ST Courier Complaints & Reviews

I send a courier to specadel technologies private limited, bangalore - 560029, karnataka, india on 24.5.2018. The consignment not deliver to the receiver. But in your tracking report that consignment delivered on 26.5.2018. Kindly find the consignment and deliver to the receiver. And send the receivers acknowledgement and delivery details to me at the earliest.

Hi - I have placed my courier on last Tuesday at Muthu Medicals Velachery, collection center). But, the courier is not delivered to my clients. This is
suppose to be delivered in 2 or 3 days, because of this delay, I have business impact and my clients are claiming for penalty.

I am very much disappointed on the service provided to me and when I called to customer care, there were no proper response as well.

I am claiming you to refund (Rs.50), I paid for this courier post.

Contact me @ [protected] - Rajavenkatesh
Consignment # [protected]

Hi All,

This is Venkatesh I have given a delivery on Saturday"21May2018", when I tried to contact the delivery team they are not responding properly and till now the delivery did not happen. Are you guys really working for customers or just for sake you guys are giving add. It is really frustrating the way you guys are working. Moreover I got a call from this number "+[protected]" requesting for the consignment number since the number is not clear for them.
Consignment or tracking number = "[protected]"
I did the packing in Mount road and there telephone no = "[protected]"

No call center. Could not able to track the product. Worst service.

After 5 days the courier not delivered, executives asked me to come and collect from the office. Then i why i have to pay money for this. If the service is not available for the location you shouldn't take order. It is an important courier and. While booking they said next day itself it will be delivered. They are having the delivered item with them itself. And saying service not available for the location.

Monday, 14/5/18, at 9.30 a. M., i received a phone call from [protected], (Your pudukkottai office), informing me that a consignment meant for me is with them and asked me to come and collect from them.

I refused and advised them to deliver the same at the address mentioned in the consignment. They have also not informed me from where the consignment is booked.

Till now, the consignment is not delivered to me.

When i have contacted the same above mentioned mobile, i was shocked to get a reply from them that the consignment had already been delivered to me.

I am terribly confused. Please look into this and let us have your reply immediately.

Swaminathan
[protected]

Complaint against : st courier - avinshi hub - opp honda showroom avinashi, tirupur - 641654

I had booked courier on 07.05.2018 to valparai delivery (14 kg parcel). And paid rs.420. Suppose if i send thru bus means rs.100 only. But till not yet taken from pollachi. No response from courier side. It is urgent courier. They are charging huge amount but not delivering on time to destination.

If asked avinashi office they are saying delivery only our service after that we dont know. No customer support. Very delay. Deliveryman also wrongly dealing with customer in valparai, deliveryman number is [protected]. And he is charging additional amount today of rs..60. Already rs.420 paid and past 3 days i had arranged one person with salary to pickup my parcel to valparai, now additionally charge rs.60. But not delivered exact location.

Very very poor service. Bad experience...

I had booked courier on 07.05.2018 to valparai delivery. But till not yet taken from pollachi. No response from courier side. It is urgent courier. They are charging huge amount but not delivering on time to destination.

If asked avinashi office they are saying delivery only our service after that we dont know.

Very very poorservice. Bad experience

The product (Mobile) was sent from trichy in st courier.. But we could not receive that on time. If we asked details about the parcel in the courier office (Trichy), they are not responding.. If we ask about it there is no response from them. I kindly request you to clarrify what had happend.. And help me to receive the product as soon as possible. Thank you

Dear sir/ madam,

I have sent courier 26/03/2018, and 11/04/2018, the said packages are not yet received kindly update as with the proof of delivery on urgent basis

The same has been raised as complaint

1, complaint no tnmaad252551

2, complaint no tnmaad253658

Expecting quick response otherwise i will go grievance

Please find the pod details

St courier
Awb no [protected]
Date 11/04/2018

St courier
Awb no [protected]
Date 26/03/2018

Please note my international courier delivery never happened
Status still shows courier in chennai transit hub (3rd april)
[protected] was charged rs 2300 on 28th of march
My courier contains documents that need to reach university on time
Let's see if you show some courtesy to contact back
Or else i will take a screenshot and post it till i get satisfactory answer
E-mail: [protected]@gmail.com

