Spidigo — no internet since 3rd aug 2017

Sanjay Sampat

from Ahmedabad, Gujarat

Address:

380013

Complain ticket[protected], called spidio, internet service provider, many times since 3rd aug but they have not send any person at my home to solve no internet problem for last 5 days, today it is 8th aug evening 7.16 pm.

I daily called on the same complain ticket number but the executives attending the call on other side gave the same routine reply every time and did not make arrangements so that i may talk with higher authorities.

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Comments

kena rai

from Ahmedabad, Gujarat

From last 15 days my net is not working and no 1 comes to visit as they says either u refund my money or come and check the problem by tommorow.

Viren Nirmal

from Ahmedabad, Gujarat

Very bad experience from beginning ...even company management also not responsible..
Customer care not handling any calls call center person also tell our service is very poor call center tell us we cant help you..

macpatelin

from Ahmedabad, Gujarat

I have a broadband connection with12mbps plan but last 4 to 5 days my net is not conected its totaly out of order. I'll complain many time but still there is noresponc .
My user id is mukesh2008. Plz it as soon as possible. Thanks.

dipaliparag

My ticket no is[protected]. I booked complaint on 8th Aug. Everyone I call to book /remind my complaint, -d call centre man says that he is forwarding to concerned department. He don't give any higher authority number.
I feel very helpless in such conditions because where and to whom I go for this problem.
I use spidigo for 5 years but never felt such LACHAR situation.
I guess company may shutter down that's why they ignore clients. Let's see for another service provider.
Parag sanghavi