Claimed

ST Courier Complaints & Reviews

1
Updated: Sep 27, 2025
Complaints 1484
Resolved
103
Unresolved
1381
Contacts

File a complaint to ST Courier

Having problems with ST Courier?

File a complaint and get it resolved by ST Courier customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ST Courier reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Trina Bhattacharjee
from Bengaluru, Karnataka
Jan 4, 2018
Report
Copy

Address: Rangareddy, Andhra Pradesh, 500072

I have requested for this courier service to deliver my courier to hydrabad. They dispatched it on 28th dec 17 and it reached hyderbad on 30th dec 17 but still they have not delivered the courier to my client. It was important courier which had to be reached immediatly. I understand that there were holidays in between but today is 4th jan and it seems they are still enjoying their new year. No sence of professionalism. And they have the worst customer care i have ever seen. No number is reachable. I am trying from 2 days to contact them in various numbers mentioned on their website but not a single number is reachable.
I want my courier to be delivered as soon as possible or at least call my client if they have any addrss issue.. Bad bad very bad service.
Addess to be delivered:
To,

Mrs. Swarna ganneri
Flat 407, mig 704/a., near temple bus stop, opp icici atm lane, 2nd left. Venkata sai homes, kphb, hyderabad - 500072, telangana.
I sent the parcel TIRUPUR to Thanjavur, my booking number is [protected], but my parcel was returned, Thanjavur St courier not responding.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    selvasweety
    from Virudunagar, Tamil Nadu
    Jan 4, 2018
    Report
    Copy

    Address: Cuddalore, Tamil Nadu, 608501
    Website: St courier site

    I am complaining about service not yet received to my destination. Actually i have send my courier on[protected]. From pudhuchathiram to banglore. Still not yet submitted to bangalore. Pod no [protected]. Very worst in delivery am same on ur company. Very important documents i have sended.

    Regards,
    Rajiv gandhi,
    Pudhuchathiram, cuddalore dist.
    [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      As qwerty
      from Chennai, Tamil Nadu
      Dec 18, 2017
      Report
      Copy

      I parcel a product on 16 of this month from chengannur to kottayam (Thelakom). Being it has to travel only 60 km. I didn't get it on destination. Actually the dealer promised that it wil reach on saturday so i send that product. If you can take please make it late it become more than 4 days being travel to 60km what wil be case of international order
      +1 photos
      They provide worst service. One courier has been not proper to deliver to the address. Always ask to collect from their place. Otherwise they will return to sent addrs. Even i have contact with customer service also not respond proper
      They didn't deliver my order no.[protected].
      They do not respond to my calls or make any effort to track my package.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Singh Manu Kumar
        from Coimbatore, Tamil Nadu
        Dec 17, 2017
        Report
        Copy

        Address: 623518

        I have sent my courier from mandapam to kalyan, mumbai on 06 dec 17 and but still now on 16 dec 17 my parcel not received by that person for which i had sent... And also i can't track my parcel... Really very worst courier... And very poor response also from customer care... Really i can't express my view now because for which purpose i have sent this is pending now only for my parcel... Really very bad...
        I send a product on 15-12-17 from chengannur to thelakom(Kottayam). And the dealer promise that it will reach on tomorrow so I do it.It has to cover only 60 km. Also I tracked it on net in it arriving time 16-12-17.Service I get very and behind so late. CONSIGNMENT NUMBER: [protected]
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Alphonse Jerrin
          from Kanchipuram, Tamil Nadu
          Dec 9, 2017
          Report
          Copy

          Address: Thoothukudi, Tamil Nadu

          On 01/12/17 a parcel was booked to be sent to puducherry. But it was returned without delivering citing reason as improper address even though phone no was mentioned. Again on 07/12/17 the sender asked them to book the parcel to puducherry by paying huge amount. But still i didn't receive the parcel. When sender asked them there was no proper response.
          They didnt provide any details before they booking. then they told this is not my delivery area.
          Dear Sir,