Sir i booked health products to nagalapuram from madurai vide consignment num [protected] date 26/02/2018 for urgent need. But not delivered, so i made a complaint num tnmaac248060 on 06/03/2018 after i found no use of asking delivery ststus frequently. At last st courier said consignment was last, and mr raja called me to sent product detail and bill to hr, i sent it on 15/03/2018 vide receipt number [protected] but till date no proper response from st courier, i feel bad of it. I am mentally upset.
Please get in to the matter and do the need full
Yours
N. Murugan
[protected]

My parcel was sent from chennai to pappireddipatti taluk, dharmapuri district but i found the parcel was wrongly deliverred to someone in krishnagir. This is absoluetly ridicoulus and very poor delivery service.

I want my parcel back properly and request st courier to support in this regard.

Tracking number:[protected]

Thanks
A. Stalin
+91-[protected]

Consumer number :[protected], i have sent courier on 2/03/18. They are not delivered until 09/03/2018, i raised complaint after 3 days they are delivered, the person who taken my courier not give proper response, they kept courier in salem office, but in status they said delivered on 7th feb, after complained delivery on 13 feb. Worst response from siva (Velachery) ([protected]). Please take necessary action. Thanks.

Consignment no#[protected] sent from thodupuzha, kerala on 03rd mar 2018 still not delivered.

No proper support from bangalore hub. The executive from bangalore hub wanted us to contact cochin and track the parcel. Executive not ready to take additional initiative to call up cochin hub and check the delay.

Customer service : below average
Shipment service : below average

Sir,
Please note,
We have booked a courier to our customer m/s. Arunai products & services pvt. Ltd
S. F. No.128, church back side
Arulpuram (Po), palladam road,
Tirupur-641 605. India
On[protected] at st courier tpr-tirupur hub src. Yhb 93/1 ram nagar, 3rd street, pn road, tirupur-641602.
Till time the courier not delivered to the address mentioned above.
We have complained to tirupur ramnagar office and not yet solved the isuue.

. We are doing freight forwarding business and the courier contains an important document which need to submit bank for negotiation within a stipulated time limit. Due to the delay of three - four days in delivery we are in trouble and facing huge lose by the delay happened from your end.

Kindly look in to this seriously and please arrange for an urgent delivery without further delay.

Thanks & regards
Hari
H. P.[protected]
Email: hnck. [protected]@gmail

Dear team
Am totally vexed and unhappy with your service, i have couriered a gift for valentines day on 13/02/18. It was informed that it will be delivered the nexxt day, and i have not yet got proper response from your customer care. The gift is not yet delivered. It almost 3 days and you just proved to be the local guy courier.. And i really regret to send the gift through your courier (I really dont mean to say yours as courier, since even post office deliver the material soon).

Never again will meet you people

Dear sir,

On 12 feb, i got a call from st courier dalmiapuram branch to collect my courier which i ordered through amazon.com.

When contacted to branch to collect the same, the phone number was switched off, and i have tried a lot of times.

Today morning, i got a mail from amazon saying that the courier is delivered and signed by my wife, we never received the item.

Again, today evening, i got a call from st courier dalmiapuram branch, saying that the courier is there, come and collect and he will not come to my address to deliver the item and speaking rudely.

Now, please tell me, do i really need to go and collect the courier from your office or the courier men will come and deliver the item.

Please advise, this is not the first complaint, it is happening several times and we really fed up with our service.

