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ST Courier Complaints & Reviews

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Updated: Dec 2, 2025
Complaints 1490
Resolved
103
Unresolved
1387
Bad 😕 It seems that ST Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ST Courier reviews & complaints page 53

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I
Infant Vijula
Jun 4, 2020
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Hi am from tenkasi.. Today i received a phone call from st courier.. They asked me to come and get the courier.. My home is near to courtallam.. They talked very rudly.. Is this the way of treating customers? If they r not able to deliver at home then y they are accepting the orders.? Such an irritating response. If we called the land line they wont pick up also. Very bad
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    A
    anand1947
    Jun 3, 2020
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    I have been couriered the official document at Thuraipakkam chennai on 27-May-2020 the target location is Pune. Tracking number [protected].

    But still today it is not get moved from Chennai -Guindy HUB. I called customer care as well but I did not get proper response. Considering the importance of the document I need your immediate attention to sort this out. My mobile [protected]
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      B
      Brahatha Mohan
      May 27, 2020
      Resolved
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      Resolved

      Consignment number: [protected]
      Bangalore st courier office located in jj mansion, siddaiah road not delivering my mother's sugar medicine. My mother has swollen feet because of high sugar. We ordered medicine from her doctor which was sent through st courier. Consignment (No [protected]) reached bangalore hub may 16 2020. It is still not delivered. No consideration given for an old lady's health condition. No response from phone numbers provided. Very sad.
      May 29, 2020
      Complaint marked as Resolved 
      N/A
      View replies
      Consignment number [protected]

      We are not sure whether the consignment is lost as no response from Bangalore office
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        P
        Pavendhan Prakash
        May 23, 2020
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        Address: ST courier services, Tiruchengodu

        While booking courier, they are clearly mentioned about door step delivery. Initially they are accepting, but in delivery hub they are not accepting to deliver to door. Very much disappointed services
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          M
          Mohamednizamutheen
          May 21, 2020
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          Address: ST courier chennai

          Courier booked from ulundurpet to pune. But the consignment is not traceable and the booking site person not responding properly. I booked this consignment from ulundurpet to pune AWB no.[protected].
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            K
            Krishna Kumar30ece
            May 19, 2020
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            I am Hari babu from gummidipoondi.

            I received only one box for consisntment number attached for Herbalife order.

            The gummidipoondi St courier is giving phone number which is not reachable and not responding.

            Only one box we received through name Logesh.
            +3 photos
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              N
              nareshkumar thirunavukkarasu
              May 9, 2020
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              Dear sir

              A parcel has been sent to me by your courier, which has to be delivered yesterday but the people at final delivery station has return back the parcel by considering door lock. But it is actually not i was there in the mentioned address they not even contacted me. I request you to take the necessary action to get the parcel. I here by sharing the awb no as [protected]
              +2 photos
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                M
                Madhavan Jana
                May 9, 2020
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                Address: R.Selvarajan, Sugar Mill Superintendent (retd.,), No. 1/238, Selvanagar, Patchur(PO), Nattarampalli (Via), Tirupattur(district)- 635854 Ph. No.: 9443543295, 7397653245

                I have ordered medicine to the address
                R.Selvarajan,
                Sugar Mill Superintendent (retd., ),
                No. 1/238, Selvanagar,
                Patchur(PO),
                Nattarampalli (Via),
                Tirupattur(district)- 635854
                Ph. No.: [protected],
                [protected]
                At present it is in Krishnagiri. If i call no response from the person
                +1 photos
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                  K
                  Karthikeyan Kumar
                  from Mumbai, Maharashtra
                  Feb 16, 2020
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                  Address: Block B1E, BBCL Ashraya, Pillayar koil street, Thoraipakkam, Chennai-600097, Chennai, Tamil Nadu, 600097

                  Awb: [protected]
                  This smartpick shipment in the name of savithrikumar is not being delivered since nov 2019 and is lying in courier centre.
                  When called the courier centre, he is asking us to collect the shipment. Then why are we being charged for the same for home delivery?
                  Courier centre: st couriers, mettukuppam, chennai
                  Delivery address: bbcl ashraya, pillayar koil street, okkiyam thoraipakkam, chennai
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                    N
                    nanthini shunmugavel
                    Feb 13, 2020
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                    Address: 628002

                    Dear sir,

                    On 5/2/2020 i have sent one courier to madurai that consignment was delivered but it damaged and some of its documents missed i have sent 13 booklet in that courier but 10 documents only received. Please check that documents are very much important.