          ST courier Singaperumal Koil Branch Not dispatched my Parcel.
          I was send parcel 5 December from Salem to Sp koil .until not yet received. Really what they are doing. I paid money for your couriers department.
          I strongly complained your couriers serivies bad very bad.
          I was try to call but didn't pick up my call .
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Karunanithi Marimuthu
            from Chandigarh, Chandigarh
            Dec 6, 2017
            Report
            Copy

            An urgent letter to be submitted to a hospital had been sent from kulittalai (Karur district on 4.12.2017 by mr. Senthil kumar to myself dr. Prakash karrun, consignment no.[protected]. My address is c - block 16th floor, n01, ais housing comlex, natesan nagar west, virugambakkam, chennai-92. So far i have not received the letter. My attempt to contact your chennai branch and regional office guindy proved futile. No response from any number. Please respond immediately.
            Respected sir We are not getting correct delivery, Apollo pharmacy has located at kayalpatnam, courier is come from madurai, your office is located at tiruchendur branch, they can't respect to customers, It is not a chocolate to delay, that is a medicines. Sir please take an action as soon possible. We are not able to receive stock. Thanks...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Joy Stefina Arockiam
              from Mayiladuthurai, Tamil Nadu
              Nov 22, 2017
              Report
              Copy

              Address: 630551

              Consignment no : [protected]

              I have sent a courier on 9th nov to lonavala in pune. It has neither reached the person nor returned to me. Whenever i ask the courier person, he says it will be delivered tomorrow. Its been more than 2 weeks and no proper response from st courier. Is this the customer service you are providing to your customers? I am the branch manager of kalayarkoil branch of state bank of india. I know how best customer service will take you to the top. You people dont know that i have sent an important document in that parcel. What assurance can you give me that its safe? The person to whom i sent courier will leave the address (Pune) tomorrow. How are you going to compensate the loss incurred to me both mentally and financially? If needed, i am ready to raise a complaint through our state bank head office on your st courier.

              Note : my branch is having tie up with st courier and daily we are receiving and sending courier through your st courier at kalayarkoil. Your worst customer service makes me to stop this tie up. Kindly take immediate action on this.
              Sir, we can't receive stock for still 3 days at tiruchendur branch, its not a chocolate to late response, its urgent medicine.

              Sir/madam please take a action. To receive a stock in correct manner for my branch .
              INCHARGE OF BRANCH
              Apollo pharmacy
              Kayalpatnam
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kalai ec
                from Kottayam, Kerala
                Nov 13, 2017
                Report
                Copy

                I have send one courier from chennai to kanchipuram on 02-nov but delivered on today 13-nov.
                Very urgent purpose i have chosen the sd courier but lot of phone calls and chasing day by day. Every time told the in expected answers from your side.
                One question to sd courier, why people choose the courier?
                These kind of issues are persist in sd courier. How people trust by sd courier?

                Very worst service and delivery.
                Dear Sir/Mam,
                My courier AWB No is [protected]..My courier Booked on[protected]..But Now In transit..This is poor courier services.Amount Was paid 180 rupees and fuel charges..Your services is waste..Already one time same delivery...but till Not delivery..only transit
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sri nandhini power solution
                  from Coimbatore, Tamil Nadu
                  Nov 11, 2017
                  Report
                  Copy

                  Address: Coimbatore, Tamil Nadu, 641301
                  Website: [email protected]

