ST Courier Complaints & Reviews

I am writing this mail to inform you about the worst experience i am going through because of your negligence and irresponsibility. I started a business in the name of honey basket (Sweets and savories business) and tied up with the st courier for delivery of the products. I gave a parcel on saturday which is to be delivered to dr. Sachin krishnan, kengeri, bengaluru (Awb-[protected]). Yesterday, the st courier workers saying me that kengeri is not their service area and the parcel cannot be delivered there. If that is not your service area you should not have accepted the courier. It is already 4 days since they received the parcel and still has not delivered that. I contacted ravi - [protected] from st courier whose number is displayed in the status of awb and he is also not responding properly. The parcel contains is a food item and has to be delivered at the correct time else i will lose my customers because of your negligence. You have to take this issue seriously and provide me with a proper solution and you have to bear the loss else i am ready to meet you people in consumer court.

The parcel received on[protected] from salem elampillai to chitlapakkam, it contains 5 sarees totally but one saree is missing from that. The parcel was tear opened and then taped again. When we called the branch the person not responding properly. It is said to be clear that the fraud is done on the delivery section. Very very very worse st courier.

Your agent in tuticorin is not giving proper delivery making delay for more than 1 day purposely not only to us but for all. Worst service facing for the last four months. Fyi, we've booking & receiving thru st courier for loast 5 years but due to worst service rendered in tuticorin most of them is migrating. One of our parcel booked from chennai on[protected] still not received. Pls. Try to change the agent whose service is very very bad.

Not got a dosakal parcel from madurai today itself.
The lady who attended talked very roughly snd irresponsibly with least responsibility to deliver today itself. She is audaciously asking me to go madurai and complaint at the place of booking.
She says my house at kalveerampalayam is outside.
So not delivering. Is this type of service by ur company. Disappointed and regretted and wounded by lady words. Please deliver rt now and regret for delay.

It's second time we are undergoing the same problem. The parcel which we have sent on 7.9.2019 is not yet reached to the customer. Kindly make a notice of it. Your service is not good and enough. Make the parcel to reach the customer as early as possible. Don't repeat this same problem in future. I have attached the photocopy of the bill with this complaint.

I bought a imitation jewelry set from Chennai. I paid RS 600 for jewelry and Rs100 for courier service. The parcel is missing. It's is the mistake of ST courier. They have to bear the loss of parcel and pay amount to me. But they are so irresponsible and not resolving the problem. Worst courier service in resolving complaints. I need full refund of money. ST courier does not aim on customer satisfaction . Never understand the problem of customer.

My friend send me a silver bracelet through ST courier. But it was missed . It is responsibilityof the courier service. So find my bracelet and return it to me. It's a worst kind of activity. The courier service should take immediate action for that. This activity broke the trustability of the whole courier service.
Sending place: Attur, Salem
Receiving place: Tiruchendur
[protected]
email2suresh.[protected]@gmail.com

Dear sir/madam,
We would like to inform you that first we called mr. Siddhik regional manager st courier, mobile number -[protected], he was speaking in the phone very bad words and telling irresponsible reply, then filled the complaint in government of india
Department of consumer affairs
Ministry of consumer affairs, food & public distribution
Grievance number: 1628580
Grievance reg date:[protected]:48:17
Grievance type : complaint
Grievance details :
Consumer no: [protected], consignment no: [protected] (Madurai to jolarpet), [protected] (Madurai to chennai), 20/09/19, consumer 2 sent couriers through st couriers on 20/09/19 but it did not got delivered then consumer contacted the company they told the courier got damaged and they cant deliver it and they are not answering properly to consumer. Consumer wants to file grievance against this ans he needs amount for that couriered products.

Courier has been posted on 21/09/2019 for delivery within chennai - kannigapuram to kovoor. But it's has not been received till 26th of september, when contacted customer centre they responded that they will get back with the issue immediately and gave the number for contacting the person. But no one responded. I have been following it up for past two days as it is a book which had been couriered for exams. Feeling frustrated. A waste irresponsible courier service ever seen. Will surely not recommend this to anyone and also the way you make service to the people will surely be posted in social media. Thank you for your irresponsible services.

We send a parcel to chennai but it is not yet reached to the receiver... Parcel no is ([protected]) please take action as early as possible. The parcel sent from thanjavur to chennai on 6.09.19. It's already one week till now we didn't get any information regarding the parcel. So please make a notice of it and make the parcel to reach the receiver as early as possible.