                    Courier pod no is [protected]. Please check this office related cover. Please ensure to clear today.
                    View replies
                    Courier was damaged condition & it was handed over to unauthorised person and that 3rd person put signature infavour of me without my knowledge.

                    Courier boy also did nt give any prior notification. Im always avaible.

                    My confidentials may be use by 3rd persons.

                    So I lost my trust about ST Courier.
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                      A
                      av nagendra rao
                      Feb 12, 2020
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                      Address: mangalhat

                      Not delivered too many times called to concern people not responding since yesterday worse service in india i have never seen this kind of worst service.
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                        R
                        Ramanarayanan Venkatakrishnan
                        Feb 1, 2020
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                        Address: 1-H , 3rd Block, Ramaniyam The Eden, Ch-42, 600042

                        I have sent a cover to madurai on 29th jan from your velachery, chennai collection centre vide consignment no [protected].

                        When i searched in the site on 30th, i noticed that it was wrongly sent to tuticorin and seen reported despatched to madurai. On 31st there was also a msg that it was out for delivery at madurai.

                        In the meantime, due to follow up from my side and by the addressee, the item was removed from the site but the addressee was informed that it would be delivered yesterday and it was on the way. But to our dismay the statement was found false.

                        Thus we notice that what we were told was different from the status appearing in the site. It is now removed from the site and we have every reason to suspect loss of the item, going by the contradictory statement and removal from the site.

                        I seenkurgent intervention and request status of the factual position.
                        View replies
                        A parcel ([protected]) has been sent to me (marai malai nagar) from parris. Three days ago and it is yet to reach. Worst customer service and maintenance. Will it take three days from parris to marai malai nagar?
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                          G
                          Gopi yuvaa
                          Jan 23, 2020
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                          parcel damaged

                          Address: Hariyan street, pallavaram, Kanchipuram, Tamil Nadu, 600043

                          I have sent parcel to my sister who is staying in mumbai

                          Parcel contains food items, they charged shipping charge of rs 910

                          They said at the time of shipping the parcel will deliver between 2 or 3days

                          But the delivered almost 6days and also parcel was damaged

                          They are not carefully handled my parcel

                          Worst service from st courier

                          I need my money back...
                          +3 photos
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                          1 found this helpful
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                          G
                          Gopi yuvaa
                          Jan 22, 2020
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                          Address: Hariyan street pallavaram, Kanchipuram, Tamil Nadu, 600043

                          Hello,
                          I have sent parcel to Mumbai using ST COURIER but parcel was not delivered yet

                          It's been almost 5days still not delivered

                          My AWB No [protected]

                          Customer care very worst and poor service
                          They carelessly telling your parcel is missing

                          My parcel having worth of RS 2500

                          Please take necessary action

                          I have called Soo many times but they are not responding properly

                          If they are not delivered my parcel please pay cost for my parcel along with transportation charge
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                            kunalbavsi
                            from Rajkot, Gujarat
                            Jan 22, 2020
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                            Address: ST Courier Pvt Ltd 199, Hariyan Street C.Pallavaram, Chennai – 600 043. Tel: 91 44 22 666 666, Chennai, Tamil Nadu, 3600043

                            This is to inform you that i have got the sms regarding the successful delivery 1st january, 2020 but i haven't received any parcel yet.

                            While tracking the awb numbers it displays the status delivered

                            Already e-mailed twice too but not a single response

                            I have tried calling the customer care number also many times and they responded that i have to wait more for the delivery

                            Kindly look into the matter urgently and do the needful

                            Awaiting for your urgent response and reply.

