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ST Courier Complaints & Reviews

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Updated: Apr 11, 2026
Complaints 1500
Resolved
104
Unresolved
1396
Bad 😕 It seems that ST Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ST Courier reviews & complaints page 51

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A
Abinaya Kj
Aug 10, 2020
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Address: Pallikaranai, chennai

Aug 1st mentioned out for delivery, but still now. Aug 10 (2020) it was not delivered, i asked st courier office about this but in that office telling my number is out of service, but my number is active, she telling lies and cut the call while I'm speaking, worst response
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    K
    Kanagalakshmi Ganesh
    Aug 8, 2020
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    Address: Bangalore

    Really worst courier service,
    On 28 july courier sent from madurai but still, we did not receive the parcel if we call the courier person not at all picking call.
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      B
      Balavinayagham
      Aug 6, 2020
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      Worst service. 
      POD No : [protected]
      Please be informed that I have received my courier in damage condition which I have packed in very safe condition. I was really unsatisfied with this service. I could see the booking person throwing the product in the delivery bin while booking . And delivery was one day late which had to be delivered yesterday itself . I need a refund of my damaged product worth Rs. 700, and you have to bear this . 
      And you haven't mentioned any description of the product like weight, concern booking person sign nothing .
      I have attached the POD copy, product image and courier packing image. 
      PFA.And revert asap. 

      Balavinayagham
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        S
        Soundaryarubini
        Aug 6, 2020
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        Tracking no [protected]
        Complaint no tnvpm03081

        The tracking status of the package is showing it will be delivered and the name of the executive and no is displayed. I contacted the guy till they havent dispatched it
        Very pathetic and worst response
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          C
          Cpmani
          Aug 5, 2020
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          Packages opened and taken half of the stuff.no response from the courier agents both from destination as well as arrival.
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            சக்தி சுப்பிரமணியன்
            from Raipur, Chhattisgarh
            Aug 5, 2020
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            Address: To, Abinaya 2.2.26 sathunavu kooda street, Sivaramapettai 627804, Tenkasi 627811 7339150132

            Our products not delivered tenkasi branch.. They ask additional amount for petrol... And rudely behave... Really disappointed...
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              R
              Rangasamy Rajmohan
              Aug 4, 2020
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              Past two days it was with delivery person at pallikaranai, not yet delivered.
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                R
                Rajesh.tvm
                Aug 4, 2020
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                Address: Trivandrum, Kumarapuram

                The goods supposed to be delivered on july 08 2020 and it got delivered to the delivery hub on july 08 2020. It's been a month i have been waiting for my parcel. Now delivery office is neither picking the call nor they are willing to deliver the product.
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                  V
                  vivek mrcc
                  Aug 3, 2020
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                  Address: k.vivek, s/o of N.Kasinathan, Melaruthragangai, poonthottam (po), Nannilam TK, Thiruvarur (DT), PIN - 609503

                  My friend sent to me one courier on 18.07.2020 from chennai. On 21st it is received by nannilam st courier branch. But they did not gave any intimation for receiving the courier. They sent back the courier to chennai. While checking with st courier thiruvarur branch, they told it is not our responsibility. Customer only should bear all the risk.
                  I am very disappointed with st courier.

                  Today i asked my friend to check with chennai branch and send back to me again.
                  Please help me to receive my courier as soon as possible
                  My ph. No - [protected]
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                    P
                    Pavithra A C
                    Aug 3, 2020
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                    Status changed to out for delivery but item are not delivery today. I called and confirm with office.

                    They told like if you want come and collect or tomorrow only we are going to deliver that parcel.

                    If you are not delivering today then why updating the status??
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                      R
                      Raja Radan
                      Aug 3, 2020
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                      Address: 22/14 nheru ji street new perungalathur contact: 9791645300
                      Website: delivery issue

                      We are booked courier. By fast mode its most valuable one. But no one caring about my parcel. And poor response from courier office.
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                        S
                        Sravy
                        Aug 3, 2020
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                        Address: Guindy

                        Irresponsible behaviour from staff when we ask about our package. Completely upset with their arrogance. Soon this company will shut down by seeing their reviews. Bad services
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                          À
                          தமிழன் ஆரூர் 001
                          Jul 30, 2020
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                          Resolved