                  Delivery time is morning 10.00 to finish, only we are reeving our materiel, phone to calling not correct answer, 10.00 above close the shop, after 5.00 ò clock only opening, that person not interest that job, materiel missing or not receiving particular date, he was no reaction, no correct answer, not response for any one, i don`t no
                  My name is deepa our company name is sri nandhin power solution, i am also pick up the materiel, she not proper answer and he was attack & anger with me, future our parcel not delivered, any complaint we do the next step,
                  He also no problem
                  Many problem in this office, i am only speak tamil well, so please call, i will explained that complaint
                  Staff soundar. Ph [protected] area kalpakkam... best of delay my courier in for more than 3 days I have called courier boy then it will talk to me in bad words and it have drinks and speak with me he did not respect from me clearance Lee then I was report from complaint but it check my phone already deliver this product
                  I have sent parcel from chennai to salem, salem reaced next day but they are not deliver, 5days he said courier boy leave naxt day he is new boy so every day he said new new resion, still not delivered he said if you want you can come and collect near sona college st courier office. Worst services and worst response.bledy ideat dealer.
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rawat2525
                    from New Delhi, Delhi
                    Oct 24, 2017
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu, 600 043
                    Website: www.stcourier.com

                    I suppose to received courier from ms. Betty samuel, which were booked from amj. Maa dated 12/10/2017 vide receipt no. [protected] which is not deliver yet. While making repeated calls to[protected] i am getting reply that the courier returned due to party shifted, as my mobile number is mentioned on the courier but i have not received a single call from the courier person that they are returning the courier. I am receiving other couriers in same address. The courier documents are very important & urgent which need to delver by tomorrow.

                    It is very bad experience with st courier... Courier person always make call if they are facing any difficulties to find the address...
                    Oct 25, 2017
                    Praveen Sebastian's response
                    my contact number [protected]
                    [protected]... this POD courier is not delivered
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      NavaneethaKrishnan K Muthalingu
                      from Coimbatore, Tamil Nadu
                      Oct 24, 2017
                      Report
                      Copy

                      Address: Theni, Tamil Nadu

                      Courier reference no:[protected], [protected], [protected]
                      This sent thru my friend office from erode to kovilpatti.. I am located at theni, tamil nadu

                      Consignment booked online 21.10.17 and till now material has not reached the end destination... Often st courier staffs bluffing vehicle delay on time so delivery got distracted.. How many times, more than 10time. 'y' for we send thru courier, since to reach on time and fulfill the urgent requirement.. But these guys are giving last preference in delivering the non customer parcels.. Example, if i am a st courier customer, if my recipients is not st courier customer, then the courier gives first preference to their customer and last preference or hold the parcel for a day and delivering next day.. Its ridiculous.. I am going to stop the service.. Worst st courier
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        raghunathcbe
                        from Raipur, Chhattisgarh
                        Oct 23, 2017
                        Report
                        Copy

                        I am Raghunath from Coimbatore, In 21.10.2017 i got Videocon TV from Chennai by ST courier, during transportation time product damaged. immediately i will inform to Coimbatore courier ofc they told me to contact Chennai office same day i will ask and sent photos now 3 days over still now there is no one can response for that damage.so please give me details for return and solution for this product.
                        +2 photos
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vasusid
                          from Bengaluru, Karnataka
                          Oct 16, 2017
                          Report
                          Copy

                          Address: 600061

                          We have to receive a courier from muthupettai to chennai. The product that has been couriered was 5kgs. When we got the delivered product there was only 3 kg and that too it was in a bad state. The seal was opened and was repacked using stapler pins again. Out of 3 boxed that has to be delivered, one box left missed. Only 2 boxes we received.

                          Can you please let know why do you run such an irresponsible courier service when you cant deliver the products properly. All the money paid goes in vain.
                          We need our amount back for this irresponsible service else we are ready to escalate to higher level.
                          Oct 10, 2017
                          Prakash Ramachandran's response
                          Please Cal [protected]
                          Oct 16, 2017
                          Updated by vasusid
                          Consignment number: [protected]
                          [protected]

                          Plz call [protected]
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ramu Murugan
                            from Delhi, Delhi
                            Oct 13, 2017
                            Report
                            Copy

