed.please take my complain seriously & do needful .
                                SPiDiGO customer support has been notified about the posted complaint.
                                Mar 17, 2015
                                Updated by Deepakp101                                 Sir,
                                My Internet speed is too slow. I have complain about it but no action
                                have been taken yet.I have a 1 Mbps unlimited Internet plan and speed I
                                must get is 1 Mbps but But I get Only 256 to 512 kbps...I am fad up of slow speed.please take my
                                complain seriously & do needful .
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                                  nishant1192
                                  from Gurgaon, Haryana
                                  Mar 16, 2015
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                                  Address: Ahmedabad, Gujarat

                                  I have requested for the refund of the payment made towards providing internet service and the company has not able to provide service efficiently. After which on 22/01/2015 i requested for the refund. The company refunded the amount but it was not properly calculated so i requested for recheck. After 2 months of all this the company has not resolved my problem.
                                  SPiDiGO customer support has been notified about the posted complaint.
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                                    M
                                    makbul i
                                    from Ahmedabad, Gujarat
                                    Mar 16, 2015
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                                    Address: Ahmedabad, Gujarat

                                    NOT GETTING INTERNET SERVICE FOR WHICH I PAY.GIVE 10 COMPLAIN IN SPIDIGO BUT EVERY TIME THERE IS NO CONCLUSION ABOUT IT. THE TECHANICAL STAFF IN COMPANY IS WORST THAN ANY ISP. I REALLY RECOMMAND EVERY ONE NOT BUY ANY SERVICE FROM SPIDIGO...
                                    SPiDiGO customer support has been notified about the posted complaint.
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                                      A
                                      Arth Patel 1993
                                      Mar 14, 2015
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                                      Address: Ahmedabad, Gujarat

                                      MY SPDIGO INTERNET PLAN IS 2 MBPS FOR DAY AND 4 MBPS IN NIGHTI CAN'T GET EVEN SPEED OF 1 MBPS IN DAY OR NIGHT, I ALREADY GIVE 4 COMPLAIN IN SPIDIGO BUT EVERY TIME THERE IS NO CONCLUSION ABOUT IT.THE TECHANICAL STAFF IN COMPANY IS WORST THAN ANY ISP.I REALLY RECOMMAND EVERY ONE NOT BUY ANY SERVICE FROM SPIDIGO.
                                      SPiDiGO customer support has been notified about the posted complaint.
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                                        O
                                        Orion Computech
                                        from Ahmedabad, Gujarat
                                        Mar 11, 2015
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                                        Address: Ahmedabad, Gujarat

                                        Dear Sir Please give me proper solutions of My Complaints Complaints 1:Log in page Error last 2 week 2: IF Login page open than internet speed is very slow 3: So many time registered my Complaints to engineers Visit but never come at commitment Time Sagar Trivedi [protected]
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