                          Address: Thiruvarur

                          Dear ST courier or whatever,

                          Change your subtitle ..
                          It is not people's choice .
                          Worst service .my friend sent me a parcel from kanyakumari to thiruvarur ; it reached thiruvarur ST courier office successfully .it is their responsibility to deliver the product to the delivery address but they asked me to come and collect .
                          When I got there to enquire about their service inability, they are saying that, they can deliver on 2 or 3 days once basis .not enough employees.
                          Then why the hell they are charging amount ??
                          Thiruvarur ST courier office worst worst worst.
                          Dear thiruvarur guys, I would suggest you to go for someother better courier service .
                          Jul 31, 2020
                          Complaint marked as Resolved 
                          Resolved
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                            T
                            Thangamani Palaniappan
                            Jul 30, 2020
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                            Address: Tiruchengode

                            In tiruchengode branch they received my parcel on Monday, after that they didn't transfer my parcel to Rasipuram. Yesterday I make a call to the branch person they said, he will transfer. But till the time they didn't transfer, I make a call to them for more than 5 times . He didn't answer my phone.they hold my parcel for three days in tiruchengode branch.
                            Jul 30, 2020
                            Updated by Thangamani Palaniappan                             [protected] my parcel number they hold parcel for three days
                            View replies
                            17 th sep booked consignment to tiruchengode from ERNAKULAM
                            Till not delivered no br phone no br in tiruchengode why CHEAT to consignee reply asap
                            Booked from R MANIKANDAN
                            Muvattupuzha ERNAKULAM DISTRICT kerala
                            To Kumar Honda
                            Tiruchengode
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                              M
                              mmselvam
                              Jul 29, 2020
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                              Address: Bangalore
                              Website: www.stcourier.com

                              We send parcel from tn on 5 days back to blr, but still not yet received the parcel and courier office are not responding
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                                G
                                Gangab87
                                Jul 28, 2020
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                                ST Courier service - Big cheaters in Chennai

                                Address: #Ayyapakkam#STCourierServices#Chennai

                                My couriered a gift to me from Ayapakkam branch. The courier was sent on 16/06/2020, But still I didn't received the parcel from ST courier.

                                Whenever We calls the customer service[protected] they said they don't have any tracking for the above mentioned Consignment number.

                                Whenever i call to that Ayapakkam courier they are saying today the parcel will be dispatched. Sometimes they are not attending/responding...
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                                Latha KP
                                Jul 28, 2020
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                                Address: ST Courier Ayapakkam

                                We have couriered a gift to a person residing in thalambur from ayapakkam branch. The courier was sent on 16/06/2020, but still the receipient has not received the parcel from st courier.

                                Whenever we calls the customer service[protected] they said they don't have any tracking for the above mentioned consignment number.

                                Whenever i call to that ayapakkam courier they are saying today the parcel will be dispatched. Sometimes they are not attending/responding to my calls or blocking my number.

                                We have sent multiple emails to st courier helpdesk but no response at all.

                                We have also reached out to ayapakkam sales manager saravanan and he says “sorry the courier is lost”.

                                We have told him to send the parcel or let me know the solution. He said he will check with agency and get back and still there is no response and the courier is not sent.

                                Regards,
                                Latha
                                Jul 28, 2020
                                Updated by Latha KP                                 Despite of my health issue, HariSrinivas from Ayapakkam made me to reach his mobile number daily to enquire about the delivery of the parcel I have sent.

                                Either they bluff or block my number.
                                View replies
                                Consignment number
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                                Yeah, they are really cheaters. Instead of cheating people like this they can shut down their courier service.
                                Unworthy people's working in this courier service.
                                Guys please don't trust this courier service. They will stole valuable things and say ### sorry. They should be punished by people/law for their irresponsibility.
                                Reply
                                Yeah, that #HariSrinnivas should be punished by people/law.
                                How can they say it is missed. This is really worst reply. We believe courier service to deliver few things in this pandemic situation.
                                They failed in doing this. Don't trust this #STCourierService#Ayyapakkam#Chennai
                                Reply
                                Latha KP's [Complaint's author] reply, Jul 29, 2020
                                HariSrinivas has Stolen the parcel and it is a planned activity, for ayapakkam branch, they gave Tondairpet slip with consignment number and which is not tracked.
                                This is really ridiculous...how can a courier company can make a blunt mistake and report very coolly that ur courier is missing ...during this pandemic situation people really rely on you guys ...we doesn’t expect this from a reputed courier service ...
                                Reply
                                Lathabtechit's reply, Jul 30, 2020
                                That is true. Thanks Kavi.
                                How can a courier company can make a mistake and report very coolly that your courier is missing? This is shows their lack of process and trust-ability in service.
                                Try reaching out to customer care and branch officials. If they are not listening or responding to your query, go to Consumer Court. Before going to court have all the evidence ready. Keep records of all the attempts made by you toward your query. Try to get things written in paper with name of the official person and designation if visiting branch office.