Regards,

Martin ca
[protected]

Orders open orders cancelled orders

5 orders placed in
Past 6 months
Order placed
8 february 2018
Total
1, 744.00
Ship to
A kalaiselvi
Order #[protected]

Order details invoice

Delivered tuesday
Your package was delivered
The delivery receipt was signed by kalaiselvi.
Track package
Everextm stainless steel cutlery set / spoon and fork set (24 pcs) with stand for kitchen and dining table including extra vegetable knife and peela
Sold by: everex
Return eligible through 03-mar-2018
690.00
Return or replace items
Leave delivery feedback
Write a product review
Dispatched
Track package
Husk n hoof hunter leather blue card holder
Sold by: husk n hoof
449.00
Return or replace items
Delivered tuesday
Your package was delivered
The delivery receipt was signed by kalaiselvi.
Track package
Stayfree advanced ultra comfort - 28 pads (Extra large, pack of 2) with free 14 additional pads
Sold by: cloudtail india private limited
605.00
Return items
Leave delivery feedback
Write a product review
Order placed
8 february 2018
Total
1, 450.00
Ship to
A kalaiselvi
Order #[protected]

Order details invoice

Delivered tuesday
Your package was delivered
Track package
Kosmocare prevail bladder control pads 11" maximum absorbency for women - 48 counts
Sold by: kosmochem home healthcare
1, 350.00
Return or replace items
Contact seller
File/view claim

I, A Someswaran, residing in Chennai, Couriered agri loan renewal document to Thenangudi Society (My home town Which is 4KM from Peravurani) in ST Courier near Thirunagar Signal (Chennai) vide Consignment Number [protected] dated 12 Feb 2018 and they collected Rs.50 from me. The madam in-charge told it will be delivered by tomorrow or day after tomorrow. On 13 Feb at 15.42 (today) a person from Peravurani ST Courier called me and asked for the Thennangudi society telephone Number. I asked him why do you ask for the telephone Number, you have to go and deliver the the letter to the Society, but he said it is not your job just give number, and said we will not go, somebody from Society have to come and collect the letter said harshly and disconnected the phone. Then I went to the office where I booked to complain about this. The madam i/c have not taken any action, but I asked for consumer care and spoken to them, they given Thajavur i/c Number, she said we will not go to interior areas, so some one has to come and collect. I asked then why your ST courier staff collect the courier where there is no door delivery. She did not said anything, and I asked her to revert back my letter and money, she said we cant give the money back but we can revert the letter back to you. then she told me to complain this to Trichy customer care and give a number, that number was not picked up. I then find out the owner of ST Courier (Chennai) Mr Arul. He asked the complaint and put the person of ST Courier Peravurani in conference call, but the peravurani person did not know that we are in conference call and he replied him that the letter will be delivered tomorrow and further said about me, that I treated him like my employee. Then I interefered in the call and asked about his identity or name, he suddenly harshly again shouted on me and told "Nee yaara iruntha enakku ennada vaida phonai" (who are you, nothing to do with me, put the phone down) and disconnected the phone even while in the conference call with Mr Arul (Owner ST Courier Chennai). The owner again called me said what can I do.

So in the above circumstances what to do except complaining. Kindly register complaint and take action from the defaulter and kindly send me the reply please.

ST Courier peravurani -[protected] (misbehaved)
Customer care Chennai - Number missed
Customer care Thajavur - [protected] (not given proper solution)
Customer care Trichy - [protected] (Not attended)
Owner Mr Arul, Chennai - [protected]

Yours sincerely
A Someswaran
Mobile No.[protected]

Dear sir/madam,
My docket number - [protected].
My friend docket number - [protected].
Both member collect to courier office.
Yesterday booking courier from coimbatore.
Today morning recive to dharmapuri courier office.
But courier line man or office not intimate to me and not issue to my home.
Today night i ask to office then give to courier. I ask to why issue to my home & why not intimate my number but don't reapone.
She's say to my home closed entry to system.
Very worst response
Very worst service in dharmapuri - 636701.

Sir that very important courier sir. I miss that chance what working to your dealers. Coustomer response very poor sir. One lady that office very harsh voice.

I have booked some medicine to hydrabad under invoice no.[protected] on 25/11/2017from trichy, tamilnadu. Till date it was not delivered at hydrabad nor returned to me. On my enquirery they told that pincode 500090 is no service and consignment wil be returned. But till date i have not recived. At the time of booking the courier agent not wil told that pin 500090 is not in service area. So please help me to get back my consignment with service amount rs 80/=paid by me.