                            Address: 641016

                            I have booked to deliver a cover from marthandam to coimbatore one week ago. My consignment no. Is [protected]. But still couldn't got delivered to the address.
                            Got a call from the ondipudur office stating to collect it from office. If they couldn't deliver the item to the prescribed address, why should they take up booking.
                            It the item is not delivered by a day, i have planned to move to consumer court.
                            Oct 24, 2017
                            plaathaa's response
                            [protected] - Hyderabad - till today the parcel not reached
                            [protected] - Vizag - till today the parcel not reached
                            [protected] - Bangalore (the consignment returned to chennai. why it has not been delivered?)
                            [protected] - Vizag - till today the parcel not reached
                            [protected]
                            [protected] - Hyderabad - till today the parcel not reached
                            [protected] - Vizag - till today the parcel not reached
                            [protected] - Bangalore (the consignment returned to chennai. why it has not been delivered?)
                            [protected] - Vizag - till today the parcel not reached
                            I am booking online items in August 2017 but now only don't revived. Local st courier don't ask for correct . I think miss issue for our product so pls help me. And reply as soon as possible

                            consignment not delivered till one week - Comment #2902344 - Image #0
                            consignment not delivered till one week - Comment #2902344 - Image #1
                            consignment not delivered till one week - Comment #2902344 - Image #2
                            consignment not delivered till one week - Comment #2902344 - Image #3
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              shineshine
                              from Koothanallur, Tamil Nadu
                              Oct 9, 2017
                              Report
                              Copy

                              Address: 638459
                              Website: www.shineplastics.com

                              This is to draw your attention to the unsatisfactory your courier service by your bangalore sr nagar branch. I handed over the packet with reference number [protected] on 05th october 2017 at your p. Puliyampatti branch (Erode district tamilnadu).
                              Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your courier service to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your courier service this time. I never complained about any of your services during the past one year. But this time it was a big letdown.in case my customer produced debit note you’re only pays 100% of amount.
                              I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered by today 09th october 2017. If you would like to contact me, call me at[protected] or email me at [protected]@gmail.com. I shall look ahead to your reply.
                              The copy of the packet’s receipt is attached to this letter for your convenience.
                              Sincerely,
                              With warm regards
                              Shine plastics
                              10/2-2, nambiyur road,
                              P. Puliyampatti,
                              Sathyamangalam (Tk),
                              Erode (Dt)-638 459,
                              Tamilnadu, india.


                              Mohan
                              [protected].
                              +1 photos
                              From Coimbatore to bangalore.. A parcel sent. It has not delivered yet.
                              Every day I used to call customer care, they will tell today it will be delivered like that. But I never get so far
                              Tracking ID is
                              [protected]
                              Recipient address
                              Room no s4, vinayaga pg, double road, Indira NAGAR, opposite Rashmi hospital.
                              Bangalore-560038
                              PH: [protected]
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lathabtechit
                                Jul 29, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                We have couriered a gift parcel to Gangadharam residing in Thalambur on 16/06/2020, But still the receipient has not received the parcel from ST courier.

                                Consignment Number: [protected]
                                Couriered By : Latha
                                Branch: AYAPAKKAM, Chennai.
                                Courier To: Gangadhar

                                Whenever I(Latha)/Gangadhar calls the customer service[protected] they said they don't have any tracking for the above mentioned Consignment number.

                                Whenever i call to that courier (Hari Srinivas - [protected]) they are saying today the parcel will be dispatched. Sometimes they are not attending/responding to my calls or blocking my number.

                                We have sent multiple emails to ST courier helpdesk but no response at all.

                                We have also reached out to Ayapakkam sales manager Saravanan: 99529 58369 and he says “Sorry the courier is lost”.

                                We have told him to send the parcel or let me know the solution. He said he will check with Agency and get back and still there is no response.