                                Be patience and strong
                                Reply
                                Lathabtechit's reply, Aug 19, 2020
                                Thanks for your support.
                                A courier has been sent to the below Franchise with the complaint statement but still there is no response yet.

                                ST Courier Pvt Ltd
                                199, Hariyan Street
                                C.Pallavaram, Chennai – 600 043
                                Tamilnadu, India
                                Reply
                                Why there is no compliant box,
                                Why the customer care unit not responding my query,
                                Why there is no email ids to escalate the issue?
                                Reply
                                How many ever times I called this ST Courier number, I either get number is busy or call gets ended abruptly. I am not sure what is happening.
                                Reply
                                Customer care courier services worst handling in not attending the customer
                                Reply
                                Reading the complaint shows it is a clear fradulent. Why do Ayappakam Branch Hari Srinivas encourages to give Tondairpet branch receipt.
                                It seems to be a planned activity.
                                Shame on ST courier service.
                                Reply
                                This shows poor service by ST courier and lost the credibility.
                                I hope ST courier management team should take action by removing the ayyappakkam franchise as well as compensating the affected party.
                                Reply
                                Please let me know when and how are you going to resolve this issue.
                                Reply
                                After stealing the things, they make us to loose temper and finally for the 5000/- worth Product, Courier charges 70/- and for the complainant letter sent to pallavaram branch from DTDC courier 45/-

                                For the total of 5115/- they are saying to get 1000/- Rupees.

                                During my pregnancy I have no energy to fight with these guys. They make us fool.

                                One more added highlight, Ayapakkam branch owner name was initially said as Hari Srinivas when his actual name is Hari Krishnan.

                                Today you end up in cheating me.
                                Just to let you know ST Courier... Karma never looses its address..

                                Today you have stolen my hard earned money and harassed mentally for long period of time.
                                Reply
                                Worst service
                                Reply
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                                  A
                                  arb_moorthy
                                  Jul 28, 2020
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                                  Address: Bangalore, Chennai.

                                  Worst and worst ever courier service. Bad part is there is no system in this country to correct or punish these guys. The parcel is sent from chennai to bangalore on july 24th. Its arrived in bangalore hub on 25th itself.
                                  3 days passed and not yet delivered.

                                  None of the numbers in chennai or bangalore listed in their portal is reachable. No one answers..

                                  Worst guys.. Please shut down st courier
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                                    M
                                    Manishkhabiya
                                    Jul 25, 2020
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                                    Address: 122- Ennai karai street, Kanchipuram-631502

                                    Dear sir,

                                    I have booked the courier from kanchipuram to kundrattur on
                                    23/07/2020 & tracking no [protected]. But when they received the package on 25/07/2020 in kundrattur.
                                    They did not receive the following item
                                    1) gavava -100gm packet (Which is orange in color) & 2) snacky chocolate -3nos.
                                    I have attached courier copy & package received condition. Kindly do the needful.

                                    Regards
                                    Aashish
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                                      Y
                                      Yuviciti
                                      Jul 24, 2020
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                                      Address: ST Courier, Korattur, Chennai

                                      The courier has been sent from tiruppur to chennai on july 20th.
                                      From july 21st 7:28 am i could see the below status,

                                      Processed & forwarded to service center
                                      Chennai guindy hub, tn[protected] to - korattur, tn ([protected])

                                      Both the numbers are not reachable.

                                      No way to reach st courier and make this courier delivered.

                                      It is worst service fro st courier and i did not expect it.
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