On 30th August I booked an article at ST courier Bhavani - 638301 Branch, Erode, Tamilnadu.
The Consignment No is: [protected] dated 30.08.2019 and the amount paid was Rs.560/-
The receiver address is: Viraldeals, #3415 Mubarikpur, Mohali Punjab, 140201, This consignment is not yet delivered to the receiver, even on this 11th September 2019.
The tracking service of your website still shows a BENDING status.
I received no response for my complaint sent to their mail id [protected]@stcourier.com On Sep 8, 2019,

I sent a courier for my uncle in hosur on 20th from my st courier which reached the service centre, hosur on 21st itself. But it was delivered on 24th evening around 5.30pm. The purpose i sent was that it was full of eatables for krishna jayanthi for his family. But the purpose was not fulfilled. The highlight in this is, that after a long struggle of about 5 hours from various centres of st couriers, i got a number of hosur person and called...

Hi,

I'm thiruppathi from saudi arabia and i was sent cargo parcel from st courier service, invoice number a0396611 here to hubli karnataka, india on 13 july 2019 & the parcel was delivered to destination today morning 22 august 2019.

But the items are collapsed and some toys are damaged and some stationary items are missing.
This is not first time for parcel damaged, 8 months before this same was happened.
So please take necessary action and i need clear details as soon as possible.

Missing items: marker 1 pc, pencil case 1
Weight machine 1
Damaged items: attached the picture

With regards,

Thiruppathi
[protected]

I'm in Delhi, my parents sent a courier from Coimbatore. We usually get parcel within 5 days but its been 9 days still waiting for my courier. I called customer care in Chennai they told that I'll received it by end of the day. When I contacted Delhi branch where there is no response from their side. They actually working for entertainment I guess, they're not receiving any calls and no respect for customers. Such a bad experience

The courier service does not deliver our mail on site. Every month they ask us to travel 15km to get the mail. They are delivering the courier to nearby state bank but not to our business site. Ours is a pos roll from state bank of india which we receive every month or more frequently. It is impossible for us to travel 15km and send a person from our business place since our business will be affected. When enquired they tell us that they do not deliver any deliveries nearby but they are delivering to government offices and banks adjascent to our site. This is happening for the past few mails.

I have sent the courier from manali to malaysia. Where you go for the courier service they will give along with the tracking number but only this courier service nothing... I feel its very worst service i asked for the customer service no response... I feel its very worst service... Actually... I will not refer to my family and friends... Please do best.

My consignment number [protected] where i ordered 2 nos. of sarees weighing 1.50 kgs but received the parcel opened with single piece saree weighing 700 grams only . When I called your staff Damodharan NO, 33 M.S.R Municipal Complex Palamaner road chitoor -517001 Contact no. [protected] for inquiring there was no response so i visited the address personally and asked him to show the consignment receipt from his office records to verify the weight but he said that the receipt was already sent to vellore . so i asked him to get it from whatsapp but he didn't answer my phone call after that. The worst customer...

A parcel from bangalore to davangere with tracking number [protected] has been misplaced. I haven't received the parcel at davangere.
The status on your website shows that it has been delivered on 21st of July.
The person at the delivery point maintains a register of all couriers received. There is no entry of any parcel with the tracking number mentioned which means the parcel has never reached the delivery point.
I haven't received any help whatsoever from anyone at ST courier, be it locally, bangalore or Chennai.
I am totally disgusted and disappointed with the way the parcel has been handled and the way my request is being handled.
No one seems to be really worried and working towards locating a missed parcel.. We trust your courier service with our product with a faith that you will take utmost care to deliver it properly. I am completely disappointed with ST courier and am surely not going to use nor recommend anyone to use your services hereafter if my query remains unattended even after so many requests.

I have booked medicine parcel from hosur office to Theni village govindanagaram consignment number [protected] dt. 6/07/2019 but still not delivered the theni branch person. I have called their replied once in a week only delivery in village area and I request aged people is in village it is sugar medicine please delivery immediately. but the branch person called to my mother u come and collect . Today my relative went to branch office and collected the parcel.
What is the service given for your courier clarify immediately. Very worst service given your courier.

Dear sir i have one parcel booked from tirupur on 08/07/2019 the consignment number is [protected]. The delivry boy is not responding to delivry to me.. He said iwll return the parcel to tirupur itself by saying the door is locked, but there is no insedend like that door locked, the man is so rough to me & return the parcel... Is this st coureir behaving?

My contact : [protected]