ST Courier Complaints & Reviews

We have couriered a gift to a person residing in thalambur from ayapakkam branch. The courier was sent on 16/06/2020, but still the receipient has not received the parcel from st courier.

Whenever we calls the customer service[protected] they said they don't have any tracking for the above mentioned consignment number.

Whenever i call to that ayapakkam courier they are saying today the parcel will be dispatched. Sometimes they are not attending/responding to my calls or blocking my number.

We have sent multiple emails to st courier helpdesk but no response at all.

We have also reached out to ayapakkam sales manager saravanan and he says “sorry the courier is lost”.

We have told him to send the parcel or let me know the solution. He said he will check with agency and get back and still there is no response and the courier is not sent.

Regards,
Latha

Worst and worst ever courier service. Bad part is there is no system in this country to correct or punish these guys. The parcel is sent from chennai to bangalore on july 24th. Its arrived in bangalore hub on 25th itself.
3 days passed and not yet delivered.

None of the numbers in chennai or bangalore listed in their portal is reachable. No one answers..

Worst guys.. Please shut down st courier

Dear sir,

I have booked the courier from kanchipuram to kundrattur on
23/07/2020 & tracking no [protected]. But when they received the package on 25/07/2020 in kundrattur.
They did not receive the following item
1) gavava -100gm packet (Which is orange in color) & 2) snacky chocolate -3nos.
I have attached courier copy & package received condition. Kindly do the needful.

Regards
Aashish

The courier has been sent from tiruppur to chennai on july 20th.
From july 21st 7:28 am i could see the below status,

Processed & forwarded to service center
Chennai guindy hub, tn[protected] to - korattur, tn ([protected])

Both the numbers are not reachable.

No way to reach st courier and make this courier delivered.

It is worst service fro st courier and i did not expect it.

Dear team,

My vendor has sent an parcel from tenkasi on 20th july, 2020 to sivakasi (Thiruthangal). But parcel wrongly misrouted to chennai and came back on today (23.07.2020). Around 11.30am i called sivakasi branch for the delivery they said, it will be delivered around 3-4pm. Around 4.19pm, sivakasi branch lady call me and asked to come and take parcel. The parcel was very damaged and total goods lost its life. I need strict action to be taken and need compensation for this. Enclosing snaps of the received goods.

My pod number is - [protected]

Awb no. [protected] the medicine box consignment booked from coimbatore to madurai. On 18th july 2020 but till 21st july tuesday time 8.45p. M. Not yet delivered.

Refer to the awb no. : [protected] of st courier
I sent a cover of important urgent sample to pp international, kadirvedu, chennai 66, on friday 17 july at triplicane. They promised delivery on saturday. But nodelivey.. On tracking it reached puzhal on 20 8.15am, why this delay?

I was repeatedly trying to contact mr. Muthu of puahal but he was not answering,

Till the time of writing this msg (21.7.20 8.30am) it has not reached the client. I have lost 1lakh order.

Dear Team,
I have sent a consignment to Tumkur bearing no [protected] and it returned due to non delivery region.Still I have not received it at my end after frequent follow up with the local st courier team and Branch manager.They have missed it and not supporting to solve this.I request complaint team to look into this matter.
Please do the needful.

Thanking you.
With regards
Vinothkumar
[protected]@gmail.com.

Today is July 20, 5.22 p.m exactly, on tracking the parcel has reached town on saturday, Parcel not delivered even after 48 hrs of reaching, on Saturday night, they has asked over phone to come and collect in person, no proper dispatch, disappointed service

I done the courier on 15th july but it is showing as out for delivery in 17th july while enquired they say that it is not been yet reached their station by 18th july and the lady spoke in a harsh manner unacceptable for a customer to experience this kind of s.. T seriously never recommend to anyone

Dear Sir,
I feel extremely sorry to inform you that the parcel booked for us at Chennai on[protected] by the above cited LR no. is not yet delivered.
I presume that either the parcel is misplaced or mishandled because in spite of my several calls made with kumbakonam delivery office, they are neither replying nor responding to my staff calls and personal requests. Moreover they never deliver the parcel at our office.
The above cited parcel contains very essential goods for vehicles which are for immediate delivery. The inertness make us to meet unwanted heavy loss for which you are liable.
Hence I request you to kindly deliver the parcel without any further delay.
Thanking you,
S.Rajendran, Md,
Lakshmi Motors, Kumbakonam, mob: [protected]

Sir, we booked an consignment at pallavaram office with pod no [protected] on july 10th 2020, in-spite of several reminders and telephonic call towards the delivery person mention in the tracker shows vijaykumar. K - [protected] whom say he is not working with st courier. We were not satisfied with your delivery as it took 5 days { local delivery } not delivered as of now on july 15th 2020. Kindly reply us.

Thanking you,

Camex enterprises,
[protected]

Hi, my name is kirthiga from chidambaram. My complaint s : order 5 days delay nd i payed fr home delivery,
I called the branch number and the delivery boy took the call his name is mr. Pradeepkumar. Asking them to deliver the parcel to my house, but he spoke loudly and arrogantly, "i can't come for one of you. You come and pick it up or i'll send it back."then then me and my brother went to that office then my brother askd who spoke to them on the phone? Asked if he would talk to customers like this, but the manager did not respond properly and normally he was like that, he said you should not exaggerate this, then i asked when the material came here, they said the material arrived on the july10th evening. They may have informed me the next day. I will come and get it, but if i ask about it, there is no perfect explanation frm manager side, then when my brother spoke to the distribution man mr. Praddepkumar he spoke as if he were fighting so kindly take this complaint and ask to them. Very worst behaviour frm st courier employees.

Am trak the parcel by awb nunber [protected]. But no response from the contact number given by the tracking map. Taking more time and if am ready to pickup up by me also they are not responding properly.

Delay of service, full day waiting for parcel... Response will be not good...

The package was couriered on jul 4 2020 but it's been three days and the package is not delivered within the city limits... And the contact number is busy as well..

Complaining about my parcel is missing from ur side
It 15/6/2020 parcel received from ur side. But not received upto 7/7/2020.
I[censored] cant satisfied ur customer why ur running it. Just closed and go.
It s my first step in enter the business. Becas o[censored] guys i suffering a lot.
Response immediately what is going. Even can t track my parcel too. Chhe.

My baggage send at[protected] in native place. Baggage arrived at[protected], i am contact with delivery boy mr. Noor tell with tomorrow confirm delivery and speak with delivery boy... So tomorrow i will call not responding the delivery boy. Next 4 days coming guindy st courier office not responding all st courier employee's.[protected] delivery boy call him my baggage is missing,, contact with manager... Iam contact with manager mr. Hassan not responsible my phone calls... St courier service worst service... My consignment number [protected]... I am complaint with police &consumer...

Baggage missing

My brother sent bicycle on 30.07.20 via st courier from karur to attur. But it product was received on salem on 01.07.20 mrg 03:00 am but still now not received. I was gone to pick up the cycle at attur branch on yesterday but the product not received.