                            Here are the awb numbers for your reference
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            [protected]
                            +2 photos
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                              S
                              sowmya asokan
                              Dec 31, 2019
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                              Address: 20/95 peruntheru kuzhithurai post, 629163

                              Hello, I have confinement number which is [protected], my parcel which was supposed to deliver to on 26th but never delivered in the address I have mentioned on the parcel. Now the parcel is missing and I am seriously in need of my stuffs back safe. Kindly do me a favour of find out my parcel and contact me in my Indian number mentioned, immediately without any fail, that parcel has to take flight on 4th so please track my stuff down and contact me on my above number. Thank you
                              +1 photos
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                                P
                                prabhat3050
                                from Chennai, Tamil Nadu
                                Dec 30, 2019
                                Resolved
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                                Resolved

                                Address: plot-18 Amman nagar, Chennai, Tamil Nadu, 600116

                                Hi,

                                I have send my claim document to medi assist india tpa ltd. Through this courier but still not reached if courier not reached the claim will be rejected by insurance company.
                                We sent a parcel from st couriers to bangalore on 26th dec'19. It's been 4 days and still parcel is not received to destination. All customer care numbers are not reachable too. And no proper response from st courier office. Unable to follow up.
                                Consignment no. [protected]
                                Consignment number-[protected]
                                Dec 30, 2019
                                Complaint marked as Resolved 
                                Resolved
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                                  D
                                  Dilli Rasu
                                  from Salem, Tamil Nadu
                                  Dec 28, 2019
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                                  Address: Sunguvarchatram, Kanchipuram, Tamil Nadu, 602106

                                  We have got tracking status that our courier is out for delivery on 27/12/2019 in sriperumbudur, but today 28/12/2019 still courier not received. Status still not updated showing the same detail. When i called the sriperumbudur hub and contact person, he saying courier is handed over yesterday but still we did not received. When we again check the status it shows that out for delivery on 28/12/2019. Very bad and worst service.
                                  View replies
                                  Our way bill no [protected]
                                  14/12/19 they send but since not delivery .no single phone call from any body
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                                    J
                                    Jacobmaria
                                    from Hosur, Tamil Nadu
                                    Dec 22, 2019
                                    Resolved
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                                    Resolved

                                    Address: Krishnagiri, Tamil Nadu, 635109

                                    Hi,
                                    We sent a parcel from hosur st couriers to goa on 18th dec'19. It's been 4 days and still parcel is not received to destination. All customer care numbers are not reachable too. And no proper response from st courior office. Unable to follow up.
                                    Consignment no. [protected]

                                    Could you please look into this and get resolved asap.

                                    Or let me know for further escalation process.

                                    Thanks
                                    Jacob
                                    +1 photos
                                    Dec 23, 2019
                                    Complaint marked as Resolved 
                                    Dec 23, 2019
                                    Updated by Jacobmaria                                     Not received still.
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                                      G
                                      gani P
                                      from Chennai, Tamil Nadu
                                      Dec 16, 2019
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                                      Address: 39/4, F5 Mettu Street., 600069

                                      I have ordered smartpick parcel and not delivered. It shows as it is out for delivery as on oct 4th 2019. Again i registered a smart pick with hll. Now also it show delivered but i have not received. I don't know how it got delivered without pin #. I didn't expect this bad service from st. Disappointing...

                                      Consignment details...
                                      [protected] - ganesh prasad ph: [protected]
                                      Address: 39/4 f5 mettu street, kundrathur, ch - 69
                                      Another docket :
                                      [protected]- sundaram - ph: [protected]
                                      Address same as above.

                                      Courier agent - francis - [protected]

                                      Please take necessary action to deliver the consignment. Hindustan company has send the consignment twice for both the docket. 1st on sept 2019 and december 2019. Take strict action on this case.
                                      I tried contactiong the agent he is irresponsible.

                                      Thank you
                                      Regards
                                      Ganesh prasad.
                                      +1 photos
                                      View replies
                                      Now a days your courier service is [censored]ing on as what u people are working we booked to madurai but data is not showing what hell work in going bloody
                                      Reply
                                      AWB [protected] product undelivered. Returned back without my consent. BATLAGUNDU courier office staff saying that Sengattampatti is not a serviceble area, I am asking that then why you people booking for unserviceable area. If you're not resolve this issue immediately definitely I will proceed the same issue in consumer forum.

                                      consignment not received - Comment #3632773 - Image #0
                                      consignment not received - Comment #3632773 - Image #1
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