                                Regards,
                                Latha
                                Aug 29, 2020
                                Complaint marked as Resolved 
                                The issue is not resolved. I don’t know how it is marked as resolved
                                Aug 29, 2020
                                Updated by Lathabtechit
                                The issue is not resolved at all. I don’t know how or who has marked this has resolved.
                                Aug 29, 2020
                                Updated by Lathabtechit
                                This is not resolved at all
                                Aug 30, 2020
                                Updated by Lathabtechit
                                Without fixing the issue why are you making it has resolved.
                                Aug 30, 2020
                                Updated by Lathabtechit
                                You are misguiding me to Pallavaram office. And despite sending complaints as a courier and multiple mails I got response.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  varun Adhitya
                                  Oct 6, 2017
                                  Report
                                  Copy

                                  Address: Madurai, Tamil Nadu, 625016

                                  The parcel was not delivered to my address as expected. When tried to track the parcel found that it was left in the hub and was taken out for delivery. When checked with the hub agent, there was no proper response from the. A female agent was very rude and unprofessional. Asked us to collect from the hub... Its an emergency parcel that i was supposed to be delivered by yesterday (9-oct-17) still i haven't received it. We were promised that the parcel would be received b tomorrow morning. Kindly to the needful asap.

                                  Consignment #: [protected]
                                  From: chennai
                                  To: madurai
                                  My courier from coimbatore to bangalore is not received, every day i call customer care they used to tell today it will be delivered but till data it ddint deliver.
                                  receipient address:

                                  Prakash Ramachandran
                                  room no s4, vinayaga pg, opposite to rashmi hospital,
                                  double road, indira nagar

                                  Bangalore -560038
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ramesh879
                                    from Bengaluru, Karnataka
                                    Sep 22, 2017
                                    Report
                                    Copy

                                    Address: 395010

                                    I was send 19 sep but this number not track today.3 day i am trying but not track. See invid number. Pls check and fast reply
                                    Docet number [protected] pls check and fast reply 3 day but not track and not receive custmore i was also call custmore care but he is not respond to me. Pls check and tell me detail fast. Custmore is urgent this curiour so pls check fast i was also give docket number. Anni name and location chennai pls
                                    Sep 22, 2017
                                    Updated by ramesh879
                                    pls check and tell 3 day before send curiour
                                    not update and number invid

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Niranjan Selvaraj
                                      from Coimbatore, Tamil Nadu
                                      Sep 19, 2017
                                      Report
                                      Copy

                                      Address: Salem, Tamil Nadu, 636005

                                      I sent a product on 12th september through st courier and it was broken.. I received a product on 18 sep and that was also broken... When i asked the manager about this he didn't respond properly.. He told it will be like that only in couriers... They don't handle things carefully.. Wat is the solution for this??? My contact number is [protected]... Mail id -
                                      [protected]@gmail.com
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Satheeshkumar87
                                        Aug 24, 2017
                                        Report
                                        Copy

                                        Address: 625531

                                        My brother sent a courier from chennai to theni on aug 21, 2017.

                                        We did not receive the courier till aug 24. When tracked online, we came to know that parcel is in theni local st courier office.

                                        My parents went to collect it from the office. My parents asked why was a delay in delivery and why they did not receive a call about the parcel. The lady in the office treated my parents in a very unprofessional and rude way.

                                        1. She said even if the address is clear, st courier will not deliver the parcel if the mobile number is not reachable. They will first call in mobile and not prefer to deliver it first
                                        2. The parcel has two phone numbers (Mom and dad). If one number is not reachable she will not try for other number and simply put the parcel in her office aside.
                                        3. She said if we are facing difficulty in delivering parcels from st courier, she scolded my parents not to prefer st courier at all.

                                        All her responses were very rude and disrespectful way. As a customer we are happy to track it online and enquire at the office directly incase of delays. But as a service provider she should learn/ be educated by officials to treat the customers with respect and proper responses.

                                        At the office the parcels were scattered around the floor and she was literally walking over them.

                                        Please take necessary action
                                        Booking number [protected] not delivery
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit